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The Water Specialist Reviews (266)

I entered a one year service contract with Orkin which initiated in April Services were made in April, June,August, October all They were signed by the tenants on the property The billed service for the month of Dec 2015, Feb 2016, April 2016, June and August Which were automatically drafted from my bank account $each time per agreement It came to my attention that in fact, services were not deliveredUpon asking the main office to see the service call and signature, I realized that the work order submitted by same technician [redacted] and The exact signature on all the invoices in question were identical I made efforts to resolve the issue and requested a refund for $via an email sent to them on 8-31-I phoned yesterday to follow up but Mr [redacted] service manager stated only the branch manager could issue refundToday, I spoke to both the branch manager and technician on a way callThey are alleging that my te

I called orkin initially to assess the problem of bedbugs in my home On the day of the assessment they were over minutes late to the appointment It only took him minutes to see that I had them and that I should have a treatment The person told me the only way to completely remove the bedbug problem was to do a heat treatment that cost over dollars and that I should get on a monthly service just in caseWe ordered covers for our beds and the heat treatment to be performedwe got the house in order for that day, paid for the visit and then when the date was finalized they came back out to get more dollars to start a payment plan for a year for the rest of the moneyOn the day of the treatment the employee was again late on the time he was supposed to be there we all left as he completed the treatment upon our return we could barely step foot in the house so we remained out for hoursHe did not bring our covers for the beds later that evening we returne

I have been set up for quarterly services with this company for a year In August, they sprayed the outside front of my home I called and tried to have someone come back out to finish the service and told them I would pay once someone came back out The person did not show up for the time we had set up Then, they came out again and did the same thing in November, charging me for another service A couple of weeks later, turned me over to collections I called the company to try to speak to a manager to work this out and let them know, I still have not had my service completedThe lady at the local branch seemed helpful and let me know the technician that was supposed to be helping me is no longer with the company I have yet to hear back from the local manager,***Today, I received a call from [redacted] at corporate and was told that the service was completed because it was the front of my house was sprayed and it forms a barrier and that I owe the total for two services

I was having Orkin service my home once a month the price was $and some odd senseThe girl who was servicing my home apparently quit and they sent a gentleman out here to my homeI was not home at the time because they are supposed to give me hours notice before they comeHe never stepped inside my house he only treated outside and all of a sudden it cost $when I used to get inside and outside service for only $a month she never would explain to me how all of a sudden it cost me $I told her to stop all my service take my name off of there list to come out here and I will pay them they're $but I want somebody to know that doing this to people Product_Or_Service: Pest Control Account_Number: [redacted]

I have been using Orkin Pest Control for over years in my residential buildingOver the past year their service has slowly dwindled to include rude employees and inadequate serviceWe had a pest control problem last year which the technician did not resolveHe came to the premises and left without doing a proper treatmentThe problem got worse to the point where we needed an extermination costing in the thousands Things have only gotten worse since thenIn months orkin has come for ONE monthly servicing but continues to charge my credit card every monthI have made over phone calls to orkin in an attempt to resolve this issue and get some serviceEach time I am told that the "manager" named "***" will call me backThis man has NEVER called me backI have tried to call the regional office and each time they tell me I need to deal with [redacted] who flat out refuses to return my callsOrkin is refusing to cancel or issue a refund to my account without [redacted] signing off w

I hired Orkin pest control year ago because I had issues with Box Elders and Japanese beetlesWith in this year with this company I had problems with more bugs than ever beforeI lived in my home for years and never had problems with so many different kinds of bugsOrkin makes you sign a yr contract and there's no guarantee they will fix the issueWhen the year is up I have more issues with more kinds of bugs then I EVER had in the yrs that I lived in my residencyI think for as much money as they charged for their services things should have been much better than what they wereOf course they wouldn't refund any part of my payments and all they would offer is more frequent service calls for the same price I was already paying themI believe if they didn't do any good in a years time that their not going to be helpful anymoreThe first month I paid $and then every other month I paid $for one year Product_Or_Service: Pest control Account_Number: [redacted]

I called Orkin because my renter saw insects coming out of the sinkThe person on the phone assured me that they would get rid of the insects and that Orkin works with rental properties all the time and it would be no hassle to meThe Orkin employee went to the house the first time and everything went as plannedThe Orkin employee did service a few weeks later and also sold the renters on getting an additional service outsideNo problems to this point A few weeks after that I received a bill in my emailI called my renter and she said nobody every called her to schedule appointment or showed upI spoke with an Orkin representative who told me she would credit that charge and make sure the technician spoke to the renter before doing serviceMy renter has big dogs so this is very important Fast forward months and I receive a call from Orkin saying I owe for months serviceI tell her that my credit is being automatically chargedShe says that is for the add on service m

For nearly eight months we had been having a major problem with ants and spidersOrkin made the first few trips over a period of about seven or eight months with little to no resultsThey kept spraying a sticky goo into our baseboards and leaving chemicals (covered by some kind of clear plastic)They said the ants would eat this substance and take it back to the colony and kill the colonyAll we ever saw were dead ants laying all over the place and sticky goo all over our floorsThe spiders also continued with no apparent abating of the problemIf we did not vacuum the ants and mop the floors at least every other day the dead ants would number in the hundreds if not thousands laying all over our floors.In December we talked with the technician on our premises, by this time we were just wanting to know how they were going to solve this problemHe assured us that he would make it his personal mission to solve the problem and that Orkin, per their advertising would make additional

I recently used orkin for a pest problemWhen my fiancé called she was told the services would include a Thorough Examination of both up and down stairs including basement( she was given a quote that for the service she spoke of And our home inside and out would be sprayed with a chemical that would be sprayed in and outside The Exterminator didn't do that all that was done were several paper traps in rooms and basement When asked about spray he didn't feel the need for that seeing how it wasn't enough of a infestationWe were still charged the same price that was told on phone for services that weren't doneThree days later before the cancellation grace period I had called to cancel I wasn't happy with the exterminators Knowledge of the pest problem we were having ( when asked questions he was unable to answer) and when asked why I was charged the same price the details the Exterminator had given orkin a work order things included services not done example( spraying of

I contacted Orkin April 28,in regard to an acrobat ant problem our home was experiencingI spoke extensively with the agent on the phone and she informed me that the initial treatment would be $This would include complete treatment of every room in my home (including basement,attached garage ,attic and perimeter of the outside of our home) I was told the technician would caulk any possible entry points and treat for field mice if any presence of them was found.I was assured that the first visit would be lengthy since it would take longer to complete the initial application in our 2,square foot homeThis was the rationalization for the pricey $cost for the initial treatmentThe technician that was sent to my home on 4/30/though pleasant spent roughly minutes to apply the product, at no time did he enter the garage or either attics in my homeI was quite shocked when he told me he had completed the application and was ready to sit down and go over the paperwor

I call the Orkin customer service to set up a Bed Bug inspection for Friday September 29, I was told by the Customer Service repThat they would send some over to do an inspection and after the inspection they would tell me the extent of the bed bugs problem and what needs to be doneI was also told that the cost of the inspection was a little over $100, but if the did the Treatment that Inspection Fee would go towards the serviceI gave them my credit Card # to pay for the Inspection Fee Everything was Good, until the Guy came to do the Inspection, which was for my sons Grandmothers houseHe started off by Demanding that they pay for the inspection before he did itThen without doing an inspection he started quoting prices for Services and Also demanded that they sign a contractShe refused and he left without doing the Inspection Now everyone is upset and angrySomething needs to done about this InspectorHe is a bad reflection on their companyi tried to call but

I was billed for a full service at [redacted] for a full service (127.27) but only the outside portion was completed because I chose to cancel my service with them before the inside portion could be completedI spoke with [redacted] at the Topeka office and we mutually agreed that I would pay and the remaining amount(63.63) would be dischargedMy payment of posted to my checking account on 9/11/18.I subsequently received notification on 10/1/that the full amount had be turned over to Rollins Service Bureau, [redacted] I spoke with Rollins on 10/and they advised that the had been credited but there was still an outstanding balance of I again spoke with [redacted] at the local Orkin office to discuss the situation and she assured me that there should be no balance due,that she would take care of the matter and advise me by phone when it had been.I received no follow up phone call from [redacted] I made a follow up call to Rolli

June 20th a sales associate from orkin visited my house & gave me a price for several external service's to be done within 1st week of julyI agreed upon them services for the amount contracted month went by called sales guy ,took another two months gone by ,jobs ahead of me ,got donefinally a call for a date a man will come do the work ,tooka day off from work for man to call off on me claiming might rain, week later finally two men show up in September 22nd range and ladder wasn't long enough to even got to roof to do any work agreed on for the contract price,all they did was efforts to do inside sealant works broke my hot water pipe on my hot water tank that costed me cash and I had to got two days without hot water,then the company never called back at all ,,then I got a bill week ago for the amount I called the number on bill lady said she had to talk to her manager and haven't heard anything from them Product_Or_Service: Bat exclusion services Account

Per my request my apartment contracted OrkinThe technician that came to treat my apartment took pictures of my apartment without my knowledge or consentThese pictures were also disseminated without my knowledge or consent

We signed a contract with Orkin about a roach problemThere was also evidence of bed bugs, but an "expert" said "no." We now have bed bug problem In June of 2015, my wife contacted Orkin about a roach problem at her mother's house( [redacted] ) The person who came out saw evidence of bed bugs also and called for "an expert" to come out, which we paid $extra forMy mother-in-law is years old and my wife and I live in CaliforniaOrkin has been servicing the home on North St (under contract) for the past year My wife and I have just returned to California after visiting my mother-in-law and the house is infested with bed bugsI have bed bug bites all over my bodyAgain, Orkin has servicing this home, ever other month, for a whole year and my year old moth-law has been living with this problemNot only that, we have also transported bed bugs (through our luggage) to my brother's house in Buffalo NY (Federal Av Buffalo) I feel that the so cal

Hello, I was a customer of Orkin Pest Control located at Ashburn, VA I had contacted Orkin in August - paid all my dues and requested them to close my accountHowever, the request was never honored and I've been receiving collection notice for services listed as performed in the 4th quarter of I contacted Orkin again on January 2nd 2017, explained the situationThe customer service lady by the name [redacted] advised me that she will cancel the account as of January 2nd, Her boss would call me to remove the payment charged for 4th quarter As I never got a call and I received a notice saying another service was performed in January, I called them again today and was persistent in getting an email of my communicationI spoke several times and never received an emailFinally, as I am writing this email, the manager calls me and tells me that he has no record of my calls and that I still owe the money - he wants me to call Orkin HQ and prove to him that I mad

I have been treated extremely poorly by Orkin, LLC Eau Claire, WII have been patronized and ignored for months and I am no longer going to accept the extremely poor character of this organizationI am a very well educated female house hold owner who has been trying for multiple months, without appropriate treatment, to get this organization to take care of my obvious bat problem-bats are seen nightly entering my chimney and the construction seam between the side porch and the house by both myself and my neighborsAfter numerous unanswered phone calls, emails, a second opinion from a competitor and inadequate responses to scheduling appointments for my bat evacuation, I was told via voicemail yesterday, Monday the 10th, that there was "no evidence of bats in my chimney or anywhere else." I left two more messages since that message yesterday, without a return phone callI believe that they do not want to follow up on their own policy which is to remove any bats that return one year

Orkin has skipped two service calls and I'm unable to get any satisfaction from themFirst, a service person changed on his own when he'd be here--and didn't tell meHe came two days early and only by chance I caught him on his way outThat meant he didn't get in the house--just left a bill for me to payWhen I called Orkin, they promised they'd send someone out to do a real service call on the day that had been scheduled, and that person never arrivedI called the office again, and they said no note had ever been made of my complaint and they'd send someone out a week laterToday is a week later, and guess who never showedGuess what company isn't picking up any phone calls? I am staring at a bill for $for a service that I'm not sure contained any real service Product_Or_Service: pest control

I have been a customer of Orkin for many years in three different homes I can't remember the exact date, even though I have kept all of my records and have a contract with Orkin on my present property When I first began my association with Orkin, my statement was $111.73.The bills have constantly through the years gone up until I question the honesty of the Orkin company and wish to lodge a complaint I have had just one incident of a termite damage, and the job was so shoddily done, that I had to have another carpenter come to repair the entire damage, even though I wrote a letter telling Orkin that I had found a termite in that area about years earlier, and they did nothing about it at all I had to show the letter that I wrote to them to prove that I had written them to complain about the termite FINALLY, they sent a very poor repair person to repair the damage, which I had to redo laterMY PRESENT BILL, WHICH HAS GONE UP YEAR AFTER YEAR AFTER YEAR IS NOW UP TO $252.46,

Over the past 2-years, my annual termite cost goes up every year, where it has come to a point where the amount due every year is questionableThere are no issues relating to any presence of termites based on my annual inspection, yet there is this annual increaseI have requested an audit and explanation of why the increase in previous years, the audit has never been done and the only answer is because of the increase for termite control for GeorgiaThis yearly increase is becoming somewhat to appear fraudulent Product_Or_Service: termite service

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