Ticket Galaxy

Complaint: [redacted] I am rejecting this response because:The disclosure of a third party merchant on the initial website is incorrect and misleadingI have contacted the Providence [redacted] and notified them of this deceptive ticket sales websiteThey are looking into infractions of copyright and other issues and are notifying customers of this ticket scamTicket Galaxy also did not deliver the tickets that were originally purchasedOriginal ticket purchased were for row V left balconyThe tickets issued were row V center balcony, where there was a large pole and disruptive lightsTicket Galaxy did not inform me of the change in seating location prior to the show, even after calling to request a refundThese seats were not equal or upgrade in any wayTherefore, the merchandise was not delivered as purchasedCustomer Service is the lowest priority for this businessChase Credit Card Customer Service called this company on my behalf to mediate a refund, given the deceptive business practices and faulty merchandise that were delivered to meDoug (last name undisclosed), refused to talk to them and instructed that I contact them directlyI contacted Ticket Galaxy directed and they informed me that they would not speak to meThis is a scam operation with multiple complaints filed with the Revdex.comFurther, the all sales final policy was not readableAll sales final precludes an agreement that the consumer transaction was transparent in what was being purchasedThis was not the case with this transaction, and so I would argue that in the interest of Customer Service, a full or partial refund should be issuedI will not accept the businesses responseI have also engaged the Connecticut Department of Consumer Affairs in this matter Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I feel that it is reprehensible that anyone would sell seats to any venue that are over three times the value of the ticket Additionally, the charge for handling the transaction was 25% more than one seat to the concert You obviously do not have the obligation to refund the purchase price, however don't you think it would be good business? Word of mouth advertising is a very powerful sales tool When I am asked about the concert, I will more than likely lead with how your predatory business is an example of greed and deception [redacted]

Complaint: [redacted] I am rejecting this response because: There was an open opportunity to work with their vendor and to work with me, I do not feel like this is valid responseWhen I called, my order hadn't been placed with their vendor, so they could have help to stop the transaction, but chose to stand behind their no refund policy, rather than work with customer It's just a very poor way of doing business, and all I am asking for is minor compensation, even if it is just the service chargesI work in business to business sales, so I am confident based on the in-limbo state that my transaction was in when I first touched based with Ticket Galaxy, this could have easily been reversed with a little effort on their end, even if it would had cost me something as a penalty This is a disgrace Sincerely, Justin [redacted]

Revdex.com, Thank you for bringing Ms [redacted] continued concerns to our attention Again, there is no possibility that an ad for Ticket Galaxy popped up while on the venue’s websiteTicket Galaxy is not affiliated with any venue and has never advertised in this manner at any timeThe only way for Ms [redacted] to have come across the phone number for the website where she ordered her tickets is through a search for tickets onlineThe secondary ticket market does not advertise through venue websites as they are two entirely different companies and entities All of the website's customer service representatives provide the complete order information to the customer at least twice during the checkout process—when originally pulling up the checkout page and then again to confirm all of the customer's information before placing the orderIt’s possible that Ms [redacted] had heard the total without fully hearing the service charges and the applicable delivery charge however they were provided to her and the representative placing the order would have needed Ms [redacted] permission in order to place the order We regret that Ms [redacted] is dissatisfied with her purchase, but she was informed of these additional charges and willingly agreed to themWe hope this fully explains the matter

Dear Revdex.com, 0pt"> Thank you for bringing this matter to our attentionWe take customer service very seriously and would like to take the time to address Ms [redacted] concerns When Ms [redacted] placed her order from her computer at the website, [redacted] she was obliged to review her order and accept that website’s terms and conditions before her order was completeThese terms and conditions clearly state: General BoxOfficeTicketSales.com acts as an intermediary between buyers and ticket sellers ("TICKET SELLERS") to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERSAll sales are finalAs tickets sold through SITE are often obtained through the secondary market and prices are determined by the individual ticket seller, the prices for tickets may be above or below face valueTickets sold through SITE are from a third party; therefore, the buyer's name will not be printed on the tickets Please note that the name on the tickets does not affect the buyer's ability to access the event.The following are the rules ("TERMS") that govern use of the BoxOfficeTicketSales.com Web Site ("SITE") by the user of the SITE ("USER")By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the SITESITE reserves the right to change these TERMS at any time, effective immediately upon posting on the SITEIf USER violates these TERMS BoxOfficeTicketSales.com may terminate USER'S access to the SITE, bar USER from future use of the SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER Above Face Value Tickets sold through SITE are often obtained through secondary market TICKET SELLERS and are being resold, in many cases, above the price or "face value" listed on the ticketAll ticket prices include additional service charges and handling fees as defined on each orderSITE and its TICKET SELLERS are not directly affiliated with any performer, sports team, or venue; and SITE does not act as a primary sale box office, unless otherwise statedBy agreeing to these TERMS, USER agrees that the purchase price for tickets on their order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price Orders Orders placed through SITE will be fulfilled by one of SITE'S network of participating TICKET SELLERSContact information for the TICKET SELLER who fulfills USER'S order (hereinafter known as "FULFILLER") will be provided to USER upon completion of the purchase processIf this information is lost, USER may contact [email protected] to retrieve information about the order All sales are final Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellationsIf an event is postponed or rescheduled, tickets will be honored for the rescheduled dateNew tickets will not need to be issuedIf an event is cancelled without a rescheduled date, USER will need to contact the FULFILLER for a refundThe FULFILLER may require USER to return the supplied tickets at USER'S expense before receiving any refund USER is entitled to due to cancellationSITE is not responsible for providing or securing this refund for USERAny shipping and handling charges are not refundableRefunds will be processed in the same currency as the original orderConversion charges, including though not exhaustive of the ones issued by USER'S bank,if any, are not covered by BoxOfficeTicketSales.com or FulfillerNeither SITE nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed ticketsWhen USER receives tickets, USER should keep them in a safe placePlease note that direct sunlight or heat may damage tickets The website terms and conditions were available to Ms [redacted] as a scroll box during the checkout process and as a link on each page of the siteIf Ms [redacted] did not click on the “yes” button on the checkout page that states “I agree to the Terms & Conditions,” the software would have removed her from the checkout page and she would not have been able to go on to complete her orderAlso, the total price, including service fees and delivery charges, was given to her before she gave her credit card information and completed her orderMs [redacted] chose to comply with the price and the terms before sending her final order for processing At no time before placing her order did Ms [redacted] contact our Customer Service Department with any questions or for any clarification of the pricing or terms and conditionsIf she was unsure about the order she was placing, she was free to call the Customer Service Department at the readily available number or to comparison shop at other sites before finalizing her order Our records indicate Ms [redacted] selected two tickets for the June performance by Steve Miller Band at the Wolf Trap, Vienna, VAThe ticket listing was in Zone FThe seller notes indicated on the ticket listing page of the website, as well as Ms [redacted] receipt state the following: Seller Notes: LawnIf more than four (4) tickets are purchased from this group, your tickets may be splitAll seats are guaranteed to be located within the requested zoneTickets will be ready for delivery by Jun 13, Ms [redacted] contacted our customer service department on March 30, regarding the seating locationA representative explained that Ms [redacted] order was filled correctly 3/30/09:AM Customer emailed stating she puchased Orchestra seating and asked for a seating change or a refundemailed "The original purchase was for Zone FZone F includes the Lawn section which was stated at the time of purchaseYour order has been filled in Section LAWN, Row GA, Seats 1-As the order has been filled as requested we are unable to provide alternate seating at this timehave an all-sales-final policy which you agreed to prior to completing your order Ms [redacted] was educated to the fact that tickets are in many cases sold above face value and that [redacted] is neither a primary sale box office nor the venueMs [redacted] freely-chosen acceptance of the price and the terms and conditions indicates that she did make a conscious and educated decision to purchase tickets at the location and price she agreed to There is no refund due

Dear Revdex.com, Thank you for bringing [redacted] concerns back to our attentionWe take matters of transparency and seating very seriously While we disagree with the issues that [redacted] has described above, we have given [redacted] a free upgrade to the orchestra level seating and we consider this matter closed I would like to take the time to reiterate that this is an exception to the general rule of the terms and policies that were agreed to prior to placing the orderWe do typically have to abide by an all-sales final policy as laid out by the website that the customer places their order withThis lays out that there are no cancellations, exchanges, or refundsWe have taken this opportunity to correct [redacted] in his inaccuracies, while still providing the seats that he had intended to order Thank you for mediating, Doug, Ticket Galaxy

Thank you for bringing this matter to our attentionWe take customer service very seriously and would like to take the time to address Ms Riley’s concerns [redacted] placed her order on the resale website is [redacted] .org/, which has a disclaimer placed in large font near the top right of the pageThis disclaimer states: About: We are a resale marketplaceWe are not a box office or venueThis site is not owned by [redacted] Price: Ticket Prices may be above or below face value When [redacted] placed her order from her computer at the website, [redacted] she was obliged to review her order and accept that website’s terms and conditions before her order was complete We rely on the terms and policies of the website to efficiently process orders These terms and conditions clearly state: General [redacted] .org acts as an intermediary between buyers and ticket sellers ("TICKET SELLERS") to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS.All sales are finalAs tickets sold through SITE are often obtained through the secondary market and prices are determined by the individual ticket seller, the prices for tickets may be above or below face valueTickets sold through SITE are from a third party; therefore, the buyer's name will not be printed on the tickets Please note that the name on the tickets does not affect the buyer's ability to access the event The following are the rules ("TERMS") that govern use of the [redacted] Web Site ("SITE") by the user of the SITE ("USER")By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the SITESITE reserves the right to change these TERMS at any time, effective immediately upon posting on the SITEIf USER violates these TERMS [redacted] s.org may terminate USER'S access to the SITE, bar USER from future use of the SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER Above Face ValueTickets sold through SITE are often obtained through secondary market TICKET SELLERS and are being resold, in many cases, above the price or "face value" listed on the ticketAll ticket prices include additional service charges and handling fees as defined on each orderSITE and its TICKET SELLERS are not directly affiliated with any performer, sports team, or venue; and SITE does not act as a primary sale box office, unless otherwise statedBy agreeing to these TERMS, USER agrees that the purchase price for tickets on their order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price All sales are finalSince tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellationsIf an event is postponed or rescheduled, tickets will be honored for the rescheduled dateNew tickets will not need to be issuedIf an event is cancelled without a rescheduled date, USER will need to contact the FULFILLER for a refundThe FULFILLER may require USER to return the supplied tickets at USER'S expense before receiving any refund USER is entitled to due to cancellationSITE is not responsible for providing or securing this refund for USERAny shipping and handling charges are not refundableRefunds will be processed in the same currency as the original orderConversion charges, including though not exhaustive of the ones issued by USER'S bank,if any, are not covered by [redacted] .org or FulfillerNeither SITE nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed ticketsWhen USER receives tickets, USER should keep them in a safe placePlease note that direct sunlight or heat may damage tickets The website terms and conditions were available to [redacted] as a scroll box during the checkout process and as a link on each page of the siteIf [redacted] did not click on the “yes” button on the checkout page that states “I agree to the Terms & Conditions,” the software would have removed her from the checkout page and she would not have been able to go on to complete her orderAlso, the total price, including service fees and delivery charges, was given to her before she gave her credit card information and completed her order [redacted] chose to comply with the price and the terms before sending her final order for processing Because the terms and policies were accepted prior to placing the order, there is no refund due We hope that [redacted] enjoyed her show Thank you, Doug, Ticket Galaxy

Dear Revdex.com, Thank you for bringing [redacted] issue to our attentionWe take matters of delivery choices very seriously [redacted] had contacted us and spoken to one of my representatives, abhorred that she had received printed out e-tickets when she selected [redacted] deliveryWe explained that the delivery type is not indicative of stock type, and she explained that the website (Ticketnetwork.com) explicitly stated otherwiseWhen I had received the call, I explained that it does not state that anywhere on the website, and I had offered to refund the difference between e-ticket delivery ($7.50) and standard delivery ($15.00), which the customer acceptedShe insisted that there was a free delivery choice, but I again stated that the website does not offer a free delivery choiceAt this point, we consider the matter closed and an appropriate refund given Thank you again for mediating, Doug, Ticket Galaxy

Dear Revdex.com,At this point, there is no update for MsMyroniuk. Thank you,Doug, Ticket Galaxy

I just purchased tickets for a Christmas show through Ticket Galaxy I thought I was accessing the preferred ticket vendor website, but was taken to the Ticket Galaxy website instead The ticket prices on Ticket Galaxy were approximately double the face va lue for a show where there were plenty of better seats available through the preferred ticket website The worst part of the transaction was that the transaction fee was outrageously high, and was not disclosed until after I completed the purchase I called Ticket Galaxy within hours to try to cancel my order but was told that they have a no refund policy My naivete caused me to pay over twice what I should have for poor tickets

Dear Revdex.com,
Thank you for bringing this matter to our attention, we take customer service very seriously and would like to take the time to address Mr*** concernsAt this time, the matter has been forwarded to the appropriate party to respond
Thank you

Complaint:
I am rejecting this response because:
I appreciate the work Revdex.com has done on this; yet, despite what the vendor claimed what they would do...as yet, I've yet it receive a full-credit for the non-wanted ticket costsThe vendor has not followed up on what they said they would doAgain, I thank the Revdex.com in looking into this for me...it's nice to feel like there is someone or something looking out for the customer's interests
Sincerely,
Keith Lane

Complaint: ***
I am rejecting this response because: the full price was exaggerated and over the resale/current value of ticketsWrong tickets were sent and company is a client service driven business with poor client serviceThis should not be this difficult to realise the company was wrong in their part of this transactionA patron gets directed to this website to buy tickets and is upcharged and made to pay a fee for service that was more than the ticketsTicket Galaxy is doing wrong by their clientsIf you read ANY of their reviews online you see this is a regular occurrenceThey cheat people that are just trying to get a fair price. Thank you!
Sincerely,
*** ***

Dear
Revdex.com,
sans-serif;">Thank
you for bringing this matter to our attentionWe take customer service very
seriously and would like to take the time to address *** *** concerns
When Ms*** boyfriend placed his order at the website TicketNetwork.com, he was
obliged to review his order and accept that website’s terms and conditions
before his order was completeThese terms and conditions clearly state:
All sales are final
Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellationsIf an event is postponed or rescheduled, tickets will be honored for the rescheduled dateNew tickets will not need to be issuedIf an event is cancelled without a rescheduled date, USER will need to contact the FULFILLER for a refundThe FULFILLER may require the USER to return the supplied tickets at USER's expense before receiving any refund USER is entitled to due to cancellationTicketnetwork.com is not responsible for providing or securing this refund for USERAny shipping and handling charges are not refundableRefunds will be processed in the same currency as the original orderConversion charges, including though not exhaustive of the ones issued by USER'S bank, if any, are not covered by Ticketnetwork.com or FULFILLERNeither Ticketnetwork.com nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed ticketsWhen USER receives tickets, USER should keep them in a safe placePlease note that direct sunlight or heat may damage tickets(emphasis added)
The
terms and conditions were available to Ms*** boyfriend in a scroll box during the
checkout process and as a link on each page of the siteHad Ms*** boyfriend not
clicked on the “yes” button on the checkout page that states “I agree to the
Terms & Conditions,” the software would have removed him from the checkout
page and he would not have been able to complete his order
Ms*** boyfriend was made aware of the fact that we do not issue refunds for lost tickets and was advised to keep the tickets in a safe place There
is no refund dueAs Ms*** complaint indicates, she contacted our customer service department a number of times and each time the service representative attempted to assist her in this matter Unfortunately, given the particulars of the venue and event Ms*** intended to attend, we were unable to replace her lost tickets or have her and her boyfriend's entry assured by the box office Sometimes we are able to replace customer's lost tickets and we encourage customers to contact us in the event they misplace, damage, or destroy their tickets, as Ms*** did However, we do not promise to be able to help in these situations, and, unfortunately, we aren't able to help Ms***Our policy as stated is correct - we may, in certain circumstances, be able to help customers replace lost tickets No policy change is dueWe regret that Ms*** and her boyfriend have lost their event tickets, and hope they find them before their eventThank you to the Revdex.com for your help in mediating this issueBest,
*** L - Ticket Galaxy

Dear Revdex.com,We regret that *** *** continues to reject our response. *** and TicketGalaxy.com are not the same company, and the order was placed on *** and so is bound by their terms and policies. We will not be offering a refund for *** *** Thank you for continued mediation,Doug- Ticket Galaxy

Dear Revdex.com,
Thank you for continuing to mediate *** ***'s concerns.
The price that *** *** agreed to pay is non-negotiable once the order has been placedWe will not be offering any form of refund, partial refund, or a credit for future purchases as the full price was agreed to prior to placing the order.
For these reasons, and the reasons previously mentioned in our initial response, there is no refund due.
Thank you again for mediating,
Doug, Ticket Galaxy

Dear Revdex.com,
Thank you for taking the time to mediate the issue that *** *** is havingWe take matters like this very seriously, and would like to
address these concerns fully
Ticket Liquidator, the website that *** *** placed the
order
through, has an all sales final policyThis includes no exchanges,
refunds, or cancellationsThere are no caveats to this policy, and it is all
encompassingThat being said, our company would be more than happy to
accommodate *** *** requestThis is the courtesy that we extend to all
of our customers that are serving in the militaryWe seldom have an issue
getting the paperwork from these customers, they simply have to ask for the
information
Here are the terms and policies of Ticket Liquidator,
showing that there are no refunds or cancellations
All
sales are finalSince tickets are a one-of-a-kind item and not
replaceable, there are no refunds, exchanges or cancellationsIf an event is
postponed or rescheduled, tickets will be honored for the rescheduled dateNew
tickets will not need to be issuedIf an event is cancelled without a
rescheduled date, User will need to contact the Fulfiller for a refundThe
Fulfiller may require the User to return the supplied tickets at User's expense
before receiving any refund User is entitled to due to cancellationTicket
Liquidator is not responsible for providing or securing this refund for User
Any shipping and handling charges are not refundableRefunds will be processed
in the same currency as the original orderConversion charges, including
though not exhaustive of the ones issued by User's bank, if any, are not
covered by *** *** or FulfillerNeither *** *** nor the
Fulfiller will issue exchanges or refunds after a purchase has been made or for
lost, stolen, damaged or destroyed ticketsWhen User receives tickets, User
should keep them in a safe placePlease note that direct sunlight or heat may
damage tickets
Again, we’re not saying that we will not refund Mrs
ZagranisWe will be more than happy to refund *** ***, we just need the
paperwork from the commanding officerUntil we get that paperwork, no refund
is due
Thank you for mediating,Doug, Ticket Galaxy

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** I know that they could refund the tickets and re sell them for the same price and again I am not going back down *** ***I not going to flip for another hotel room and fuel againI just don't think its fairI own my own business and I would never give my customer a hassle like thisI am definitely never buying tickets from this company again and telling everyone else the sameI know they really don't care since they made that very obvious* ***

Complaint: ***
I am rejecting this response because: A pmenu appeared while I was on *** *** (the venue) website saying to call this number, Ticket Galaxy's, for phone contact I assumed they were affiliated with *** *** This is what occurred I did not search for another website as Ticket Galaxy assumes
There was no complete breakdown, no mention of the absurd service charge Obviously I would not have agreed to pay $in service charge for tickets @ $ea-as you can see with my complaint, time and effort to get this resolved I called Ticket Galaxy as soon as I saw the $service charge (minutes after I got off the phone with the order)--all they would say was I was informed and that there are no refunds.
Again, I was able to find pages and pages of complaints of the same nature which I have attached in an email to the Revdex.com Did those other 100's of complaints make up the same story too?
Sincerely,
*** ***

Dear Revdex.com,
0pt">
Thank you for bringing this matter to our attentionWe take customer service very seriously and would like to take the time to address *** *** concerns
When *** *** placed her order from her computer at the website, *** she was obliged to view her order’s pricing breakdown before continuing onto the payment fields to enter her billing informationThe total price of the tickets, including the service and delivery fees, was displayed twice prior to selecting confirmation; once on the Delivery Method & Payment page and again on the Review & Confirm pageIf *** *** did not wish to continue after viewing the pricing breakdown, the transaction process could have been exited at any point before confirmation; no information is stored and no orders are placed in the absence of final confirmation
On the Payment page, *** *** was also required to accept that website’s terms and conditions before her order was completeThese terms and conditions clearly state:
GeneralTicketLiquidator.com, herein referred to as "Ticket Liquidator" or "Site," acts as an intermediary between buyers and ticket sellers, herein referred to as "Ticket Sellers," to facilitate the purchase and sale of event tickets and as such, is not directly involved in the actual ticket sale transaction between the buyers and ticket sellersAll sales are final
As tickets sold through Site are often obtained through the secondary market and prices are determined by the individual Ticket Seller, the prices for tickets may be above or below face valueTickets sold through Site are from a third party; therefore, the buyer’s name will not be printed on the ticketsPlease note that the name on the tickets does not affect the buyer’s ability to access the eventThe following are the rules and policies that govern use of Site by the user of the Site, herein referred to as "User." By using or visiting the Site, User expressly agrees to be bound by these Terms and Policies, herein referred to as “Terms,” and to follow these Terms and all applicable laws and regulations governing the SiteTicket Liquidator reserves the right to change these Terms at any time, effective immediately upon posting on the SiteIf User violates these Terms, Ticket Liquidator may terminate User's access to the Site, bar User from future use of the Site, cancel User's ticket order, and/or take appropriate legal action against User
Above Face ValueTickets sold through Site are often obtained through secondary market Ticket Sellers and are being resold, in many cases, above the price or "face value" listed on the ticketAll ticket prices include additional service charges and handling fees as defined on each orderSite and its Ticket Sellers are not directly affiliated with any performer, sports team, or venue; and Site does not act as a primary sale box office, unless otherwise statedBy agreeing to these Terms, User agrees that the purchase price for tickets on their order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price
All sales are finalSince tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellationsIf an event is postponed or rescheduled, tickets will be honored for the rescheduled dateNew tickets will not need to be issuedIf an event is cancelled without a rescheduled date, User will need to contact the Fulfiller for a refundThe Fulfiller may require the User to return the supplied tickets at User's expense before receiving any refund User is entitled to due to cancellationTicket Liquidator is not responsible for providing or securing this refund for UserAny shipping and handling charges are not refundableRefunds will be processed in the same currency as the original orderConversion charges, including though not exhaustive of the ones issued by User's bank, if any, are not covered by Ticket Liquidator or FulfillerNeither Ticket Liquidator nor the Fulfiller will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed ticketsWhen User receives tickets, User should keep them in a safe placePlease note that direct sunlight or heat may damage tickets
The website terms and conditions were available to *** *** as a scroll box during the checkout process and as a link on each page of the siteIf *** *** did not click on the “yes” button on the checkout page that states “I agree to the Terms & Conditions,” the software would have removed her from the checkout page and she would not have been able to go on to complete her order*** *** chose to comply with the price and the terms before sending her final order for processing
At no time before placing her order did *** *** contact our Customer Service Department with any questions or for any clarification of the pricing or terms and conditionsIf she was unsure about the order she was placing, she was free to call the Customer Service Department at the readily available number or to comparison shop at other sites before finalizing her order
*** *** was educated to the fact that tickets are in many cases sold above face value and that www.TicketLiquidator.com is neither a primary sale box office nor the venue*** ***’s freely-chosen acceptance of the price and the terms and conditions indicates that she did make a conscious and educated decision to purchase tickets at the price she agreed to
There is no refund due