TopResume

Absolutely horrendous Resume Service. The supervisors and staff are utterly incompetent and couldn't care less about your concerns. Don't waste your hard-earned cash on this pathetic excuse for a service. The so-called "professional" resume writers are a joke, charging ridiculous amounts for subpar work.

Hello,I am so sorry to hear that you are displeased with our servicesI appreciate you reaching out, as we do not take these complaints lightlyUnfortunately, we do not offer refunds for our servicesI see our customer support team has reached out to you regarding the issues you are havingFeel free to respond to them at [redacted] for further assistance

Hi ***,We are so sorry to hear that you are unhappy with our servicesI have looked into your order and contacted our customer support team regarding thisSomeone from that department will be reaching out ASAP to discuss a solution to this issueWe are committed to providing you with a product you are pleased with, so we would like to continue working with youIf you have any other questions or concerns, please contact [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and after some correspondence they have offered me a refundI find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

How do I get my money back from [redacted] ? I can't believe I fell for thisHow is NY letting them still trade based on all of these complaints? Will my complaint even do anything? What is ACTUALLY being done to stop this business? I am from Australia, and I fell for their serviceThey promise that 'someone within my industry' will be doing my resume....this is clearly [redacted] I uploaded my existing resume, as a guidance thing for them to go offWhat they did was rewrite everything on there, jumble it all together to try and make it all succinct, and now I am left with regurgitated information that doesn't even make senseLike none at all DO NOT USE THEMObviously a scam

Hi ***,My apologies for any confusionOur writers are more than happy to provide you with a free rewrite after days, we do not need any proof from any recruitersI will have out customer support team reach out to you regarding thisThank you for your ongoing patienceSomeone will be contacting you shortlyFeel free to reach out directly to [redacted]

Thank you for reaching out to us as we do not take these complaints lightlyI see you have been refunded in fullThe money will be back into your account within 7-daysIf you have any other questions or concerns, please contact us at [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This is beyond ridiculous! They are business with the right to issue refundsIf they falsely advertise something they can not or will not deliver, then they should provide a refundI can't get back the time I've wasted, at least give me back my money so I don't lose money and time on this company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi, We are sorry for any inconvenience that took place during the fulfillment of this orderI will investigate on my end to make sure any issues this client experienced can be avoided in the futureI've also proceeded with issuing a full refund to the clientThank you

Dear [redacted] ,I am so sorry to hear that you are having issues with your rewriteWe appreciate you reaching out as we do not take these complaints lightlyI see our customer support team has reached out to you this morning in regards to this issuePlease respond to them as they would be happy to assist you further

Revdex.com:At this time, my complaint, ID [redacted] regarding Talent Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Thank you for reaching out to us, as we do not take these complaints lightlyI am so sorry to hear that you are unhappy with your rewrite thus farI see our customer support team has reached out to you regarding this issuePlease respond to them so they can assist you in moving forward with the processIf you have any other questions or concerns, please contact [redacted]

Dear [redacted] ,I am so sorry to hear that you are displeased with our servicesI appreciate you reaching out as we do not take these complaints lightlyI have looked into your order and I see that our customer support team has reached out to you regarding the issues you are havingWe are happy to reopen your order and reassign a different writer to your projectPlease respond to our support team in order to move forward with a rewrite

The client mentions that they used the resume to apply to one positionWhile we did tailor the resume for that position per their request, we know it will also be effective for other similar positions, and we do not guarantee an interview to that one jobAnyone who is seeking a job should be applying to more than just one position at a timeThe conventional approach is about 5-applications per dayOur guarantee states that customers will double their interviews with one of our resume within days of using itIf they don't, the customer can comeback for a free rewrite of their resumeThis customer is welcome to come back after days to redeem their free rewriteAdditionally, we would work on their application strategy, mainly addressing the volume of applications they are sending (which, at one, is extremely low)

Hi ***, I am so sorry to hear that you are so displeased with our servicesI see you have received a rewritten resume, but as you are unhappy with the results, I will go ahead and process a full refundWe take these complaints very seriously and will make sure something like this gets dealt with sooner moving forwardThe money should appear back into your account within the next 7-daysIf you have any other questions or concerns, please let me know

We have always been very clear that communication takes place via email Phone consultations are optional add-ons that can be purchased with the primary order I have proceeded with a refund for the customerThey should see it posted to their card within business days Happy holidays! Sara L***

Dear [redacted] ,I am so sorry to hear that you are displeased with your rewriteWe do not take these complaints lightly and I am glad to assistI have looked into your order and it appears you have been reassigned a new writer entirely who is willing to work with you on a completely new draftIf you have any other questions or concerns, please reach out to [redacted]

Hi ***,I am so sorry to hear that you are so displeased with our servicesI see you have received a rewritten resume, but as you are unhappy with the results, I will go ahead and process a full refundWe take these complaints very seriously and will make sure something like this gets dealt with sooner moving forwardThe money should appear back into your account within the next 7-daysIf you have any other questions or concerns, please let me know

Hi,The best writer we had for Gary's project took some time getting to Gary's order.I've gone ahead and closed Gary's order and issued a full refund for his trouble.We are sorry his experience was less than satisfactory.Thanks,Talent IncCustomer Support

Hi [redacted] ,I am sorry to hear that you have not received much success in the job marketOur guarantee states that if within days of receiving your new resume you do not receive an increase in interviews, we will rewrite your resume for freeWe have already provided you with the free rewrite and unfortunately, we cannot provide more than oneI recommend applying to at least positions per day and making sure your cover letter is geared towards the specific positions you are applying forIf you have any other questions or concerns, you can contact our support team here: [redacted]