TopResume

I am sorry to hear that you are displeased with our assistanceUnfortunately, our customer support team cannot provide any further refunds

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have reached out to Angel several times and I still cannot receive an acceptable resume, once again I am asking for a full refund , I even asked for a phone number and did not receive and answer also I asked for a new twitter and never received an answer
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Full refund has now been received from the merchants and the case can be closed
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We would love to see where the day money back guarantee can be found as we do not offer that. Our guarantee states that you are eligible for a free rewrite after days of using your new resume if you don't notice and increase in interest from employers. That said, we went ahead and
issued a full refund to the client for their trouble. Regards, Talent IncCustomer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have lost confidence in their ability to deliver a product and to do so in a timely mannerI provided a detailed response after the first inaccurate draft and they still could not even so much as get my contact information correct, much less they ignored the comments in the document and want to charge me to talk to them to explain how to do their jobAfter reading numerous reviews, this is not an isolated incident hence why I would prefer to no longer due business with themI reached out to their customer service, but they were canned responses.Not interested in their product and no faith in their ability to deliver what they are marketing.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for reaching out to us, as we do not take these complaints lightlyI have looked into your order and contacted our customer support team regarding thisSomeone will be reaching out to you very shortly to assist you furtherI am sorry that you are displeased with our services and we hope
to resolve this issueIf you have any other questions, please contact us at ***

We are sorry *** was less than satisfied with her experience
We issued a full refund on the 16th and we hope she may reconsider our service in the future
Thank you,
Talent IncCustomer Support

Dear ***,I am so sorry to hear that you are so displeased with our servicesI see our customer support team has reached out to you and reassigned your orderA new writer is ready to work with you on a new draftPlease respond to them directly in order to move forward with your rewrite

I am sorry to hear that you are displeased with your rewriteI see your writer has sent you your revisions, you are welcome to respond back to them if you have any edits or feedbackUnfortunately, we do not offer refunds, so I recommend circling back with your writer in regards to your draft

I see our customer support team has reached out to you on 6/**/regarding the guaranteeIt looks like you are eligible for a free rewritePlease correspond with our customer support team in order to move forward with the process

We are sorry *** *** was inconvenienced by the speed with which we work.To make it up to her, I went ahead and processed a full refundWe will also continue work on her order.We hope that can make up for any inconvenience we may have caused her.Best regards,Talent IncSupport

Thank you for reaching out as we do not take these complaints lightlyUnfortunately, we do not offer refunds as per our terms and conditionsOur writers are happy to work with you for as long as you like in order to provide you with a document you are happy withI see our customer support team
has reached out to you regarding this issuePlease respond to them in order to receive further assistance

Dear ***,Unfortunately, per our terms and conditions, we do not offer refundsOur support team is happy to set you up with a new writer to provide you with a brand new rewriteIf you are interested in that, please reach out to ***

Thank you for your feedbackWe certainly appreciate the escalation of your concernsWe are so sorry to hear about your experiencePlease know that we try our best to mitigate issues as they ariseAfter looking into your order, we see that you have been communicating with your writer throughout
the processAs you know, our process is collaborative and we encourage you to provide feedback throughout the process so that your writer can align the draft with your expectationsYou received the first draft on the *** as promisedYou then responded to your writer in an accusatory manor stating that you were disappointed and you wanted a refundI see that a member of our customer support team did contact you the next business day, on the ***, and provided you with a full refundPlease understand that all of this could have been avoided by contacting the support team during the processSomeone from there could have assisted you furtherHowever, we certainly understand your frustration and we are sorry the service was not as you expectedIf you ever need our help in the future, please don't hesitate to contact us at ***

Poor quality writersNot recommendedMonster made a poor choice by partnering with TopresumeI got fooledStay away from these guys

Hi,
We are sorry for any inconvenience that took place during the fulfillment of this order
I will investigate on my end to make sure any issues this client experienced can be avoided in the future
I've also proceeded with issuing a full refund to the client
Thank you

I am so sorry to hear that you are displeased with our servicesWe do not take these complaints lightly, and I have refunded you the $for the posting serviceIf you have any other questions or concerns, please reach out to us at [email protected]

We are very sorry to hear *** *** was not happy with her experienceI have gone ahead and refunded her payment as well as cancelled all future paymentsShe is welcome to hold on to the documents that she received from us and use them if she ends up deciding toAgain, we
are terribly sorry that we disappointed Larissa with our service, and we hope she'll consider us in the future.We appreciate her feedbackBest regards,
Talent IncSuppot

I am sorry to hear that you are so displeased with our servicesWe do not take these complaints lightly and appreciate you reaching outI see our customer support team has reached out to you a few weeks ago regarding a rewritePlease respond to their message in order to receive further assistance
with this issue