Topsham Communications, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and...

have determined that my complaint has NOT been resolved becaus
 
 They charged my account inappropriately. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They have not contacted me?
 
 
 
 
In...

order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hey there, Thanks for getting in touch. We'll look into this and contact the customer to resolve the case straight away. Have a nice day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Spotify did respond , but have not yet corrected the billing or refunded the money.  Until this is resolved, it should remain open.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and am currently communicating with the business to reach a satisfactory resolution. Thank you for your assistance in the matter. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

 
My [redacted] account is inactive. I talked to [redacted] and they said you we're responsible for the problem. I want the problem fixed immediately and my money returned . I cannot update anything on my computer or phone. Fix the problem. Now 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi, We'll follow up with the customer directly as there's a case already open with our support team. Thanks!

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The representative at spotify is lying.  I engaged with business via email weeks ago about refunding the charge on my account.  After weeks of not conplying , spotify charged me again.  I emailed their company to cancel and was actively communicating with company to cancel and they charged me twice. They are committting fraud and are a comoany filled with thieves. REFUND MY MONEY!!!!! I CANCELED WITH THIS CRAP COMPANY AND THEY CONTINUE TO CHARGE ME . 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We will contact the customer to have his issue resolved. Thanks!

Hi there,We'll reply to the customer directly regarding this. Thanks!

Hey,Thanks, we'll attempt to contact the customer and try to resolveRegards

Hey,We will contact the customer and try to resolve the issue.Thanks,

Hey there,Unfortunately the email address provided does not provide any accounts. We'll get in touch with the customer and look into this.Thanks,

We will respond to the claimant email provided via our existing email service and do everything in our power to resolve the claim as soon as possible

Hey,We will contact the customer and try to resolve the issueThanks

Hey,  We've contacted the customer and asked them to talk to their bank to get the overdraft fee refunded.  Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[YourSpotify has indeed sent me an email  2 days ago asking me what I wanted to do.I in turn sent them an email  telling them it's been over 3 months that I  have been trying  to reach me&I felt they should at least reimburse me for 2 months&they can clearly check&see that I have not used their service in over 3 months,well I'm still waiting to hear from them.They have got to be the worst streaming service.I would highly recommend no one to use this service.I  have never had to go thru something like this.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]