TrackR, Inc. Reviews (755)
TrackR, Inc. Rating
Description: TELEPHONE EQUIPMENT & SYSTEMS DEALERS
Address: 7410 Hollister Ave, Goleta, California, United States, 93117-2583
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Hello T***,I am very sorry that the tracking did not work on your orderI see that a refund was issued in full on Dec Thank you kindly for your patience, I am truly sorry it didn't work out
Hello M***,
I'm very sorry for the delays on your orderIt appears that your initial shipment was not scanned in by USPSI have processed your order for re-shipment and it will ship out by the end of this weekPlease allow 24-hours for the shipping info to update in USPS
system before attempting to track your package, your tracking number is 94***Again, my sincere apologiesThank you kindly for your support and patienceBest Regards,
C***
Hi Barb,I apologize for the delay in receiving your productPer the website, the orders placed are for pre-order status only, and will be shipped in the order they were placedI have gone ahead and cancelled your order and refunded you the full amountI thank you for your understanding
Please keep an eye out for your refund, as returned funds can take a few days to be processed back into your bank. Have a great day.
-TrackR-
Hi there,
Thank you for reaching out to TrackRIf you would like to cancel your order and receive a refund, I will be glad to help with thisPlease email me directly at [email protected] with your PayPal email address, and I will be glad to send you the refundThank you
Hello Mr P***,I apologize for your dissatisfactionI have issued you a refund in full, please allow at least 3-business days for it to reflect on your statement
Hello E**,
I am truly sorry that you have yet to receive your order. We have experienced an overwhelming amount of orders for the holiday season and this has caused a backlog with our engravers
I see that your order was refunded in full via Paypal yesterdayAgain, I apologize for any frustration this may have causedBest Regards,
C***
Deepest apologizes about the delay in getting your order outWe are starting to ship the engraved units out next week and will continue for the next weeksWe sent out a email to customers to alert them that their order will be shipped out soon.RegardsS***
Hi P***,Analogizes about you not getting your full orderYou have been contacted via the ticket you created, and the missing items have been shipped out to you.RegardsS***
Hello *** I apologize for any frustration or dissatisfaction you have had with your experienceI have looked into your previous tickets and transactions and I see that you have already been refunded in fullThere should be two separate transactions, one from your partial return and another
for the remainder earlier this weekIf the most recent refund amount of $has not reflected on your statement yet, please allow additional time as it may take 3-business days to do soThank you kindly for giving TrackR a try
Hello J***,
I apologize for the wait on your orderI see that a refund was issued in full on Friday by one of our support repsThank you kindly for considering TrackR
No delivery for over weeksDHL tracking show nothing usefulAnswer from a customer service tried to tell you everything is OK, but it is not true
Hello Mr K***,
Please accept my apologies for the delay in your order shipping and responses to your inquiries, we are working hard to get caught up in both of these areasI have processed a refund in full as requested, please allow 3-business days for the transaction to
appear on your account or statementAgain, I am very sorry that we did not take care of your request properlyThank you very much for your patience
Revdex.com:
* ***
I have reviewed the response made by the business
in reference to complaint ID 10788969, and find that this resolution is satisfactory to me
Regards,
F
Hello A***,
I am so sorry that your order has not shipped, I have looked it up in our system and it's not clear why that happenedI would be happy to either personally package your devices and ship immediately or provide a full refund as requestedIf you opt to get a refund
please provide your email address associated with Paypal and I will process it for youThank you so much for your patience and support
Hi,Thank you for your patienceWe have just received our newest shipment of devices and are continuing shipping from hereYour order has been shipped and the USPS tracking number for the order is
href="https://tools.usps.com/go/TrackConfirmAction.action?tLabels=94***14" "box-sizing: border-box line-height: 16.7999992370605px; white-space: nowrap; background: rgb(221, 238, 247);">94***Thank you and have a great day
"margin-left: 44px;">
I apologize for the delay on your order and customer support response, we are working hard to increase our support team to accommodate the growth of our company and customer requestsI see that you have already been refunded in full as you requestedPlease allow 3-business days for the transaction to complete and reflect on your statementOur customer relations manager C*** will be contacting you directly via emailThank you kindly for your patience and support
Thank you for your patience, and I apologize for the miscommunicationI have gone ahead and cancelled your order and refunded you the full amountThank you and have a great day!
"">-TrackR-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11014831, and find that this resolution is satisfactory to meA credit in the full amount was made to the credit card I used for purchase on January 3, Thank you,
Regards,
R** ***
Hello Mr B***,
I am truly sorry that you are not pleased with your devices and for any frustration this
has causedI would be happy to honor your requestWill you please provide me with the email address used to place your order? I have located an order in our system with the same name, but different email address and I want to be sure that your refund is applied to the correct personI will gladly take care of this right awayAgain, my apologies and I thank you very much for your patience
Ordered a bedroom house package over $and never got my itemTook my money and ran