TrackR, Inc.

Hi L***,I have sent you a email on your order, it has been shipped out.RegardsS***

Hello D***,
I apologize for the delays on your orderOur records indicate that your order was delivered via USPS on 9/Thank you very kindly for your patience and supportCarolyn

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10797731, and find that this resolution is satisfactory to me
Regards,
C*** ***

Hello G***,I am very sorry that your accessory was left out of your order and that we did not get back to your request soonerWe are currently working to get caught up on customer requests from the busy holiday seasonI have processed a new shipment for the remainder of your order and you may
track it at: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=94***11Please be advised that it may take 24-hours for the tracking info to update once USPS has picked up your packageThank you kindly

Hello Dr H***,
I truly apologize that your order did not ship out and that we did not respond to your inquiries, we have been working tirelessly to get caught up on orders and emailsI have issued you a full refund as requestedPlease allow 3-business days for the transaction
to complete and reflect on your accountThank you kindly

Hello W***,I'm very sorry that your order has not shipped, it should have already gone out to youI would be happy to either personally package your order for shipment immediately and supply tracking information or provide your requested refundIf you opt to have a refund please provide me with
your email address associated with Paypal and I will accommodate youAgain, I'm truly sorry for the delay

Complaint:
I am rejecting this response because:
When I placed the order for pieces of associated devices with
accessories, I expected to receive pieces of devices no more or less
I would not accept your offer to get one device or four devices
pieces of TrackR Bravo is my ordered quantityperiod
Regards,
R*** ***

Hello MrMohan,I apologize for the delays on your order and we appreciate your businessAfter looking into your transaction history I find that a refund was issued to you on May in full via Amazon payments, transaction id#19M***MP2MVAFThank you

Hello L***I'm very sorry to hear that you were not satisfied with your order or our return policyI have issued you a full refund as requestedPlease allow 3-business days for the transaction to complete and reflect on your accountThank you kindly

Hello P***,I apologize that your order did not shipWe have found that there was an entire batch of orders, which contained yours that was never scanned in by USPSI have looked over your correspondence with customer support and see that your initial complaint was not knowing how to place an
order for just accessories, which the agent was attempting to help resolveAs mentioned by her on Tuesday, your refund was processed through our system and the credit card processing company takes 3-business days to complete the transactionI have checked with the processor and have confirmed that your refund completed yesterdayI'm very sorry that your tracking never updated and thank you kindly for your patience

I apologize for the delays in receiving your orderOur records indicate that your order was initially shipped on July and was never scanned in by usps, your second shipment was sent Sept and is currently in transitYou may track your order
at: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=94***Thank you kindly for your patience and support

I ordered a bulk package of trackr Bravo products and received a bonus Bravo unitsMy complaint isn't with the shipping, but the quality of the productI've had one break, and one stop workingThough they boast a year's worth of battery life, the four that I have been using all died within monthsFibalky, I have submitted tickets (some over months old) and still haven't heard back from the company Lies about product quality and poor productF rating

Hello R***I am truly sorry that your request was not resolved and for the delayed responsesWe have been working diligently to get caught up on customer requestsI asked one of our support reps to follow up with you so that you may return your items for a refund and I see that she has already
contacted youOnce your request has been handled please inform Revdex.com so that your case may be closedThank you kindly

Hello MrMohan,
I apologize for the delays on your order and we appreciate your businessAfter looking into your transaction history I find that a refund was issued to you on May in full via Amazon payments, transaction id#
sans-serif; line-height: 16.5px; background-">19M***MP2MVAFThank you

Hello A***,I apologize that we have experienced manufacturing delays and that you have not received you devices yetYour items are packaged and due to be shipped out todayYour business is greatly appreciatedThank you

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID 10686834, and find that this resolution is satisfactory to me
I believe this business violates law by selling product that is under development and not ready to ship
Regards,
J*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10757250, and find that this resolution is satisfactory to
me
I have recieved a refund today from this company
Regards,
*** ***

I'm very sorry that you are unsatisfied, I did offer the settlement that you had requested and you rejected itSince you were refunded in full in September and do not wish to accept the settlement we will consider this case closedAgain, I'm very sorry that your order was so delayed

Hello B***,
I apologize that your order was never delivered, our records indicate that it was shipped May Since you did not receive it I am going to send out a new shipment today, I have included tracking on this shipmentYou will receive an email from us shortly with your
tracking informationThank you very much for your patienceAgain, I apologize for the delayHave a wonderful day

Hello Mr P***,
I apologize for the delays on your orderYour refund has been processedI'm very sorry it did not work out, your patience and support have been greatly appreciated