Hello B***I am very sorry that your devices are not working as expected and that your order was shortedI have looked into your order and see that you indeed should have received devices and not I have processed a full refund as requested of $Again, my apologies for any frustration this must have causedThere is no need to send the items back, do as you wish with themThank you kindly for your patience and support
Hello T***, I am very sorry that the tracking did not work on your orderI see that a refund was issued in full on Dec Thank you kindly for your patience, I am truly sorry it didn't work out
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12191700, and find that this resolution is satisfactory to me Regards, M [redacted]
Complaint: I am rejecting this response because: Your email said that you shipment my product on the end of the month andYou make me fool If you refund me my payment and which account do you deposit my payment? So please don't tell lie Lie never Win Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10772011, and find that this resolution is satisfactory to me Within an hour of the Revdex.com contacting stating the complaint was forwarded to the company I was contacted by TrackR and was refunded my moneyThank you so much with your help in this matter Regards, J [redacted] ***
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 10742925, and find that this resolution is satisfactory to me I am writing to inform you that the company, TrackRBravo, reimbursed my bank account for the money I spent for a product I never receivedMy complaint has been satisfactorily resolvedThank you for your prompt attention to this matter Regards, R [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10738128, and find that this resolution is satisfactory to me Regards, T [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10596574, and find that this resolution is satisfactory to me Regards, [redacted]
Hi M***,Sorry about the delay in getting your order out and also the drop in communicationsWE\e are backlogged and the engraved order will be ready to ship out in SeptemberLet me know if you still want it other wise I will arrange for a refundRegardsS***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10870928, and find that this resolution is satisfactory to me Only option they give you is to mail it back for a return or exchange- So I will mail it out today - Of course you cannot get any one on the phone or email interaction Regards, D [redacted]
Complaint: I am rejecting this response because:they asked me my information to make the refund and I sent them an email on 19th of may with my order number and my paypal accountUntil this moment they haven't replied me and I don't have my money yet Regards, M [redacted] ***
Hello S [redacted] I apologize for the delays on your orderI'm also very sorry that you did not receive a response to emails that you sent in, I did attempt to locate your emails in our customer support system under both the email address provided through Revdex.com and the one used to place your order and was not able to locate your requestsI have issued you a refund in full as requestedPlease allow 3-business days for the transaction to process completely and reflect on your accountThank you kindly
Hello MrJ [redacted] I apologize, the settlement that you requested was for refund which is why I directed you to our return policyWe would be happy to offer assistance with your devices if you would preferI have forwarded your contact information to one of our Customer Support Reps and he will contact you to help resolve any issues you may be havingThank you kindly
Hello L***,I apologize that we were not able to fulfill your requests in a timely mannerOne of our support reps has emailed you with the return informationWould you please provide her with your email address associated with Paypal so that we may issue you a refund? Thank you very much
Hello, We've investigated your request for refund and we have no way to research the receipt of you returned items without the postal tracking number requested when the return was authorizedGiven the circumstances of the extreme natural disasters that Santa Barbara, CA has experienced recently and the disruptions to the mail delivery service, we have made an exception and processed the refund to your credit cardPlease allow 2-business days for the credit to appear on your bank statement Thanks for your patience and understanding
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10748772, and find that this resolution is satisfactory to me I got an email saying they were shipping my order today - thanks for your help! Regards, L [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11299440, and find that this resolution is satisfactory to me We both are very busy people I need to be more flexible in resolving my issues Thank you for exceeding the request to resolve my issue Regards, [redacted] D [redacted]
Apologizes about the delay in getting your order out,we were backloggedHowever you shipment was sent out and is due to fro delivery today Aug 13th via USPS.https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted] 935139RegardsS***
Hello B***I am very sorry that your devices are not working as expected and that your order was shortedI have looked into your order and see that you indeed should have received devices and not I have processed a full refund as requested of $Again, my apologies for any frustration this must have causedThere is no need to send the items back, do as you wish with themThank you kindly for your patience and support
Hello T***, I am very sorry that the tracking did not work on your orderI see that a refund was issued in full on Dec Thank you kindly for your patience, I am truly sorry it didn't work out
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12191700, and find that this resolution is satisfactory to me Regards, M [redacted]
Complaint: I am rejecting this response because: Your email said that you shipment my product on the end of the month andYou make me fool If you refund me my payment and which account do you deposit my payment? So please don't tell lie Lie never Win Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10772011, and find that this resolution is satisfactory to me Within an hour of the Revdex.com contacting stating the complaint was forwarded to the company I was contacted by TrackR and was refunded my moneyThank you so much with your help in this matter Regards, J [redacted] ***
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 10742925, and find that this resolution is satisfactory to me I am writing to inform you that the company, TrackRBravo, reimbursed my bank account for the money I spent for a product I never receivedMy complaint has been satisfactorily resolvedThank you for your prompt attention to this matter Regards, R [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10738128, and find that this resolution is satisfactory to me Regards, T [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10596574, and find that this resolution is satisfactory to me Regards, [redacted]
Hi M***,Sorry about the delay in getting your order out and also the drop in communicationsWE\e are backlogged and the engraved order will be ready to ship out in SeptemberLet me know if you still want it other wise I will arrange for a refundRegardsS***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10870928, and find that this resolution is satisfactory to me Only option they give you is to mail it back for a return or exchange- So I will mail it out today - Of course you cannot get any one on the phone or email interaction Regards, D [redacted]
Complaint: I am rejecting this response because:they asked me my information to make the refund and I sent them an email on 19th of may with my order number and my paypal accountUntil this moment they haven't replied me and I don't have my money yet Regards, M [redacted] ***
Hello S [redacted] I apologize for the delays on your orderI'm also very sorry that you did not receive a response to emails that you sent in, I did attempt to locate your emails in our customer support system under both the email address provided through Revdex.com and the one used to place your order and was not able to locate your requestsI have issued you a refund in full as requestedPlease allow 3-business days for the transaction to process completely and reflect on your accountThank you kindly
Hello MrJ [redacted] I apologize, the settlement that you requested was for refund which is why I directed you to our return policyWe would be happy to offer assistance with your devices if you would preferI have forwarded your contact information to one of our Customer Support Reps and he will contact you to help resolve any issues you may be havingThank you kindly
Hello L***,I apologize that we were not able to fulfill your requests in a timely mannerOne of our support reps has emailed you with the return informationWould you please provide her with your email address associated with Paypal so that we may issue you a refund? Thank you very much
I'm very sorry for the delays on your orderI see that your devices have been delivered, thank you kindly for your patience and support
Hello, We've investigated your request for refund and we have no way to research the receipt of you returned items without the postal tracking number requested when the return was authorizedGiven the circumstances of the extreme natural disasters that Santa Barbara, CA has experienced recently and the disruptions to the mail delivery service, we have made an exception and processed the refund to your credit cardPlease allow 2-business days for the credit to appear on your bank statement Thanks for your patience and understanding
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10748772, and find that this resolution is satisfactory to me I got an email saying they were shipping my order today - thanks for your help! Regards, L [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11299440, and find that this resolution is satisfactory to me We both are very busy people I need to be more flexible in resolving my issues Thank you for exceeding the request to resolve my issue Regards, [redacted] D [redacted]
My TrackR's took a few weeks to arrive, but they all work greatI will be telling all of my friends about TrackR!
Apologizes about the delay in getting your order out,we were backloggedHowever you shipment was sent out and is due to fro delivery today Aug 13th via USPS.https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted] 935139RegardsS***