Tri State Water Power & Air

*** *** is the plumber you want in your house or businessHis work was not only defect free, it was clean, quiet, and efficientEvery business would benefit having guys like *** on boardWhat a credit to his company! All service experiences should be as outstanding as thisWay to go, *** You're a pro and a champ

Brian C, water technician, was outstanding He was courteous, professional, very knowledgeable and trustworthy We will request Brian Cfor all of our future water purification needs

Installation tech was an awesome dude and very professional

Outstanding service! Very pleased with Daniel, Curtis and Trevor from Tri-State PowerPrompt, courteous and professional installation of my new generatorThey provided me with all the info needed in simple layman's terms and went over the checklist with meLeft the job site clean and tidyThree very pleasant and professional menLeft me with a smile on my faceA wonderful customer experience

Dan and his team showed up on time and well prepared
Installation went without s hitch and they completed the job in a couple hours Their knowledge of the product and ability to to convey that knowlege to train me on the operation of the system was top notch
They cleaned up the job site like they hadn't even been there

Installed a Rainsoft system in my homeI have owned the system for probably years now and would not recommendThey nickle and dime you with the maintenance for itThey never checked the water pressure when they installed it and when I told them the system was leaking they wanted to charge $$$ to come put in a pressure reducer which should have been put in to begin withRecently moved the system and they charged extra to deliver it ($300+ just to unhook and reinstall plus $to drive to my new home)because now I am out of their delivery area, though the Rainsoft website gives them as the dealer that services the areaFor the cost of this system I expect more

Jeff Cinstalled a water softener system at our house and did a wonderful job, was very professional, informative and helpful

*** *** installed new water heaters in my home in a professional, efficient and timely manner *** did a fantastic job with the installation and he was very pleasant and easy to work with Thanks for a great job, *** !! I appreciate it

Tri-State installed a new Rheem water heater in our home 7/19/Jamie the plumber was in and out in less than hoursHe was very courteous and professional and knew exactly what he was doingHe called a half hour prior to his arrival, saw the location of the old unit and went to workHe also pointed out a crack in our furnace exhaust duct work that will need to be taken care ofMichelle in the office was also very professional and courteous and made us feel comfortable with our decision for the product selection and for the installation

Lance was super helpful and on time

I had a great experience with this techhe was very knowledgeable about the system

Don't allow Tri-State to analyze your water unless you have hours to killI recently replaced a water heaterTri-State did the installationThey offered a free water evaluation (which would include a sales offer)The evaluation was to last about minutesI scheduled the event for 5:p.mas I wanted to feed dinner to my small child and family at 6:After the analysis, the female sales rep kept hounding us to spend $7,for a water systemThis continued to 7:p.mthough I repeatedly told her we wanted to discuss the possible purchase in privateAt 7:p.mI had to become very insistent to get the Tri-State rep to leaveMy child was hungry and tired and the rude representative guaranteed herself a "no sale"My call directly to Tri-State received no responseWhile there was no issue with the water heater installation, use caution if you allow Tri-State to come to your homeI have not yet received the promised incentives for allowing the presentation

I had two bathrooms updated by *** and *** They did an excellent job and I'm very pleasedThey made sure I was happy with the results every step of the wayWhen they left for the day they made sure any messes were cleaned up The materials they used seemed to be of excellent quality I will call on them again if I have any work to be done!!

Tim was a friendly, prompt, and knowledgeable technicianI was very pleased with my service

Eric *** just left my house after installing a sink waste disposer I could not have ask for a simpler, more efficient operation than having Tri-State Water and Eric involved in meeting my needsBought the unit from *** *** and decided to let the pro's do the install Tri-State called the same day to set up an appointment and we arrange to do the install hours later Eric arrived on time, did his work in a very professional manner and cleaned up everything used and or disposed of during his workI will definitely use Tri-State and Eric again in the future Gregg ***

*** was very friendly and professionalInstallation was faster than I expectedHe explained everything to me about my system, and cleaned up after the install

*** was very professional, and answered all our questionsHe went above and beyond to make sure we had all the knowledge needed to properly run our new water systemHe was very pleasant and thoroughThanks again ***

I bought a water systemhe said we had days to return the systemwe do not notice any thing different with our water I wrote a letter to have it taken out of our house and called most of the number I could find online well with in our days it still has not been days and no one has contacted mewe signed our contract on 3/ so it is getting very close we just want this taking out I feel it does nothing to our water and it was over thats just crazy when you do not even notice any thing different with our water

Tri-State installed a toilet in September of 2015. On or about March 5, 2018, Tri-State received a call from the customer after pulling up their existing flooring and finding that the subfloor was wet. The subfloor was removed before Tri-State was given the chance to assess the
situation. In addition, the toilet installation came with a year warranty. In this case, the complaint was made far more than year after the installation. Because of these facts, Tri-State is unable to accept fault. In an effort to satisfy the customer's needs, Tri-State has agreed to give the customer $for their trouble

Initial Business Response /* (1000, 5, 2016/02/10) */
A service technician went to see the customers on Friday, January 29thThe service technician found a minor issue of a brine draw line that was pulling airHe resolved the issue and ran a full check of the systemWhen he left, the
unit was operating properly
Tri-State followed up with the customer on Tuesday, February 2ndThe customer was very satisfied with the service provided and said that everything was working properlyTri-State did send a check to the customers in the amount of their first months payment as compensation for buying bottled water during that time