In review of the complaint received by [redacted] , we have a sales order that was signed by [redacted] and [redacted] on April 3, In review of their account, we see that as of July 31, the account has been reported as Collections Account to the three major credit bureaus for non-paymentThe last payment that was made to the account was back on January 20, Since the account has been reported as a Collections Account, Hy Cite Enterprises will no longer be calling Mr [redacted] nor Ms [redacted] to try to collect on the accountShould you have any additional questions or concerns, please do not hesitate to contact us [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] , we have review that notes on the account and see that the Independent Distributor noted that they offered Mrs. [redacted] as an exception a 12 month same as cash offer on a balance of $1692. If this amount is paid off in 12 months, any and all... accrued finance charges will be billed to the Independent Distributor’s office. Any question on this offer will need to be addressed with the Independent Distributor’s office as they were the ones who extended this exception. Should you have any additional questions or concerns, please do not hesitate to contact us. [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] , we have a sales order and credit application that were signed by Ms [redacted] on July 14, We have attached them for your referenceOn the sales order, the notice of cancellation states that the order may be cancelled prior to midnight of the third business day after the order was signedMs [redacted] called us on July 20, to request the cancellation of the order by which she was no longer within the allotted timeframe for the order to be cancelledBy Ms [redacted] signed the attached credit application, she gave her authorization for us to run her creditSince the account is no longer eligible for cancellation, Ms [redacted] will remain responsible for the account and its respective balanceShould you have any additional questions or concerns, please do not hesitate to contact us [redacted] Assistant Manager Customer Care Department
In review of the complaint received by Melanie [redacted] , we show that Ms [redacted] is the co-signor on the account with [redacted] In review of their account, there are no notes that neither Ms [redacted] nor Mr [redacted] called to inquire about a remaining balanceThe balance that Ms [redacted] mentions was the balance that remained on the account after receiving a payment on December 28, On January 17, the account cycled and finance charges of $were accruedPayment of $was received on January 20, 2016, days after the account cycled and finance charges were accruedThe balance of $will be good until February 17, Ms [redacted] and Mr [redacted] are responsible that balance and if full payment is not received by that day, additional finance charges will be accrued to the accountShould you have any additional questions or concerns, please do not hesitate to contact us Arthur [redacted] Customer Care Department
In review of the complaint received by Mrand MrsWake, our Customer Service Department has been in contact with Mrand Mrs [redacted] to resolve this issueShould you have any additional questions or concerns, please do not hesitate to contact us Arthur [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] ***, we have a sale order and credit application signed by Mr [redacted] and Ms [redacted] on March 26, On the credit application it does state “do not run credit” for Mr***, so no credit check was ever doneHowever, do to the fact that Mr [redacted] did sign the credit application, he was added to the account as a co-signorSince Mr***’s credit was not needed to approve the order and his credit was never ran, we will be more than happy to remove him from the account, leaving Ms [redacted] the sole party responsible for the accountWith regards to the cookware and the warranty, should there be a reason that the cookware require warranty assistance, it would be the responsibility for the customer to pay to send it back to us for inspectionOnce received, the cookware will either be repaired or replaced under the year warrantyShould you have any additional questions or concerns, please do not hesitate to let us know [redacted] Assistant Manager Customer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I read the messageWhen I contacted Revdex.com was because I needed helpThis company is doing the same thing to many people around the communityThey are not assuming responsibility for their productsWhen I contacted them was to discuss about the defective jarNot the blade as Mr [redacted] response on his E mailNow I am reading that the money cannot be reimbursed due to the time frame If I waited all this time was because when I complained to them about the defective jar I was assigned a number to wait for the jar to be replacedI was not informed that the story was going to change later onI have evidence and also a few other people who are telling me that they also want to testify against the company for their defective productsWhat would be the next step on this situation so that I can show the evidence I have including the text messages which shows that my complaint was about the jar not the blade? I am not paying any extra amount of money for any replacement because I am not responsible for the defective jarI already paid for my shipping and handling when I purchased the defective jarNow any replacement is the company responsibility not minePlease let me know what is the next step on my case because I am not dealing with irresponsibleThank you for your time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] Well then, please inform me as to how I can directly contact the gentleman that fed us all of these lies
In review of the complaint received by [redacted] ***, for us to properly investigate to determine if the account belongs to Ms [redacted] or not, we will need to have the complete account number that is appearing on Ms***’s credit report as well as for Ms [redacted] to provide to us the requested documentationShould you have any additional questions or concerns, please do not hesitate to contact us Arthur Diaz Assistant Manager Customer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Well since you guys do have everything in recording you guys never have the first one when I called two days later after feb9th? Right when I called to cancel RIGHT AWAY! Plus since then I've spoke to plenty of people and you guys haven't even brought me my "gift" or sent it this is a scam and you guys are crooks that's how you guys get people I never gave any money and if that was the case I would gladly let you keep that money since it ain't mine aslong as I never do business with you people again very poor service and all the people that work there are very unprofessional all they did was hook me with a product knowing I had no moneyAnd to answer that I don't recall all that and that day guys came to my house I told them I didn't want it and I had talked to a lady and they said they just want me to call just to make sure it's me because and that my address was accurate I told them I didn't have a phone and the guys brought a phone with them all I recall them ask me was for my order number and if my number was correct but that was itThis is not the only time I heard something like this you lost my parents as valued customers for more then 10+ years and I even told the people I recomended not to buy anything from these salesmen there all crooks and I hope that salesman who basically did FRAUD! On me gets fired! Regards, [redacted]
In review of the complaint received by Necole [redacted] , we have a signed sales order dated January 21, On the sales order is the Notice of Cancellation that states that the customer may cancel the order prior to midnight of the third business day from signing the order, see below: Since Ms [redacted] is no longer within the allotted timeframe to cancel, the cancellation can no longer be accepted and Ms [redacted] will remain responsible for the account and any and all accrued balanceShould you have any additional questions or concerns, please do not hesitate to contact usArthur DiazAssistant ManagerCustomer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Clearly, City Dynamics only submitted part of the contract, just like they did when they sold us the vacuum, they only told us part of the picture It is misleading to state that the interest is 2% per month and not list what the actual payment is with interest The sales rep told us 2% and did not clearly show us the back of the contract He was there for over four hours with his assistant and we were getting weary and tired It is an annual percentage rate, not a monthly percentage rate that determines the payment and total cost of the vacuum cleaner, so just stating 2% as he did was misleading and false Also, the Sales Order was not signed and the financing plan on the "Sales Order #states that the payment each month will be "approximately" $ When we told him we could not afford that right now, they said they could defer it for days By stating that the contract finance payment was "approximate" and then the bill coming in the mail over a month later, the finance charges plus the full contract price of the vacuum cleaner were never disclosed This voids the contract because the actual purchase price was not listed in the contract By City Dynamics showing you part of the contract and not the entire contract, they are confirming their deceptive trade practices If they were honest and up front they would have submitted both contracts to you in their entirety There are signatures missing from the sales contract, and you will note that there is not sales rep number on the contract It is our position that the contract should be voided because the terms were not clear, it was missing the actual cost of the vacuum cleaner and signatures Regards, ***h [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I find it very convenient that this company shows no record of our request for payoff. All I was asking for as a LOYAL customer who has NEVER ONCE missed a payment nor been late on a payment was for the courtesy of that $35.40 finance charge to be wiped off of the account and for the account to be closed. I was asking that perhaps you would be able to remove the finance charge since I sent you a PAYOFF of over $1,700, and have paid your company well over $2,000 since opening this account in June of 2015. I just want this account closed permanently. Melanie [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company shipped my products weeks after I signed for the orderThe three day cancellation is uselessHow can one make a decision on refunding a product they haven't even gotten the chance to use? I feel this is a bait and switch to keep people on the hook financiallyI am still being harassed by these people, the product was so bad I had to throw it awayIf a product is faulty or doesn't do what it says it will do all further claims/liabilities should be droppedI am not the only person who has been scammed by these peopleThey should do the right thing and let this go because intimidation, harassment and scamming their customers is unethicalTheir reputation is already marred by their business practicesDo they need another bad review?Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Of course they didn't "receive" it because you are a bunch of LIARS so you are pulling the "we didn't receive it" even thought you didAttached is my SIGNED contract that I MAILED A COPY OF ON JULY 18TH, 2017!It does not state ANYWHERE that I had to PAY for tracking information that it was mailed to you peopleI sent it regular Postal mail on July 18th! Was picked up by my local post man at my homeIt states no where that I needed to provide tracking information for a regular piece of postal mailHow can I have a receipt for a regular postage mail that was picked up at my home from USPS? Exactly, ANOTHER example of your SCAMMING TACTICS
Regards,
*** ***
In review of the complaint received by *** *** ***, we have a sales order that was signed on September 8, by *** *** and *** ***On that sales order is our notice of cancellation that states that the order may be cancelled prior to midnight of the third business day after the
order was signedSince that date has passed, the account is no longer eligible for cancellationBy Mr*** and Ms*** signing the sales order, they agreed to these terms and conditionsSince the account is no longer eligible for cancellation, Mr*** and Ms*** will remain responsible for the account and the balance associated with the accountShould you have any additional questions or concerns, please do not hesitate to contact us *** ***
Assistant Manager Customer Care Department
In review of the complaint received by *** ***, we have an order that was being financed for *** workout equipmentThe account was written off to bad debt for non-payment back on August 7, for the amount of $After the account was reported as a collections account, we
received the following payments:$on 8/28/12 $on 1/8/13 $on 5/10/13 $on 12/13/13$on 9/11/12 $on 2/5/13 $on 6/28/13 $on 12/27/13$on 11/6/12 $on 4/22/13 $on 8/23/13The total amount of the payments received after the account was reported as a collections account was $Attached is the balance that is needed to pay in full the accountShould you have any additional questions or concerns, please do not hesitate to contact us.*** *** ***Customer Care Department
In review of the complaint received by Emily ***, we have reviewed her account and see that when Ms*** signed for the order back on January 31, 2015, the account was set up as a Bridal Plan, months at $and there after the payments would be $$Ms*** continued making $
payments after the months, making the account past due therefore incurring late feesAs of now, we have received all past due payments and the account is currentThe account is no longer eligible for a cancelation and Ms*** will remain responsible for the accountShould you have any additional questions or concerns, please do not hesitate to contact us *** *** *** *** Customer Care Department
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me However, I would like to get everything in writing from them that they will take my name off of the account, as well as have it removed from my credit reportAnd for the record, I am staring at the Sales Order right now, and it does not state the order as being in my nameAlso, I would like to note that on the credit application, the sales rep stated that if I wrote "Do Not Run Credit" in the SSN box that it would be, in no way, added to my credit report and that we were only adding my income to the application because Mrs*** lives with me and we share incomeThis is just of many examples of improper training and/or sales tactics by this company and that sales rep needs to be located and given remedial training for either purposefully or mistakenly representing a financial aspect of this purchase in an incorrect manner. Again, I expect their remediation plans in writing and mailed to me at the address provided with the orderIf I have not received it in the mail and had the purchase removed from my credit report within days from July 1st, I will file another complaint and consult with an attorney.
Regards,
*** ***
In review of the complaint received by [redacted] , we have a sales order that was signed by [redacted] and [redacted] on April 3, In review of their account, we see that as of July 31, the account has been reported as Collections Account to the three major credit bureaus for non-paymentThe last payment that was made to the account was back on January 20, Since the account has been reported as a Collections Account, Hy Cite Enterprises will no longer be calling Mr [redacted] nor Ms [redacted] to try to collect on the accountShould you have any additional questions or concerns, please do not hesitate to contact us [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] , we have review that notes on the account and see that the Independent Distributor noted that they offered Mrs. [redacted] as an exception a 12 month same as cash offer on a balance of $1692. If this amount is paid off in 12 months, any and all... accrued finance charges will be billed to the Independent Distributor’s office. Any question on this offer will need to be addressed with the Independent Distributor’s office as they were the ones who extended this exception. Should you have any additional questions or concerns, please do not hesitate to contact us. [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] , we have a sales order and credit application that were signed by Ms [redacted] on July 14, We have attached them for your referenceOn the sales order, the notice of cancellation states that the order may be cancelled prior to midnight of the third business day after the order was signedMs [redacted] called us on July 20, to request the cancellation of the order by which she was no longer within the allotted timeframe for the order to be cancelledBy Ms [redacted] signed the attached credit application, she gave her authorization for us to run her creditSince the account is no longer eligible for cancellation, Ms [redacted] will remain responsible for the account and its respective balanceShould you have any additional questions or concerns, please do not hesitate to contact us [redacted] Assistant Manager Customer Care Department
In review of the complaint received by Melanie [redacted] , we show that Ms [redacted] is the co-signor on the account with [redacted] In review of their account, there are no notes that neither Ms [redacted] nor Mr [redacted] called to inquire about a remaining balanceThe balance that Ms [redacted] mentions was the balance that remained on the account after receiving a payment on December 28, On January 17, the account cycled and finance charges of $were accruedPayment of $was received on January 20, 2016, days after the account cycled and finance charges were accruedThe balance of $will be good until February 17, Ms [redacted] and Mr [redacted] are responsible that balance and if full payment is not received by that day, additional finance charges will be accrued to the accountShould you have any additional questions or concerns, please do not hesitate to contact us Arthur [redacted] Customer Care Department
In review of the complaint received by Mrand MrsWake, our Customer Service Department has been in contact with Mrand Mrs [redacted] to resolve this issueShould you have any additional questions or concerns, please do not hesitate to contact us Arthur [redacted] Assistant Manager Customer Care Department
In review of the complaint received by [redacted] ***, we have a sale order and credit application signed by Mr [redacted] and Ms [redacted] on March 26, On the credit application it does state “do not run credit” for Mr***, so no credit check was ever doneHowever, do to the fact that Mr [redacted] did sign the credit application, he was added to the account as a co-signorSince Mr***’s credit was not needed to approve the order and his credit was never ran, we will be more than happy to remove him from the account, leaving Ms [redacted] the sole party responsible for the accountWith regards to the cookware and the warranty, should there be a reason that the cookware require warranty assistance, it would be the responsibility for the customer to pay to send it back to us for inspectionOnce received, the cookware will either be repaired or replaced under the year warrantyShould you have any additional questions or concerns, please do not hesitate to let us know [redacted] Assistant Manager Customer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I read the messageWhen I contacted Revdex.com was because I needed helpThis company is doing the same thing to many people around the communityThey are not assuming responsibility for their productsWhen I contacted them was to discuss about the defective jarNot the blade as Mr [redacted] response on his E mailNow I am reading that the money cannot be reimbursed due to the time frame If I waited all this time was because when I complained to them about the defective jar I was assigned a number to wait for the jar to be replacedI was not informed that the story was going to change later onI have evidence and also a few other people who are telling me that they also want to testify against the company for their defective productsWhat would be the next step on this situation so that I can show the evidence I have including the text messages which shows that my complaint was about the jar not the blade? I am not paying any extra amount of money for any replacement because I am not responsible for the defective jarI already paid for my shipping and handling when I purchased the defective jarNow any replacement is the company responsibility not minePlease let me know what is the next step on my case because I am not dealing with irresponsibleThank you for your time
Here is the contact information for the Independent Distributor: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] Well then, please inform me as to how I can directly contact the gentleman that fed us all of these lies
In review of the complaint received by [redacted] ***, for us to properly investigate to determine if the account belongs to Ms [redacted] or not, we will need to have the complete account number that is appearing on Ms***’s credit report as well as for Ms [redacted] to provide to us the requested documentationShould you have any additional questions or concerns, please do not hesitate to contact us Arthur Diaz Assistant Manager Customer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Well since you guys do have everything in recording you guys never have the first one when I called two days later after feb9th? Right when I called to cancel RIGHT AWAY! Plus since then I've spoke to plenty of people and you guys haven't even brought me my "gift" or sent it this is a scam and you guys are crooks that's how you guys get people I never gave any money and if that was the case I would gladly let you keep that money since it ain't mine aslong as I never do business with you people again very poor service and all the people that work there are very unprofessional all they did was hook me with a product knowing I had no moneyAnd to answer that I don't recall all that and that day guys came to my house I told them I didn't want it and I had talked to a lady and they said they just want me to call just to make sure it's me because and that my address was accurate I told them I didn't have a phone and the guys brought a phone with them all I recall them ask me was for my order number and if my number was correct but that was itThis is not the only time I heard something like this you lost my parents as valued customers for more then 10+ years and I even told the people I recomended not to buy anything from these salesmen there all crooks and I hope that salesman who basically did FRAUD! On me gets fired! Regards, [redacted]
In review of the complaint received by Necole [redacted] , we have a signed sales order dated January 21, On the sales order is the Notice of Cancellation that states that the customer may cancel the order prior to midnight of the third business day from signing the order, see below: Since Ms [redacted] is no longer within the allotted timeframe to cancel, the cancellation can no longer be accepted and Ms [redacted] will remain responsible for the account and any and all accrued balanceShould you have any additional questions or concerns, please do not hesitate to contact usArthur DiazAssistant ManagerCustomer Care Department
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Clearly, City Dynamics only submitted part of the contract, just like they did when they sold us the vacuum, they only told us part of the picture It is misleading to state that the interest is 2% per month and not list what the actual payment is with interest The sales rep told us 2% and did not clearly show us the back of the contract He was there for over four hours with his assistant and we were getting weary and tired It is an annual percentage rate, not a monthly percentage rate that determines the payment and total cost of the vacuum cleaner, so just stating 2% as he did was misleading and false Also, the Sales Order was not signed and the financing plan on the "Sales Order #states that the payment each month will be "approximately" $ When we told him we could not afford that right now, they said they could defer it for days By stating that the contract finance payment was "approximate" and then the bill coming in the mail over a month later, the finance charges plus the full contract price of the vacuum cleaner were never disclosed This voids the contract because the actual purchase price was not listed in the contract By City Dynamics showing you part of the contract and not the entire contract, they are confirming their deceptive trade practices If they were honest and up front they would have submitted both contracts to you in their entirety There are signatures missing from the sales contract, and you will note that there is not sales rep number on the contract It is our position that the contract should be voided because the terms were not clear, it was missing the actual cost of the vacuum cleaner and signatures Regards, ***h [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I find it very convenient that this company shows no record of our request for payoff. All I was asking for as a LOYAL customer who has NEVER ONCE missed a payment nor been late on a payment was for the courtesy of that $35.40 finance charge to be wiped off of the account and for the account to be closed. I was asking that perhaps you would be able to remove the finance charge since I sent you a PAYOFF of over $1,700, and have paid your company well over $2,000 since opening this account in June of 2015. I just want this account closed permanently. Melanie [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company shipped my products weeks after I signed for the orderThe three day cancellation is uselessHow can one make a decision on refunding a product they haven't even gotten the chance to use? I feel this is a bait and switch to keep people on the hook financiallyI am still being harassed by these people, the product was so bad I had to throw it awayIf a product is faulty or doesn't do what it says it will do all further claims/liabilities should be droppedI am not the only person who has been scammed by these peopleThey should do the right thing and let this go because intimidation, harassment and scamming their customers is unethicalTheir reputation is already marred by their business practicesDo they need another bad review?Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Of course they didn't "receive" it because you are a bunch of LIARS so you are pulling the "we didn't receive it" even thought you didAttached is my SIGNED contract that I MAILED A COPY OF ON JULY 18TH, 2017!It does not state ANYWHERE that I had to PAY for tracking information that it was mailed to you peopleI sent it regular Postal mail on July 18th! Was picked up by my local post man at my homeIt states no where that I needed to provide tracking information for a regular piece of postal mailHow can I have a receipt for a regular postage mail that was picked up at my home from USPS? Exactly, ANOTHER example of your SCAMMING TACTICS
Regards,
*** ***
In review of the complaint received by *** *** ***, we have a sales order that was signed on September 8, by *** *** and *** ***On that sales order is our notice of cancellation that states that the order may be cancelled prior to midnight of the third business day after the
order was signedSince that date has passed, the account is no longer eligible for cancellationBy Mr*** and Ms*** signing the sales order, they agreed to these terms and conditionsSince the account is no longer eligible for cancellation, Mr*** and Ms*** will remain responsible for the account and the balance associated with the accountShould you have any additional questions or concerns, please do not hesitate to contact us *** ***
Assistant Manager Customer Care Department
In review of the complaint received by *** ***, we have an order that was being financed for *** workout equipmentThe account was written off to bad debt for non-payment back on August 7, for the amount of $After the account was reported as a collections account, we
received the following payments:$on 8/28/12 $on 1/8/13 $on 5/10/13 $on 12/13/13$on 9/11/12 $on 2/5/13 $on 6/28/13 $on 12/27/13$on 11/6/12 $on 4/22/13 $on 8/23/13The total amount of the payments received after the account was reported as a collections account was $Attached is the balance that is needed to pay in full the accountShould you have any additional questions or concerns, please do not hesitate to contact us.*** *** ***Customer Care Department
In review of the complaint received by Emily ***, we have reviewed her account and see that when Ms*** signed for the order back on January 31, 2015, the account was set up as a Bridal Plan, months at $and there after the payments would be $$Ms*** continued making $
payments after the months, making the account past due therefore incurring late feesAs of now, we have received all past due payments and the account is currentThe account is no longer eligible for a cancelation and Ms*** will remain responsible for the accountShould you have any additional questions or concerns, please do not hesitate to contact us *** *** *** *** Customer Care Department
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me However, I would like to get everything in writing from them that they will take my name off of the account, as well as have it removed from my credit reportAnd for the record, I am staring at the Sales Order right now, and it does not state the order as being in my nameAlso, I would like to note that on the credit application, the sales rep stated that if I wrote "Do Not Run Credit" in the SSN box that it would be, in no way, added to my credit report and that we were only adding my income to the application because Mrs*** lives with me and we share incomeThis is just of many examples of improper training and/or sales tactics by this company and that sales rep needs to be located and given remedial training for either purposefully or mistakenly representing a financial aspect of this purchase in an incorrect manner. Again, I expect their remediation plans in writing and mailed to me at the address provided with the orderIf I have not received it in the mail and had the purchase removed from my credit report within days from July 1st, I will file another complaint and consult with an attorney.
Regards,
*** ***