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My doctor requested that I get some lab work doneI made an appointment with Quest Diagnostics in DE and when I arrived I asked to verify they were "in network" with *** *** *** and they said they are not in the state of DE However, Quest Diagnostics is "in network" in their PA offices She told me that if I had the work done there, it would cost me about $and if I had it done in PA, it would be about $ I live in PA, on the border of DE, so I decided to reschedule the appointment for their PA office
Before I did so, I contacted member services for *** *** *** *** to validate that the Quest Diagnostics location in Kennett Square PA was an "in network" provider They confirmed that it was
I showed up for my appointment at Quest, gave the representative there my lab orders and again requested whether the lab was "in network" She said they were
Now, I am being billed $for the labs Through my conversations with both Quest Diagnostics

Went in for lab work and gave them my insurance informationThey spent minutes going over the test I was taking and submitted to insurance and told me it was cover except co-payI asked if they were in my network and they stated yesI was all a liei was never in network

on 12/26/I saw quest in *** *** *** ** at( *** *** ** *** to have blood drawn I have a $co pay which I paid with my *** *** credit card prior to having blood drawn since that time, I have received numerous invoices from quest requesting my $co pay I have tried calling them and they do not answer, so I have written twice at their address and even included a copy of the transaction from my *** *** statement showing that I paid still, the message isn't getting sent that I already paid I'm tired of being harassed by quest please remedy

I paid my bill of $via my insurance and Quest seemingly took the payment and did not apply it correctly

Terrible experience! Never got my results from them- login never worked (even though I signed up)....urgently needed my results for a further test I needed to do but nobody gave a ***! Even after calling, e- mailing them....The only thing that worked when they sent me my bill for over usd- and there they were very professionalI don't understand why results have to go over this unprofessional Quest Diangnostics? Can we not talk to our doctors anymore to get results? Try to avoid the lab in any case if you can! Choose doctors who will not work with this set upI am serious- keep away from them- it will save you lots of money and nervesReading all the others complaints I really don't understand why they are still in business

I continue to receive "dunning" notices from Quest Diagnostics, even after I have sent two Certified (Return Receipt) letter disputing a bill for $ The services were performed on 5/27/for laboratory routine blood work, and I am 100% covered through *** and a Supplemental PPO through *** *** I continue to get dunning notices asking for my insurance, or claiming I am not insured This is fraudulent and insane Please handle The latest invoice # is *** and the invoice states "Patient was denied by *** as not covered" I have been covered by *** since 10/12/

Confusing and contradictory billing from Quest Diagnostics Unable to reconcile their billing to the payments made by my insurance company Small amount in dispute - $ Conversation with Rep on 6/was unsatisfactory Had same problem one year ago Concerned that this may be a pattern of billing that preys upon people who don't closely monitor their bills

Quest diagnostics on Congress AveThey have increased my bill, AGAIN! I have insurance and decided since they have always padded the bill with my insurance decided to pay cashWell again they have padded the billThinking I was paid in full leaving the facility a few weeks later received a billThey have some excuse of needing further testing on the quoted fees I paid cash forWell they seem to make any excuse to increase the bill because looking at the first test there was nothing to perform second test because everything was fineI have ran into this issue more than once and they are not only ripping off the cash patients but I can only imagine what they are doing to the insurance companiesI will no longer use any of these facilitiesThis is the last time they are going to quote one price and months later decide they will charge me more!

I paid $for all my past records Suddenly, Quest wants me to reverify my identity with absolutely no questions that apply to me They say my answers to the questions are wrong when they are right Nobody in customer service can fix it Nobody even gets I had access to this for months before this happened

I had blood drawn on 03/13/which was filed on my *** *** insurance When I received my claim information from *** ***s it showed that I only owed $ At the time had the blood drawn I was told that I had to pay $ I am now left trying to get to $refund back from Quest I began calling on 3/after I received a bill for the full amount of $ I was told there was some sort of posting error with *** ***s , but it had been corrected and I should see my refund in approximately two weeks I called again on 04/13/and was told I would just have to wait on refund Then again on 04/24/I was told it had been processed and I should received refund in 7-days Well you guessed it I still have not received Called again on 05/10/and told the refund had been approved on 04/and that the check was mailed out on My 3rd As of today I still have not received so I called again this morning & was told that my refund was on the spreadsheet, but accounts payable was working on refunds for May and it would be a few more days before they got to May 3, then to allow up to days to received my check This is totally ridiculous! They expect their money right then, but for it to take this long to refund the customer is totally crazy *** ***s needs to have more than one lab in the network!!

Just after the new year, my son visited the doctor due to an illness; the doctor sent a culture to the lab for testingAt the time, I'd just received the application for COBRA insurance, & was told by the company managing my application that once the application was reviewed & insurance began, my start date would back-date to January firstDue to the timing of the illness & subsequent office visit, Quest diagnostics sent the claim for the lab testing to my insurance company during the application period; therefore, when I received my bill, it stated that my insurance "did not cover the testing because the patient was not eligible on the date of service." Once my COBRA coverage began, I attempted to contact Quest in various formsWhen I called the number listed on the bill (the first attempt was on 3/6/18), & upon any further attempts over the course of the next months, whenever I attempted to speak to a representative from the billing department, I was met with an

Company billed my credit card $for blood work several weeks after filing with insuranceContacted company as they was not to bill that muchWhen I contacted them they billed the wrong insuranceThey said all refunds are by check and it will take to weeksComplained cause they took my money immediately but will not refund a mistake they madeTried to speak with a supervisor and none will answer or ever return my callStill have not received refund and has been weeks and no one will explain why

I have invoices for lab services back in July of last yearI keep calling and saying that I have paid these bills and the money has come out of my bank accountThey say someone will call me back and put the bill on holdNo one ever calls back but several months later I just get the same bill in the mailI have sent in bank statement/check numbers/dates as requested to show that the funds left my accountI have been through this cycle multiple times with the same result, no contact and another bill

I have doctor's visit on 10/06/I had lab work done on the day of visit in Quest DiagnosticsI have a valid current insurance since The doctor's office claimed this lab charges is in my current insurance, but Quest Diagnostics did not update my insurance information in their systemThey have my husband 's insurance information which has been expired since Quest Diagnostics keep sending me bill for this particular service to pay $I have sent my current insurance information two timesI called them personally to claim in current valid insurance, The staff who spoke to me was very rude and disrespectfulQuest Diagnostics sent to me letter today as a final notice stating that they will send this to collection agentThis is not the first time that Quest Diagnostics to harass me with invalid expired insurance informationThis is so stressful because they keep calling me during my work hours and disturbing me in my work.I humbly request Revdex.com to ask Quest Diagnos

I used Quest Diagnostics in *** **, for lab work
I was not told that their services were out of my health care network, consequently have received a bill for over $
I would NEVER have used Quest, knowing that my typical co pay is $20, as a matter of fact, as I was about to use the *** *** hospital lab, THEY informed me they were out of network, and to use another lab
I feel Quest knowingly did not explain their billing practices, and feel I was duped into using their services, and paying an exorbitant bill WHY WOULD I GO THERE, if I had to pay out of pocket? Please let others know of their duplicitous action, and also talk to Quest Diagnostics

I went to Quest and pre-paid I was told there would be no other billing no matter what the insurance company paid I continue to receive billings from Quest They will not stand by their word First I was told that I must have brought in two requests No, this was not the case The next was that they blamed it on my insurance carrier I told them that it was not supposed to have mattered, I pre-paid because of no more bills They continue to have one excuse after another

I had routine blood work as part of my physicalQuest sent me a bill for I sent the bill back with a note that all preventative screening and physicals are covered in full under the affordable care actMy physician doesn't charge a copay for the physical because of this lawQuest said it was due to a deductibleAgain they are breaking the law there are no deductibles or copays for preventative screeningThey are paid contracted rate with the insurance companies and are trying to get more money by ripping off the consumers

Quest Diagnostics performed an additional blood test that was not order by my doctorThe additional blood test cost is listed as $
Quest Diagnostics is unwilling to adjust the bill down by excluding charges for a test that was not order by my doctorThey have sent my outstanding bill amount to a collection agency,

Quest Diagnostics says that I owe them for $for Inv.*** Info that I given, lab services were provided in May I explained that I've never received an invoice for the lab services, but instead started receiving collection notificaitons from a Credit Collection Services regarding a debt that I owe Quest Diagnostics Incorp I've made numerous calls over the past months to get this error fix, but no successBasically what I have figured out , is the lab order was completed for someone that lives in Altanta, GA, which I have never lived in Altanta, GAThe debt has my name and DOB, but it had an Altanta, GA address which explains as to why I did not receive any invoice noticesI never had any lab work or had lab services completed in the month of May, and I know that this debt of $is not my billHowever, Quest customer service has never given me any call backs nor has fixed the error

I had a physical chein December from which a blood sample was sent to Quest Diagnostics for testing Quest billed me directly and the bulk of the invoice was paid by my insurance I called them on 3/31/and paid off what I was told was my balance of $ Since then I've received an invoice for an additional $even though I've received no additional service from them I try to call to inquire about this, but it's extremely difficult to get through their lines Even though they clearly state "hours/days" on their invoice, their lines are only open during business hours When I call during business hours there has always been an extremely long wait, and it's difficult for me to spend 20-minutes on hold while I'm at work
I feel it unethical for them to continue to bill me for additional money without providing additional service I've tried to get an explanation from them, but their limited ability to answer phone calls make it extremely difficult