UpRight Law, LLC Reviews (907)
UpRight Law, LLC Rating
Address: 79 W Monroe St Fl 5, Chicago, Illinois, United States, 60603-4901
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Upright lawyers made my process very smoothThey communicated with me in a timely fashion They work with me budget wise to pay my legal fees Highly recommended
The service that I received was very courteousI felt comfortable speaking with "Ken"It was thoroughly explained to me how the process of filing bankruptcy worksUpright Law immediately gave me what I needed to stop the harassing phone calls, and the harassing visits to my jobI can now get a good night's rest
Very easy to work with and great customer support!
UpRight Law is amazing, they are very knowledgeable, friendly and they get the job doneI couldn't have done it aloneI'm very proud to give them a thumbs up on the work they did for meThanks so much
Upright Law has been very good to me I would recommend them to all my friends and anyone who would ask about them
I have just signed on with UpRight Law, LLC and, so far, I am very happy with the service I am getting
I am the managing attorney at UpRight Law for enhanced service Immediately upon receiving this complaint, I attempted to make contact with this client to resolve this matter, but, as she noted in her complaint, the client has no working telephone number I then sent the following
email:Dear ***, I am in receipt of the complaint that you filed with the Revdex.com I would like to talk to you about that complaint and resolve your issue for you I have called you many times at (***) ***-***, but that number is not currently working Please call me back at your convenience using my direct number listed below. Thank you and have a great day!***Managing Associate for Enhanced ServicesUpRight Law(***)***-***This client never called UpRight Law to indicate that she was dissatisfied with the service in any way The last contact the client had with this firm was September 9, Since then, the client failed to make of her scheduled payments and has been completely unresponsive to our attempts at contact UpRight Law has reached out to the client by telephone, email and text message many, many times since then in an attempt to come up with a plan to help her though this difficult time We understand that many people in a bankruptcy will have difficulty making their payments, but we also expect that when this occurs, the client will at least call us back or respond to our emails to discuss resolving the deficiency If the client cannot resolve the deficiency, then we will happily perform an accounting for the services already provided and refund any unearned portion of the fees paid at that time.In this case, UpRight Law had no reason to believe that the client was unhappy with UpRight Law's performance The client states in her complaint that she is homeless with no access to a telephone or computer Due to these extreme circumstances, I am certainly willing to go above and beyond the contracted refund policy for this client, but I have no way of doing so unless the client makes contact with us
Dear Sir, It is our firm's hope that we may be able to speak to you about your situation. It seems that you have rejected resolution with the Revdex.com, but you have not even called me back yet to have a conversation about resolution with the firm. I sent you my personal contact information today. I hope you call me back so we can work this out together. Thank you for your time.-UpRight Law-Associate General Counsel
Upright law is an excellent law firmThey are quick with their responses, knowledgeable and try to make your bankruptcy process as easy as possible
The whole entire staff at Upright Law are Awesome, special thanks to Byron an Andrew for being patient with meAndrew thanks a million for being there with me today you guys ROCK
Thank You
Latasha ***
I really like this companyThey were quick to help me and they discussed my different optionsI have recommended them to other peopleI am very pleased with this lawfirmVery pleased
I am a managing attorney at UpRight Law. Another managing attorney at UpRight Law had the opportunity to speak with former client, James ***, in regards to his complaint and they arrived at a mutually agreeable refund amount. Mr*** was provided with the managing attorney's direct
contact information in case he had any other questions. We trust that this complaint has been resolved and we wish him well
We were very pleased with upright law They are very professional as well as friendly
Thank you Upright Law for being there when we needed you
The service took a load off of my mindThey along with my appointed lawyer help me thru the process Was a great experience
Initial Business Response /* (1000, 5, 2015/08/12) */
Contact Name and Title: *** M***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@uprightlaw.com
I am the Managing Attorney at UpRight Law for *** *** When I learned of this client's problem, I immediately
contacted her to resolve the issueThis was a simple case of miscommunicationOur processor of payments misunderstood the client's wishesWhen I learned that the miscommunication had occurred, I called her, returned the funds and apologized for any inconvenienceThe client understood that it was an honest mistake and is satisfied with the resolution
I am the Managing Attorney at UpRight Law for Enhanced Service. I have tried contacting this client a couple times by telephone and email to resolve this complaint, but unfortunately, I have not gotten a hold of her yet. She has my contact information on her voicemail and in her email,
and I look forward to speaking with her at her earliest convenience
We contacted Upright Law on inquiries about the bankruptcy processThe agencies was so nice and helpful we knew right away that they was the one for usAfter speaking to them they suggested options for us so we discussed and confirmed that bankruptcy was the way to go they walked us through the process with no problemI would like to thank Upright Law for all that they did for us
I am the Managing Attorney at UpRight Law for Enhanced Service Immediately upon receiving this complaint, I called this clientWhen a client hires UpRight Law, this firm begins the work of preparing a bankruptcy case The client agrees to pay the firm for the work it does
In this case, the amount that was paid was far less than the value of the work that went into the case UpRight Law understands that this client experienced a number of financial difficulties and was unable to complete her obligation Still, no law firm could exist if it were to spend time preparing cases and then give the money paid back to the clients after the work was done UpRight Law did not charge this client for the deficiency of her bill UpRight Law did not contact her and ask her to pay the remainder of her contract Upright Law waived the fees for the work that was completed and agreed to close the case with no future payments.After talking to this client about the work that went into this case, we came to an understanding about why no refund was offered and we were able to successfully resolve this client's issue
My experience with UpRight Law LLC has been an extremely positive oneI first contacted the firm in March of this year regarding my legal issues and we will be appearing before the court in early SeptemberThe legal fees have been reasonable and I expect the remaining representations will be positive as well
I am grateful to Upright Law and the team for their assistance, although my case is not completed as yet, I can ask any question, and receive an immediate answer