VitaminSea Seaweed, LLC.

We do apologize you are not completely satisfied with the software and are more than happy to assist you.  Kindly email the senior support supervisor directly at;   [redacted] for assistance.

Good Afternoon Customer, Our records indicate you were refunded in the full amount of $69.99 on Tuesday March [redacted], 2017. Please contact your bank as we have done everything we can on our side as far as the refund being issued.  Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

[My money has not been sent to my checking account!!]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Customer,I do apologize for the issue you are experiencing with the refund process.  Kindly reach out to the senior support refunds manager directly at;   [redacted] for immediate assistance with your request.

Hello Customer, Our records indicate you were refunded on 10/**/16 in the amount of 99.98. The charge for 69.99 is a tea website which we are not affiliated with at all. We are not even located in Boca Raton FL. We are located in NY. Please see the link below which will show you the pronto tea...

that was purchased. [redacted]

We do apologize for the issues you have experienced.  Please contact the support supervisor for immediate assistance at;  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I followed up with Fran and provided the information she needed. Her response to part of the problem is the phone needs to be rooted, which all advertisements said was not necessary. As to the other issues, she was going to escalate it to her IT department and get back to me within one business day. that was on March [redacted] and I still have not received a response. The app still does not work correctly.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear customer, I see that your account has been refunded in the full amount already. Kindly reach out to our senior support specialist for further support at : [redacted]

Hello,We are very sorry for any inconvenience.This company does not promote or claim that the app is totally undetectable on the target phone on any of our websites.[redacted]Please submit the following information so our developers may address the issue of "force close".Make and...

model of phone to which software is installedOS of the phone

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

In response to the refund policy provide by Highster Mobile and as a rebuttal to my complaint:The link provided is not navigable by the home page of your website. This is clearly deceptive on the part of Hyster Mobile.  Attached is the link is what I was presented when purchasing the product. [redacted] It clearly says - " [redacted]
[redacted]
[redacted]
[redacted] 
I contacted customer service within the 30 day because I was unsatisfied with the product. As a result of that discussion I was told that my refund would be processed and shortly thereafter I received confirmation to that fact indicating to allow 3-5 day to appear in my account. Attached is a copy of the e-mail confirmation from Hyster Mobile - Ada T[redacted]  (file name: Xfinity Connect.PDF).  Hyster should honor the terms of the sale based on the guarantee terms provided at the point of sale as well as the e-mail confirmation that refund would appear in my account in 3-5 business days.   
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize for the issue you have experienced, however, your refund has been issued in full.  Kindly allow 2 - 3 business days to see the actual refund.

Hello [redacted] I'm sorry for this error! I have refunded your account in the full amount. If you need any further assistance you may reach out to us at anytime!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 I received the response from ILF Mobile Apps.  Their response is a blatant lie.  I forwarded my email to [redacted] at the Revdex.com the email chain where you can clearly see the link still has not been clicked or activated, as well as the response from ILF.  Please let me know any next steps you would like me to make.  I also attached the email chain to this message.  Thank you. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting us and we do apologize you are not completely satisfied with the software.  Kindly email the refunds supervisor at;  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I attempted to receive refund before I used the software. Then after the denial used the software to have it only work for a day or 2. So it seems I have every right to be unsatisfied. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I'm sorry to hear that you refuse toaddress my complaint and generally have just copy pasted your first response.Not a word concerning my accusation! Your claim that I installed yoursoftware and used it, insinuates that it worked and it didn’t. Do you have a refund policy in place,which makes it possible to get one, or not? I stick with my claim that its a scam.You start by saying that you can get arefund when you are not satisfied. I AM NOT. you have knowledge that fact twice yourself. I repeat, you have shut yourrefund policy pretty tight, which is misleading to your customers and willnever hold up.I say this again, I will fight this tooth and nail, through the American justice system or through the [redacted] If I have too. “We remind you that orders for [redacted] are processed by Avangate BV as the authorized vendor of ILF Mobile Apps Corp. products.”  I will have to assume that you are unwilling to address my accusation nor give me a refund when you fall into repetition of your previous two responses. In that case, I will have to escalate this to the courts. To be very clear, I'm not interested in working with your help desk or anything in that direction, cause that has been tried and failed. I appreciate a full refund for a product that didn't work. Thank you and Regards 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,  based on information contained in your on-line account and the images you posted here, the software is functioning properly.  We now consider this matter closed.

Dear Customer,I do apologize you are not completely satisfied with our software.  However, per the refund policy and terms & conditions,  since the software has been activated, you are not eligible for a refund.  I am providing your activation link that clearly states by...

clicking on the link that you are accepting the terms and conditions along with the refund policy by activating your link.  I am also providing you with the URL of the product website where you purchased the software from also clearly showing, in the same size type, the requirements in step #1, needing the apple ID and password of the target device.  Here is the product URL; [redacted]
*At this point you are not eligible for a refund, however, we are more than happy to assist you with the software.  Please keep in mind that your license key will remain active until you are ready to monitor the device you wish.  For additional assistance, kindly email the support supervisor directly at;  [redacted] Regards,ILF MOBILE APPS CORP.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]it doesn't work. I'm not sure how thats the  not being conveyed here.
 The product is defective. I called customer service and got no help. I've written emails with same nothing as answer. I have tried to fix it and have help and I just think a refund is in order.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize you are not completely satisfied with the software.  However, you installed and used the software and data is currently in your control panel.  We are more than happy to assist you.  We will have a senior support supervisor reach out to you for assistance.