VitaminSea Seaweed, LLC.

Hello,We are very sorry for the error and inconvenience. Your account has been reactivated.

We do apologize for the issues you have experienced.  We have issued you a full refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I expect a refund to restore my faith in this company 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for reaching out to us.  As you have been working with the Senior Support Supervisor we advise that you contact her directly at; [redacted] for your continued support.  At this point, no refund is due as the software was downloaded, installed and used for quite some time now.We assure our continued support and assistance will prove satisfying results.

dear customer, you were denied because software was used and activated. Our refund policy states if the software is either activated and used in anyway you are not eligible for a refund.

We do apologize your not completely satisfied.  You contacted our support desk advising that you purchased 2 programs by accident and would like a refund for one.  One has been refunded per your request.  For assistance with the other, please contact the support supervisor...

directly at:   [redacted] for immediate assistance.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

On August [redacted] at 11:31 ADT, Ada Thompson sent me an email which stated that my request had been submitted to the refund department and depending on my bank I should receive a refund in 3-5 day. I installed the software but never used it because it did not work as suggested. I was in contact with the company as soon as I identified that it wasn't working properly and patiently walked through the process with customer support. After no success I began to feel like this product was nothing more then a scam. There product does not work and it's not because of any error on my own. Downloading software and using it is two very different things. Part of the process is to download the the software so without doing so I would not know if it worked or not. I also remember reading that you would be refunded if you were not completely satisfied which I made very clear that I was not.

Dear Customer,I do apologize for the issue you are experiencing.  Kindly reach out to our senior support supervisor for immediate assistance at:   [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[My monies haven't been refunded
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,The requirement of having access to the phone you want to monitor is stated on the following pages, in addition to being stated at the bottom of every page on the product...

website:[redacted]The customers license key is being kept active should they gain possession of the device in the future.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], I will contact the...

general manager ASAP in hopes of resolving this issue. I cannot say that it is satisfactory as of yet because I have spoken to the Senior Specialist many times and still have not received a refund.  
[redacted]

Hello,Please see our previous message.

We do apologize that you are not completely satisfied with the software. We have issued you a full refund.  We are also providing the link for the product website that indicates in step #1 that you need to know the apple ID and password, but you do not need access to the device....

 [redacted]

Hello, We will await your submission of an iCloud backup from the device in question. Thank you.

Hello [redacted]. We are not located in Boca Ranton, FL. We have no known associates by the name Bruce J[redacted]. So once again you have the wrong company. We are ILF Mobile Apps Corporation ONLY.

Dear Customer, Unfortunately, we are unable to issue you a reimbursement at this time because you have already activated & used the software that was purchased, Youve also have had a license key reset on 11/**/16. which voids our return policy. For a more in-depth explanation regarding...

our refund policy, please visit the link below:[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved because: 
Three persons from ILF Mobile Apps have emailed me and began the message with the same line"[redacted]".At first they wanted me to trouble shoot and not they are say that I do not have the latest version of the software. The software was only recently purchased and only worked for 4 or 5 days,  if it has been changed or updated then I should not have been sold the software that was not
 fully functional. I have requested a refund three times and I keep getting the same line. I do not have time to trouble shoot or uninstall, wait 48 hours then reinstall the latest software because the product did not perform after my first purchase. I am   NOT satisfied because it did not work as it should or as advertised. I want ILF Mobile Apps to REFUND my $69.99. I feel SCAMMED!!!!! All my email communications are available if needed for review  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize your not satisfied.  In order for us to assist you any further, we cannot through this platform.  We will have a supervisor contact you directly.