VitaminSea Seaweed, LLC.

We do apologize you were not completely satisfied with the software.  We have issued you a full refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Customer,I do apologize you are not completely satisfied with our software.  We are more than happy to assist you with the software.  Kindly emil the support supervisor for immediate assistance at;   [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

That's not true I not even find your webpage. Email me. The results that I suppose to get. You made up a conversation . Check my conversation with customer service Flora. She couldn't help me. She was asking also for technician support 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have called the business numerous times, and emailed them, with the same response, that they will check it out and get me a refund issued, still haven't received one
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

[redacted]   Thank you Revdex.com for all you help they give me my  refund thank you again so much

Dear customer, unfortunately, there is no way for our reps to go into your computer. if your key was activated or if any data is uploaded to your control panel no refund is due. Our refund policy clearly states that.please feel free to review our refunds policy below: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I asked for a refund. I have tried to work with their support and do my own troubleshooting. In their disclaimer they write: "Device requirements: Physical access to the target phone for approximately 2-3 minutes is required." I already spent hours with the target phone. They are NOT selling ebooks so they can halt service at anytime. I want to proof that ILF Mobile Apps doesn't stand behind their product, hence their refund policy.   They totally ignore my accusation that [redacted] REFUND POLICY is a SCAM. Their is not 1 instance in which a customer has the possibility to get a refund. I checked all scenarios I could think of but they nailed that pretty shut, THERE IS NOT! I would be interested in them naming 1.How is that doing fair trade?
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Good evening Customer,  You have activated, installed and used the program which voids our refund policy. You are not eligible for a refund because of this. This is clearly stated in on our product website that if you activate, or use the product for its intended purpose you will not...

receive a refund.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
As I stated in my complaint. I DO NOT need help from your tech support with installation. All I need is one simple piece of information which is the current address of the repo containing the software. I have "Reached Out" to your support department many times in the past and everytime they have been useless and the only solutions they have are the same old standard vanilla answers that have either already been tried or have no relavence to the issue. Also as I stated I have been in computer repair for 30 years and was an electronics tech before that. I know how to install an app on a phone, but without being able to access the resource containing the app said app cannot be installed. And instead of complying with my very simple request I am again given the run around and said information is withheld from me. If I was to except this response then the case would be closed and would still get no help from your tech support leaving me with nothing except a $69 hole in my wallet.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize your not completely satisfied.  Kindly contact the Senior Support Supervisor for immediate assistance at;   [redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]I tried everything they asked to make the software work to no avail. The program worked sporadically for 16 days during which time I performed every update or reinstall that the company suggested and still the program did not work. I do not believe 16 days of sporadic service is worth $69.95. What kind of company does not stand behind its product? The only help offered by the company was to uninstall and reinstall or update the software. I do not want to discuss anything else with ILF Mobile other than my refund. This company had many bad reviews most of which are the same problems I have had and they never received a solution to the ongoing problems  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The email they provided for me to contact their senior support supervisor ([redacted]) does not exist! My email was returned to me.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize you are not completely satisfied.  We have escalated your issue to the Support Supervisor who will contact you immediately to address your concerns.

Revdex.com:At this time, my complaint, ID [redacted] regarding ILF Mobile Apps Corp. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

We do apologize you are not completely satisfied with the software.  Kindly email the support supervisor for immediate assistance at;  [redacted]

We do apologize for the issues you are experiencing.   Please reach out to the General Manager for immediate assistance at;  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I tried to login several times and got this error:type Status reportmessagedescription The server encountered an internal error that prevented it from fulfilling this request.Apache Tomcat/7.0.67I did finally get in and saw a few received text messages but not nearly all of them and there were no sent text messages. There were also no photo's or video and I checked the phone itself and it has several photo's and a video's on it. It also doesn't show any social media like [redacted], etc.This software is obviously not working like it should: It took 24 days to get a few text messages to show. This is not even close to what is promised by your website. It's supposed to have browser history, social networking logs, and many more).Because of this I would like to have a full refund.Thanks,[redacted] 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,Attached is the text from your license email which was delivered to you immediately following successful checkout. If you read it, you will see that the requirement of installing the software to the monitored device clearly stated.Despite this, I have issued you a full...

refund.