Walmart.com

Initial Business Response /* (1000, 10, 2014/10/31) */
Walmart.com received a Revdex.com complaint from Mrs. [redacted] regarding an online order. We thank you for the opportunity to address Mr. [redacted]' concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Mrs. [redacted]' complaint, we reviewed her Walmart.com account and order history. Our records indicate we have refunded all the items she was not able to pick up at the store due to unavailability of stock and offered a $25.00 eGift card for the inconvenience. As such, Walmart.com considers this matter closed.
Again, we thank Mrs. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2015/09/17) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding issues she experienced with a laptop she recently ordered. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to...

provide us with her feedback and comments.
After Walmart.com received Ms. [redacted]'s complaint, we reviewed her account and order history. Our records indicate that Ms. [redacted] placed an order for an HP laptop for same day pickup at her local Walmart store on September 3, 2015. When an order is ready, we'll send an email informing the [redacted] they can pick up their items. In Ms. [redacted]'s case, the item was out of stock at her store and could not be fulfilled. When the store found that they did not have the laptop she had ordered, they found a better one to offer her as a substitute. The laptop that was going to be offered as a substitute was priced higher than the one she selected, had the same or better features and was going to be offered to her at the original laptop's lower price. Unfortunately, the substitute laptop was mislabeled and the wrong item was selected for her. The store manager has personally reached out to Ms. [redacted] to apologize for the inconvenience and to offer the appropriate substitute. Ms. [redacted] advised him that she had already purchased the item elsewhere. For the inconvenience a Gift Card in the amount of $40 was provided to Ms. [redacted] and a full refund in the amount of $209.55 has been issued for the original order. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] A. [redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 13, 2015/09/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 11, 2014/10/08) */
RE: [redacted] Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted] We thank you for the opportunity to address Mr. [redacted] concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted] complaint, we reviewed his Walmart.com account and order history. We have confirmed the image listed for the 32 inch Sony TV model 32R300B he ordered was for the 40 inch model. The manufacturer has provided us the correct image for the 32 inch model that will be updated online shortly. We understand that Mr. [redacted] was inconvenienced after he received the 32 inch model. That is why we have arranged to sell him the 40 inch model at the price he paid for the 32 inch model he originally ordered. On October 7, 2014, and October 8, 2014, we attempted to reach Mr. [redacted] at (XXX) XXX-XXXX, but he was not available. We left Mr. [redacted] a detailed message along with sending him an email to call us so we can complete our arrangement. Unfortunately, we have not heard back from him. However, we will continue to work with Mr. [redacted] on a resolution when he contacts us back. In light of this, Walmart.com considers this case closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Complaint: [redacted]I am not totally rejecting this response because the matter was resolved. However, if you read over the notes from [redacted]. it took nearly a month to get someone from Walmart to contact me. A month? Really? She offered me a gift certificate which I told her I would never use. Nonetheless, it came via email and I find I can't even give it away to anyone.Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2014/08/29) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her orders that were cancelling. We thank you for the opportunity to address Ms. [redacted] concerns and appreciate the time she has taken to provide us with her feedback...

and comments.
After we received Ms. [redacted] complaint, we reviewed her Walmart.com account and order history. Please know, Walmart.com takes great care to ensure the safety and security of our customers' financial information stored on our site and to properly verify all purchases made on our site. Unfortunately, unauthorized or fraudulent charges occur. We have reviewed Ms. [redacted] account and order history. Our records indicate that the orders did not pass our finance screenings and caused his orders to cancel. We have escalated this to our billing team and they have put her account in a positive state, so she is able to process orders. As such, Walmart considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 5, 2016/01/06) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After...

we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. On December 9, 2015, Mr. [redacted] placed an order two Fruit of the Loom Men's Fleece Full Zip Hoodies. It did not pass [redacted] finance screening and the order was cancelled. The order was refunded back to the original forms of payment. Mr. [redacted] used a gift card and his credit card to pay for the order. He disposed of the gift cards, therefore could not receive his refund. We contacted Mr. [redacted] and we have processed a new gift card in the amount of the refund of $18.25 to be mailed to him. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] L.
Walmart.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would also like to say that the person who handled my Claim, [redacted]. Is an amazing asset to the company, and through her kindness, patience and due diligence. Has brought one customer back to walmart. Thank you Walmart, and especially, thank you [redacted]. It was a long month of hard work to bring this to a settle.Sincerely, [redacted]

Initial Business Response /* (1000, 12, 2014/12/19) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his order for a Fisher-Price Power Wheels. We thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with his feedback...

and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted]' original order was canceled and he replaced his order with free shipping. His order was delivered on December 8th. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 20, 2015/01/22) */
The resolution to the product I ordered was done, but they did not address the reason I had to file a complaint in the first place. The fact that is takes up to 48 hours to process a cancelation is ridiculous. Also the [redacted] representative not being able to cancel an order does as well.
Final Business Response /* (4000, 23, 2015/01/23) */
Walmart.com received Ms. [redacted]'s additional rebuttal arising from her original Revdex.com complaint. We apologize to Ms. [redacted]'s that it takes 48 to process a cancelation. This is something Walmart is working on. We have escalated your concerns regarding the [redacted] service associate not able to cancel the order. We sincerely apologize for the inconvenience this has caused you. In light of these events, Walmart.com considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
Sharon
Walmart.com

Initial Business Response /* (1000, 15, 2015/11/03) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her recent Walmart.com order. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. On October 17, 2015, Ms. [redacted] placed an order for pickup at her local Walmart store. She wanted to pick up her order the same day but the item was shipped to her store with a delivery date of November 2, 2015. We contacted Ms. [redacted] and apologized for the experience she received in placing this order and receiving accurate information. Ms. [redacted] was advised that the item was shipped on October 20, 2015 and is due to arrive at her local Walmart on November 2, 2015. We have provided her with a 20% adjustment for the inconvenience. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com
Initial Consumer Rebuttal /* (3000, 17, 2015/11/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not want to pick up my order the same day. When I placed the order online it showed a pick up date for 2 days after the order was placed. I was never contacted by anyone from Walmart, I had to call them to figure out what was going on in which I was treated horrible and spoke down on. As well as the ignorance and disrespectful people I spoke with none of my questions were answered. Their response was full of lies and had nothing to do with my complaint.
Final Business Response /* (4000, 19, 2015/11/23) */
Walmart.com received [redacted]'s additional rebuttal arising from her original Revdex.com complaint. We apologize for the conflicting information provided to Ms. [redacted], as well as the poor experience she experienced while speaking with [redacted] service. We have made sure that all of the coaching opportunities were addressed. We have tried to reach Ms. [redacted] several times to discuss this situation at (XXX)XXX-XXXX and via email, but have been unsuccessful. For her inconvenience we have sent her a $15.00 eGift card that can be used online or in the store. Walmart.com considers this matter closed.
Sincerely,
[redacted].
Walmart.com
Final Consumer Response /* (2000, 21, 2015/11/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2015/06/29) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her order. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we...

received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. Our records indicate Ms. [redacted] was issued a refund of $84.45 on June 27th. We apologize for the inconvenience this caused her. If she has any further concerns, she may contact us at the number below. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/06/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Money was FINALLY refunded

Initial Business Response /* (1000, 5, 2014/06/23) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding an issue he was having with a refund. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with...

his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] was issued a full refund in the amount of $1,540.43 on June 18th. We apologize for the inconvenience this has caused him. In light of these events, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2015/02/11) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his refund and return request for the INSTEN Orange Magnetic Flip PU Leather Wallet Case Cover For Apple iPhone 6 4.7" Inches of Marketplace order#XXXXXXXXXXXXX. We thank...

you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. We have spoken with Mr. [redacted] and he advised that he has emailed eForCity with no response back. For [redacted] satisfaction, I have reached out to eForCity on Mr. [redacted]'s behalf. eForCity refunded Mr. [redacted] $12.77 on February 6, 2015. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
[redacted] J.
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/02/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/02/04) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]' concerns and appreciate the time he has taken to provide us with his feedback and comments.
After we...

received Mr. [redacted]' complaint, we reviewed his Walmart.com account and order history. On January 15, 2016, Mr. [redacted] placed an order and called back later to have it canceled. The request to cancel the order was placed, however, some of the items were too far into processing to be canceled. These items were shipped and Mr. [redacted] was billed for them. We apologize for any inconvenience that this has caused. A full refund has been issued. We have tried to reach Mr. [redacted] several times to discuss this situation at (XXX) XXX-XXXX and via email, but have been unsuccessful. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] B.
Walmart.com

Initial Business Response /* (1000, 7, 2015/05/12) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her order. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we...

received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. We apologized to Ms. [redacted] for the incorrect items she received. Ms. [redacted] received a full refund for the items she did not receive and (2) $50.00 eGift Cards for the trouble this caused her. We issued call tags for the incorrect items to be picked up. We advised Ms. [redacted] to contact Federal Express with a convenient time for her to have the items picked up. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 9, 2015/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
When they arranged the initial pick up they did NOT arrange it with me, therefore FedEx came and we didn't have anything to authorize the Pick up so he had to leave without taking the items. I made [redacted] aware of that, once she gave me the link for the pick up documents I gave the OK to set up another pick up and I will have the paperwork for the driver. After a few days of only getting the auto generated survey response from Walmart, I emailed [redacted] to ask her when will they come by and pick up the items. I went IGNORED AGAIN as shown on the thread I sent to the Revdex.com, I made walmart aware I have a toddler and the bulky items are taking up too much space, My son ran into the packages twice and the last time he bust his lip which I have pictures of. I placed them things outside with the pick up labels attached. as I told Walmart I would do in my email and assumed they were picked up. I am shocked at the way this issue was handled by Walmart after the initial call I made 5 minutes after receiving the incorrect items till now. $100.00 worth of hush money to store their items is an insult especially after my child was hurt by them. I've tried to resolve this issue with them, but sharon ignored me as shown on my email thread. which I still have, this was a easy fix that turned into an escalated issue because of poor [redacted] service. For such a huge corporation I expect much better, please let me know if you need any further information from me. Because I am ready for this back and forth to be over, I am done with walmart.
Final Business Response /* (4000, 11, 2015/05/22) */
Walmart.com received Ms. [redacted]'s additional rebuttal arising from her original Revdex.com complaint. We sent Ms. [redacted] the labels and advised her to call Federal Express with a convenient time for her for the items to be picked up. In light of these events, Walmart.com considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 15, 2014/07/09) */
RE: [redacted] Vazquez/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted] Vazquez. We thank you for the opportunity to address Mr. [redacted] concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
On July 1, 2014, and July 9, 2014, we spoke with Mr. [redacted] and advised we would honor the price he originally paid for the Cleveland Putter from his recent order if he placed a new order with us. He accepted our offer and advised he would call us after a new order is placed. We will be issuing a price match upon receiving his call and confirming his new order. In light of this, Walmart.com considers this matter closed. However, Mr. [redacted] is always welcome to contact us if he has any follow up questions or concerns.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 11, 2015/09/17) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding her cancelled tire order. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. We have determined that Ms. [redacted]'s order was cancelled due to a system issue. Ms. [redacted] advised us that she needs the tires as soon as possible and the price for each tire had increased $33.00 and did not want the inconvenience of the order cancelling as before. Due to the inconveniences and delays we issued Ms. [redacted] a $132.00 eGift card in order to absorb the price increase. We placed a new order for Ms. [redacted] on September 10, 2015 using the $132.00 eGift card in order to cover the difference in price for [redacted] satisfaction. Ms. [redacted] has picked up her order on September 14, 2015. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] J.
Walmart.com

Initial Business Response /* (1000, 5, 2015/12/15) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding a baseboard heater purchase. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After Walmart.com received Mr. [redacted]'s complaint, we reviewed his account and order history. Mr. [redacted]'s order was from UnbeatableSales.com, one of Walmart.com's Marketplace Retailers. When products are ordered from a Marketplace Retailer, all returns and refunds for products are handled through the specific retailer. Please note, we do provide contact information for each Marketplace Retailer on walmart.com, and the [redacted] is notified at the time of order that they are purchasing the item from the Marketplace Retailer. Additionally, the product description includes the specific Retailer's Shipping and Return Policy.
We notified the UnbeatableSales.com support team about Mr. [redacted]'s concerns and a refund has been issued for the items. To offset the shipping fees and taxes, a $25 eGift card was sent to Mr. [redacted]. As such, Walmart.com considers this matter closed.
Again, we thank Ms. Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2015/12/22) */
EMAIL FROM CONSUMER:
walmart . com did finally resolve the matter ,after having to make concessions
to cover for unbeatable sales . com.after promising a full refund,unbeatable sales
kept shipping costs ,and sales tax.walmart.com gave us a gift certificate to cover the loss.
and no I didn`t owe shipping as it was the wrong order
thank you for your help
[redacted]

Initial Business Response /* (1000, 5, 2015/10/06) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding her recent order. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After Walmart.com received Ms. [redacted]'s complaint, we reviewed her account and order history. Unfortunately, Ms. [redacted]'s first order was lost in transit. We are very sorry for the inconvenience and have informed Ms. [redacted] via voicemail that a replacement order was issued. The replacement order was delivered and was picked up on September 30, 2015. We have attempted to contact Ms. [redacted] to confirm that she has received the order but have not received a response. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com

Initial Business Response /* (1000, 5, 2015/08/28) */
RE: [redacted] Case #XXXXXXXX
Walmart.com received Mr. [redacted]'s complaint regarding his marketplace order from Unbeatablesale.com. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he...

has taken to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. We have arranged for the marketplace retailer Unbeatablesale.com to contact Mr. [redacted] to discuss the status of his order. We soon confirmed that Unbeatablesale.com contacted Ms. [redacted] and provided the status of her order. In addition, we communicated Ms. [redacted]'s concerns regarding the unsatisfactory level of service he received with the appropriate departments to make sure that corrective action will be made. As a courtesy for the inconvenience, we have issued Mr. [redacted] a courtesy egift card to help him with his next online or in-store purchase. On August 27, 2015, we attempted to call Mr. [redacted] at (XXX) XXX-XXXX, but he was not available. We sent Mr. [redacted] an email explaining these details and advised him to contact us if he still needed assistance. We have not heard back from him. In light of this, Walmart.com considers this matter closed. However, Mr. [redacted] is more than welcome to contact us if he still needs assistance.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2014/12/23) */
[redacted] received a Revdex.com complaint from [redacted] regarding the defective Metropolitan 5-Piece Dining Set, Multiple Colors; Finish: Espresso of order#[redacted]. We thank you for the opportunity to address [redacted]'s...

concerns and appreciate the time he has taken to provide us with his feedback and comments.
After we received [redacted]'s complaint, we reviewed his [redacted] account and order history. We have refunded [redacted] $180.83 back to his original payment method. As such, [redacted] considers this matter closed.
Again, we thank [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]
Initial Consumer Rebuttal /* (2000, 12, 2014/12/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Though it took a long time to follow up , I am happy that walmart had refunded the money. I would continue shopping with them. Thanks Revdex.com for the excellent work that you are doing. Keep it up!!!