Walmart.com

Initial Business Response /* (1000, 5, 2015/07/09) */
Walmart.com received a Revdex.com complaint from Ms*** *** regarding her defective Refurbished Garmin GPS and refund requestWe thank you for the opportunity to address Ms*** concerns and appreciate the time she has taken to
provide us with her feedback and comments
After we received Ms*** complaint, we reviewed her Walmart.com account and order historyWe have made several attempts to reach Ms*** via email and phone and we have not heard backOn July 7, we refunded Ms*** $back to her original method of paymentHer refund should post *** *** can either keep the item or donate it, as we are not expecting the Refurbished Garmin GPS backAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Consumer Rebuttal /* (2000, 8, 2015/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2015/09/25) */
Walmart.com received a Revdex.com complaint from Ms*** regarding the order that she did not receiveWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her
feedback and comments
After Walmart.com received Ms***'s complaint, we reviewed her account and order historyThis order was purchased on our site through one of our Marketplace retailers, PCRushMs*** put a Walmart Store address as the shipping address for her orderUnfortunately, shipping to a Walmart store (Site to Store) is not a valid shipping option for Marketplace ordersOnce it was delivered, the store was not able to check in the order and the item was returned to a Walmart return centerFor her inconvenience, I have issued a full refund in the amount of $As such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** T
Walmart.com
Initial Consumer Rebuttal /* (3000, 12, 2015/09/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Base on Walmart answer, Walmart should correct the way the system was design in order to avoid this kind of problemsWhen it comes to "Site to Store", all the steps are previously done by the system, which means it will be ship to WALMART STORE with the correct shipping number and to a Walmart address, I did not change the system, all the steps where done rightMy main point here is the lack of responsibility and respect for the ***More than a month and nothing about accepting their own mistakepcRush game me all the information about who received the package and the way the package was return to the wrong place without following the right procedure
Thanks to the Revdex.com and my Discover card I got my refund
Final Business Response /* (4000, 14, 2015/10/20) */
Walmart.com received Ms***'s additional rebuttal arising from her original Revdex.com complaintWe have reviewed Ms***'s accountHer order was placed through one of our Marketplace retailers, pcRUSHOur Site to Store shipping option is not available for items that are fulfilled through Marketplace retailersThe Walmart store address would have had to have been entered manually as the shipping addressAs a result, when the item was delivered to the store, our associates were unable to properly check in the order as it was not sent through the proper channelWe have issued a refund in the amount of $as Ms*** did not receive her merchandiseOur records show that pcRUSH has also issued a refund for $At this time, a total refund of $has been issuedWe have attempted to contact Ms*** to discuss this with herWe have not heard back from herWalmart.com considers this matter closed at this timeHowever, if either of you have any further questions or comments please feel free to contact us
Sincerely,
*** T
Walmart.com

Initial Business Response /* (1000, 10, 2014/02/18) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his order that was returned in storeWe thank you for the opportunity to address Mr***’s concerns and appreciate the time he has taken to provide us with
his feedback and comments
After we received Mr***’s complaint, we reviewed his Walmart.com account and order historyThis was handled by our department through a separate caseMr*** purchased items; a Sesame Street Elmo Toddler Bed, a Sesame Street Scribbles 4-Piece Toddler Bedding Set, and a Disney Jake and the Never Land Pirates Toddler BedHe has stated his sister returned all items to their local store, but no refunds were givenWe contacted the store and they have advised that a refund was given for the Disney Jake and the Never Land Pirates Toddler Bed and the Sesame Street Elmo Toddler BedThe Sesame Street Scribbles 4-Piece Toddler Bedding Set was not refunded in store because they could not scan in the item, and therefore returned it back to usWe have spoken to the claims department at the store and they informed us that two refunds were given for the Disney Jake and the Never Land Pirates Toddler BedIt was refunded via cash in store and through Walmart.comWe are working with our billing team to research if a recharge is needed for the double refund and will contact Mr*** once we have the detailsOur records show that the Sesame Street Scribbles 4-Piece Toddler Bedding Set was returned back to us, but no refund was given, so we have issued a refund in the amount of $for the itemThe claims department at the store (#***) where his sister return the items has provided us the signed receipts that were signed by his sister when the cash refunds were given for two items she returnedWe have issued all refunds for Mr***’s orderMr*** wanted to know why the refund was not processed back to his card that was usedWe advised him if his sister did not have the card with her, they could not process the refund back on his card, and therefore issued cash refundWe have tried to work with Mr*** and offered to have them return the cash refund they received, so we can process the refund to his card as he initially wantedIn light of these events, Walmart considers this matter closed; however, Mr*** can contact us directly if he has any questions
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am – 5pm, Pacific Time
Sincerely,
Walmart.com

Initial Business Response /* (1000, 5, 2015/07/15) */
Walmart.com received a Revdex.com complaint from Mr*** regarding the laptop he states he did not receiveWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback
and comments
We received Mr***'s complaint via various sources and have extensively reviewed his Walmart.com account and order historyWhen the laptop was ordered on May 13, 2015, the addressee was selected by Mr*** or someone who has been authorized to access his accountWe're sorry if there was any confusion due to an incorrect selection when the order was deliveredIf the laptop is at any time returned to Walmart.com, we will be happy to issue a full refund for the orderIf the item is not returned, Mr*** will need to dispute the transaction with the financial institution that was used to purchase the gift card that was used to place this orderSeparately, after a thorough review of Mr***'s Walmart.com account, it has been closed due to excessive returnsWalmart.com considers this matter closed
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (3000, 8, 2015/07/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from Walmart is unacceptable, since Walmart is failing to address the issue, and provide *** assistanceIn this case, there is an agent relationship between Walmart and Fed EXSince one of the two packages was given back to the driver, it is the responsibility of Fed EX to investigate the whereabouts of the packageI have contacted both local and state police departments, but neither police enforcement offices have been able to help meI've only been given a written reportRecently, Walmart responded to my dispute with my credit card company, stating that the computer's electronic serial number was located in Warwick, NYIf they were able to locate the ESN, why aren't they working with the police, or at least, Fed EX's security investigationsIt would seem to me that Fed EX should be working with police to question the driver as a possible suspectWalmart at the same time, knows that the computer is somewhere in WarwickAt the very least, Walmart should file a claim with Fed EX on the grounds that it is an agent relationshipAs things stand now, I'm penalized because Walmart is refusing to take the extra step and file a claim with Fed EX, and Fed EX will not help me since the contract is with Walmart (not me)Both parties are being irresponsibleI want a full refund
Final Consumer Response /* (3000, 13, 2015/08/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
THIS MATTER IS NOT CLOSEDWalmart sent me proof that the laptop is not in my possessionIt is in Warwick New York however I live in central valley New YorkThis is clear proof that I do not have the laptop therefore I am not paying for itI also have a police report saying that I do not own this laptop either and it was stolenThis is NOT settled and I want my money back
Final Business Response /* (4000, 15, 2015/09/02) */
http://Walmart.com received Mr***'s additional rebuttal arising from his Revdex.com complaintOur records indicate that the laptop Mr*** ordered was delivered to an address in Central Valley, NYIf he has documentation from http://Walmart.com indicating otherwise, I would be happy to review it furtherIf not, per my previous responses, Mr*** will need to dispute the transactionhttp://Walmart.com has nothing further to add to this matter and will consider it closed in the meantime

Initial Business Response /* (1000, 5, 2015/08/07) */
Walmart.com received a Revdex.com complaint from *** *** regarding his recent orderWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and comments
After
we received Mr***'s complaint, we reviewed his Walmart.com account and order historyOn July 18, 2015, Mr*** placed an order for an Intex 22' x 52" Ultra Frame Swimming PoolThis was refused by the *** due to it being damagedThe carrier did not notify us until a week after and therefore, Mr***'s refund was delayedWe have escalated this over to our transportation to review and addressOur records show that the refund was processed on August 3, back to the original form of paymentFor the inconvenience, we have issued a $Egift CardAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** L
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2015/08/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the response and hope that Walmart.com checks their carrier's handling of Walmart customersThank you

Initial Business Response /* (1000, 17, 2014/12/26) */
Please find attached our response to this consumer's complaintThank you
Initial Consumer Rebuttal /* (3000, 19, 2015/01/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Its a product
that Wal-Mart sold to me so yes, they are liable for at least refunding for the bed that we waisted money onIwill continue this further with an attorney if they dont want to refund for the broken garbage they sell
Final Business Response /* (4000, 21, 2015/01/14) */
We have attached the Claim Department's response for this case
Final Consumer Response /* (4200, 23, 2015/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Wal-Mart sold me the furnitureTherefore Wal-Mart is liableAll I want is my money back for the furniture , I spent over a grand on furniture with them and $of it is garbage, it's brokenNo I do not accept that they are not liableThey sold me the furniture they need to fix the situationWal-Mart is a multi billion dollar company and your telling me that they can't make this right? It makes no sense to me when all I'm asking for is a refundI didn't ask for medical bills, I didn't ask for pain and suffering, I just simply want my money back for the furniture that THEY sold me

Initial Business Response /* (1000, 5, 2015/04/13) */
Walmart.com received a Revdex.com complaint from *** *** regarding one of her recent ordersWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and
comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyMs*** has stated that she was charged twice in the amount of $Our records show that Ms*** placed two ordersBoth orders; (order#XXXXXXXXXXXXX and XXXXXXXXXXXXX) were for the same itemsThe orders were placed on March 24, in the amount of $eachOur records show that a replacement for the Pyrex Prepware 1-Quart Mixing Bowls was processed and a refund was issued for the remaining items in order#XXXXXXXXXXXXXFor the second order, XXXXXXXXXXXXX, it shows all items have been deliveredBecause of this, there is no refund dueAs such, Walmart.com considers this matter closed
Again, we thank Ms***'s for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** L
Walmart.com

Initial Business Response /* (1000, 15, 2014/06/24) */
RE: *** ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr*** ***We thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and
comments
After reviewing Mr***'s complaint, we have confirmed we were unable to issue him a replacement TV since it was no longer in stockMr*** requested to receive a price match for the same or comparable TV if he places a new orderWe have confirmed that the Samsung TV was back in stock and attempted to call him on June 24, to place a new order that we would discountUnfortunately, we have not heard back from himHowever, we will honor the price match when he contacts us back and places a new order for the same TVIn light of this, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** M
Walmart.com

Walmart*** received a Revdex.com complaint from *** *** in regards to his recent orderWe thank you for the opportunity to address *** *** concerns and appreciate the time he has taken to provide us with his feedback and comments.After Walmart*** received *** *** complaint, we reviewed
his account and order historyUnfortunately, *** *** order was delayed due to a fulfillment issueWe refunded *** *** the shipping fees he was charged and issued a 25% price adjustment off the order totalAdditionally, we have reviewed *** *** contacts with our Customer Service team for coaching opportunitiesAs such, Walmart*** considers this matter closed.Again, we thank *** *** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am - 5pm, Pacific TimeSincerely, *** ***

Initial Business Response /* (1000, 5, 2016/03/16) */
Walmart.com received a Revdex.com complaint from Mr*** regarding his recent orderWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and
comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyOn February 25, 2016, Mr*** placed an order for pickup at his local Walmart store for "Now You See Me" on Blu-rayTypically, items available for same day pickup will be available within hours from the time the order is placedHowever, orders placed after 6pm will be available for pick up the next dayThis information is available on the websiteOn March 2, 2016, we contacted Mr*** and his local storeWe arranged for Mr*** to pick up his order and receive a $gift card for the misunderstandingAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com

Initial Business Response /* (1000, 5, 2015/05/07) */
Walmart.com received a Revdex.com complaint from Ms*** *** regarding her invoice pricing issue for order#XXXXXXXXXXXXXWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide
us with her feedback and comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyThe correct pricing is $for the Relaxzen Reclining Massage Chair and Ottoman, Brown MicroseudeWe have partnered with our vendor regarding the incorrect invoice pricingFor the inconvenience and *** satisfaction we have refunded Ms*** the difference of $As such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Consumer Rebuttal /* (2000, 6, 2015/05/08) */
This case has been resolved by *** @ Wal-Mart.comThey have honored their invoice price and issuing a refund of $This is to be posted to my credit card that I used within 7-daysThank you! I feel this would NOT have been resolved without the Revdex.comThis is the 1st time I've ever filed a complaint and am amazed! Again, thank you!
*** ***, CAP

Initial Business Response /* (1000, 10, 2014/12/26) */
*** received a Revdex.com complaint from *** *** regarding an order she placed on December 19thWe thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and
comments
After we received ***'s complaint, we reviewed her *** account and order historyOur records indicate that *** order would not arrive by December 24th and she wanted a full refundWe issued *** her refund in a Walmart gift card in the amount of $on December 19thIn light of these events, *** considers this matter closed
Again, we thank *** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
***

I order a medal detector and a fire box for my son for christmas he is only years old and this is all he ask for dec order cancelled so I called they said reorder on dec cancelled again called again they put ahold on the money and said it would be after christmas before I could get theses gifts and here we will give you a dollar gift card I have done nothing but cried they have ruined my sons christmas not gifts under the tree thanks alot walmart this is the worse christmas ever what do I tell my son I have health problems is the only reason I ordered it I am so upset a child has no christmas and thinks dollars should make it better.I am done with this company they don't care about nothing but money

Initial Business Response /* (1000, 10, 2014/10/16) */
Walmart.com received a Revdex.com complaint from *** regarding her issue with an order she placed for a piece dining setWe thank you for the opportunity to address *** concerns and appreciate the time she has
taken to provide us with her feedback and comments
After we received *** complaint, we reviewed her Walmart.com account and order historyWe advised Ms*** that we cannot change the shipping method of a replacement orderWe spoke with Ms*** today and advised her that her replacement order is ready for pick upWe apologized to Mr*** for the inconvenience this has caused her and issued her a $eGift Card for her troublesAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am -5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2014/10/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/06/19) */
RE: *** ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr***We thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and comments
After we received Mr***'s complaint, we attempted to contact him directly at (XXX) XXX-XXXX and left him a messageWe have communicated Mr***'s concerns regarding the incorrect information he received from our *** care department so corrective action can be madeIn addition, we issued Mr*** a refund for his order back to his original method of payment on June 15, We advised Mr*** to contact us if he still needed assistanceWe have not heard back from himIn light of this, Walmart.com considers this case closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** M
Walmart.com

Initial Business Response /* (1000, 10, 2015/10/05) */
http://Walmart.com received a Revdex.com complaint from Mr*** *** regarding his http://Walmart.com accountWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his
feedback and comments
After we received Mr***'s complaint, we reviewed his http://Walmart.com account and order historyWe're sorry for the difficulty he may have experienced with our *** service agentsWe are reviewing our contacts and will ensure all coaching opportunities are addressedOn September 14, 2015, Mr*** contacted our *** Service department and threatened to burn down the corporate officeAt that time, his http://Walmart.com account was closedAs a onetime courtesy, we issued a $eGift card that can be printed and used at Mr***'s local Walmart storeHowever, his http://Walmart.com account will remained closed

Initial Business Response /* (1000, 5, 2015/01/05) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his request to be refunded the retail price for the Intex Classic Downy Queen Airbed of order#XXXXXXXXXXXXXWe thank you for the opportunity to address Mr***'s
concerns and appreciate the time he has taken to provide us with his feedback and comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyMr*** did not pay retail price for the Intex Classic Downy Queen Airbed because his purchase was specially priced for the Ozark Trail 6-Person Instant Dome Tent with Two Queen Airbeds Value BundleMr*** has been refunded $on January 3, We have emailed Mr*** advising him to review his purchase summary for what he paid for the items of this bundle
Intex Classic Downy Queen Airbed $each
Intex Classic Downy Queen Airbed $each
Ozark Trail Person Instant Dome Tent:Color:Blue $
$total before tax
As such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2015/01/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Finally they also sent the missing item to me so I'm accepting the solution
I want to thanks to *** and all the involved people

I made a purchase on Monday through Wal-Mar*** After checking out I realized one item was going to arrive too late for a Sunday birthday party Tuesday morning I promptly went on the online chat with Wal-Mart, explained the situation and was told not a problem it would be shipped early and arrive no later then Sat Wednesday I had not received a confirmation e-mail so, I online chatted again and was told it was being shipped that day and would receive a confirmation email by the end of the work day Nothing Wednesday morning I called! I was told the other two people were not authorized to change and ship my items out faster and they were promises I was then told by a "disputes" department member that she would put me on hold and since my item had not shipped she would call the distribution center(shipping) She came back and said she was confident my order would be shipped out and received by Saturday After receiving a shipping email Wednesday night with a tracking # but no carrier name I became concerned and called Thursday morning Turns out they shipped it Thursday night/Friday morning FedEx snail mail (USPS) My conversation on Thursday ended with more lies and disappointment! No one would take responsibility for what they did and the continuous lies No one in the end resolved the issue The topper, I received two items from my original order one on Friday and one Saturday morning They are inefficient to not send it all together in the first place What a crappydisorganized company My fault for trying Wal-Mar*** in the first place and not using *** A company I know and trust *** would never let this happen to a customer!!!!! (After every conversation (on phone or online chat) (Tues, then Wed then Thursday) with Wal-Mar*** I got off the computer and wrote nice reviews for what I thought were customer service representatives helping me ALL LIES, every conversation I had with WAL-MART And, the last lady at corporate said those others all gave me info *** *** *** No one would take responsibility for the LIES What a pathetic company.) I HAVE EVERYONE'S NAMES I SPOKE TO AS WELL, AND CHOSE NOT TO INCLUDE IT IN THIS REVIEW

Initial Business Response /* (1000, 5, 2014/04/15) */
Walmart.com received a Revdex.com complaint from *** *** regarding an order she placed site to storeWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback
and comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyMs*** placed an order Site to Store and did not pick up the item, and was not issued a refundWe have refunded Ms*** in full for $We apologized for the inconvenience this caused herAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time
Sincerely,
***
Walmart.com

Initial Business Response /* (1000, 5, 2016/01/04) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his recent orderWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and
comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyOn December 3, 2015, Mr*** placed an order for a LG HDTV with our white glove delivery serviceDue to a delay in transit the item did not arrive by the expected delivery dateWe apologize for any inconvenience that this has caused
Mr*** also brought to our attention a price reduction on this item since he originally purchased itWe adjusted the price and issued Mr*** a refund for the differenceIn addition Mr*** was also sent a $eGift card for his inconvenienceAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** B
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2016/01/19) */
EMAIL FROM CONSUMER:
The response to the complaint has been resolved
Thank you, **