We are sorry the lens did not make it in the required time frame*** had a delay in the shiipment according to tracking number ***We are showing that you did refuse the shipment we got the return back from *** on 6/6, we processed the return and issued you a full refundThe
$dine card is yours to keep for the inconveniencePlease allow up to business days for the credit to appearPlease let me know if you need further assistance
Thank You
*** ***
West Park LLC
DBA Abe's of Maine
*** *** *** *** ***
This complaint should be dismissed since its without meritWe reached out to this customer and told him if he was unhappy he could return the items for a full refundHe wanted us to issue a refund with out returning the merchandiseWe do offer versions of this cameraHe paid for the USA
version of the camera and that is what he received he paid $with that we included a 16gb card and UV filterThe international version of the camera is $On 2/our customer service agent emailed the customer that we would offer him a $discount to satisfy himHe would still be able to keep the memory card and the filterThe customer refused and stated he wanted us to refund him without returning the merchandiseThe customer is not being honest and simply wants to get a $camera for freeHe can still return the items for a full refund
Thank
You
Hi *** As per our website Abe's of Maine is not a *** authorized dealer, as such our *** products do not come with a USA warrantyOur retail version includes a one year warranty through *** warranty that is good for one year parts and laborEverything we sell
is brand new never use I see our customer service agent Frank was trying to reach you many times and left messages for you but you refuse to answerWe can send you a year accidental damage warranty at no charge in order to satisfy you as a customer This will cover you for year parts and labor and accidents like falls, or we can offer you $back on your *** cardPlease accept my sincere apology on behalf of our company for any misunderstanding.Thank YouSally D***West Park Electronics DBA Abe's of Maine***
The customer service in this place is a jokeFirst off, it’s the only place that advertises a body only camera and then calls and says it doesn’t come with a batteryNOT STATED ANYWHERE IN THE DESCRIPTION! So I take the bait and “upgrade “ to the “retail kit”I needed the camera for a weekend shoot so I ordered it 2nd day, the shipped FedEx groundcalled them the next day and informed them of their error, first they offered to take $off as a courtesy, I wasn’t interested I needed the camera for a photo shoot in a couple of daysThey stated they would resend the order overnight, I received the order shipped confirmation, it was shipped UPS groundThe “supervisor” named Steve is totally incompetent and shouldn’t be supervising a flea circusStay away from this joke of a company
HiAttached please find a copy of the invoice which was sent to the customer, the customer shipping method is Blue Label which is a day shippingGround shipping as offered at no charge on the website is 5-business daysThe customer requested the upgrading shipping and as such the product was sent out with upgrading shippingWe would like to offer the customer a $discount in order to close the complaint and satisfy the customerThank You*** ***Abe's of Maine*** *** *** *** ***
I purchased a Nikon Dcamera with a Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens from this businessThe advertised price was $1,Shortly after I placed my order online, a sales rep called and told me there was a problem with the order and had to verify some thingsHe then said he had a better offer in a kit and that the camera I purchased was not as good as a deal he could give meHe said the camera came with no accessories but he could give me the Presidents Day Bundle for $I agreed to paying $420.00, thinking I was getting a kit similar to the other one on their website for about the same priceThe order came and what I got was the original purchase for $more than the advertised priceI called back and the salesman only argued with me, not letting me explain why I was unhappy with the purchase, and told me the other camera was a Korean model with Korean writing on it
I did some research before calling him and found the particular Nikon I purchased is mad
This is one of the biggest rip offs on the web They purposely advertise prices so they can get you to order and then you are FORCED to call and "verify" the order There is actually no verification needed, they make you call on EVERY single order so they can try and sell you a warranty or insuranceIf you do not pay the additional money (anywhere from $- $more) they will not fulfill your orderThis site is a total waste of time and designed to make you pay more than other bigger sites like *** *** *** *** *** Buyer beware there is a REASON they are lower than the completion
Terrible experience with Abes of MainePlease do NOT do business with themI, as well as many who have commented here, have been caught up in a terrible bait and switch scamI ordered a Nikon Damd received the automatic email to please call Jeff at extension 272, which, not surprisingly is no longer a valid extensionI was promised all kinds of things by Jeff, and he told me that my camera would not come with a battery or chargerSo he said he'd make me a great deal where I would receive a bag, an upgraded UV filter (I purchased the $one) and the Nikon Battery and chargerMy bill ended up almost $moreI asked him how much would it be to just purchase the battery and chargerHe told me it was around $so I stupidly said "OK"After doing research, I realized that the battery and charger was WAY less than that!! I received my packageI did not receive a bag, I did not receive the upgraded filter...even though I received an email with the $filter listed as in my order, and I attempted to contact ANYONE at ABESI sat on hold for minutesThen I called sales and got right through...but was put on hold againI kept trying for about an hour, and finally got ahold of LisaShe told me that I could return everything, but pay a 15% restocking fee for everythingNow...from any product page you can click on the link with the "Abes Return Policy"That page states that returns will be charged 15% of the original shipping feeButIf you go to their OTHER Return Policy Page...hard to findthey do indeed state that you're on the hook for 15% for anything being returnedLisa promised to refund $100, and send me their 3-piece, $77mm filter kit along with a Bower camera bagI agreedWellyet another bait and switchThe bag, listed for $on their site is available online for $- $And, they did NOT send their $filter kit, but some cheapo "Ultimax" filter set that sells for around $I am writing this while on hold once again for the past minutesI'm sure my phone number is blackballed over there and I get put into the "eternal" hold loop whenever I try calling themPLEASE, DO NOT SPEND A DIME AT ABES OF MAINE! TOTAL RIP OFF ARTISTS
***,
Please accept my sincere
apology on behalf of our companyWe value our customers and
understand how important it is to offer exceptional service It was a mistake that was done on our end with the price and that why we had to cancel the
orderWe cant sell the camera below our cost price I apologizeWe will offer you a $gift card towardsyour next purchase for the inconvenience when placing the order please reference ***, to receive the your gift cardPlease close the complaintThank You*** ***
Complaint: ***This unscrupulous retailer canceled my confirmed order, demanding a $upgrade or, in the alternative, $for "mandatory freight insurance." Social media reviews of Abe's of Maine suggest that bait 'n switch tactics are common practice for themIf he Revdex.com is unwilling to move against them, perhaps the NJAG's office willIn the meantime, caveat emptor
Complaint: ***
I am rejecting this response because Abe's of Maine knows we never authorized to pay more for the TV we order and never authorized to upgrade to a more expensive TV. I believe this could be easily resolved, two different people I spoke with at Abe's of Maine told me that the conversations they had with costumers including my husbands authorization were recordedI was told it takes up to hours to pull the recorded conversationsIf my husband authorized to either pay more for the non import model of the TV we order or authorized to upgrade to a model we still don't want (3D) it would be in the recorded conversation you claim to haveI suggest that Abe's produces that recording so this can come to a conclusion good or badI have attached our original invoice which has our incorrect phone number and the price we purchased the TV forI am including an email I sent to several Abe's of Maine employees including, *** who responded to the Revdex.com complaint, no one responded to my email or attempted to call me beyond my initial conversations with *** and three other individuals the Monday morning I called. I am including articles that articulate that Abe's of Maine has a reputation for "non-delivery of products, misrepresentation of availability of merchandise, refusal to honor cancellations or provide timely refunds, unprofessional conduct, failure to resolve customer complaints, overcharging, undisclosed cancellation of orders,improper upselling tactics, and bait-and-switch selling"This is research, sadly, done to lateAt this point I will only accept a immediate refund of $(I say immediate because your reputation now proceeds you) or you can come collect your TV. I want to mention that Abe's of Maine shipper that delivered the TV to my home, made my husband open and take it out of the box to check for damages because he stated they would not take it back if we noticed damages after he left. It is just a sad state of affairs that Abe's of Main's objective is to taking advantage of people. I am most upset about this situation because I don't know who else they are doing this toI assume some people can't afford to pay for the things Abes' is fraudulently charging them for. I will continue to make sure I make other consumers aware of my experiences any way that I can to help others avoid the troubles that come with being their customer
Regards,
*** ***
Blatant effort to cheat me out of to hundred dollars-I had placed an order for a Canon lens without the extras that are often to sell it, bulk package such is calledA question technical question came to mind about the size of the UV protector needed, and I called Abe's of Maine to see exactly what the needed size was and what it would cost to add that to lens I had orderedThe Abe salesmen then told me to buy the lens in a package, not telling me the ridiculous cost of the unneed packageWhen off the phone I looked into such cost differences, I tried phoning back but found my number was blockedI got through to someone at one point but was told it was told the store was closed--ridiculous, given I was in the same time zone, pm
Dear ***Since you already disputed the charge with with your credit card company, the funds were debted from our accountNo refund is dueWe are sorry the you had a hard time reaching us. We have numerous customer service agents on call Monday through Friday 10:00-6:
PMThank You*** ***Abe's of Maine***
We are rejecting the response, Abe's of Maine states on its website that they are not a *** authorized dealer and our retail version included a one year warranty through *** *** agreed to purchase the *** lens with the warranty.He received the *** lens with a one year warranty*** *** states he was not happy with his purchase I offered him a $discount and allowed him to keep the warrantyWe also agreed to take back the lens for a full refundA return ra form was sentIn iour last communication with *** *** we also offered to send him the prepaid label for the returnHe has not responded nor has the lens been returned.Upon receipt of the lens we can offer a full refundWe can not refund prior to receiving the lens backThe following options are available1)$discount and and allow to keep the warranty2) An additional year no fault warranty at no charge3)Full refund upon return of the merchandiseWe have tried in good faith to reach an amicable compromisePlease advise if you want me to send you the prepaid label for the returnThan YouNancy M***WestPark Electronicsdba Abe's of Maine*** *** *** *** ***
I was in the market for a new Nikon Dcamera bodyI saw an ad for Abe's of Maine (Westpark Electronics, LLC), that says they had the Nikon Dbody in stock for $3,When I called to order, their salesperson (Jeff S***) said it was NOT in stock, but he could get me one and ship it right away for $more, for a total of $3,During our conversation, not once did he ever say it was a gray market camera (a camera meant to be sold in another country other than the United States, and one that Nikon USA will NOT honor a warranty for)The Darrived on Saturday, April 7, in the retail kit box that shows that it includes a Nikkor 24-VR zoom lensHowever upon opening the retail kit box, the lens had been removed prior to shipmentThe only thing included in the box besides the camera battery was a battery, a battery charger, a USB connection cable, a camera strap, and the DmanualOn the side of the box, it said it was supposed to also include a warrantyThere
We hope you'll accept our sincerest apologies for the inconvenience this error has caused, and we'd like to offer you a $gift card. We recently had to sever our relationship with our *** carrier that went to certain states and remote destinations, due to excessive damagesThe
current LTL carrier we use for large televisionsis ** *** ***if you click on the coverage search it shows what areas they deliver toAny televisions under 55" we can use *** to deliverThey go to all zip codesWe are still looking for looking to find an additional LtL carrier to deliver to additional zip codesOn our policy we state we will contact you if we are unable to deliver to you zipcde, this only applier to shipments that need to ship LTL carrier .Please email *** with your order number.to obtain your gift card The gift card is valid for one yearThank You*** ***WestPark Electronicsdba Abe's of Maine*** *** *** *** ***
I ordered a inch LG tv from Abes of Maine on Dec 9th, 2017, the same company as WestPark ElectronicsThe agreed price was $including standard 7-ground shippingI have received an email confirmation from the company to this effect, including the exact amount and shippingAs stated, the order included free 7-day shipping to CaliforniaThen two days later the company called me, saying they needed to confirm the orderThey claimed there was a mandatory extra charge of $for shipping insurance that would also include expedited deliveryWhen I got a new confirmation email there was no mention of either expedited delivery, the new increased credit card charge -- delivery was still 7-day standard delivery, and the TV would arrive after Christmas
I am really sorry that you weren't satisfied with our serviceWe only sell new merchandiseWe have received your returnWe instructed our return department to look out for the return and not refuse since no return authorization number was issuedWe have refunded your purchase in full we have
not charged you any restocking fee,Thank You*** ***dba WestPark ElectronicsAbe's of Maine*** *** *** *** ***
Dear ***I am sorry you had to return your orderi am showing you spoke to *** in customer service who issued you a prepaid return label and we received the merchandise back on 6/Your order was refunded in full on 6/Let me know if you need anything elseThank
You*** ***Abe's of Maine*** *** *** *** ***
Abe’s of Maine does not stand behind the products they sell or their warrantiesI bought a Canon 5D Mark III Digital SLR and a 2-year warranty that was supposed to cover everything but malicious damage and losing the camera The camera was used extensively around water, but was not dropped in the waterIt started working poor, so we took it to an authorized dealer who said there was moisture inside and could not be fixedI contact Abe’s warranty company, New Leaf, and explained the camera was not dropped in the water but there is moisture damage New Leaf said the camera was not covered, had I dropped in the water it would have been covered; but since I was truthful and explained it was used around water New Leaf would not honor the warrantyI then contact Abe’s of Maine and Lisa, the Customer Service Manager, said they would “make this right”After trying for several months for Abe’s to cover the warranty and “make it right”, Abe’s offered to give me back what I paid for the warranty, I don’t want the warranty payment back; that would be like paying car insurance and when you need the insurance they give you your premium back with no coverage Wednesday, October 24, Abe’s of Main offered to SELL me a camera at a discount I don’t want to buy another camera from Abe’s, I want the camera replaced under the warrantyI first contact New leaf and Abe’s in July and four months later I am still trying to get Abe’s to do the right thing and honor the warranty I purchased on the camera from them
We are sorry the lens did not make it in the required time frame*** had a delay in the shiipment according to tracking number ***We are showing that you did refuse the shipment we got the return back from *** on 6/6, we processed the return and issued you a full refundThe
$dine card is yours to keep for the inconveniencePlease allow up to business days for the credit to appearPlease let me know if you need further assistance
Thank You
*** ***
West Park LLC
DBA Abe's of Maine
*** *** *** *** ***
This complaint should be dismissed since its without meritWe reached out to this customer and told him if he was unhappy he could return the items for a full refundHe wanted us to issue a refund with out returning the merchandiseWe do offer versions of this cameraHe paid for the USA
version of the camera and that is what he received he paid $with that we included a 16gb card and UV filterThe international version of the camera is $On 2/our customer service agent emailed the customer that we would offer him a $discount to satisfy himHe would still be able to keep the memory card and the filterThe customer refused and stated he wanted us to refund him without returning the merchandiseThe customer is not being honest and simply wants to get a $camera for freeHe can still return the items for a full refund
Thank
You
Hi *** As per our website Abe's of Maine is not a *** authorized dealer, as such our *** products do not come with a USA warrantyOur retail version includes a one year warranty through *** warranty that is good for one year parts and laborEverything we sell
is brand new never use I see our customer service agent Frank was trying to reach you many times and left messages for you but you refuse to answerWe can send you a year accidental damage warranty at no charge in order to satisfy you as a customer This will cover you for year parts and labor and accidents like falls, or we can offer you $back on your *** cardPlease accept my sincere apology on behalf of our company for any misunderstanding.Thank YouSally D***West Park Electronics DBA Abe's of Maine***
The customer service in this place is a jokeFirst off, it’s the only place that advertises a body only camera and then calls and says it doesn’t come with a batteryNOT STATED ANYWHERE IN THE DESCRIPTION! So I take the bait and “upgrade “ to the “retail kit”I needed the camera for a weekend shoot so I ordered it 2nd day, the shipped FedEx groundcalled them the next day and informed them of their error, first they offered to take $off as a courtesy, I wasn’t interested I needed the camera for a photo shoot in a couple of daysThey stated they would resend the order overnight, I received the order shipped confirmation, it was shipped UPS groundThe “supervisor” named Steve is totally incompetent and shouldn’t be supervising a flea circusStay away from this joke of a company
HiAttached please find a copy of the invoice which was sent to the customer, the customer shipping method is Blue Label which is a day shippingGround shipping as offered at no charge on the website is 5-business daysThe customer requested the upgrading shipping and as such the product was sent out with upgrading shippingWe would like to offer the customer a $discount in order to close the complaint and satisfy the customerThank You*** ***Abe's of Maine*** *** *** *** ***
I purchased a Nikon Dcamera with a Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens from this businessThe advertised price was $1,Shortly after I placed my order online, a sales rep called and told me there was a problem with the order and had to verify some thingsHe then said he had a better offer in a kit and that the camera I purchased was not as good as a deal he could give meHe said the camera came with no accessories but he could give me the Presidents Day Bundle for $I agreed to paying $420.00, thinking I was getting a kit similar to the other one on their website for about the same priceThe order came and what I got was the original purchase for $more than the advertised priceI called back and the salesman only argued with me, not letting me explain why I was unhappy with the purchase, and told me the other camera was a Korean model with Korean writing on it
I did some research before calling him and found the particular Nikon I purchased is mad
This is one of the biggest rip offs on the web They purposely advertise prices so they can get you to order and then you are FORCED to call and "verify" the order There is actually no verification needed, they make you call on EVERY single order so they can try and sell you a warranty or insuranceIf you do not pay the additional money (anywhere from $- $more) they will not fulfill your orderThis site is a total waste of time and designed to make you pay more than other bigger sites like *** *** *** *** *** Buyer beware there is a REASON they are lower than the completion
Terrible experience with Abes of MainePlease do NOT do business with themI, as well as many who have commented here, have been caught up in a terrible bait and switch scamI ordered a Nikon Damd received the automatic email to please call Jeff at extension 272, which, not surprisingly is no longer a valid extensionI was promised all kinds of things by Jeff, and he told me that my camera would not come with a battery or chargerSo he said he'd make me a great deal where I would receive a bag, an upgraded UV filter (I purchased the $one) and the Nikon Battery and chargerMy bill ended up almost $moreI asked him how much would it be to just purchase the battery and chargerHe told me it was around $so I stupidly said "OK"After doing research, I realized that the battery and charger was WAY less than that!! I received my packageI did not receive a bag, I did not receive the upgraded filter...even though I received an email with the $filter listed as in my order, and I attempted to contact ANYONE at ABESI sat on hold for minutesThen I called sales and got right through...but was put on hold againI kept trying for about an hour, and finally got ahold of LisaShe told me that I could return everything, but pay a 15% restocking fee for everythingNow...from any product page you can click on the link with the "Abes Return Policy"That page states that returns will be charged 15% of the original shipping feeButIf you go to their OTHER Return Policy Page...hard to findthey do indeed state that you're on the hook for 15% for anything being returnedLisa promised to refund $100, and send me their 3-piece, $77mm filter kit along with a Bower camera bagI agreedWellyet another bait and switchThe bag, listed for $on their site is available online for $- $And, they did NOT send their $filter kit, but some cheapo "Ultimax" filter set that sells for around $I am writing this while on hold once again for the past minutesI'm sure my phone number is blackballed over there and I get put into the "eternal" hold loop whenever I try calling themPLEASE, DO NOT SPEND A DIME AT ABES OF MAINE! TOTAL RIP OFF ARTISTS
***,
Please accept my sincere
apology on behalf of our companyWe value our customers and
understand how important it is to offer exceptional service It was a mistake that was done on our end with the price and that why we had to cancel the
orderWe cant sell the camera below our cost price I apologizeWe will offer you a $gift card towardsyour next purchase for the inconvenience when placing the order please reference ***, to receive the your gift cardPlease close the complaintThank You*** ***
Complaint: ***This unscrupulous retailer canceled my confirmed order, demanding a $upgrade or, in the alternative, $for "mandatory freight insurance." Social media reviews of Abe's of Maine suggest that bait 'n switch tactics are common practice for themIf he Revdex.com is unwilling to move against them, perhaps the NJAG's office willIn the meantime, caveat emptor
Complaint: ***
I am rejecting this response because Abe's of Maine knows we never authorized to pay more for the TV we order and never authorized to upgrade to a more expensive TV. I believe this could be easily resolved, two different people I spoke with at Abe's of Maine told me that the conversations they had with costumers including my husbands authorization were recordedI was told it takes up to hours to pull the recorded conversationsIf my husband authorized to either pay more for the non import model of the TV we order or authorized to upgrade to a model we still don't want (3D) it would be in the recorded conversation you claim to haveI suggest that Abe's produces that recording so this can come to a conclusion good or badI have attached our original invoice which has our incorrect phone number and the price we purchased the TV forI am including an email I sent to several Abe's of Maine employees including, *** who responded to the Revdex.com complaint, no one responded to my email or attempted to call me beyond my initial conversations with *** and three other individuals the Monday morning I called. I am including articles that articulate that Abe's of Maine has a reputation for "non-delivery of products, misrepresentation of availability of merchandise, refusal to honor cancellations or provide timely refunds, unprofessional conduct, failure to resolve customer complaints, overcharging, undisclosed cancellation of orders,improper upselling tactics, and bait-and-switch selling"This is research, sadly, done to lateAt this point I will only accept a immediate refund of $(I say immediate because your reputation now proceeds you) or you can come collect your TV. I want to mention that Abe's of Maine shipper that delivered the TV to my home, made my husband open and take it out of the box to check for damages because he stated they would not take it back if we noticed damages after he left. It is just a sad state of affairs that Abe's of Main's objective is to taking advantage of people. I am most upset about this situation because I don't know who else they are doing this toI assume some people can't afford to pay for the things Abes' is fraudulently charging them for. I will continue to make sure I make other consumers aware of my experiences any way that I can to help others avoid the troubles that come with being their customer
Regards,
*** ***
Blatant effort to cheat me out of to hundred dollars-I had placed an order for a Canon lens without the extras that are often to sell it, bulk package such is calledA question technical question came to mind about the size of the UV protector needed, and I called Abe's of Maine to see exactly what the needed size was and what it would cost to add that to lens I had orderedThe Abe salesmen then told me to buy the lens in a package, not telling me the ridiculous cost of the unneed packageWhen off the phone I looked into such cost differences, I tried phoning back but found my number was blockedI got through to someone at one point but was told it was told the store was closed--ridiculous, given I was in the same time zone, pm
Dear ***Since you already disputed the charge with with your credit card company, the funds were debted from our accountNo refund is dueWe are sorry the you had a hard time reaching us. We have numerous customer service agents on call Monday through Friday 10:00-6:
PMThank You*** ***Abe's of Maine***
We are rejecting the response, Abe's of Maine states on its website that they are not a *** authorized dealer and our retail version included a one year warranty through *** *** agreed to purchase the *** lens with the warranty.He received the *** lens with a one year warranty*** *** states he was not happy with his purchase I offered him a $discount and allowed him to keep the warrantyWe also agreed to take back the lens for a full refundA return ra form was sentIn iour last communication with *** *** we also offered to send him the prepaid label for the returnHe has not responded nor has the lens been returned.Upon receipt of the lens we can offer a full refundWe can not refund prior to receiving the lens backThe following options are available1)$discount and and allow to keep the warranty2) An additional year no fault warranty at no charge3)Full refund upon return of the merchandiseWe have tried in good faith to reach an amicable compromisePlease advise if you want me to send you the prepaid label for the returnThan YouNancy M***WestPark Electronicsdba Abe's of Maine*** *** *** *** ***
I was in the market for a new Nikon Dcamera bodyI saw an ad for Abe's of Maine (Westpark Electronics, LLC), that says they had the Nikon Dbody in stock for $3,When I called to order, their salesperson (Jeff S***) said it was NOT in stock, but he could get me one and ship it right away for $more, for a total of $3,During our conversation, not once did he ever say it was a gray market camera (a camera meant to be sold in another country other than the United States, and one that Nikon USA will NOT honor a warranty for)The Darrived on Saturday, April 7, in the retail kit box that shows that it includes a Nikkor 24-VR zoom lensHowever upon opening the retail kit box, the lens had been removed prior to shipmentThe only thing included in the box besides the camera battery was a battery, a battery charger, a USB connection cable, a camera strap, and the DmanualOn the side of the box, it said it was supposed to also include a warrantyThere
We hope you'll accept our sincerest apologies for the inconvenience this error has caused, and we'd like to offer you a $gift card. We recently had to sever our relationship with our *** carrier that went to certain states and remote destinations, due to excessive damagesThe
current LTL carrier we use for large televisionsis ** *** ***if you click on the coverage search it shows what areas they deliver toAny televisions under 55" we can use *** to deliverThey go to all zip codesWe are still looking for looking to find an additional LtL carrier to deliver to additional zip codesOn our policy we state we will contact you if we are unable to deliver to you zipcde, this only applier to shipments that need to ship LTL carrier .Please email *** with your order number.to obtain your gift card The gift card is valid for one yearThank You*** ***WestPark Electronicsdba Abe's of Maine*** *** *** *** ***
I ordered a inch LG tv from Abes of Maine on Dec 9th, 2017, the same company as WestPark ElectronicsThe agreed price was $including standard 7-ground shippingI have received an email confirmation from the company to this effect, including the exact amount and shippingAs stated, the order included free 7-day shipping to CaliforniaThen two days later the company called me, saying they needed to confirm the orderThey claimed there was a mandatory extra charge of $for shipping insurance that would also include expedited deliveryWhen I got a new confirmation email there was no mention of either expedited delivery, the new increased credit card charge -- delivery was still 7-day standard delivery, and the TV would arrive after Christmas
I am really sorry that you weren't satisfied with our serviceWe only sell new merchandiseWe have received your returnWe instructed our return department to look out for the return and not refuse since no return authorization number was issuedWe have refunded your purchase in full we have
not charged you any restocking fee,Thank You*** ***dba WestPark ElectronicsAbe's of Maine*** *** *** *** ***
Dear ***I am sorry you had to return your orderi am showing you spoke to *** in customer service who issued you a prepaid return label and we received the merchandise back on 6/Your order was refunded in full on 6/Let me know if you need anything elseThank
You*** ***Abe's of Maine*** *** *** *** ***
Abe’s of Maine does not stand behind the products they sell or their warrantiesI bought a Canon 5D Mark III Digital SLR and a 2-year warranty that was supposed to cover everything but malicious damage and losing the camera The camera was used extensively around water, but was not dropped in the waterIt started working poor, so we took it to an authorized dealer who said there was moisture inside and could not be fixedI contact Abe’s warranty company, New Leaf, and explained the camera was not dropped in the water but there is moisture damage New Leaf said the camera was not covered, had I dropped in the water it would have been covered; but since I was truthful and explained it was used around water New Leaf would not honor the warrantyI then contact Abe’s of Maine and Lisa, the Customer Service Manager, said they would “make this right”After trying for several months for Abe’s to cover the warranty and “make it right”, Abe’s offered to give me back what I paid for the warranty, I don’t want the warranty payment back; that would be like paying car insurance and when you need the insurance they give you your premium back with no coverage Wednesday, October 24, Abe’s of Main offered to SELL me a camera at a discount I don’t want to buy another camera from Abe’s, I want the camera replaced under the warrantyI first contact New leaf and Abe’s in July and four months later I am still trying to get Abe’s to do the right thing and honor the warranty I purchased on the camera from them