This company is a ripoffThey deliver items, but will get a salesman to email you so you have to call them to get your order finalizedThen they say they will sell you additional items for hundreds of dollars less and charge way, way over market price of those itemsWhen you want to return NO ONE returns phone calls, no one returns emails, nothingThey are in all likelihood waiting me out until their day policy and then someone will get back to me and say too bad, sucker
These people are dishonest, and catch youI should have done my due diligence and understand the few hundred bucks savings was too good to be true Don't ever do business with these people
I ordered a camera online and received an email asking me to contact Abe's to confirm my orderAfter countless phone calls, I was finally able to contact a personNo one answers their customer service numberI was told that the product I ordered, was no longer available anywhere and they suggested that I upgrade to a more expensive product which I didI then searched ***, and found the product that was "unavailable", and the upgraded product at a significantly lower priceI contacted Abe's again, and was told that *** had inferior products with no warrantyI plan to return the product when it arrives, and dispute the charge on my credit cardI looked on a Consumer Affairs site and found similar complaints as mineApparently they Practice a 'Bait and Switch" scam on a regular basisThe representative I spoke with is Jeff S***
The customer service in this place is a jokeFirst off, it’s the only place that advertises a body only camera and then calls and says it doesn’t come with a batteryNOT STATED ANYWHERE IN THE DESCRIPTION! So I take the bait and “upgrade “ to the “retail kit”I needed the camera for a weekend shoot so I ordered it 2nd day, the shipped FedEx groundcalled them the next day and informed them of their error, first they offered to take $off as a courtesy, I wasn’t interested I needed the camera for a photo shoot in a couple of daysThey stated they would resend the order overnight, I received the order shipped confirmation, it was shipped UPS groundThe “supervisor” named Steve is totally incompetent and shouldn’t be supervising a flea circusStay away from this joke of a company
I purchased a Tamron lens for photography, on December 19, from Abe's of Maine in the amount of $I recently have had problems with the lens, and contacted Tamron, for repair When I called them they told me that the serial number you provided, was not validThey told me they only work on lenses that are from the United StatesI have a proof of purchase, that has no indication that this was not a valid lens
I contacted Abe's of Maine, spoke to a representative (Lisa) who told me she would contact the warehouse, to see where the lens came fromShe told me she would get back to me by the end of the day, needless to say no return call
I tried to contact customer service numerous times, and it appears that they have incoming calls shut off
I called this morning asked for the sales department and they answered, asked to speak to a manager only to be given to Lisa who did not answer
How does a company, who's been in business for many years get away with selling a
Terrible experience with Abes of MainePlease do NOT do business with themI, as well as many who have commented here, have been caught up in a terrible bait and switch scamI ordered a Nikon Damd received the automatic email to please call Jeff at extension 272, which, not surprisingly is no longer a valid extensionI was promised all kinds of things by Jeff, and he told me that my camera would not come with a battery or chargerSo he said he'd make me a great deal where I would receive a bag, an upgraded UV filter (I purchased the $one) and the Nikon Battery and chargerMy bill ended up almost $moreI asked him how much would it be to just purchase the battery and chargerHe told me it was around $so I stupidly said "OK"After doing research, I realized that the battery and charger was WAY less than that!! I received my packageI did not receive a bag, I did not receive the upgraded filter...even though I received an email with the $filter listed as in my order, and I attempted to contact ANYONE at ABESI sat on hold for minutesThen I called sales and got right through...but was put on hold againI kept trying for about an hour, and finally got ahold of LisaShe told me that I could return everything, but pay a 15% restocking fee for everythingNow...from any product page you can click on the link with the "Abes Return Policy"That page states that returns will be charged 15% of the original shipping feeButIf you go to their OTHER Return Policy Page...hard to findthey do indeed state that you're on the hook for 15% for anything being returnedLisa promised to refund $100, and send me their 3-piece, $77mm filter kit along with a Bower camera bagI agreedWellyet another bait and switchThe bag, listed for $on their site is available online for $- $And, they did NOT send their $filter kit, but some cheapo "Ultimax" filter set that sells for around $I am writing this while on hold once again for the past minutesI'm sure my phone number is blackballed over there and I get put into the "eternal" hold loop whenever I try calling themPLEASE, DO NOT SPEND A DIME AT ABES OF MAINE! TOTAL RIP OFF ARTISTS
Absolutely stay away from Abe's of Maine!
This company is notorious for doing what's called "The Bait & Switch" which involves showing an item, in this case I was interested in the LG 55C6P OLED TV, they had it at a really good price
So I placed an order, I only found this site because of a coworker told me about itI suddenly got a suspicion (unfortunately after) and I did a quick google search on the companyThey are awful, and how they can do this legally is beyond me
Unfortunately I did this on the weekend so I had to wait two days before I could call them up and cancelI was also waiting for that email everyone gets that says they need to call
Well, Monday morning I get that famous email saying I need to call about this order and ask for this guy name Ted
I knew instantly they were doing to tell me that they wanted to confirm my order for the European version of this TV
Of course there is absolutely NOTHING on their website that leads anyone to believe that they are ordering anything outside the United States, and that if you want the US version of this TV or this camera then it'll cost you moreIf you choose not to cancel, and not to pay more then your order will go into the abyss and you'll never see it again because it'll be delayed, or it's on back order
So I called them up, the girl was of course hesitant to cancel and said she doesn't know anything about these complaints or the bait & switch I told them what would happen
Don't buy from these people!
Dear *** I am sorry to hear about the trouble you are having with your TV, I am showing this TV was signed for by you on 12/It was delivered by *** and inspected and plugged in prior to you signing for the TVWe do not state we are a *** authorized dealerWe buy our Tv's through
authorized distributionWe chose not to be a dealer since we do not adhere to the minimum pricing set forth by ***We chose to sell the products at the price we want in order to offer the best prices to our customerI had *** reach out to you to to help you set up an appointment with *** for service as per our big screen return policyPlease note *** does not consider dead pixels or less defectiveWe also are reshipping another flat mount as per you complaint stating you didn't receive itWe are not showing you tried to reach us directly about the missing mountWe would like to assist you please call us back at *** *** *** ***All the products we sell are brand newWe appreciate your business and look forward to hearing back from you.Thank You*** ***Abe's of MaineWest Park Electronics*** *** *** *** ***
Complaint: ***
I am rejecting this response because:This is a complete falsehoodThe order was accepted using my *** *** cardI have repeatedly contacted the business and at no point did they point anything regarding "wire transfer"*** the salesman never said anything about wire paymentInstead as I stated earlier he tried to tell me that the panel for the order I had placed was "commercial" and I needed to order a residential oneThese are complete lies and all the more reason to take action in order to prevent fraudulent businesses like this to engage in scams like theseAfter I received the phone call I got suspicious and that is the reason why I repeatedly contacted the business through email clearly stating that my order was straightforward and it simply needed to fulfilled as I was concerned there would be no record of a voice conversation and I am vulnerable to falsehoods like these as it would become my word against theirs.
Regards,
*** ***
I am emailing in the regard to complaint #***. After Westpark electronics received an email from the New Jersey Revdex.com, they called me immediately to resolve the issue
"">Tentatively this has been resolved and a replacement part for the defective item has been ordered. It is on back order and will take 4-weeks to arrive. I will give them the
Hi we are rejecting this response it is known that *** makes different panels and that includes the higher end models which can be verified by ***We would like to come to a compromise in an effort to resolve this complaint we are willing to refund the customer $The customer received the upgraded panel and white glove deliveryIf Mr *** accept this compromise we can issue the discount to the original credit card on file.Thank you*** ***West Park ElectronicsDba Abe's of Maine
advertising, bait and switch:
I ordered a camera from Abe's of Main, only to have salesman call and inform me the item I ordered is the non US version and the US version cost moreI asked what version was listed on their site, he said the non-US, I asked how would know the difference by looking at the site, he said I wouldn't be able to tellI said why doesn't the site indicate if US or other, he began to get upset an respectfulness at that point
HI We are sorry for the trouble you experienced with your orderWe are showing this order was placed on 7/and then cancelled on 7/by the customer.The unit we had in stock was dented we did not want to ship a dented hoodWe had more units coming inI certainly understand if you could
not waitYou requested to cancel the order and it was refunded immediately on 7/The customer had the funds available right awayThe refund was not delayedWe did not charge the customer a cancellation fee? We are sorry the order didn't work outFeel free to contact me if you need anything else.Thank You*** ***Abe's of Maine***
***
I purchased a nikon d camera that was $on line when the bill came it read $when I call to complain they told me I had to pay extra for the battery and the charger when clearly nikon camera come with a battery and a charger after phone calls and email I still cant get a return number when clearly the policy state return within days
they just keep offering me a hundred dollar credit and now a two hundred dollar credit please help I just want to return item for a refund
jerry
Abes of maine listed a Panasonic camera and lense for Which I ordered I then received an email telling me to call to confirm the order, when I did I was told that item was on back order for 3-weeks (web site still show its in stock)The salesman wanted to charge me dollars more for a kit that included the battery, charger, carrying strap, I said those things come with any camera, he said not this oneI agreed to pay an extra $for this an express *** shipping when I received the updated bill he charged and extra $When I called this morning I was told "too bad that's the price you paid" when I asked to speak to a manager I was told flat out no and that I had better keep quite about this!! I ask for his name and was told its none of my business I told him I wanted his name and he hung up
Dear *** ***, Please accept my sincere apology on behalf of our companyI am very sorry to learn that your experience with our company was less than adequateWe are not *** authorize dealers maybe that why they will not service it for youWe value our customers and understand how
important it is to offer exceptional serviceIf you need service or any help please give us a call at 1-*** *** you can speak to Joe or Tony
Thank youSally D
This is a well documented SCAMI wish law enforcement could get involved
dba Abe's of Maine sells products onlineThey advertised a TV, LG Model *** for $2,on their websiteI ordered that TV and received an invoice for that amount plus shippingA store representative called the next day and told me the TV was the "International" Version and was technically inferiorIf I wanted the US Version I had to pay $moreI agreed based solely on his statements that there are Versions of Model number ***, an Inferior "International" one and a US oneBeing suspicious, I checked with the manufacturer, LG and received written confirmation there is only Version of Model ***, a US VersionAfter calling my credit card company to stop the charge, they said I could not and I explained the charge was fraudulent based on a lie to meThe store representative refused to honor the invoice confirming the advertised price and again lied about the inferior version being so
I bought from Abe’s because I had dealt with them satisfactorily long ago - regret itSame thing happened to meOrdered a camera and they called and said I order European model (no mention on the ad)I could get the US model for moreScamThen, when they re-did the order, they left out the suite number for deliveryThis is when I found out their customer service is as bad as their ordersEven though I was calling in the middle of the day (NJ time) they would not answerFinally I called sales -of course they answered immediatelyAfter three forwards, they hung upLuckily FedEx is on the ball and called about the suiteCamera came packed horribly but I know I'll never get any satisfaction from Abe’sI'll have to hope it worksI wish I would have ordered from someone reputable
On May 6, I ordered a *** EOS 7D Mark II DSLR camera with a 18-135mm IS STM LensAlso the package included a Battery pack, Battery charger and Interface cableThis is what was included in the boxThe total price was $1,The salesman *** S*** offered me a replacement *** 5hr battery and a starter kitThe starter kit included a second *** 5hr battery and a *** quick charger for the price of $After taxes and shipping, the total price was $1,I received my packaged on May 10, I did not receive the stater kit (a second *** 5hr battery and a *** quick charger)I called the company and spoke to *** St*** who was not very respectfulHe told me I had to call a manager at ***I called the company a second time and spoke to someone at ***I was told that I must had misunderstood my orderI told them Ihave my order on paper and I paid an extra $Also I told them the product online says what comes in the boxAlso this person w
I purchased a *** 5D Mark III with 24-lens I was told it would come with a year warranty from *** and an extended year warranty
I did not receive proof of purchase
I did not receive the *** Warranty Cards
I did not receive the *** year extended warranty
This company is a ripoffThey deliver items, but will get a salesman to email you so you have to call them to get your order finalizedThen they say they will sell you additional items for hundreds of dollars less and charge way, way over market price of those itemsWhen you want to return NO ONE returns phone calls, no one returns emails, nothingThey are in all likelihood waiting me out until their day policy and then someone will get back to me and say too bad, sucker
These people are dishonest, and catch youI should have done my due diligence and understand the few hundred bucks savings was too good to be true Don't ever do business with these people
I ordered a camera online and received an email asking me to contact Abe's to confirm my orderAfter countless phone calls, I was finally able to contact a personNo one answers their customer service numberI was told that the product I ordered, was no longer available anywhere and they suggested that I upgrade to a more expensive product which I didI then searched ***, and found the product that was "unavailable", and the upgraded product at a significantly lower priceI contacted Abe's again, and was told that *** had inferior products with no warrantyI plan to return the product when it arrives, and dispute the charge on my credit cardI looked on a Consumer Affairs site and found similar complaints as mineApparently they Practice a 'Bait and Switch" scam on a regular basisThe representative I spoke with is Jeff S***
The customer service in this place is a jokeFirst off, it’s the only place that advertises a body only camera and then calls and says it doesn’t come with a batteryNOT STATED ANYWHERE IN THE DESCRIPTION! So I take the bait and “upgrade “ to the “retail kit”I needed the camera for a weekend shoot so I ordered it 2nd day, the shipped FedEx groundcalled them the next day and informed them of their error, first they offered to take $off as a courtesy, I wasn’t interested I needed the camera for a photo shoot in a couple of daysThey stated they would resend the order overnight, I received the order shipped confirmation, it was shipped UPS groundThe “supervisor” named Steve is totally incompetent and shouldn’t be supervising a flea circusStay away from this joke of a company
I purchased a Tamron lens for photography, on December 19, from Abe's of Maine in the amount of $I recently have had problems with the lens, and contacted Tamron, for repair When I called them they told me that the serial number you provided, was not validThey told me they only work on lenses that are from the United StatesI have a proof of purchase, that has no indication that this was not a valid lens
I contacted Abe's of Maine, spoke to a representative (Lisa) who told me she would contact the warehouse, to see where the lens came fromShe told me she would get back to me by the end of the day, needless to say no return call
I tried to contact customer service numerous times, and it appears that they have incoming calls shut off
I called this morning asked for the sales department and they answered, asked to speak to a manager only to be given to Lisa who did not answer
How does a company, who's been in business for many years get away with selling a
Terrible experience with Abes of MainePlease do NOT do business with themI, as well as many who have commented here, have been caught up in a terrible bait and switch scamI ordered a Nikon Damd received the automatic email to please call Jeff at extension 272, which, not surprisingly is no longer a valid extensionI was promised all kinds of things by Jeff, and he told me that my camera would not come with a battery or chargerSo he said he'd make me a great deal where I would receive a bag, an upgraded UV filter (I purchased the $one) and the Nikon Battery and chargerMy bill ended up almost $moreI asked him how much would it be to just purchase the battery and chargerHe told me it was around $so I stupidly said "OK"After doing research, I realized that the battery and charger was WAY less than that!! I received my packageI did not receive a bag, I did not receive the upgraded filter...even though I received an email with the $filter listed as in my order, and I attempted to contact ANYONE at ABESI sat on hold for minutesThen I called sales and got right through...but was put on hold againI kept trying for about an hour, and finally got ahold of LisaShe told me that I could return everything, but pay a 15% restocking fee for everythingNow...from any product page you can click on the link with the "Abes Return Policy"That page states that returns will be charged 15% of the original shipping feeButIf you go to their OTHER Return Policy Page...hard to findthey do indeed state that you're on the hook for 15% for anything being returnedLisa promised to refund $100, and send me their 3-piece, $77mm filter kit along with a Bower camera bagI agreedWellyet another bait and switchThe bag, listed for $on their site is available online for $- $And, they did NOT send their $filter kit, but some cheapo "Ultimax" filter set that sells for around $I am writing this while on hold once again for the past minutesI'm sure my phone number is blackballed over there and I get put into the "eternal" hold loop whenever I try calling themPLEASE, DO NOT SPEND A DIME AT ABES OF MAINE! TOTAL RIP OFF ARTISTS
Absolutely stay away from Abe's of Maine!
This company is notorious for doing what's called "The Bait & Switch" which involves showing an item, in this case I was interested in the LG 55C6P OLED TV, they had it at a really good price
So I placed an order, I only found this site because of a coworker told me about itI suddenly got a suspicion (unfortunately after) and I did a quick google search on the companyThey are awful, and how they can do this legally is beyond me
Unfortunately I did this on the weekend so I had to wait two days before I could call them up and cancelI was also waiting for that email everyone gets that says they need to call
Well, Monday morning I get that famous email saying I need to call about this order and ask for this guy name Ted
I knew instantly they were doing to tell me that they wanted to confirm my order for the European version of this TV
Of course there is absolutely NOTHING on their website that leads anyone to believe that they are ordering anything outside the United States, and that if you want the US version of this TV or this camera then it'll cost you moreIf you choose not to cancel, and not to pay more then your order will go into the abyss and you'll never see it again because it'll be delayed, or it's on back order
So I called them up, the girl was of course hesitant to cancel and said she doesn't know anything about these complaints or the bait & switch I told them what would happen
Don't buy from these people!
Dear *** I am sorry to hear about the trouble you are having with your TV, I am showing this TV was signed for by you on 12/It was delivered by *** and inspected and plugged in prior to you signing for the TVWe do not state we are a *** authorized dealerWe buy our Tv's through
authorized distributionWe chose not to be a dealer since we do not adhere to the minimum pricing set forth by ***We chose to sell the products at the price we want in order to offer the best prices to our customerI had *** reach out to you to to help you set up an appointment with *** for service as per our big screen return policyPlease note *** does not consider dead pixels or less defectiveWe also are reshipping another flat mount as per you complaint stating you didn't receive itWe are not showing you tried to reach us directly about the missing mountWe would like to assist you please call us back at *** *** *** ***All the products we sell are brand newWe appreciate your business and look forward to hearing back from you.Thank You*** ***Abe's of MaineWest Park Electronics*** *** *** *** ***
Complaint: ***
I am rejecting this response because:This is a complete falsehoodThe order was accepted using my *** *** cardI have repeatedly contacted the business and at no point did they point anything regarding "wire transfer"*** the salesman never said anything about wire paymentInstead as I stated earlier he tried to tell me that the panel for the order I had placed was "commercial" and I needed to order a residential oneThese are complete lies and all the more reason to take action in order to prevent fraudulent businesses like this to engage in scams like theseAfter I received the phone call I got suspicious and that is the reason why I repeatedly contacted the business through email clearly stating that my order was straightforward and it simply needed to fulfilled as I was concerned there would be no record of a voice conversation and I am vulnerable to falsehoods like these as it would become my word against theirs.
Regards,
*** ***
I am emailing in the regard to complaint #***. After Westpark electronics received an email from the New Jersey Revdex.com, they called me immediately to resolve the issue
"">Tentatively this has been resolved and a replacement part for the defective item has been ordered. It is on back order and will take 4-weeks to arrive. I will give them the
Hi we are rejecting this response it is known that *** makes different panels and that includes the higher end models which can be verified by ***We would like to come to a compromise in an effort to resolve this complaint we are willing to refund the customer $The customer received the upgraded panel and white glove deliveryIf Mr *** accept this compromise we can issue the discount to the original credit card on file.Thank you*** ***West Park ElectronicsDba Abe's of Maine
advertising, bait and switch:
I ordered a camera from Abe's of Main, only to have salesman call and inform me the item I ordered is the non US version and the US version cost moreI asked what version was listed on their site, he said the non-US, I asked how would know the difference by looking at the site, he said I wouldn't be able to tellI said why doesn't the site indicate if US or other, he began to get upset an respectfulness at that point
I purchased a product nikon dand it is defective and manufacture will not service because I guess its called gray market and I was not told that
HI We are sorry for the trouble you experienced with your orderWe are showing this order was placed on 7/and then cancelled on 7/by the customer.The unit we had in stock was dented we did not want to ship a dented hoodWe had more units coming inI certainly understand if you could
not waitYou requested to cancel the order and it was refunded immediately on 7/The customer had the funds available right awayThe refund was not delayedWe did not charge the customer a cancellation fee? We are sorry the order didn't work outFeel free to contact me if you need anything else.Thank You*** ***Abe's of Maine***
***
I purchased a nikon d camera that was $on line when the bill came it read $when I call to complain they told me I had to pay extra for the battery and the charger when clearly nikon camera come with a battery and a charger after phone calls and email I still cant get a return number when clearly the policy state return within days
they just keep offering me a hundred dollar credit and now a two hundred dollar credit please help I just want to return item for a refund
jerry
Abes of maine listed a Panasonic camera and lense for Which I ordered I then received an email telling me to call to confirm the order, when I did I was told that item was on back order for 3-weeks (web site still show its in stock)The salesman wanted to charge me dollars more for a kit that included the battery, charger, carrying strap, I said those things come with any camera, he said not this oneI agreed to pay an extra $for this an express *** shipping when I received the updated bill he charged and extra $When I called this morning I was told "too bad that's the price you paid" when I asked to speak to a manager I was told flat out no and that I had better keep quite about this!! I ask for his name and was told its none of my business I told him I wanted his name and he hung up
Dear *** ***, Please accept my sincere apology on behalf of our companyI am very sorry to learn that your experience with our company was less than adequateWe are not *** authorize dealers maybe that why they will not service it for youWe value our customers and understand how
important it is to offer exceptional serviceIf you need service or any help please give us a call at 1-*** *** you can speak to Joe or Tony
Thank youSally D
This is a well documented SCAMI wish law enforcement could get involved
dba Abe's of Maine sells products onlineThey advertised a TV, LG Model *** for $2,on their websiteI ordered that TV and received an invoice for that amount plus shippingA store representative called the next day and told me the TV was the "International" Version and was technically inferiorIf I wanted the US Version I had to pay $moreI agreed based solely on his statements that there are Versions of Model number ***, an Inferior "International" one and a US oneBeing suspicious, I checked with the manufacturer, LG and received written confirmation there is only Version of Model ***, a US VersionAfter calling my credit card company to stop the charge, they said I could not and I explained the charge was fraudulent based on a lie to meThe store representative refused to honor the invoice confirming the advertised price and again lied about the inferior version being so
I bought from Abe’s because I had dealt with them satisfactorily long ago - regret itSame thing happened to meOrdered a camera and they called and said I order European model (no mention on the ad)I could get the US model for moreScamThen, when they re-did the order, they left out the suite number for deliveryThis is when I found out their customer service is as bad as their ordersEven though I was calling in the middle of the day (NJ time) they would not answerFinally I called sales -of course they answered immediatelyAfter three forwards, they hung upLuckily FedEx is on the ball and called about the suiteCamera came packed horribly but I know I'll never get any satisfaction from Abe’sI'll have to hope it worksI wish I would have ordered from someone reputable
On May 6, I ordered a *** EOS 7D Mark II DSLR camera with a 18-135mm IS STM LensAlso the package included a Battery pack, Battery charger and Interface cableThis is what was included in the boxThe total price was $1,The salesman *** S*** offered me a replacement *** 5hr battery and a starter kitThe starter kit included a second *** 5hr battery and a *** quick charger for the price of $After taxes and shipping, the total price was $1,I received my packaged on May 10, I did not receive the stater kit (a second *** 5hr battery and a *** quick charger)I called the company and spoke to *** St*** who was not very respectfulHe told me I had to call a manager at ***I called the company a second time and spoke to someone at ***I was told that I must had misunderstood my orderI told them Ihave my order on paper and I paid an extra $Also I told them the product online says what comes in the boxAlso this person w
I purchased a *** 5D Mark III with 24-lens I was told it would come with a year warranty from *** and an extended year warranty
I did not receive proof of purchase
I did not receive the *** Warranty Cards
I did not receive the *** year extended warranty