Williams Sonoma

The Corporate Customer Relations Department for Williams-Sonoma Incand West Elm are in receipt of this customer's complaint I have spoken to the customer to address their concerns On 4/17/we voided the Merchandise Card valued at $that was erroneously issued and mailed to the customerThis card presently has no value I have confirmed that on 4/17/the customer was issued a credit in full for -$and will post to the credit card on file, within 2-business days We consider this issue to be resolved Sincerely, [redacted] Corporate Customer Relations Williams-Sonoma Inc

Initial Business Response / [redacted] (1000, 5, 2015/11/05) */ $credit issued todayPlease allow 3-business days for your credit card company to post to your accountWe apologize for the inadvertent delay in issuing thisThis matter is resolved with no further action to be taken

Initial Business Response / [redacted] (1000, 5, 2015/11/05) */ Item already deliveredCredit already issued for shipping costsWe consider this matter resolved with no further action Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/09) */ (The consumer indicated he/she ACCEPTED the response from the business.)