IT'S TOO BAD THAT WISH.COM DIDN'T DO THE RIGHT THING FROM THE START!!!!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
They are garbage I was supposed to have an item that I ordered deliveired on the 22nd of December but I still haven't received it yet and I probably won't for the last four days I've been trying to contact wish.com customer service and I haven't gotten a single answer back yet
Initial Business Response /* (1000, 5, 2015/07/09) */
Hi [redacted],
We're so sorry to hear this! We have refunded this order for you and you should receive an email confirmation shortly.
If you have any questions, please feel free to email Wish support at [redacted]@wish.com.
Thank...
Thank you for continuing to use Wish. I can see you’ve placed 14 orders in the month of March ever since reactivating your account. As long as you have the same [redacted] account linked to Wish, you will be able to access your complete order history.
As we’ve mentioned, the only way to access the account associated with your [redacted] is to login through [redacted]. If you plan to deactivate the associated [redacted] account and would like to continue purchasing on Wish, I would recommend creating a new account through a different login method such as email or [redacted]
Thank you for your patience and understanding, and thanks for shopping on Wish!
Hey [redacted],We recently received your complaint from the Revdex.com. We would like to provide you with the address to return your items. Apologies for the frustration. Please return your products to this address:Wish Returns Center[redacted] 91761If you let us know the specific Items that you are returning, we will be happy to refund you in full right away. Please let us know if you need any further information.Thanks for shopping on Wish! -[redacted]Wish Customer Service Team [redacted]
Complaint: [redacted]I am rejecting this response because: I don't believe anything that they're saying after giving me the runaround for 3 monthsSincerely,[redacted]
Thanks for the continued follow up. We're so sorry to hear that the order was refunded back to your original payment. Unfortunately we're not set up to resend orders at this time. However, we will consider this as we look to grow and evolve Wish.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
Complaint: [redacted]I am rejecting this response because: I have not received my refund credited to my account. until I receive my money back I will not be satisfied Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because:
the assumed balance of $7.71 was meant to be paid ion may 1st , then they pushed it to may 15th , now they say payment will be released in june 1st.
so until payment be released this complaint will be stayed open
Sincerely,[redacted]
Complaint: [redacted]
I am rejecting this response because: All the items that were ordered prior to February 2017 have been returned..They were not tampered with and returned to the local post office. I think Wish should go by the order numbers and use them to refund the money back to my visa.
Sincerely,
[redacted]
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
I'd be happy to take a closer look at this for you.
I...
apologize for the inconvenience but I don't see your purchase on the Wish account associated with this email address [redacted]). Is it possible you've made an account with another email address?
In order for us to locate your account, could you please provide the following information?
* Order ID (it starts with a 5 and you can find this on your order confirmation email)
* Full name as it appears on your Wish profile
* Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars
* If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement
* If you used Klarna please provide the Klarna reference/statement number, which can be found on your Klarna statement
Once I have more information, I can hopefully get this resolved for you.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
Hello [redacted],
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
Apologies for this concern. I can look up any fraudulent charges if you can provide...
the following information for me:* The last 4 digits of your credit card number
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us. Thank you for your patience and understanding, and thanks for shopping on Wish!
Wish Customer Support Team[redacted]
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
Opening a refund request directly through the app puts all...
the information we need in one place. It is definitely the fastest way to get your money back.
To begin the refund process:
1. Tap the "Order History" tab from the drop down menu at the top of the screen.
2. Find your missing item on the page.
3. Tap on the big blue "Request Refund" button under that item.
4. Follow the prompts to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
Hello [redacted]
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
The following items have been refunded:
Order [redacted] Women's...
Sexy Lace Short Nightgowns Chiffon Spaghetti Straps Sleepwears Pajamas Pyjamas For Women
Order [redacted] Women's Fashion Sweet Beaded Flower Clip Toe Flat Bohemian Herringbone Sandals
Order [redacted] Sexy Halter Top Crochet Knit Monokini Swimwear Women's One Piece Swimsuit Bathing Suit Vintage Bandage Beachwear
Items do not have to be returned. Most refunds process in 5-7 days, but some can take up to 14 days. If you do not see your refund returned to your original payment method, please contact us and provide your Wish order ID (begins with a 56) that you can find in your order history.
In the future, please open a refund request directly through the app. Opening a refund request directly through the app puts all the information we need in one place. It is definitely the fastest way to get your money back.
To begin the refund process:
Tap the ""Order History"" tab from the drop down menu at the top of the screen.
Find your missing item on the page.
Tap on the big blue ""Request Refund"" button under that item.
Follow the promps to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us. Thank you for your patience and understanding, and thanks for shopping on Wish!
Wish Customer Support Team[redacted]
Complaint: [redacted]I am rejecting this response because: I will wait and see if my items arrive by the 28th. However, they have already sent me other e-mails saying my items would arrive by the 21st. When the 21st passed I was told the 23rd. Now I am told the 28th.This is a stall tactic. I have waited 30 days already for an item to be shipped from [redacted]. Not 30 days from the time I ordered... But 30 days since they stole the money from my bank account.
I want to know why my government allows known thieves to stay in business? I have seen Revdex.com reports and other reports on line in regards to Wish.com stealing people's money, adding fraudulant purchases on credit cards etc. Do they stay in business without punishment because they only steal leass than $500. Does the Revdex.com and our government only care when big money gets stolen from influential customers? Is the general [redacted] Public being robbed of $32 just not important enough? Maybe thats why they steal $32 from a hundred people instead $3200 from 1. Maybe the government doesnt care about the rights of the consumerSincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and although I know you send your items from China, I need a shipping number to know that what I am purchasing is actually on the way. For this, I won't be ordering from Wish anymore and thank you for your refund.Sincerely, [redacted]
Complaint: [redacted]
I am rejecting this response because:
II asked to have the order canceled before the item was sent and your company still charged my card and refused to give me a refund. That's fraud. Refund my money
Sincerely,
[redacted]
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
I certainly understand your concern and would be happy to investigate...
this further.
At this time, could you please provide the following information regarding the charge you're seeing?
* The last 4 digits of the credit or debit card charged
* The Paypal or Klarna transaction ID (If Applicable)
* The date of the purchase (the date on which the first charge appeared)
* The exact charge amount and the currency
* A screenshot of the charge as it appears in your statement (Please exclude any sensitive, identifying personal information)
Once I have more information, I can hopefully get this resolved for you.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
IT'S TOO BAD THAT WISH.COM DIDN'T DO THE RIGHT THING FROM THE START!!!!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
They are garbage I was supposed to have an item that I ordered deliveired on the 22nd of December but I still haven't received it yet and I probably won't for the last four days I've been trying to contact wish.com customer service and I haven't gotten a single answer back yet
Initial Business Response /* (1000, 5, 2015/07/09) */
Hi [redacted],
We're so sorry to hear this! We have refunded this order for you and you should receive an email confirmation shortly.
If you have any questions, please feel free to email Wish support at [redacted]@wish.com.
Thank...
you,
The Wish Team
Hello [redacted],
Thank you for continuing to use Wish. I can see you’ve placed 14 orders in the month of March ever since reactivating your account. As long as you have the same [redacted] account linked to Wish, you will be able to access your complete order history.
As we’ve mentioned, the only way to access the account associated with your [redacted] is to login through [redacted]. If you plan to deactivate the associated [redacted] account and would like to continue purchasing on Wish, I would recommend creating a new account through a different login method such as email or [redacted]
Thank you for your patience and understanding, and thanks for shopping on Wish!
[redacted]
Wish Customer Support Team
[redacted]
Hey [redacted],We recently received your complaint from the Revdex.com. We would like to provide you with the address to return your items. Apologies for the frustration. Please return your products to this address:Wish Returns Center[redacted] 91761If you let us know the specific Items that you are returning, we will be happy to refund you in full right away. Please let us know if you need any further information.Thanks for shopping on Wish! -[redacted]Wish Customer Service Team [redacted]
Complaint: [redacted]I am rejecting this response because: I don't believe anything that they're saying after giving me the runaround for 3 monthsSincerely,[redacted]
Hello [redacted],
Thanks for the continued follow up. We're so sorry to hear that the order was refunded back to your original payment. Unfortunately we're not set up to resend orders at this time. However, we will consider this as we look to grow and evolve Wish.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
[redacted]
Wish Customer Service Team,
[redacted]
Complaint: [redacted]I am rejecting this response because: I have not received my refund credited to my account. until I receive my money back I will not be satisfied Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because:
the assumed balance of $7.71 was meant to be paid ion may 1st , then they pushed it to may 15th , now they say payment will be released in june 1st.
so until payment be released this complaint will be stayed open
Sincerely,[redacted]
Complaint: [redacted]
I am rejecting this response because: All the items that were ordered prior to February 2017 have been returned..They were not tampered with and returned to the local post office. I think Wish should go by the order numbers and use them to refund the money back to my visa.
Sincerely,
[redacted]
Hello [redacted],
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
I'd be happy to take a closer look at this for you.
I...
apologize for the inconvenience but I don't see your purchase on the Wish account associated with this email address [redacted]). Is it possible you've made an account with another email address?
In order for us to locate your account, could you please provide the following information?
* Order ID (it starts with a 5 and you can find this on your order confirmation email)
* Full name as it appears on your Wish profile
* Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars
* If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement
* If you used Klarna please provide the Klarna reference/statement number, which can be found on your Klarna statement
Once I have more information, I can hopefully get this resolved for you.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
[redacted]
Wish Customer Service Team,
[redacted]
Hello [redacted],
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
Apologies for this concern. I can look up any fraudulent charges if you can provide...
the following information for me:* The last 4 digits of your credit card number
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us. Thank you for your patience and understanding, and thanks for shopping on Wish!
Wish Customer Support Team[redacted]
Hello [redacted],
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
Opening a refund request directly through the app puts all...
the information we need in one place. It is definitely the fastest way to get your money back.
To begin the refund process:
1. Tap the "Order History" tab from the drop down menu at the top of the screen.
2. Find your missing item on the page.
3. Tap on the big blue "Request Refund" button under that item.
4. Follow the prompts to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
[redacted]
Wish Customer Support Team
[redacted]
Hello [redacted]
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
The following items have been refunded:
Order [redacted] Women's...
Sexy Lace Short Nightgowns Chiffon Spaghetti Straps Sleepwears Pajamas Pyjamas For Women
Order [redacted] Women's Fashion Sweet Beaded Flower Clip Toe Flat Bohemian Herringbone Sandals
Order [redacted] Sexy Halter Top Crochet Knit Monokini Swimwear Women's One Piece Swimsuit Bathing Suit Vintage Bandage Beachwear
Items do not have to be returned. Most refunds process in 5-7 days, but some can take up to 14 days. If you do not see your refund returned to your original payment method, please contact us and provide your Wish order ID (begins with a 56) that you can find in your order history.
In the future, please open a refund request directly through the app. Opening a refund request directly through the app puts all the information we need in one place. It is definitely the fastest way to get your money back.
To begin the refund process:
Tap the ""Order History"" tab from the drop down menu at the top of the screen.
Find your missing item on the page.
Tap on the big blue ""Request Refund"" button under that item.
Follow the promps to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us. Thank you for your patience and understanding, and thanks for shopping on Wish!
Wish Customer Support Team[redacted]
Complaint: [redacted]I am rejecting this response because: I will wait and see if my items arrive by the 28th. However, they have already sent me other e-mails saying my items would arrive by the 21st. When the 21st passed I was told the 23rd. Now I am told the 28th.This is a stall tactic. I have waited 30 days already for an item to be shipped from [redacted]. Not 30 days from the time I ordered... But 30 days since they stole the money from my bank account.
I want to know why my government allows known thieves to stay in business? I have seen Revdex.com reports and other reports on line in regards to Wish.com stealing people's money, adding fraudulant purchases on credit cards etc. Do they stay in business without punishment because they only steal leass than $500. Does the Revdex.com and our government only care when big money gets stolen from influential customers? Is the general [redacted] Public being robbed of $32 just not important enough? Maybe thats why they steal $32 from a hundred people instead $3200 from 1. Maybe the government doesnt care about the rights of the consumerSincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and although I know you send your items from China, I need a shipping number to know that what I am purchasing is actually on the way. For this, I won't be ordering from Wish anymore and thank you for your refund.Sincerely, [redacted]
Complaint: [redacted]
I am rejecting this response because:
II asked to have the order canceled before the item was sent and your company still charged my card and refused to give me a refund. That's fraud. Refund my money
Sincerely,
[redacted]
Hello [redacted],
We are following up with you regarding your recent complaint with the Revdex.com. We greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.
I certainly understand your concern and would be happy to investigate...
this further.
At this time, could you please provide the following information regarding the charge you're seeing?
* The last 4 digits of the credit or debit card charged
* The Paypal or Klarna transaction ID (If Applicable)
* The date of the purchase (the date on which the first charge appeared)
* The exact charge amount and the currency
* A screenshot of the charge as it appears in your statement (Please exclude any sensitive, identifying personal information)
Once I have more information, I can hopefully get this resolved for you.
Again, we want to apologize for any inconvenience this issue may have caused. Should you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted]. Thank you for your patience and understanding, and thanks for shopping on Wish!
[redacted]
Wish Customer Service Team,
[redacted]