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Worthy.com

20 W 37th St Fl 12, New York, New York, United States, 10018-7365

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Worthy.com Reviews (%countItem)

In my opinion, Worthy is a great company to work with. Their process was explained to me every step of the way. Once I decided to send my items to them, the process was very fast and smooth. Although in the end I decided against the price they offered me, I would wholeheartedly recommend doing business with Worthy. They are a very professional company. Melissa M was my auction manager. She was very helpful and friendly. She patiently answered all of my questions and was very responsive to e-mails I sent her. She is a great asset to the company!

Very comfortable to deal with , Gail was very professional and knowledgeable.

They were very professional. I was very satisfied with my experience and I would recommend them.

Gail was very thorough on walking me through the process. She talked me through all of the options I had and helped compare similar rings to my sale so I would have an idea of what I could expect after auction.

I was very happy with Melissa and my auction!

Melissa M was my Customer Service contact person. She was very patient with me and very professional. I am very satisfied with Worthy and recommend Melissa very highly.

The whole experience was great. Melissa M was wonderful. She kept me updated all the time, almost every day. She walked me through all the steps, always assuring me how well everything was going. Over all it was a very good experience. Thank you so much Melissa.

I felt confident Worthy would successfully bring me the best offer thanks to Josh Robbins. He did a fantastic job explaining the differentiator of Worthy's approach over selling locally and I couldn't be happier with the dedication and friendliness with which he brought to the experience. Highly recommend!

After doing some online research about Worthy's services, experience and success at selling jewelry through their service, I contacted them. From the first contact their service and friendly attitude was incredible. Melissa M was my main contact for the process of sending the jewelry and all the steps involved in the process. She was awesome and kept me involved in all the steps along the way both via email, text and in phone calls. All the decisions were mine and Melissa gave me excellent advice based on her professional experience and expertise and the prior auctions held by Worthy. I came to truly trust them and it was well worth it. It felt like we were partners and I appreciated her friendly attitude and professionalism. Would recommend to others and use again should the opportunity be there to sell additional items.

Worthy made it so easy and safe to sell my ring. Melissa M was my customer associate and she was literally with me from the moment my ring was received, (via free insured Fed Ex shipping), through my payout. The communication step by step through the entire process is unrivaled.
This was a great experience. I highly recommend Worthy!

Overall a great experience. Josh Robbins provided great communication and explanation of the process. Josh was always available and willing to answer any questions I had and included detailed emails outlining answers to my various questions.

Josh R and the Worthy auction team went out of their way to keep me informed every step of the way. It is nice to work with a professional especially during a difficult time!

Although I didn’t accept the offer, Gail B did an exceptional job handling the process. She is extremely professional and I never felt pressured by her. Thank you Gail!

My experience with Worthy was made very comfortable and relaxed thanks to the entire Worthy team who were professional, and provided excellent communication throughout the auction process. Gail B in particular was extremely knowledgeable, answered all my questions, provided guidance and advice in the utmost professional manner. Worthy is a company to be trusted. Thank you all at Worthy.

I was skeptical at first, but soon realized these guys are professionals! Gail B did a GREAT job of communicating how Worthy works and what I could expect going forward... I sent 2 rings that my mom had left me after passing on... They sent the rings off to be graded and we started the auction... I was ready to get the rings back and just pay for the grading services because the auctions didn't yield what I had hoped for... Gail went back to bat for me with the buyer and was able to get what I wanted to get out of my valuables... The best part was I felt absolutely NO PRESSURE from Gail, Kendall or any of the other staff at Worthy and felt 100% in control of the outcome of our business arrangement! I HIGHLY RECOMMEND Worthy to anyone that might be considering what to do with valuables... Yes, I could have taken the items to a pawn shop and would have received only a fraction of their value... Yes, I could have sold them myself on *** or whatever... I am SO HAPPY I chose Worthy to do EVERYTHING for me and I genuinely feel I received the maximum value out of the jewelry... THANK YOU, Worthy.com!

great experience and customer service, Gail was amazing and kept me informed of what was happening all along the way.

I want my ring back. They don't respond to my emails. Never speak directly to an account manager. They keep saying that it is in the lab when the ring was already GIA. I want my ring back immediately!

Worthy.com Response • Jun 21, 2019

Hi ***,

Your ring has been safely and securely returned to you and has been shipped via *** to your confirmed address. We have *** delivery confirmation that you signed for your package on 6/*** at 12:39pm:

Melissa was amazing to work with and even went above and beyond to negotiate getting my reserve price.
From start to finish the process was smooth and easy and would highly recommend Worthy and working with Melissa.

Gail took the time to explain the entire process to me including which options for sales and payouts were available. She also was able to tell me prior auction prices for rings similar to mine so I could make the best informed decision on how to sell. This overall experience exceeded my expectations!

I am going to be honest, like most people, I was kind of uncomfortable sending my 2ct. diamond ring to a company 2,500 miles away! I did a lot of research and Worthy seemed to have very high recommendations so I gave it a try! I basically had nothing to lose, if my ring hit my personal reserve amount, it sold and if not I could choose to have it sent back to me at no obligation. Every step of the way I knew exactly what was going on. From Fed ex picking up my package in California to it arriving in NY to my ring getting cleaned and GA graded. Gail, my account executive was amazing! She helped me decide on a reserve price that I personally felt comfortable with and helped me get set up to watch my auction along the way. When my auction ended, we talked about my options and she let me know the process from there. I am very grateful for her help and her non pressuring attitude. I would highly recommend Worthy.com to another who is thinking about selling a piece of jewelry!

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Address: 20 W 37th St Fl 12, New York, New York, United States, 10018-7365

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