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Worthy.com

20 W 37th St Fl 12, New York, New York, United States, 10018-7365

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Worthy.com Reviews (%countItem)

Worthy was amazing to work with! I was a little apprehensive at first, but Worthy kept me updated via text and email every step of the way. Gail, my appointed representative, went above and beyond to meet my needs and get me the price I was looking for. Plus, they were compassionate, professional and trustworthy. I definitely recommend Worthy!!

I'm Sorry, but I read the reviews thought this would be my best bet to sell my post divorce wedding ring. Turns out it was a huge waste of time. First off all, they bombard you with calls and emails to get you to ship your ring to them, which is unnerving at best. Then once they had it ....radio silence except the email requesting to unmount your stone or stones. I had just had my ring GIA appraised, stones tightened, and ring was polished and ready to go basically. so I declined that part. Then the "their" appraisal came back.I was floored with the insulting offer of $128! If it went to auction, it was under $1000, then they would take 22% in commission! I said NO Thanks and had them ship it back, still waiting for it to arrive back to me. Mind you..my ring is a 5 diamond 14K. , .90ct ring appraised at $3500. What a waste of my time and theirs. Beware!

Worthy.com Response • May 10, 2019

Worthy works on your behalf and it is imperative to know the actual characteristics of your ring.
Worthy asks you to submit as much information about your ring as possible to make an initial estimation. If you are making assumptions and do not know the actual characteristics of your rings center stone, such as the accurate carat weight, then the estimate is an assumption until the ring arrives and our gemologist team can accurately evaluate and grade your diamond.
Our goal is for you to be educated and empowered to have the most information about your ring. First, GIA does not appraise mounted diamonds. Your ring, when received and evaluated by our team, did not include a single center stone diamond, but 5 smaller stones, each 0.15 - 0.20 each, while the sum total equals 0.90 for total carat weight, there is not a single diamond that is large enough for our platform to go to auction. This type of engagement ring can be misleading as it is often sold at retail for its total carat weight. Worthy clearly states it fee and it is only a fee should you accept the offer. Worthy is upfront and clear in telling you the actual characteristics of your ring so you know the actual market value and can make your decision to sell or not. You declined the offer and Worthy is shipping your ring back to you.

Customer Response • May 14, 2019

So basically, you only work with high dollar rings. Ok , I get it now. Still mine is NO cracker jack box ring, it was an insulting $128 offer, seriously?? By the way why are your people still calling me??

I had a wonderful experience with Worthy last week. Normally, I don't trust on line business. Especially, sent my diamond ring to a strangers over the phone. Well... my gambling blood turns out was success the Worthy . The best part of my experience was during the auction , Gail sent me email every step went with my ring until it sold. I would highly recommend Worthy to sale your jewel.
Worthy---- Thank you !

This was the ABSOLUTE BEST EXPERIENCE!! Gail was AMAZING!! I first talked to Neil & he was the nicest person!!! And then Gail took over & she was AMAZING!! She kept me up to date, on every, single thing that was happening, with my ring. I could not have imagined a better experience!! I would recommend Worthy.com to ANYONE who wanted to sell a ring.

I initially had some trepidation about sending a high value item through an overnight delivery service but my worries were relieved after discussing the full process with the Worthy agents. Great communication from their representatives, especially Melissa M (ref*), about every step of the process...from receipt to photography to appraisal, then from guaranteed offer to beginning of the actual auction. Very satisfied with the final sale that provided a nice nest egg for a ring that made me sad when I wore it!

Excellent communication and customer service.

I would definitely recommend Worthy. I was kept in constant communication through every step of the process. Any questions I had were answered thoroughly and promptly. I would like to give a big Thank you to my auction manager Josh R! He was excellent to work with. Josh made every effort to get the best price for my item and make me feel comfortable and confident in the decision that I made. Thank you again !

I am very happy with my experience. My rep, Kendall, walked me through every step from pricing to completion of the sale. When the minimum bid (set by me) was not met, Kendall negotiated with the buyer to an amount that was fair and closer to what I was expecting. I received the proceeds within 2 days. I can highly recommend this service and Kendall.

I loved my experience with Worthy. Having Gail as my Customer service representative made the entire process effortless and I felt my best interest was always her main concern. She explained everything to me and I knew what to expect every step of the way. I would definately recommend Worthy to anyone selling jewelery. Thank you Gail for everything. ***.

Melissa was the best!

It’s impossible for me to be any happier with my experience using ***. Melissa M worked her magic and was able to hit the exact number I was looking for. I would not hesitate to send them jewelry I’m looking to sell in the future. The best part about this experience was feeling that Melissa really had my back and negotiated with the buyer to ensure that I received the amount I wanted. There wasn’t any pressure on me and I was kept informed of the process every step of the way. It’s really nice to feel that the people you deal with truly enjoy what they do, and it’s obvious Melissa is both good at what she does, and loves it. Thank you Melissa and Worthy!

I am very impressed with Worthy. They kept me posted every step of the way and were able to sell my ring for the asking price. Great customer service. I would highly recommend them.

Very efficient service and 5 Star rating for Kendall V and Gail B and all the staff at Worthy. Good job ??

This was the best experience I have ever had when selling my valuables. Melissa went above and beyond making sure the process was easy and a success. I can not say enough nice things about Melissa or Worthy as a company. Thank you so much for my experience.

I had a great experience with Worthy selling my ring. They walked me through each step of the process. It was very easy and they handle everything. Melissa M was really great. My auction was a little short of my asking price and she was able to negotiate on my behalf to get me closer to my reserve.
It was a great overall experience. I will recommend Worthy to friends and family

It was a great experience. I was very pleased with the outcome of the auction.

I can't say I'm impressed, they offered me $100 for a $2500 retail ring, I was at least offered $500 at a local pawn shop. After all the shmoozing from a sales rep about how they are on our side to get the most money possible for the ring.
Took about two weeks to get the ring back, and they managed to mess the box up in the shipping (not necessarily their fault, probably ***, but still) so all I'm left with is two weeks lost and an arguably less valuable ring.
I am giving two starts instead of one because everyone I talked to was friendly and responsive.

Worthy.com Response • May 01, 2019

Hi ***, Your ring was received and evaluated as a 0.23 CT Round Cut Halo Ring, H-I, I1-I2, and a price was offered to you based on the resell value of your item. Since you declined the offer, Worthy has shipped your ring back to you, per your request.

Easy, easy, easy! From start to finish Elvin & Melissa were professional, friendly and trustworthy. The auction was fast and I actually ended up with more money than I thought I was getting!! What could be better than that?!

Melissa did a great job helping me through the process of selling my wedding set and getting me the best price. I am very happy with my experience with Worthy. She communicated with me throughout the entire process, gave me time to think about it, and never pressured me.

I appreciate the help I received from one of your Customer Success Associates, Kendall. He encouraged me to go ahead with the auction despite my initial plan to back out due to a low valuation on my antique ring. It didn't sell for my reserve price but did sell for more than what I thought it would so I'm pleased that I went ahead with the process.

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Address: 20 W 37th St Fl 12, New York, New York, United States, 10018-7365

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