Yodle, Inc.

Hello - we're very sorry that [redacted] didn't have a good experience as a Yodle customer. We have been in touch with him and have agreed on a resolution to address his complaint. We'd like to wish [redacted] all the best for future success.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Yodle, Inc had nothing to do with any rectification. It was a [redacted] rep I have been working with. Yodle, Inc as with their affiliate [redacted] are notorious unethical business with unscrupulous business practices. I will never have anything to do with them or recommend them. Stay Far away!I simply rejecting their response as to discredit their attempted claim to fame - This company has caused more harm and wasted my time than any good.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,We appreciate you bringing this matter to our attention. This customer's website has been been removed as of 10/*, and the payment of 19.47 has been refunded. We appreciate you considering this matter closed as resolved.Regards,Michael B[redacted]Manager, MarketingWeb.com[redacted]...

[redacted]
[redacted]

Dear Revdex.com,We have received the complaint for [redacted], complaint #[redacted].We have reviewed the client's concerns and can confirm that the client has been provided with a refund in the amount of $248 as requested. The services have also been terminated and no further action is...

required. We apologize for any frustration this issue may have caused and wish [redacted] nothing but the best in future endeavors.Thank you,Kellin H[redacted]Executive Office[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We are happy to report that we have contacted [redacted] and have reached a mutual agreement.

Dear Revdex.com: Thank you for bringing this issue to our attention. We're sorry to hear that [redacted] didn't have a better experience. We are happy to report that we have contacted [redacted] and have reached a mutual agreement. Best, GB.

Dear Revdex.com: We are very sorry to hear about [redacted]s experience, this is certainly not the type of experience we want any of our 50,000 customers to have. After leaving a few voicemails and an email, we have been unsuccessful at reaching him but we are hoping to be in touch with him soon so we...

can resolve this matter. [redacted] can reach Ron L[redacted] at ###-###-#### who will work with him directly on addressing his concerns and finding a mutual agreement. Thank you, Jessica M[redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID [redacted].We have further discussed the issue and I am to be issued a full refund, and I find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com - we're sorry that Yodle's marketing program isn't what [redacted] was looking for. We have contacted him to cancel his account, we just need to finalize the paperwork. We should be able to completely resolve this issue as soon as we have the paperwork back from [redacted].Thanks,[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. I'm disappointed to hear about [redacted]'s experience. However, I am happy to report that we have contacted [redacted] and have reached a mutual agreement. Best, GB.

Dear Revdex.com,We investigated [redacted]’s issue further and
escalated this situation to additional people doing everything we could to fix the problem with the content on his [redacted]
listing, which we are happy to report has now been rectified. [redacted] still needs to claim ownership of
the listing by following the instructions outlined in the attached images. Per
our previous communications, he will  also need
to create a [redacted] email address if he doesn’t already have one. By following
these steps, it will assure [redacted] does not have any
further challenges like this moving forward. We are very sorry for [redacted]’s frustrations and wish him all the best in his future
endeavors. Best,[redacted]

Dear Revdex.com,We have been in touch with [redacted], and have worked with him to come to an agreement. We've resolved this issue, and wish [redacted] and his business the best of luck.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,
I'm sorry to hear that [redacted] was disappointed in his experience with Yodle and that he had trouble transferring his directory listings. It is our practice to release these listings as part of the account cancellation process, and we've been in touch with [redacted] to...

explain how to reclaim them. If he has any further questions, we are happy to help facilitate a smooth transition and he can reach out to his client services representative or contact me personally at [redacted] 
Thank you,
[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We have contacted [redacted] and are glad we were able to reach a mutual agreement. Best, GB.

Dear Revdex.com,We have reached out to [redacted] about this matter. As we have explained to [redacted] attempted to change the URL and phone number on his [redacted] listing on May [redacted], 2015, almost immediately after he canceled his account with us. Unfortunately this change was not...

accepted. At this point Yodle no longer has access to [redacted]’s [redacted] listing. He has to follow the instructions outlined in the attached images to change the listing himself. [redacted] needs to create a [redacted] email address if he doesn’t already have one in order to make this update. We want to assure [redacted] again that Yodle does not have anything to gain by his [redacted] listing remaining inaccurate, and that we are happy to help him as much as we can if he continues to have challenges with this matter.Best,[redacted]

Dear Revdex.com,We have spoken to [redacted] and have agreed upon a settlement. We aim to deliver great value and service to all of our clients, and are disappointed that [redacted] didn't receive the strong return on investment that so many of our 50,000+ customers enjoy.We wish [redacted] all the very...

best for his business.Best,Radley