This is the worst company I have ever had the misfortune to deal withIf you value your business, money, time and sanity you will go to literally ANY OTHER BUSINESS out there
It's been over days and I haven't received my card and they want let me get my money .They sent me some checks that now they say I can't use because now their saying they sent the wrong checjs.Ecerytime I call they ask me do I want to cancel the card that's on the way and oder another one.I bills are pasted due and some are canceled because of thisI just need my money so I can pay my billsPlus they need to pay me back for my late fees and reconnect fee.Product_Or_Service: Money network
*** Credit Card rep Darren D*** made promises of lower rates and getting a POS for the bar restaurant that was better then my current Micros systemThe equipment sent is for retail not bar and table serviceI have not removed it from the packaging and have been trying to reach the agent and the company to cancel the contract, lease, and return the equipmentI have witnesses to the promises made and broken including closing the existing credit card account with Capital Bankcard and *** paying the termination feeI've also contacted the POS equipment provider and discovered that NCR equipment was ordered on their website by the *** agent using my information, and then creating a First Data lease for three times the value of the equipment that was never set up and installedI was told by NCR the point of contact for *** was Damien S***- XXX-XXX-XXXXThis individual will not take call to arrange for them to cancel the lease and credit card contract not activat
Before signing an agreement with First Data I was promised they would save me $hundred a month with NO HIDDEN FEES
I was worried about the fees for leaving the current Credit Card company that I was using and was assured that First Data would pay any and all fees for that as wellAfter I told the company that they had not kept their end of the agreement that I wanted to cancel my account I was not told about an early cancellation fee of $ They have continued to take money out of my accountI called about that told they had not received the cancelation letter Refaxed and money still being taking out of my account
Misleading early termination fees & lack of support for customers to file a complaint within the company
Merchant accnt# XXXXXXXXXXXXI have complaints 1) I was mislead by one of the sales rep in January (approx Jan 16-17th)I called to verify how much my termination fee was so I could switch to a more economical processing companyI knew it was $but I wanted to double checkThe sales rep (and I did not get her name) looked up my account and she told me it would be pro rated for the remaining months I had left on the leaseThat it would be approx $I hung up feeling relieved as my business was really struggling & I made the decision to switch companies so I could save $a month Due to unforeseen circumstances, I was not able to call to cancel until weeks agoWhen I called, I was told that it was going to be $& that there was no way out of it because I signed a contractOf course, I protested saying that I talked to someone else previously and was told dif
First Data *** merchant services did NOT make our company deposit in the agreed hr time-period I'm handcuffed as a business due to their CONFUSING and horrid customer service This affects a LOT more that I'm not willing to share with the world - but essentially it's a breach of contract There was no effort by/from upper management to get the money into our account by business close - they indicated that the best case would be Monday before the money would appear - and it's now Friday
Product_Or_Service: ***
Account_Number: ***
I got stock with this company thru Touch Suite I used the Machine to make only two transactions and they want me to pay $every month Even thought I do not use that machine any more They want to still your money They do not want to brake the agreement that I did not see since they did not give me a hard copy They do everything really fishy for you to sign and they do not want to do anything with you to be happy Get away from this company and TouchSuite They are a rip off company and First Data Merchant Services has Alternate Business Names Look on the Revdex.com before any Work They Tell you to call1-800-326-and they do nothing for you
DO NOT USE THIS COMPANY! Before signing an agreement with First Data we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contact First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money" on your credit card transactions make sure they ARE NOT from First Data
Fraudulent charge on my account without my notification or consent
Business has been charged by I-Payment approximately dollars for months without prior authorization or notification
I spoke to company and they do not have any details to verify my consent for services they claim I have signed up for
This is a fraudulent charge
They recorded my loan origin date as "1969" (I wasn't even born yet) and now it's affecting my creditNo one will fix it
I tried on multiple occasions to contact someone in regards to this No one will help me and this information is not accurateMy credit was damaged because the loan looks fraudulent
I only gave a star because I was required to give something!!! I received my system through a recommendation from another personI was told by the poc that it was a free service and that their fees were better then PayPalLies lies lies They've been charging my account monthly for outrageous fees that I wasn't even aware ofI've called and canceled service THREE times and each following month I get charged I've finally called my bank to stop paymentClover and first data have HORRIBLE customer service and give me the run around very time I've calledI don't understand how they have an A+ rating with Revdex.com when 93% of the reviews are negativeHORRIBLE fraudulent company DON'T USE THEM!!!!
My job deposits our check through a money network cardI was paid on this past Friday but my check was $less than what my job depositedThere's no holds or anything, my money is just missingI've tried calling the business since Friday, but it keeps saying due technical difficulties, they're not able to answer the phoneSo then I look online to see if anone else is having this same problem, of course they are..people are outraged, and the fact that the business won't even answer the phone about MY money angers me
I signed a lease with this company to lease their Point Of Sale System for a duration of months beginning 11-01-I have a copy of my signed lease that I sent to themThis signed lease was illegally changed AFTER I signed the document to monthsMy term was written in as the document stated NOT to sign lease unless months was filled in and it was filled in as a month lease that was agreed ion by Bank of America.After the fact someone scratched out the months and changed it to monthsI have contacted this company numerous times and keep getting the run around ,
Product_Or_Service: POS Retail System lease
Account_Number: XXXXXXXXXXXX
I was tricked into signing a mo lease for credit card processingI received a cold call & they were smooth, as I normally do not even take these calls I listed & agreed to fill out an "application"It was such a cut & dried plan, easy to understandI did question the line that said "Non-cancelable mo lease" though I was assured twice, which is how many times I went back to question it, that the lease was to protect my rate from any changes for that periodSo ultimately it was there to protect me; however, if I wanted out of the program it would cost me only $at any time, for any reason, and I could walk away free & clearI was given the salesman name, direct line, direct e-mail, which he answered once & then fell off the face of the earthThey had conned me into a lease for months, or $The website for processing payments didn't even have contact info & it looked really unprofessionalI never did process with themI was told that even thought I was lied to
First Data is holding our company funds for the past months and will not release it for another days with no justification & breach of contract
Merchant#:***
First Data is holding approximately $54,of our money due to a cardholder dispute for a portion of this amountWhen I call to find out why this is, after getting transferred many times and hours on the phone, I got a hold of *** at *** and she made the decision that our account is a security risk and decided to hold this amount with following any procedures or our signed contractShe would refer to me to her supervisor, however when I call that extension, the voicemail says he is out of town for the next monthKnowing this information, she would not refer me to anyone else nor give me any explanation
I call different supervisors in different departments but everyone refers me back to this single individualNo one else in this company can handle our file other than ***!
Our money i
A sales repfor First data, *** *** promised better benefits and no commitment exept he lied and now we cant get out of a supposed contract
My mother and I where contacted by *** *** as he walked into our salonHe came in offering a better credit card processor that had no commitmentsHe also stated that this plan would save us moneyAnd neither of his claims where trueHe also said that it was a month to month plan and we could cancel at any timeWe were conned into believing him and now we are stuck
This company is horrible! Stay away! They are impossible to get on the phoneThey lie about some of the chargesThe worst company ever to deal with, they scam everything there is
I had a merchant services account and I processed a payment for a customer on 2/19/ and I was given a receipt to show that my payment went thruI called merchant services to follow up about my payment and I was transferred to *** XXX-XXX-XXXX in risk management and he asked for additional information which I provided and my funds were suppose to be releasedEach time I've called I can never get him on the phone and I've been getting the run around and I still do not have my moneyIf there was a problem with the payment I feel they should have not let it go thru but they let somebody walk out of my business with a receipt and now I'm getting the run around about my fundsWe discussed ending the business relationship which is fine but I would like my funds as I was told I would receive
First Data never returns phone calls We have had over 40K held in a reserve for over six months Our money was supposed to be released to us months ago and they constantly avoid phone calls and lack any transparency
I am a partner in the business Mobile Lube Service An amount of $was swiped on the First Data card reader on March 21, Several attempts to get in touch with these people after days of withholding our money No one returns calls and when I called the main office number and asked the average amount of time money was withheld from the customer, the representative hung up on me Today, March 30, someone finally called and said it would be another hours until we get the money They also said the same thing hours before that and hours before that This is a scam and I want the money deposited TODAY!
Product_Or_Service: CARD READER
This is the worst company I have ever had the misfortune to deal withIf you value your business, money, time and sanity you will go to literally ANY OTHER BUSINESS out there
It's been over days and I haven't received my card and they want let me get my money .They sent me some checks that now they say I can't use because now their saying they sent the wrong checjs.Ecerytime I call they ask me do I want to cancel the card that's on the way and oder another one.I bills are pasted due and some are canceled because of thisI just need my money so I can pay my billsPlus they need to pay me back for my late fees and reconnect fee.Product_Or_Service: Money network
*** Credit Card rep Darren D*** made promises of lower rates and getting a POS for the bar restaurant that was better then my current Micros systemThe equipment sent is for retail not bar and table serviceI have not removed it from the packaging and have been trying to reach the agent and the company to cancel the contract, lease, and return the equipmentI have witnesses to the promises made and broken including closing the existing credit card account with Capital Bankcard and *** paying the termination feeI've also contacted the POS equipment provider and discovered that NCR equipment was ordered on their website by the *** agent using my information, and then creating a First Data lease for three times the value of the equipment that was never set up and installedI was told by NCR the point of contact for *** was Damien S***- XXX-XXX-XXXXThis individual will not take call to arrange for them to cancel the lease and credit card contract not activat
Before signing an agreement with First Data I was promised they would save me $hundred a month with NO HIDDEN FEES
I was worried about the fees for leaving the current Credit Card company that I was using and was assured that First Data would pay any and all fees for that as wellAfter I told the company that they had not kept their end of the agreement that I wanted to cancel my account I was not told about an early cancellation fee of $ They have continued to take money out of my accountI called about that told they had not received the cancelation letter Refaxed and money still being taking out of my account
Misleading early termination fees & lack of support for customers to file a complaint within the company
Merchant accnt# XXXXXXXXXXXXI have complaints 1) I was mislead by one of the sales rep in January (approx Jan 16-17th)I called to verify how much my termination fee was so I could switch to a more economical processing companyI knew it was $but I wanted to double checkThe sales rep (and I did not get her name) looked up my account and she told me it would be pro rated for the remaining months I had left on the leaseThat it would be approx $I hung up feeling relieved as my business was really struggling & I made the decision to switch companies so I could save $a month Due to unforeseen circumstances, I was not able to call to cancel until weeks agoWhen I called, I was told that it was going to be $& that there was no way out of it because I signed a contractOf course, I protested saying that I talked to someone else previously and was told dif
First Data *** merchant services did NOT make our company deposit in the agreed hr time-period I'm handcuffed as a business due to their CONFUSING and horrid customer service This affects a LOT more that I'm not willing to share with the world - but essentially it's a breach of contract There was no effort by/from upper management to get the money into our account by business close - they indicated that the best case would be Monday before the money would appear - and it's now Friday
Product_Or_Service: ***
Account_Number: ***
I got stock with this company thru Touch Suite I used the Machine to make only two transactions and they want me to pay $every month Even thought I do not use that machine any more They want to still your money They do not want to brake the agreement that I did not see since they did not give me a hard copy They do everything really fishy for you to sign and they do not want to do anything with you to be happy Get away from this company and TouchSuite They are a rip off company and First Data Merchant Services has Alternate Business Names Look on the Revdex.com before any Work They Tell you to call1-800-326-and they do nothing for you
DO NOT USE THIS COMPANY! Before signing an agreement with First Data we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contact First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money" on your credit card transactions make sure they ARE NOT from First Data
Fraudulent charge on my account without my notification or consent
Business has been charged by I-Payment approximately dollars for months without prior authorization or notification
I spoke to company and they do not have any details to verify my consent for services they claim I have signed up for
This is a fraudulent charge
They recorded my loan origin date as "1969" (I wasn't even born yet) and now it's affecting my creditNo one will fix it
I tried on multiple occasions to contact someone in regards to this No one will help me and this information is not accurateMy credit was damaged because the loan looks fraudulent
I only gave a star because I was required to give something!!! I received my system through a recommendation from another personI was told by the poc that it was a free service and that their fees were better then PayPalLies lies lies They've been charging my account monthly for outrageous fees that I wasn't even aware ofI've called and canceled service THREE times and each following month I get charged I've finally called my bank to stop paymentClover and first data have HORRIBLE customer service and give me the run around very time I've calledI don't understand how they have an A+ rating with Revdex.com when 93% of the reviews are negativeHORRIBLE fraudulent company DON'T USE THEM!!!!
My job deposits our check through a money network cardI was paid on this past Friday but my check was $less than what my job depositedThere's no holds or anything, my money is just missingI've tried calling the business since Friday, but it keeps saying due technical difficulties, they're not able to answer the phoneSo then I look online to see if anone else is having this same problem, of course they are..people are outraged, and the fact that the business won't even answer the phone about MY money angers me
I signed a lease with this company to lease their Point Of Sale System for a duration of months beginning 11-01-I have a copy of my signed lease that I sent to themThis signed lease was illegally changed AFTER I signed the document to monthsMy term was written in as the document stated NOT to sign lease unless months was filled in and it was filled in as a month lease that was agreed ion by Bank of America.After the fact someone scratched out the months and changed it to monthsI have contacted this company numerous times and keep getting the run around ,
Product_Or_Service: POS Retail System lease
Account_Number: XXXXXXXXXXXX
I was tricked into signing a mo lease for credit card processingI received a cold call & they were smooth, as I normally do not even take these calls I listed & agreed to fill out an "application"It was such a cut & dried plan, easy to understandI did question the line that said "Non-cancelable mo lease" though I was assured twice, which is how many times I went back to question it, that the lease was to protect my rate from any changes for that periodSo ultimately it was there to protect me; however, if I wanted out of the program it would cost me only $at any time, for any reason, and I could walk away free & clearI was given the salesman name, direct line, direct e-mail, which he answered once & then fell off the face of the earthThey had conned me into a lease for months, or $The website for processing payments didn't even have contact info & it looked really unprofessionalI never did process with themI was told that even thought I was lied to
First Data is holding our company funds for the past months and will not release it for another days with no justification & breach of contract
Merchant#:***
First Data is holding approximately $54,of our money due to a cardholder dispute for a portion of this amountWhen I call to find out why this is, after getting transferred many times and hours on the phone, I got a hold of *** at *** and she made the decision that our account is a security risk and decided to hold this amount with following any procedures or our signed contractShe would refer to me to her supervisor, however when I call that extension, the voicemail says he is out of town for the next monthKnowing this information, she would not refer me to anyone else nor give me any explanation
I call different supervisors in different departments but everyone refers me back to this single individualNo one else in this company can handle our file other than ***!
Our money i
A sales repfor First data, *** *** promised better benefits and no commitment exept he lied and now we cant get out of a supposed contract
My mother and I where contacted by *** *** as he walked into our salonHe came in offering a better credit card processor that had no commitmentsHe also stated that this plan would save us moneyAnd neither of his claims where trueHe also said that it was a month to month plan and we could cancel at any timeWe were conned into believing him and now we are stuck
This company is horrible! Stay away! They are impossible to get on the phoneThey lie about some of the chargesThe worst company ever to deal with, they scam everything there is
I had a merchant services account and I processed a payment for a customer on 2/19/ and I was given a receipt to show that my payment went thruI called merchant services to follow up about my payment and I was transferred to *** XXX-XXX-XXXX in risk management and he asked for additional information which I provided and my funds were suppose to be releasedEach time I've called I can never get him on the phone and I've been getting the run around and I still do not have my moneyIf there was a problem with the payment I feel they should have not let it go thru but they let somebody walk out of my business with a receipt and now I'm getting the run around about my fundsWe discussed ending the business relationship which is fine but I would like my funds as I was told I would receive
First Data never returns phone calls We have had over 40K held in a reserve for over six months Our money was supposed to be released to us months ago and they constantly avoid phone calls and lack any transparency
I am a partner in the business Mobile Lube Service An amount of $was swiped on the First Data card reader on March 21, Several attempts to get in touch with these people after days of withholding our money No one returns calls and when I called the main office number and asked the average amount of time money was withheld from the customer, the representative hung up on me Today, March 30, someone finally called and said it would be another hours until we get the money They also said the same thing hours before that and hours before that This is a scam and I want the money deposited TODAY!
Product_Or_Service: CARD READER