This company contacts me more that once a week to sell servicesI have asked for months to be removed from the call list, caller states cannot
see above
ACCOUNT CANNOT BE VALIDATED AND IS LISTED AS DEROGATORY ON MY CREDIT REPORT
UPON CHECKING MY CREDIT REPORT EARLIER THIS YEAR, FIRST DATA MERCHANT SERVICES WAS LISTED AND SHOWING DEROGATORY INFORMATION ON MY FILEI TRIED CONTACTING THE COMPANY SEVERAL TIMES TO NO AVAILONCE I FINALLY REACHED A REPRESENTATIVE, SHE INFORMED THERE WAS NO ACCOUNT INFORMATION LOCATED UNDER MY NAME AND TRANSFERRED ME TO A THRID PARTY REPRESENTATIVEUPON SPEAKING TO THEM,THEY CONFIRMED THEY DID NOT SEE AN ACCOUNT AND GAVE ME THE TELEPHONE NUMBER TO CONTACT FIRST DATA GLOBAL LEASINGI CALLED SEVERAL TIMES AND LEFT SEVERAL MESSAGES REQUESTING OFFICIAL PAPERWORK AND OR A COPY OF A CONTRACT OR OFFICIAL DOCUMENTATION VALIDATING THIS ACCOUNT AND TERMSI NEVER RECEIVED A CALL BACK OR DOCUMENTATIONTHIS ACCOUNT NEEDS TO BE REMOVED FROM MY CREDIT REPORT IF THERE IS NO RECORD OF MY CONTRACTING THESE SERVICES FROM FIRST DATA MERCHANT SERVICES
ACCOUNT LISTED ON CREDIT REPORT ***
I began using First Data in July of 2014, and leasing the equipment from themThe credit card processing worked well, and never had an issue with money being transferred to the business accountUnfortunately, after fifteen years, I was forced to close the businessTherefore, I had made monthly payments of $to present, or, $for approximately $worth of equipmentIn speaking with them, they would like an additional $to finish the lease, and then, return the equipment to them, for a grand total of, $for this equipment that can be purchased for $They would have no discussion about releasing the balance of the lease, even though the business is closedVery, very hard approachI could understand if we were only a few months into the leaseI would recommend that you purchase the CC processing equipment, and never get involved with leasing from First DataIt would appear that I am not alone on the review ratings which are miserable
Refund back to my account
Sense I started business with First Data back in February I was told all my monthly fee for all my purchase will be 2.1%, but it was all wrong , they charge my account monthly with higher rate so my Compass bank account was overdraft every month for pass months so that is total off overcharges 12X38$=$
I need this moony back in to my account asap , It was all First Data fault , they told me I can contact my Compass bank ,what I did but they can't help me , they told me I need to get the refund back from First Data
merchant ID#***
WE ARE STUCK IN CONTRACTS WITH FIRST DATATHE FIRST ONE WAS SIGNED ON 10/8/2014.THE MERCHANT NUMBER IS***THE LEASE WE SIGNED WAS FOR YEARSWE SIGNED THIS WHEN WE TOOK ON CPN MERCHANT SERVICESTHE CHARGE PER MONTH IS $WE ARE NO LONGER WITH CPN AND FIRST DATA WILL NOT DROP THE CONTRACT OR CHARGESON 2/16/WE SIGNED WITH SECURUSTHIS SALES PERSON WAS NOT AS UP FRONT AS I HAD HOPEDHE SKIPPED AROUND THE CONTRACT AND CONVINCED ME THAT MY TOTAL FOR THE MONTH WOULD BE $TOTALALL PROVED TO BE NOT TRUE AGAIN FOR YEARS THEY WILL NOT LET ME OUT OF THESE CONTRACTSWE ARE STUCK PAY $FOR NO SERVICESWE ARE NOW WITH FLAGSHIP AND ARE VERY HAPPYCOULD YOU PLEASE HELP US WITH THIS PROBLEM WE ARE A SMALL FAMILY BUSINESS AND WE CAN'T KEEP UP WITH THESE PAYMENTSI HAVE BOTH LEASE AND MERCHANT NUMBERS FOR THESE CONTRACTS BUT I AM UNABLE TO INPUT THEM HERE THANK YOU, FRED MCCARTHY
Product_Or_Service: LEASING
This company sent me a letter indicating that I set up a cash account with them (I DID NOT) A cash account to be direct they said they were going to charge me a nominal monthly maintenance fee and to check the back of my "Premier Account Card" that THEY said I received in a Welcome packet, which I did not NOR do I want How do these people get away with this stuff I called them and they only way to get through is to give them the account number they gave me on the front of the letter I'm afraid this is their way of activating this account They said they were having issues and to call back later, but I feel instead like I said it was their illegal way of setting up the account I sent them a letter and told them to discontinue all information about me and this account I don't know what else to do But decided to write you I'm in an elderly association of unit and we all received this letterNot everyone here is able to be as proactive as me and I am worried for all
I received my direct deposit on October 18, Me and my family were out of town several hundred miles away from my homeI was paid over $I stopped at a gas station and my card was declinedI called in to customer service to see what the problem wasI was informed that my card had been deactivated and that I would have to order a replacement cardTo begin with, I never asked for my card to be deactivatedSecond, there customer service is based in the Philippines!!! I could barely understand a word they saidWhen I asked to speak to a manager, they informed me that they were "off right now"I provided all of my credentials and they even sent a code to my phone I had to read back to themStill they wouldn't allow me access to MY MONEY!!!! This is absolutely not right!!! When I asked what credentials were provided to deactivate my card, they refused to answer meFinally, the customer service representative admitted THEY has a security breachHowever, they still refus
No Customer service, no return of emails, broken equipment, unlawful charges on checking account for various fees with no prior notice
As of January 7th at or around 1:pm we concluded our last phone call with Clover supportOur merchant number is We have had multiple issue with Clover support over the last few months which have caused reason for concern and at last our concerns have been validatedLast night 1/6/at 7pm the cash drawer for our Clover system stopped opening, this has not been the first timeOther times the drawer mysteriously opened again, this time it did notWe had $worth of cash in the drawer for sales transactions that could not be used, causing us lost sales that can never be recoupedThe cash drawer model number is D100, part number is FAYJ1006010, the serial number is***We were on the phone at 8:15pm with Clover support and put on hold for hoursNo one on the Clover support team could help us, no oneThis morning
Ordered a wireless debit machine, and received a wired machineCalled company and told them they made a mistakeThey told me they would a wireless machine at higher rate per month than what I agreed onI closed account today with merchant services which is flashpay, then they transfered me too this company First dat global services, and they told me I could buy out contract since I signed contract started june 1st but never even activated other machine We are a non profit music venue called The Hollywood STAR ROOM
Product_Or_Service: no
Account_Number: ***
Because this company failed to update information, which they asked forInformation that should have been updated in June of In November I was notified that this company was going to start withholding federal fundsI called them 11-23-and was told by *** (last name unknown) our information had been updated and is correct, to disregard the letter
We are a seasonal business and don't start running anything threw our card machine until AprilAt this time until current, this company has over 16,dollar withheldI have spoke to them several times along with the IRSI have faxed a Wand updated a Won this company's web siteWaiting for the IRS to approve our EIN #, which should have been updated a year agoThe IRS is telling me that once they approve our EIN # is correct this company First Data should release our money back to us and no longer withhold federal withholdingsFirst Data is telling me they will not release money back to us until they file ta
Worstttttttttttttttttttttttttt Company ever ever, never use this people they came to me made switch to them telling me sweet little lies after Month using their only platform, they froze my account holding, listen to this $and they won't release it until months, if you very want to keep doing business NEVER USE FIRST DATA AS A MERCHANT We are working we a lawyer to sue them
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other
Clover Mobiles
Clover Flex
Clover Bluetooth Printers
I file a dispute with the company that my employer use for payroll and I call to let them know that I had some funds to come out of my account that was not authorize by me in the amount of $and I called on 11/and I email a doc in on 11/to the company first data with my signature to speed the process up and I have called many times and I have been given the run around about my money and I called the merchant charter commto let them know that the fund came out my account so they could give me my money back a I was told that I will have to file a dispute with my cardholder to get my money back I didn't have no account with them I call my cardholder to let know that and I was told okso I call back on wed11/and I was told that it was denied after I called days before and I was told that they could not find my email that was send from *** about the dispute the agent that I will get provisional credit on my account on 11/in the amount of $
Charged me for unused services and continued charging me after closing my account
I moved in 10/and was charged for services when I wasn't using themWhen I called to resolve the charges, they weren't going to credit meI decided to cancel with the supervisorHe told me there would be a fee, I said "fine." They still kept billing meI want all of my fees from 10/until now refunded
First Data reported to the IRS that I had 1099K for 15,for income
Since this was a fraudulent 1099K, I contacted the company in an attempt to get a copy of the 1099K for the IRS and the policeFirst data stated they could not give me a copy because I did not know the phone number of the account holder who is doing business with first data
There is no fraud department or any way that I was allowed to even make a complaint or obtain any information about the fraudulent information someone used by submitting my social security account number
Account_Number: ***
I have leased equipment with First Data where the lease period is upI was sent a notice of where to send the equipmentI noticed the serial number did not match the serial number on the equipment I had so I called the number listedAfter a few phone calls later I was told that to change the number on file I would have to get a hold of the merchant service company to send a swap form with the correct number on it before I could return the equipmentI tried to contact my merchant service company Securis, who buy the way have changed their name, where I left several messages over a couple of weeks with no call back I then called First Data again and they had a different number for my merchant service company so they called it while I was on the other lineI was then connected with the merchant service company and the customer service agent sent me an email with the correct serial number and the email showed that they had also sent it to First Data When I called to make sure they had received the email with the correct serial number they said they could not find the email, so I emailed it to them When I called them back again they put me on hold for a very long time to fine this emailFinally they said they found the email and that it would take some time for them to update the information into their system Mean while they keep charging me $for this equipment of which I sent back because I was tired of the run around Two months later it still is not resolved and they are still charging me $each monthIt seems to be in their benefit to not resolve this issue so I guess my only recourse is to file a law suite and it will be a class action lawsuit and we will find other businesses who have the same problem and will be able to find other issues with First Data as well
Could not use adp total pay card on 12/2/to make a purchase after loading cash @Walgreens
12/2/at 12:02pmEST I loaded $onto TotalPay prepaid card at Walgreens Store #in Berlin NJThe same day; several hours later, I went to MetroPCS in Pine Hill NJ to purchase a new cell phoneAfter about minutes I picked a phone and attempted to pay $with the TotalPay prepaid card approximately 3:30pmEST The cashier attempted to ring up the purchase (credit) times and when he swiped it, the system prompted "Issuer Unavail." I told him I just put $on the card specifically to purchase the phoneI told him to try swiping DEBIT-- although I did not want the surcharge Nonetheless, their system got the same feedback swiping debit; "Issuer Unavail." The cashier allowed me to use the phone I was trying to purchase, and I called the toll free # on the back of the card which did indicate a balance of over $ I waited on hold to speak with a CSR for about mi
On March 18, 2016, I called Citibusiness where I currently have a business and personal accountDuring this time we spoke about a convenient way to help my clients swipe their credit/debit cardsI was transferred to a company Clover where I spoke with Mr*** ***After thoroughly speaking with *** about the fees associated with the services I would require, I agreed to have the Clover Mini shipped to the businessOnce the machine arrived, I called Clover and spoke with a wonderful representative to set up the deviceThe next day I began to receive multiple emails from separate companiesEach company had access to my account and a fee that I was suppose to pay themThe $monthly fee discussed with Mr *** had almost tripled overnightI immediately called and said I want no part of this company and want to send the machine back right awayI was told to contact my sales reponce I did and explained the situation, *** said he was in a meeting a would cal
The*** client service at this organization is absolutely horrible! We canceled services with Telecheck in NovThey continue to bill every month regardless of cancellationWe haven't used their services and I have called in multiple times to try and stop billing and services and their only answer is to forward me back to the representative that made the mistake on cancellation in the first placeHe won't do anything to help because it was his error the first placeI asked to be escalated to his manager, who is *** *** @*** where I have left a minimum of messagesShe will not return my calls or resolve the issue eitherBetween incredible hold times and being tossed around like a rag-doll, I am only filing a compliant to get the help I need.Product_Or_Service: Check processing servicesAccount_Number: ***
They billed me incorrectly againI can't stand this company they keep stealing money from me No one should use this company
Product_Or_Service: never
This company contacts me more that once a week to sell servicesI have asked for months to be removed from the call list, caller states cannot
see above
ACCOUNT CANNOT BE VALIDATED AND IS LISTED AS DEROGATORY ON MY CREDIT REPORT
UPON CHECKING MY CREDIT REPORT EARLIER THIS YEAR, FIRST DATA MERCHANT SERVICES WAS LISTED AND SHOWING DEROGATORY INFORMATION ON MY FILEI TRIED CONTACTING THE COMPANY SEVERAL TIMES TO NO AVAILONCE I FINALLY REACHED A REPRESENTATIVE, SHE INFORMED THERE WAS NO ACCOUNT INFORMATION LOCATED UNDER MY NAME AND TRANSFERRED ME TO A THRID PARTY REPRESENTATIVEUPON SPEAKING TO THEM,THEY CONFIRMED THEY DID NOT SEE AN ACCOUNT AND GAVE ME THE TELEPHONE NUMBER TO CONTACT FIRST DATA GLOBAL LEASINGI CALLED SEVERAL TIMES AND LEFT SEVERAL MESSAGES REQUESTING OFFICIAL PAPERWORK AND OR A COPY OF A CONTRACT OR OFFICIAL DOCUMENTATION VALIDATING THIS ACCOUNT AND TERMSI NEVER RECEIVED A CALL BACK OR DOCUMENTATIONTHIS ACCOUNT NEEDS TO BE REMOVED FROM MY CREDIT REPORT IF THERE IS NO RECORD OF MY CONTRACTING THESE SERVICES FROM FIRST DATA MERCHANT SERVICES
ACCOUNT LISTED ON CREDIT REPORT ***
I began using First Data in July of 2014, and leasing the equipment from themThe credit card processing worked well, and never had an issue with money being transferred to the business accountUnfortunately, after fifteen years, I was forced to close the businessTherefore, I had made monthly payments of $to present, or, $for approximately $worth of equipmentIn speaking with them, they would like an additional $to finish the lease, and then, return the equipment to them, for a grand total of, $for this equipment that can be purchased for $They would have no discussion about releasing the balance of the lease, even though the business is closedVery, very hard approachI could understand if we were only a few months into the leaseI would recommend that you purchase the CC processing equipment, and never get involved with leasing from First DataIt would appear that I am not alone on the review ratings which are miserable
Refund back to my account
Sense I started business with First Data back in February I was told all my monthly fee for all my purchase will be 2.1%, but it was all wrong , they charge my account monthly with higher rate so my Compass bank account was overdraft every month for pass months so that is total off overcharges 12X38$=$
I need this moony back in to my account asap , It was all First Data fault , they told me I can contact my Compass bank ,what I did but they can't help me , they told me I need to get the refund back from First Data
merchant ID#***
WE ARE STUCK IN CONTRACTS WITH FIRST DATATHE FIRST ONE WAS SIGNED ON 10/8/2014.THE MERCHANT NUMBER IS***THE LEASE WE SIGNED WAS FOR YEARSWE SIGNED THIS WHEN WE TOOK ON CPN MERCHANT SERVICESTHE CHARGE PER MONTH IS $WE ARE NO LONGER WITH CPN AND FIRST DATA WILL NOT DROP THE CONTRACT OR CHARGESON 2/16/WE SIGNED WITH SECURUSTHIS SALES PERSON WAS NOT AS UP FRONT AS I HAD HOPEDHE SKIPPED AROUND THE CONTRACT AND CONVINCED ME THAT MY TOTAL FOR THE MONTH WOULD BE $TOTALALL PROVED TO BE NOT TRUE AGAIN FOR YEARS THEY WILL NOT LET ME OUT OF THESE CONTRACTSWE ARE STUCK PAY $FOR NO SERVICESWE ARE NOW WITH FLAGSHIP AND ARE VERY HAPPYCOULD YOU PLEASE HELP US WITH THIS PROBLEM WE ARE A SMALL FAMILY BUSINESS AND WE CAN'T KEEP UP WITH THESE PAYMENTSI HAVE BOTH LEASE AND MERCHANT NUMBERS FOR THESE CONTRACTS BUT I AM UNABLE TO INPUT THEM HERE THANK YOU, FRED MCCARTHY
Product_Or_Service: LEASING
This company sent me a letter indicating that I set up a cash account with them (I DID NOT) A cash account to be direct they said they were going to charge me a nominal monthly maintenance fee and to check the back of my "Premier Account Card" that THEY said I received in a Welcome packet, which I did not NOR do I want How do these people get away with this stuff I called them and they only way to get through is to give them the account number they gave me on the front of the letter I'm afraid this is their way of activating this account They said they were having issues and to call back later, but I feel instead like I said it was their illegal way of setting up the account I sent them a letter and told them to discontinue all information about me and this account I don't know what else to do But decided to write you I'm in an elderly association of unit and we all received this letterNot everyone here is able to be as proactive as me and I am worried for all
I received my direct deposit on October 18, Me and my family were out of town several hundred miles away from my homeI was paid over $I stopped at a gas station and my card was declinedI called in to customer service to see what the problem wasI was informed that my card had been deactivated and that I would have to order a replacement cardTo begin with, I never asked for my card to be deactivatedSecond, there customer service is based in the Philippines!!! I could barely understand a word they saidWhen I asked to speak to a manager, they informed me that they were "off right now"I provided all of my credentials and they even sent a code to my phone I had to read back to themStill they wouldn't allow me access to MY MONEY!!!! This is absolutely not right!!! When I asked what credentials were provided to deactivate my card, they refused to answer meFinally, the customer service representative admitted THEY has a security breachHowever, they still refus
No Customer service, no return of emails, broken equipment, unlawful charges on checking account for various fees with no prior notice
As of January 7th at or around 1:pm we concluded our last phone call with Clover supportOur merchant number is We have had multiple issue with Clover support over the last few months which have caused reason for concern and at last our concerns have been validatedLast night 1/6/at 7pm the cash drawer for our Clover system stopped opening, this has not been the first timeOther times the drawer mysteriously opened again, this time it did notWe had $worth of cash in the drawer for sales transactions that could not be used, causing us lost sales that can never be recoupedThe cash drawer model number is D100, part number is FAYJ1006010, the serial number is***We were on the phone at 8:15pm with Clover support and put on hold for hoursNo one on the Clover support team could help us, no oneThis morning
Ordered a wireless debit machine, and received a wired machineCalled company and told them they made a mistakeThey told me they would a wireless machine at higher rate per month than what I agreed onI closed account today with merchant services which is flashpay, then they transfered me too this company First dat global services, and they told me I could buy out contract since I signed contract started june 1st but never even activated other machine We are a non profit music venue called The Hollywood STAR ROOM
Product_Or_Service: no
Account_Number: ***
Because this company failed to update information, which they asked forInformation that should have been updated in June of In November I was notified that this company was going to start withholding federal fundsI called them 11-23-and was told by *** (last name unknown) our information had been updated and is correct, to disregard the letter
We are a seasonal business and don't start running anything threw our card machine until AprilAt this time until current, this company has over 16,dollar withheldI have spoke to them several times along with the IRSI have faxed a Wand updated a Won this company's web siteWaiting for the IRS to approve our EIN #, which should have been updated a year agoThe IRS is telling me that once they approve our EIN # is correct this company First Data should release our money back to us and no longer withhold federal withholdingsFirst Data is telling me they will not release money back to us until they file ta
Worstttttttttttttttttttttttttt Company ever ever, never use this people they came to me made switch to them telling me sweet little lies after Month using their only platform, they froze my account holding, listen to this $and they won't release it until months, if you very want to keep doing business NEVER USE FIRST DATA AS A MERCHANT We are working we a lawyer to sue them
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other
Clover Mobiles
Clover Flex
Clover Bluetooth Printers
I file a dispute with the company that my employer use for payroll and I call to let them know that I had some funds to come out of my account that was not authorize by me in the amount of $and I called on 11/and I email a doc in on 11/to the company first data with my signature to speed the process up and I have called many times and I have been given the run around about my money and I called the merchant charter commto let them know that the fund came out my account so they could give me my money back a I was told that I will have to file a dispute with my cardholder to get my money back I didn't have no account with them I call my cardholder to let know that and I was told okso I call back on wed11/and I was told that it was denied after I called days before and I was told that they could not find my email that was send from *** about the dispute the agent that I will get provisional credit on my account on 11/in the amount of $
Charged me for unused services and continued charging me after closing my account
I moved in 10/and was charged for services when I wasn't using themWhen I called to resolve the charges, they weren't going to credit meI decided to cancel with the supervisorHe told me there would be a fee, I said "fine." They still kept billing meI want all of my fees from 10/until now refunded
First Data reported to the IRS that I had 1099K for 15,for income
Since this was a fraudulent 1099K, I contacted the company in an attempt to get a copy of the 1099K for the IRS and the policeFirst data stated they could not give me a copy because I did not know the phone number of the account holder who is doing business with first data
There is no fraud department or any way that I was allowed to even make a complaint or obtain any information about the fraudulent information someone used by submitting my social security account number
Account_Number: ***
I have leased equipment with First Data where the lease period is upI was sent a notice of where to send the equipmentI noticed the serial number did not match the serial number on the equipment I had so I called the number listedAfter a few phone calls later I was told that to change the number on file I would have to get a hold of the merchant service company to send a swap form with the correct number on it before I could return the equipmentI tried to contact my merchant service company Securis, who buy the way have changed their name, where I left several messages over a couple of weeks with no call back I then called First Data again and they had a different number for my merchant service company so they called it while I was on the other lineI was then connected with the merchant service company and the customer service agent sent me an email with the correct serial number and the email showed that they had also sent it to First Data When I called to make sure they had received the email with the correct serial number they said they could not find the email, so I emailed it to them When I called them back again they put me on hold for a very long time to fine this emailFinally they said they found the email and that it would take some time for them to update the information into their system Mean while they keep charging me $for this equipment of which I sent back because I was tired of the run around Two months later it still is not resolved and they are still charging me $each monthIt seems to be in their benefit to not resolve this issue so I guess my only recourse is to file a law suite and it will be a class action lawsuit and we will find other businesses who have the same problem and will be able to find other issues with First Data as well
Could not use adp total pay card on 12/2/to make a purchase after loading cash @Walgreens
12/2/at 12:02pmEST I loaded $onto TotalPay prepaid card at Walgreens Store #in Berlin NJThe same day; several hours later, I went to MetroPCS in Pine Hill NJ to purchase a new cell phoneAfter about minutes I picked a phone and attempted to pay $with the TotalPay prepaid card approximately 3:30pmEST The cashier attempted to ring up the purchase (credit) times and when he swiped it, the system prompted "Issuer Unavail." I told him I just put $on the card specifically to purchase the phoneI told him to try swiping DEBIT-- although I did not want the surcharge Nonetheless, their system got the same feedback swiping debit; "Issuer Unavail." The cashier allowed me to use the phone I was trying to purchase, and I called the toll free # on the back of the card which did indicate a balance of over $ I waited on hold to speak with a CSR for about mi
On March 18, 2016, I called Citibusiness where I currently have a business and personal accountDuring this time we spoke about a convenient way to help my clients swipe their credit/debit cardsI was transferred to a company Clover where I spoke with Mr*** ***After thoroughly speaking with *** about the fees associated with the services I would require, I agreed to have the Clover Mini shipped to the businessOnce the machine arrived, I called Clover and spoke with a wonderful representative to set up the deviceThe next day I began to receive multiple emails from separate companiesEach company had access to my account and a fee that I was suppose to pay themThe $monthly fee discussed with Mr *** had almost tripled overnightI immediately called and said I want no part of this company and want to send the machine back right awayI was told to contact my sales reponce I did and explained the situation, *** said he was in a meeting a would cal
The*** client service at this organization is absolutely horrible! We canceled services with Telecheck in NovThey continue to bill every month regardless of cancellationWe haven't used their services and I have called in multiple times to try and stop billing and services and their only answer is to forward me back to the representative that made the mistake on cancellation in the first placeHe won't do anything to help because it was his error the first placeI asked to be escalated to his manager, who is *** *** @*** where I have left a minimum of messagesShe will not return my calls or resolve the issue eitherBetween incredible hold times and being tossed around like a rag-doll, I am only filing a compliant to get the help I need.Product_Or_Service: Check processing servicesAccount_Number: ***