First Data terrorize our young small businessCustomer service not calling back when you leave message, keep $1,of our client`s moneyHelp us!
First Data is criminal scam organizationThey are terrorizing our young small businessThe person from Risk monitoring Dept, *** *** (it looks like he is only a worker at this department) not calling back after leaving multiple messagesIt makes you very upset for waiting days and days to get his call backThey terminated our agreement because they are decided we are "High risk"We are young business and we don`t know how to keep business for 100% correct, we were trying to ask *** and his supervisor Mr *** for help and resolve any issuesDoes not work, only termination! They going to keep $1,of our CLIENT`s! money (this is not our money) for "Termination reserve" for months or longer, plus we were charged fee for those transactionsWe are young business and need those money for manufacture and delivery from Europ
Firstdata posted an unauthorized chargeback debit to my account in result of an anonymous prearb acceptance without my consent.We demand a full refund
Complaint about Merchant ID#***, case# *** for the amount of $2,Our account was debited on 3/11/This chargeback pre arbitration case has been accepted in error by First data and my account has been debited without my consent We wish to point out that clearly this case was accepted without merit as we had a duplicate identical case on the same card, case# *** which we did decline and indeed did win even though the issuing bank did pursue an identical pre arbitration
We have responded timely to the first chargeback that was received on our accountThe issuer has continued a pre-arbitration on the disputeWe as the merchant had the right to decline the case according to the Visa Rules, yet First data system has accepted the pre arbitration without any consideration and against the Visa Rule
I have a contract with the First Data leasing a card readerThey told me everything would work with our system and it won't I have never used the card reader because it's not compatible to our system I have called and *** to resolve this and they tell me there is nothing they can do and I have a contract and I have to payThey wanted $to get out of the contract we are a small business we don't have thatThe last guy I talked to was hatefulI would also have to go through a third party witch would drive our cost up they said there would be know third partyI would just like to get out of the agreement since I never even used they're system
A representative of this company Mrs*** make us sign an aplication for service with a calling card machine "Touch and buy" she never explain clear and just came up with a non cancelable Lease sent by mail with some other charges completed divorced with the offer she startedI call her inmidiately to return the equipment and she is saying for month she will find someone to transfer it I am trying to contact the office There is no way for us to get in touch with no one but they are sending bills and letters stating that they are sending us to collection
This has been a very emotional as well as a stressful situationI lost my car and job due to the company not only by refusing to release my funds from one card but they also refused to send my dispute paperwork for the other card that had been stolenThis matter has been going on for months now.ProductOrService Money network
When we signed up to lease a credit card machine, their salesman verbally told us the machine would cost $or soHowever, they hid the true cost in the contract which turns out to be around $(even though we looked over the contract, there's so much to read, we obviously missed this)We were recently going to print the contractit was sent by emailbut our hard drive crashed and we lost itWe contacted this company and asked them to re-send the contract to us but so far they have not done thisAt this time we have spent over $for this credit card machine over the last months which we have found out could have been purchased elsewhere for around $We think this is a ridiculous amount to have spent already and feel this company was very dishonest in their dealings with usGuess they allow their salespeople to say anything to get you to sign on with them! We've sent the credit card processing machine back and they signed acknowledgement of receipt
Account Approved and Active for a week, then closed without Notice, before any activity
Rep says account was "auto-approved", and rumning for over a week
My firm made significant efforts to integrate the account, and the account was cancelled without notice only after considerable resources and time were spent, without any notice; we had to call to determine this
All requested information was provided with the application, which we was approvedOnly after we ran charges and resources were spent, they closed
It should be noted that our sales rep gave excellent service, and seems to be doing her best to rectify the situation
Terrible customer service, wait times are terrible, and nobody ever gives me an answer to my questions We ended up with merchant numbers all of which we are being charged for, one of which they cannot find, and that we never use!! I am never able to get anywhere talking to a supervisor - except that we should just keep paying Very shady business practices Not sure how they can have an A+ rating - one of the worst companies I've ever dealt with
I have a business with alot of credit card transactions I have been with *** *** of First Data who processes these credit card transaction for probably years I have had countless others that would like my business but always to be loyal even though I never signed a contract year to year with him nor has he tried to reduce my rates except for one year many years ago Another representative from First Data stopped by one day and asked if I was under contract and I said I didn't believe as I have not signed anything forever He took my information and set me up with him as the provider After a week he said *** *** reported him for interfering with his client whom was under contract***'s boss and ***'s boss are the same person and they do have rules preventing each other from interfering as *** said I had signed a contract with him in April I asked *** to let me see the contract his boss showed him I signed as I did not remember signing anything It turns out *** f
I opened an art gallery in Laguna Beach CA with my partner *** *** *** 10/14We opened a bank account with B of A as co owners and used their merchant services.*** ***-*** passed away 6-or ovarian cancer.We closed the gallery 7/2017I wanted to return the merchant machine and close the bank account.They are not letting me/us out of the leaseI had to Pay a fee to get out of the lease.which was more than just keeping the machine, for NO Business because my partner died!This company also does NOT disclose ALL FEES in addition to the credit card fees you will pay.They raised our fees several times during the three years we were in business.Because we did business under my corporation, they say I am liableGeorge IncDBA ***-*** ***But we *** ***-*** and Gigi *** opened the gallery together, and signed everything as CO OWNERS.I am not trying to get away with anythingWE paid this company for the use of their machineThe company is NO longer be
I have not gotten my refund from U-Haul which they refunded on 11/of on card number XXXX-XXXX-XXXX-XXXX getting the run around from Money NetworkI spoke to a supervisor *** employee number (XXXXXXX) on 11/she did not see the refund
I have tried for days to get hold of someone and their phone system keeps putting me in a loop (*** & ***) after calling the sales man aprox month ago to let him know that I can't use their services, I was told that my account was canceled by*** Luce I have been trying to call him and text him for the last days to no avail and his VM is fullon 14FEBI was charged $after I was told by*** my account was closed (I have his texts from months ago telling me the account was closed)I need help getting a hold of this company to officially close this account
Account_Number:***
I am a victim of identity theft, my employee cash card was duplicated and used over a month spanWhile trying to purchase lunch on or around 04/03/18, my card was declined, upon calling the customer service to see what was going on, It was discovered that my card had been being used somehow without my knowledge, because I had my card in my possession the whole timethe person I talked to stated that there was possibly a duplicate card made and used fraudently and I was possibly a victim of identityThe customer service representative told me to go to some of the businesses to ask if they remember who uses my card, to no availA dispute form was mailed to me, I completed and submitted the dispute form an was denied without explanation, I don't believe that the company never intended to investigate or return my money, that I was under the impression was FDIC InsuredI do not understand why I was denied, now this company operates under Bank of America so I thought my money was saf
First data repHis name is*** ph.***, explained the contract and equipment lease as month to month and I can cancel anytime, he put the machine in my store and said it is free I told him I don't need it I already have a machine he said" it comes free with the contract and that's how they count the sale for me" I gave the contract to my bookeeber to read the fine lines he said it is a year contract,I kept calling*** to cancel my contract and basically called him everyday the first days he kept saying don't worry don't worry I will take care of it, after the days passed he start telling me " I don't care don't call me anymore " I got surprise letter from collection company called*** *** for $and another collection letter from another collection company call it kane and winer for $ my credit score was all the times now it is that's not fair and it is fraudI'm filing a complain and dispute
First data Merchant service is the worset
First Data is not releasing my moneyIt has been more than months already
I signed up with First Data to provide gateway service for my credit card transactionsFirst Data canceled my account around November without notifying meAfter calling them, I was told that the account has been canceled by the security department and customer service department doesnt know the reasonI requested to speak to the security department but was told that they don't have a way for me to call someoneThe only way for me to speak to them would be by having customer service issue a "ticket number"Since November, I have called more than times and each time, I have been told that they will have to issue a ticket ticket and have security department call meUntil now, nobody has called me backIn addition to all this, First Data has about $20000+ of my CC transactions that they haven't releasedThey are holding on itThey also issued me a with an incorrect amount as the $20000+ th
Nov my partner and I leased equipment through wells fargo merchant servicesOur lease included the clover station and cash draweron Feb 19,we had a situation beyond our control when a partner had to leave the business.At this time we needed to open a new bank account and Contacted our rep about changing info over to the new bank accountHe assured us he would check into it and get back to us.After several days I still had not heard from himI made several attempt to contact him with no responseOn 2/he advised me that his computer had crashed and he could not help me until he got a new computerI called again on 2/he then told me this had never been done and wasn't sure we could do itAfter repeated calls to the rep and also asking for his supervisors number which he refused to give me on 3/he sent over a contract stating after is was signed it would take another days to process.( I am still paying all lease fees on a system I can not use) The paperwork he
Sneaky sales tactics has led me to sign a leasing contract that uses information to identify me and hold me liable for thousands of dollars
Merchant#*** In the credit card machine I had originally signed the lease for had become non compliant Instead of an even exchange, they sent me a new machine with a new contract Now I have two contracts that I am paying for and only machine is in use If I had known that I would be paying thousands of dollars for a machine that I just could have just bought outright somewhere else I would not have signed that contract the first time The sales person told me he would wave the monthly fees and I would only have to pay for the credit card services I wrote it down and have the notes This was completely FALSE! HE LIED I was misinformed The contract I signed does not even have the correct identifying information My DOB is incorrect, my SS# is incorrect and my EIN# is incorrect The sales person just hurried
First Data refused to cancel my account as per Code of Conduct, MID #***, after sending me a notification of fee increase beginning Aug 7,
First Data refused to cancel my account (MID #***) without penalty as per Code of Conduct, with them after sending me a notification of fee increase on April 30, The notification I received was as follows
"As a result of the rate change announced by Interac Corp., the Interac Switch Fee is changing from $per transaction to $per transaction effective August 7, You are impacted only if you accept Interac Debit."
*** and***, during two separate telephone calls (former on May and latter on Jun 5), have both repeatedly informed me that the Interac Switch Fee increase to my account is a direct pass-through from Interac, not from First Data Canada, so the Code of Conduct does not apply.*** has aslo assured me that this fee is an industry-wide increase so the Code does not apply
However, Ho
I have been wrongly charged by First Data on multiple occasions and instead of wasting time on the phone, this escalation may finally bring an end
August Invoice
In this invoice, I was overcharged $for "non-receipt of PCI validation" and $plus sales tax for "equipment shipping and handling"Clover sent me new equipment because the old one intermittently lapsed and did not accept transactionsThe representative told me I would NOT be charged and yet I have been improperly chargedPlease refund this charge of $plus sales tax of $Also, the old device was sent back as per instructionsAlso, I should not have been charged the $because tests were passed and there is no ground for this charge
September
Here, I was again charged for non-receipt of PCI validationTests have been passed-- not necessary to chargeI am also paying for Transarmor Solution which is to protect against theftSimply charging me here doesn't protect anyone
We purchased a small business in June of this year and had a terminal provided by MonerisAbout a month ago I was contacted by First Data to try their service, that it was much cheaper than Moneris and I would be under no obligationI could hook it up and try it for or days to see what I thought Upon receiving the terminal we called in to activate it we were told we had to make an appointment to have it activated we had already disconnected the old terminal at a convenient time for us and were told we could call anytime My husband was not impressed by the customer service and we realized that the way our store is wired, we could not use it, no matter what we tried, the whole system would need to be rewired and it would cost us a lot of money We contacted FIrst Data to inform them that we needed to return the terminal but its not that simpleI have been on the phone for the past two weeks, I have the account closed but apparently the terminal is leased from FIrst Data Glo
First Data terrorize our young small businessCustomer service not calling back when you leave message, keep $1,of our client`s moneyHelp us!
First Data is criminal scam organizationThey are terrorizing our young small businessThe person from Risk monitoring Dept, *** *** (it looks like he is only a worker at this department) not calling back after leaving multiple messagesIt makes you very upset for waiting days and days to get his call backThey terminated our agreement because they are decided we are "High risk"We are young business and we don`t know how to keep business for 100% correct, we were trying to ask *** and his supervisor Mr *** for help and resolve any issuesDoes not work, only termination! They going to keep $1,of our CLIENT`s! money (this is not our money) for "Termination reserve" for months or longer, plus we were charged fee for those transactionsWe are young business and need those money for manufacture and delivery from Europ
Firstdata posted an unauthorized chargeback debit to my account in result of an anonymous prearb acceptance without my consent.We demand a full refund
Complaint about Merchant ID#***, case# *** for the amount of $2,Our account was debited on 3/11/This chargeback pre arbitration case has been accepted in error by First data and my account has been debited without my consent We wish to point out that clearly this case was accepted without merit as we had a duplicate identical case on the same card, case# *** which we did decline and indeed did win even though the issuing bank did pursue an identical pre arbitration
We have responded timely to the first chargeback that was received on our accountThe issuer has continued a pre-arbitration on the disputeWe as the merchant had the right to decline the case according to the Visa Rules, yet First data system has accepted the pre arbitration without any consideration and against the Visa Rule
I have a contract with the First Data leasing a card readerThey told me everything would work with our system and it won't I have never used the card reader because it's not compatible to our system I have called and *** to resolve this and they tell me there is nothing they can do and I have a contract and I have to payThey wanted $to get out of the contract we are a small business we don't have thatThe last guy I talked to was hatefulI would also have to go through a third party witch would drive our cost up they said there would be know third partyI would just like to get out of the agreement since I never even used they're system
A representative of this company Mrs*** make us sign an aplication for service with a calling card machine "Touch and buy" she never explain clear and just came up with a non cancelable Lease sent by mail with some other charges completed divorced with the offer she startedI call her inmidiately to return the equipment and she is saying for month she will find someone to transfer it I am trying to contact the office There is no way for us to get in touch with no one but they are sending bills and letters stating that they are sending us to collection
This has been a very emotional as well as a stressful situationI lost my car and job due to the company not only by refusing to release my funds from one card but they also refused to send my dispute paperwork for the other card that had been stolenThis matter has been going on for months now.ProductOrService Money network
When we signed up to lease a credit card machine, their salesman verbally told us the machine would cost $or soHowever, they hid the true cost in the contract which turns out to be around $(even though we looked over the contract, there's so much to read, we obviously missed this)We were recently going to print the contractit was sent by emailbut our hard drive crashed and we lost itWe contacted this company and asked them to re-send the contract to us but so far they have not done thisAt this time we have spent over $for this credit card machine over the last months which we have found out could have been purchased elsewhere for around $We think this is a ridiculous amount to have spent already and feel this company was very dishonest in their dealings with usGuess they allow their salespeople to say anything to get you to sign on with them! We've sent the credit card processing machine back and they signed acknowledgement of receipt
Account Approved and Active for a week, then closed without Notice, before any activity
Rep says account was "auto-approved", and rumning for over a week
My firm made significant efforts to integrate the account, and the account was cancelled without notice only after considerable resources and time were spent, without any notice; we had to call to determine this
All requested information was provided with the application, which we was approvedOnly after we ran charges and resources were spent, they closed
It should be noted that our sales rep gave excellent service, and seems to be doing her best to rectify the situation
Terrible customer service, wait times are terrible, and nobody ever gives me an answer to my questions We ended up with merchant numbers all of which we are being charged for, one of which they cannot find, and that we never use!! I am never able to get anywhere talking to a supervisor - except that we should just keep paying Very shady business practices Not sure how they can have an A+ rating - one of the worst companies I've ever dealt with
I have a business with alot of credit card transactions I have been with *** *** of First Data who processes these credit card transaction for probably years I have had countless others that would like my business but always to be loyal even though I never signed a contract year to year with him nor has he tried to reduce my rates except for one year many years ago Another representative from First Data stopped by one day and asked if I was under contract and I said I didn't believe as I have not signed anything forever He took my information and set me up with him as the provider After a week he said *** *** reported him for interfering with his client whom was under contract***'s boss and ***'s boss are the same person and they do have rules preventing each other from interfering as *** said I had signed a contract with him in April I asked *** to let me see the contract his boss showed him I signed as I did not remember signing anything It turns out *** f
I opened an art gallery in Laguna Beach CA with my partner *** *** *** 10/14We opened a bank account with B of A as co owners and used their merchant services.*** ***-*** passed away 6-or ovarian cancer.We closed the gallery 7/2017I wanted to return the merchant machine and close the bank account.They are not letting me/us out of the leaseI had to Pay a fee to get out of the lease.which was more than just keeping the machine, for NO Business because my partner died!This company also does NOT disclose ALL FEES in addition to the credit card fees you will pay.They raised our fees several times during the three years we were in business.Because we did business under my corporation, they say I am liableGeorge IncDBA ***-*** ***But we *** ***-*** and Gigi *** opened the gallery together, and signed everything as CO OWNERS.I am not trying to get away with anythingWE paid this company for the use of their machineThe company is NO longer be
I have not gotten my refund from U-Haul which they refunded on 11/of on card number XXXX-XXXX-XXXX-XXXX getting the run around from Money NetworkI spoke to a supervisor *** employee number (XXXXXXX) on 11/she did not see the refund
I have tried for days to get hold of someone and their phone system keeps putting me in a loop (*** & ***) after calling the sales man aprox month ago to let him know that I can't use their services, I was told that my account was canceled by*** Luce I have been trying to call him and text him for the last days to no avail and his VM is fullon 14FEBI was charged $after I was told by*** my account was closed (I have his texts from months ago telling me the account was closed)I need help getting a hold of this company to officially close this account
Account_Number:***
I am a victim of identity theft, my employee cash card was duplicated and used over a month spanWhile trying to purchase lunch on or around 04/03/18, my card was declined, upon calling the customer service to see what was going on, It was discovered that my card had been being used somehow without my knowledge, because I had my card in my possession the whole timethe person I talked to stated that there was possibly a duplicate card made and used fraudently and I was possibly a victim of identityThe customer service representative told me to go to some of the businesses to ask if they remember who uses my card, to no availA dispute form was mailed to me, I completed and submitted the dispute form an was denied without explanation, I don't believe that the company never intended to investigate or return my money, that I was under the impression was FDIC InsuredI do not understand why I was denied, now this company operates under Bank of America so I thought my money was saf
First data repHis name is*** ph.***, explained the contract and equipment lease as month to month and I can cancel anytime, he put the machine in my store and said it is free I told him I don't need it I already have a machine he said" it comes free with the contract and that's how they count the sale for me" I gave the contract to my bookeeber to read the fine lines he said it is a year contract,I kept calling*** to cancel my contract and basically called him everyday the first days he kept saying don't worry don't worry I will take care of it, after the days passed he start telling me " I don't care don't call me anymore " I got surprise letter from collection company called*** *** for $and another collection letter from another collection company call it kane and winer for $ my credit score was all the times now it is that's not fair and it is fraudI'm filing a complain and dispute
First data Merchant service is the worset
First Data is not releasing my moneyIt has been more than months already
I signed up with First Data to provide gateway service for my credit card transactionsFirst Data canceled my account around November without notifying meAfter calling them, I was told that the account has been canceled by the security department and customer service department doesnt know the reasonI requested to speak to the security department but was told that they don't have a way for me to call someoneThe only way for me to speak to them would be by having customer service issue a "ticket number"Since November, I have called more than times and each time, I have been told that they will have to issue a ticket ticket and have security department call meUntil now, nobody has called me backIn addition to all this, First Data has about $20000+ of my CC transactions that they haven't releasedThey are holding on itThey also issued me a with an incorrect amount as the $20000+ th
Nov my partner and I leased equipment through wells fargo merchant servicesOur lease included the clover station and cash draweron Feb 19,we had a situation beyond our control when a partner had to leave the business.At this time we needed to open a new bank account and Contacted our rep about changing info over to the new bank accountHe assured us he would check into it and get back to us.After several days I still had not heard from himI made several attempt to contact him with no responseOn 2/he advised me that his computer had crashed and he could not help me until he got a new computerI called again on 2/he then told me this had never been done and wasn't sure we could do itAfter repeated calls to the rep and also asking for his supervisors number which he refused to give me on 3/he sent over a contract stating after is was signed it would take another days to process.( I am still paying all lease fees on a system I can not use) The paperwork he
Sneaky sales tactics has led me to sign a leasing contract that uses information to identify me and hold me liable for thousands of dollars
Merchant#*** In the credit card machine I had originally signed the lease for had become non compliant Instead of an even exchange, they sent me a new machine with a new contract Now I have two contracts that I am paying for and only machine is in use If I had known that I would be paying thousands of dollars for a machine that I just could have just bought outright somewhere else I would not have signed that contract the first time The sales person told me he would wave the monthly fees and I would only have to pay for the credit card services I wrote it down and have the notes This was completely FALSE! HE LIED I was misinformed The contract I signed does not even have the correct identifying information My DOB is incorrect, my SS# is incorrect and my EIN# is incorrect The sales person just hurried
First Data refused to cancel my account as per Code of Conduct, MID #***, after sending me a notification of fee increase beginning Aug 7,
First Data refused to cancel my account (MID #***) without penalty as per Code of Conduct, with them after sending me a notification of fee increase on April 30, The notification I received was as follows
"As a result of the rate change announced by Interac Corp., the Interac Switch Fee is changing from $per transaction to $per transaction effective August 7, You are impacted only if you accept Interac Debit."
*** and***, during two separate telephone calls (former on May and latter on Jun 5), have both repeatedly informed me that the Interac Switch Fee increase to my account is a direct pass-through from Interac, not from First Data Canada, so the Code of Conduct does not apply.*** has aslo assured me that this fee is an industry-wide increase so the Code does not apply
However, Ho
I have been wrongly charged by First Data on multiple occasions and instead of wasting time on the phone, this escalation may finally bring an end
August Invoice
In this invoice, I was overcharged $for "non-receipt of PCI validation" and $plus sales tax for "equipment shipping and handling"Clover sent me new equipment because the old one intermittently lapsed and did not accept transactionsThe representative told me I would NOT be charged and yet I have been improperly chargedPlease refund this charge of $plus sales tax of $Also, the old device was sent back as per instructionsAlso, I should not have been charged the $because tests were passed and there is no ground for this charge
September
Here, I was again charged for non-receipt of PCI validationTests have been passed-- not necessary to chargeI am also paying for Transarmor Solution which is to protect against theftSimply charging me here doesn't protect anyone
We purchased a small business in June of this year and had a terminal provided by MonerisAbout a month ago I was contacted by First Data to try their service, that it was much cheaper than Moneris and I would be under no obligationI could hook it up and try it for or days to see what I thought Upon receiving the terminal we called in to activate it we were told we had to make an appointment to have it activated we had already disconnected the old terminal at a convenient time for us and were told we could call anytime My husband was not impressed by the customer service and we realized that the way our store is wired, we could not use it, no matter what we tried, the whole system would need to be rewired and it would cost us a lot of money We contacted FIrst Data to inform them that we needed to return the terminal but its not that simpleI have been on the phone for the past two weeks, I have the account closed but apparently the terminal is leased from FIrst Data Glo