ZBiddy.com Online Auction

This organization is extremely unethical I thought I was "registering" for the site only to learn that the credit card information (I thought would be used for future purchases if I decided to buy something) Instead, they deducted $from my credit card I attempted to contact them and found their live chat link is not a link and does not work I submitted a request for refund and cancellation via their "contact us" electronic form and never received a response I disputed the charge with my credit card company and today, since waiting from last November, my bank has credited my credit card account This organization should be investigated for fraudulent business practices I found several complaints, the same as mind listed on the internet

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The credit card company reinstated the charge on February 6, 2014, and therefor ignored the documentation I had sent to prove I had never consented nor authorized a charge, so Zbiddy did receive the funds and I still request a refund

Zbiddy.com has already addressed this complaintOnce a chargeback is filed, it is between the issuing and acquiring bankThere will be no further action on this complaint

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Complaint Detail Upon realizing that this is not a type of business I want to continue with I submitted, at least two of such online support request (attachment 3) which Zbiddy (attachment2)claim get faster service than email that has never been acknowledgedIt is a proof that this online form was downloaded as soon as it was submitted.(see the date at bottom of the page)They have a days guaranteed refund policy (attachment 1)and that was not honoredThey did not even acknowledge an email(attachment 4) I sent as late as on Jan 16,which itself a proof that Zbiddy is least interested in resolving a dispute within the specified time limit and once that is over refuse to entertain a complaint filed through the credit card ( to revers the debited amount) or Revdex.comThey have sent 'Thank you' letter (attachment 5)at a lightening speed and preferred to stay silent when it comes for a refundZbiddy claim that I did not initiate the refund request within the stipulated seven days and as such deny the refund requestIt is a total lie Desired Settlement Zbiddy is obliged to refund the amount since they failed to respond to the timely request for cancellation of account.Desired Settlement: Refund

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the serviceThus, Zbiddy.com issued *** [redacted] a full refund on 2/as an accommodation and in doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly note that [redacted] user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note that [redacted] *** [redacted] has already filed a dispute which lead to a chargeback No refund will be issued Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note, *** [redacted] already filed a dispute which led to a chargeback No further refund will be issued ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] ' case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

The company does not respond to any emailsWhen you go to Zbiddy website it says, "click to register" when you do, you are redirected to "debzees" websiteWhen I contacted "debzees" they said that they have never or currently are associated with "zbiddy." They further stated that they have no idea why when someone clicks on the "start bidding" button or any hot link, you are immediately taken to the "debzees" website Since they closed down, I have also sent several emails inquiring about the company's disposition and about prizes I have wonNot one response was received Money has been invested to obtain prizes and they have been won, but no merchandise has been received

The refunds were issued back into the account associated with your Bank, not your specific card numberQuestions regarding this process need to be addressed with your Bank, as the funds have already been issued back to them

Please allow this to serve as ZBIDDY's response to case # [redacted] filed by [redacted] Kindly note, this charge was already disputed and we received a chargeback as a result No further refund will be issued Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the serviceThus, Zbiddy.com issued *** [redacted] a full refund on 1/as an accommodation and in doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly note that [redacted] 's user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] 's case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service We have requested a status update from our vendor regarding the item mentioned in this complaint Kindly note that *** [redacted] user experience was consistent with Zbiddy's terms of use for which *** [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in *** [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] *** [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service A chargeback was already filed for *** [redacted] purchase No refund will be issued ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communication Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ** [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note [redacted] *** has already filed a dispute which has lead to a chargeback No refund will be issued Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note, [redacted] has filed a dispute which lead to a chargeback in the amount of $ No refund will be issued ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] ***'s case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] filed by [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service [redacted] has already filed a dispute which has lead to a chargeback No refund will be issued Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note that [redacted] [redacted] user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the serviceThus, Zbiddy.com issued *** [redacted] a full refund on 1/as an accommodation and in doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly note that *** [redacted] user experience was consistent with Zbiddy's terms of use for which *** [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in *** [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Kindly note, we have already addressed this complaint Thank you