ZBiddy.com Online Auction

Review: In July 2013, I went on the zbiddy website to observe. I had never before seen an online auction. As part of my investigative process, I decided to register" in case I decided to participate. I made absolutely no purchases, and did not participate in any "bids". I then subsequently got a $99 charge on my bankcard. I had them investigate, and they found I had "purchased tokens". If I had truly purchased the tokens, I would have spent them. I did not spend any! I did not authorize a purchase. I was charged fraudulantly, and I want my money refunded! Please help me.Desired Settlement: DesiredSettlementID: Refund

$99 which was stolen needs to be refunded.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service.

Kindly note that [redacted] has already filed a Chargeback with the Bank,

therefore it is now between the Issuing Bank and the Acquiring Bank to determine the outcome.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: On July 19, 2013 I received an email offering 24 free bids. I went to the site. I bidded on a $10 [redacted] card and won with 2 bids. I went to check out, filled in my info, the total was $.02 and I clicked submit. A new screen popped up for about 3 seconds, I noticed my $.02 total with a box checked beside it and there was a second box checked for $29.99 for a certain number of bids. I did not check that box. It quickly went to the next page before I could cancel the order, and it was "Thank you for your order." I tried to back out of the page, I couldn't. I tried to contact them thru their contact us link. I couldn't. It kept going to the "Thank you for your order page. I finally was able to get to a page to contact them. I told them I did not want the [redacted] card or the unrequested number of bids that had been charged to my account. I sent about 5 emails and never heard from them.

Product_Or_Service: [redacted] $10 food card for $.02

Order_Number: [redacted]

Account_Number[redacted]Desired Settlement: DesiredSettlementID: Refund

Refund the amount charged to my credit card of $29.99 and the $.02 for the [redacted] card which I never recieved.

Business

Response:

Please allow this to serve as ZBIDDY's response to case [redacted]

filed by [redacted]

ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service.

Thus, Zbiddy.com issued [redacted] a partial refund on 8/19 and the remaining refund on 8/21 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing.

Kindly note that [redacted] user experience was consistent with Zbiddy's terms of use for which [redacted] was fully

apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and openly encourages its users to utilize this direct method of communication.

As in [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of this situation.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Thank you for finally taking care of this misunderstanding.

Review: No products received, giving me the run around it has been 3 weeks.

Product_Or_Service: 2 for 1 airfare ticketDesired Settlement: DesiredSettlementID: Replacement

I bought this product for a reason. It is a 2 for 1 airfare ticket and I need to use it by the 17th October.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service.

We have since issued the code on 10/16 via e-mail for the item mentioned in this complaint.

Kindly note that [redacted] user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the

time of purchase.

ZBIDDY operates a customer service line 5 days a week and openly encourages its users to utilize this direct method of communication.

As in [redacted] case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of this situation.

Review: I went to this auction website with the intent to review the products that are up for bid. However, in order to do so, I was required to create a username and password, which I did. It then asked me for my cc information. I figured it was one of those websites that requires a cc # for them to hold in case you do decide to make a purchase. Therefore I entered in the information. Then hit submit/create in order to view the website. However, un beknownst to me, they charged me $99.00 along with a foreign exchange fee on my credit card. Never once did the website say that I was being charged this amount, or for me to click here to confirm this payment amount. This website is completely fraudulent and hides information in the small print. As soon as I realized what a fraud this website/company is, I tried to contact them to cancel the transaction. They do not post their address or phone number. The only way reach them is correspondence through their website. Which is what I did. I demanded they refund the money and cancel the account. They did not respond. I disputed this with the credit card company and they countered with the "terms of services," that does not say anywhere that I am buy bids just by creating a username and password. Consumers need to be more proctected against such unfair and deceptive businesses. This business should not have been able to charge me without my consent of the dollar amount being charged. This business needs to be looked into and shut down to prevent more consumers from being scammed. Their website and practice is clearly unreliable and a unmoral activities are being committed. They were not even listed as a business with the Revdex.com. Wish I would've known that prior to looking at their website.Desired Settlement: I would like for them to refund my money as I was not aware of a purchase, and I did not receive any product in return. They need to be cracked down or shut down or investigated by the Revdex.com. They are a very deceptive company and does not provide a number for consumers to call or cancel.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service.

[redacted] has already filed a dispute in the amount of $99.

Kindly note no refund will be issued, as this has resulted in a Chargeback.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: I won an IPAD on 10/25/13. Have never received it. I have had numerous conversations with the customer service agents but still no product. They say shipping area problem and will escalate. Still no IPAD. I want the IPAD and not a refund as I spent several attempts to win this and feel they should honor this. Otherwise, they will not ship and just refund the amount not considering all of the times you bid on one and didn't win. I have spent well over the $499 trying to win one. So a refund of the price for this one time no where pays for what I've spent. I have all of my credit card receipts for the bids I've purchased. I planned on giving this to my son for Christmas. I took a picture and told him he will get it soon but I haven't received. I had another conversation today with the customer service agent and she could not commit to a date it would be sent so I advised I would be filing this complaint in hope I would get it soon. I have a copy of my chats so if you need those I will be glad to provide. You will see it is like a record. Same reasons every time. The agents are nice and I know it is out of their hands.Thank you for any assistance you can provide in helping me get this item.Desired Settlement: I want the IPAD please. Nothing else would be acceptable.

Business

Response:

Please allow this to serve as ZBIDDY's response to case #[redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service.

Kindly note, the tracking Number: [redacted]

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting

ZBIDDY.com and making us aware of this situation.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Thank you so much for your assistance. We received the Ipad and are happy. It is a shame this business did not respond to the many attempts I made prior to asking for your help. I believe if you had not assisted I may not have ever received this item. Thanks again.

Review: I visited their website that claims to be an auction site. It required me to "sign in and register". I did register (and read their terms) and they ask your bank card info. to be able to bid, I tryed 2 times and could not understand their auction process. I decided I did not like their site so I logged off. I was on the site less than 5 minutes. Within minutes of logging off I got an email from them stating their had billed my bank account $99 for an order for "bids". I never ordered anything from this business. I returned to the site to complain and could not find any way other than an email to contact them to correct this bill. I found another complaint website that had a number of other people that this same problem and there was a reply from a zbiddy.com respondant that included a toll free number (888-406-6509) that will not dial through. Their business address is not listed in any directorys that I searched for. And I have not received any responses to the multiple emails I sent at their custumer service contact. I want my money back, this scam has caused me to have to close out my Visa card and have to spend all day contacting the businesses that automatically bill from my card.Desired Settlement: Refund my $99

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a full refund on 12/5 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: I won several auctions in July 2013 that I have not received. I have sent 6 or more emails to [email protected], but they do not respond.

Product_Or_Service: itunes cardDesired Settlement: DesiredSettlementID: Refund

Title Win date Win price$25 iTunes Gift Card07-13-2013 21:25$3.68$25 iTunes Gift Card07-07-2013 21:28$3.34$100.00 Shopping eCard + 75 bids07-05-2013 03:21$12.60$25.00 Shopping eCard + 25 Bids07-04-2013 16:38$4.05$100.00 Shopping eCard + 75 bids07-04-2013 15:01$12.90

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service.

All items have been confirmed as sent by our vendor.

The iTunes Giftcard mentioned in this complaint was confirmed as shipped on 8/12/2013.

Kindly note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Consumer

Response:

Review: I have never done business with Zbiddy or any of its affiliates. I never want to do business with Zbiddy or any of its affiliates. I find penny auctions a very deceptive and unethical way of conducting business. Zbiddy and any of its affiliates do not have my permission to contact me for its advertising purposes.Desired Settlement: All communication from ZBiddy and any of its affiliates should immediately cease and desist. I would also like to be given by ZBiddy the source from which they are receiving and using my personal information.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

The third party publisher has been notified and the information has been added to the suppression list.

Thank you

Review: There is no working email, legal address, or telephone number to seek customer service or to cancel a subscription. They take your credit card information but do not let you log back on to make bids on this penny auction site. They promise to send you a 'forgot password' contact but do not follow up with the information or contact. There is also no top bid. Bidding can go on forever with no one winning the bid - only 'purchasing' bids allows them to make money from the consumer. There is no way to see if any items have been won/awarded to the top bidder.Desired Settlement: Please see that my contact information is expunged from their records and that I receive any and all charges that they may have charged to me. Please make certain consumers are informed that there is no 'ceiling' bid whereupon bidding can last forever with the bidder only shelling out more money for items never won/purchased. I believe this is only a SCAM. There is no way to see if any items have been won/awarded to the top bidder.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a full refund on 12/5 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. But I would still like to point out that the Customer Service telephone/contact/email information is still not provided or working. Thank you for your prompt assistance.

Review: I joined this auction website. they took my money. WEbsite is down and I cannot use the points that I paid for to win any auctions. This place is a fraud. I want my money back for all the auctions that I paid for and pints that I have.Desired Settlement: I want my money back for all the auctions that I paid for and pints that I have.

Review: I went to the part that said sign up, because most sites allow you to sign up and then determine if you want to participate. Once I signed up it automatically charged me 99.00. It does not adequately specify it is going to charge your account when you sign up. I was told they would refund 49.00, send me a gas voucher and I could use the points. I did not want to purchase only wanted to look. This is misleading.Desired Settlement: I want my 99.00 back in total. NOt 49.00 and not a gas voucher.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] the remaining refund on 10/22/2013 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: Waiting for over 3 months for a product I purchased. Fraudulent charge on my bank account.
I won a $10 gift card from the penny auction site, zibddy.com. It has been over 3 months since I purchased that gift card, and I still haven't received it. To top it off, at the time when I won the card, I was charged $79 for a bid pack. When I asked them about it, they claimed it was because I agreed to have the gift card shipped to me, that I also agreed to the $79 purchase and that it was in the terms of service. Well, I looked into the terms of service and nowhere did I say that. I informed them of this several times, and have never heard back from them. I won the gift card back on 10-15-2013.Desired Settlement: At this point, I am no longer concerned with the gift card, because that only cost me 1 cent, and I just know they will keep claiming that they are going to send it out, but they never do. At this point, I am requesting a refund in the full amount of $79.

Review: They asked for credit card # but did not tell why and they would charge you and why. In advertising didn't say they would charge you $99 for 100 bids

They did not tell how there site was ran and that one would be charged for any service. Just asked for credit card # and thought is would be used when you bid on and item and would win so it was there for that. They just automatically charged me $99 and didn't say why and what for in advertisement. Then tried and call immediately they had no # to refer too, just e-mail. So called credit card company and they was real shady said I had no account but took my money. So we was on phone for about an hour and first call was dropped through a cell with bad reception and second call didn't have any information on me so they needed a couple of days to get it but was able to take my money. I never use this and want my $99 back. They need to say how this works and how you will be billed if one choses to use there site. They need better customer service and that is if they are reputable. My credit card company told me they have many complaints against them and should not be a problem and don't talk with them further. Now here I am again fighting this charge for a service never used and never had a way on understanding I be charged automatically and how they operated.Desired Settlement: If this a scam need to be terminated and if not need to advertise and disclose how they operate.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service.

Kindly note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: Company refuses to refund total amount charged on my credit/debit card for a cancelled transaction. Charge originated in Montreal Canada.

Tried to place bid on website. Invoice reflected charge amount as over 10 times the amount of product. I cancelled this transaction. Months later in November my credit/debit card was charged for this transaction. After lengthy telephone call, company only offers partial refund, refusing to issue refund for the total amount charged. Charge on my bank statement originated in Montreal Canada.Desired Settlement: I am seeking total refund of $32.61 from company.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a full refund on 1/21 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

The company did refund the remainder of the balance due.

Review: I was going on the ZBIDDY.COM website to look around because it was discussed on television. Before I was allowed on the site, I had to put in a credit card. Well, I thought they would need that in case I decided to bid on an item on the website. Boy, was I wrong! They immediately charged $99.00 to my credit card and said it was for a bid package. I did not want a bid package because at that point in time I just wanted to look around and see what the site was about. I have contacted customer service several times, and have heard nothing back from this company nor have I received the refund for $99.00 that I was asking for. I will never go to this site. This is a scam and they are stealing money from people.Desired Settlement: DesiredSettlementID: Refund

I want a refund of $99.00 to my credit card from this company.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a full refund on 11/13/2013 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: On Jan 18 2014 I joined the zbiddy online penny auction When I signed up.. they took $99.00 + $0.75 international fee I was never able to contact them for a refund which I attempted to do several times I never read anything that the registration fee was $99. or that it was not refundableDesired Settlement: I would like a refund of $99.75 Please let me know what information I need to receive this refund if possible

Review: This is a penny bidding website. I have won a number of items some I received and most I have yet to receive I will list them for you and the dates I purchased them:1)Choose Your Reward + 25 Bids 07-26-2013 00:37 2)Companion Air Ticket + 75 Bids 07-28-2013 04:20 3)5 Day/4 Night Florida Vacation + 25 Bids 07-29-2013 07:58 4)$25 Starbucks Gift Card 08-04-2013 11:38 5)$50 Restaurant.com eGift Card + 25 bids 08-13-2013 21:47 6)$1000 Bonus Grocery Reward 08-14-2013 03:13 7)Zeikos Floating Wrist Strap + Bids 09-28-2013 04:49 8)1 Jar Revitol AntiAging Cream 09-28-2013 10:04 9)$50.00 Shopping eCard + 50 bids 10-01-2013 02:09 10)Girls Life Magazine Subscription 10-01-2013 18:53 11)Elle Magazine Subscription 10-02-2013 04:32 13)Choose Your Reward + 25 Bids 10-02-2013 05:23 14)$100.00 Shopping eCard + 75 bids 10-03-2013 03:01 15)$5 Amazon eGift Card 10-05-2013 11:05 16)$25 Health & Wellness eGift Card 10-06-2013 08:37 17)$5 Amazon eGift Card 10-07-2013 21:30 18)Gemstone Earrings & Topaz Pendant 10-09-2013 00:51 This is all the items I have not received dated back to 7/26/2013 to 10/09/2013Desired Settlement: I want all the money back I sent them to get these items plus a refund for the bids it cost me to bid on the items.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a refund of items that were not processed on 11/20/2013 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. In addition to that, bids that were used on these auctions were refunded as well.

Kindly note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Consumer

Response:

Review: website place a add on my Facebook went there to check it out and needed to register in Oder see detail of products so I registered it asked for debit card info I thought that was for further purpose in case I reside to buy something I did not click on buy anything but there was a 99. dollar charge posted on my account . if I had knew that it cost 99 dollars just to register I wouldn't ever done it.Desired Settlement: DesiredSettlementID: Refund

I want a stop payment or a total refund of my 99 dollars I do not wish to buy anything from them or be a customer of them at all. they basically stole from me and should be arrested.

Business

Response:

Please allow this to serve as ZBIDDY's response to case # [redacted]

ZBIDDY.com operates an e-commerce business which endeavors

to ensure that all of its consumers are pleased with the service. Thus,

Zbiddy.com issued [redacted] a full refund on 11/4/2013 as an accommodation and in

doing so Zbiddy.com is not acknowledging any liability or wrongdoing. Kindly

note that [redacted] user experience was consistent with Zbiddy's terms of use for

which [redacted] was fully apprised and affirmed at the time of purchase.

ZBIDDY operates a customer service line 5 days a week and

openly encourages its users to utilize this direct method of communication. As

in [redacted] case, Zbiddy attempts to immediately and completely address a user's

questions or concerns even when a complaint is unfounded.

Thank you for contacting ZBIDDY.com and making us aware of

this situation.

Review: Zbiddy has closed down I guess, have been trying to sign into my account for weeks & site wont allow me it says they are working on site!! Obvious not true no one takes this long to work on their website!! I want my money back that is in my account! Phone #'s that I have been able to find are not good working #'s !! Can you please help me get my money back ??? Thank you for your time, [redacted] Product_Or_Service: bidsDesired Settlement: DesiredSettlementID: Refund

I would like a full refund of my account from zbiddy.com Cash, money order, cashiers check !!

Review: I viewed the website as it prompted me to register to see full site, it says free registration. It asked for my credit card information as a part of the process and did not state that it automatically charges $99.00. When I hit entered it showed that I $99 purchases a certain number of bids which I did not do, I only intended to register. I immediately hit the contact option and said that I did not intend to purchase anything and did not receive a response, I then finally got on a live chat in which the agent offered myself a gas card, when I continued to dispute we got disconnected and I never heard anything back nor did I receive the offered gas card. My credit card company was not able to reach them either. This occurred in December of 2013, I have yet to receive any communication. I am requesting a full refund and fees that have been incurred to my credit card as a result of this.

Product_Or_Service: n/aDesired Settlement: DesiredSettlementID: Refund

I am requesting a full refund and fees that have been incurred to my credit card as a result of this. $992 fees $37.00 eachtotal $173.00