ZBiddy.com Online Auction

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the serviceThus, Zbiddy.com issued [redacted] a full refund on 1/as an accommodation and in doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly note that [redacted] ***'s user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] ***'s case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the service Kindly note, as mentioned in this complaint a dispute was already filed, which lead to a chargeback in the amount of $ No refund will be issued Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # [redacted] ZBIDDY.com operates an e-commerce business which endeavors to ensure that all of its consumers are pleased with the serviceThus, Zbiddy.com issued [redacted] a full refund on 1/as an accommodation and in doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly note that [redacted] 's user experience was consistent with Zbiddy's terms of use for which [redacted] was fully apprised and affirmed at the time of purchase ZBIDDY operates a customer service line days a week and openly encourages its users to utilize this direct method of communicationAs in [redacted] 's case, Zbiddy attempts to immediately and completely address a user's questions or concerns even when a complaint is unfounded Thank you for contacting ZBIDDY.com and making us aware of this situation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I sent them, zbiddy, a reply email on Feb and have yet to receive an answerThey, zbiddy, stated that they will send me three (3) refunds totalling $($for the iPad, $for the shipping, and $for my bids lost on the iPad) but my credit card had been compromised and I had been issued a new card/numberAnd they have not responded to me in how they will refund my money! Also, the amount they are sending me for my bids are not what I wanted but what other option do I have? The only option that I do have is once I receive my refund I will never go to their website again as their advertisements do not correlate with their actions!

Please allow this to serve as ZBIDDY's response to case # ***
filed by *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com
issued Ms. Mackenzie Young a full refund on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Zbiddy has already addressed this complaintOnce a chargeback is filed, it is between the Issuing and Acquiring Banks

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued ***
*** a refund of the Dyson auction on 2/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note the other items have been sent and that *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting
ZBIDDY.com and making us aware of this situation

Zbiddy.com has already addressed this issueOnce a chargeback is filed, it is between the issuing and acquiring banks

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued
*** *** *** a full refund on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case # 9***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the service
Kindly note that *** ***
*** already filed a dispute which lead to a chargeback
No refund will be issued
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the service
Kindly note that ***
*** already disputed this charge with their bank, which resulted in a chargeback
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case #*** *** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued***
*** *** a partial refund of $on 2/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in*** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued
*** *** *** a full refund on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
ZBiddy is correct to state that I initiated a dispute with my Credit Card companyHowever, ZBiddy has defended themselves in that dispute and Citi Card has reversed the ChargebackThat is the reason I began this complaint processAt this time I am still being billed for the disputed $charge

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued
*** *** *** a refund on any orders that were not fulfilled as of 2/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** ***'s user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** ***'s case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case # ***
filed by *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com
issued *** *** *** a refund of the item as well as the initial bid package of $on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting
ZBIDDY.com and making us aware of this situation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
The company has indeed issued me full credit as requestedThank you

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued
*** *** *** a refund of $on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** ***'s user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** ***'s case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of this situation

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the serviceThus,
Zbiddy.com issued
*** *** *** a full refund on 1/as an accommodation and in
doing so Zbiddy.com is not acknowledging any liability or wrongdoingKindly
note that *** *** *** user experience was consistent with Zbiddy's terms of use for
which *** *** *** was fully apprised and affirmed at the time of purchase
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting ZBIDDY.com and making us aware of
this situation

Please allow this to serve as ZBIDDY's response to case # ***
*** ** *** ***
ZBIDDY.com operates an e-commerce business which endeavors
to ensure that all of its consumers are pleased with the service
Kindly note, a dispute was
filed by *** *** *** which lead to a chargeback in the amount of $
No refund will be issued
ZBIDDY operates a customer service line days a week and
openly encourages its users to utilize this direct method of communicationAs
in *** *** case, Zbiddy attempts to immediately and completely address a user's
questions or concerns even when a complaint is unfounded
Thank you for contacting
ZBIDDY.com and making us aware of this situation