3 Keys LLC

Please be advised, a final response was mailed on March 1, PennyMac values and protects its customers’ confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information.”

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12517962, and find that this resolution is satisfactory to me
Regards,
*** G***
Will see if the Pennymac company contact me and resolve the problem satisfactory Thanks Revdex.com

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you for forwarding MsJ***’s concerns to our attention and allowing us the opportunity to respond.Upon receipt of the Revdex.com
notification, our office is in the process of completing a thorough review of MsJ***’s loan to ensure that her concerns are addressed. On August 20, 24, and August 27, 2015, a PennyMac representative called MsJ*** on the telephone numbers on file with no answerPennyMac will send a written response in regards to researching her concerns once the issue has been researched and reviewed.PennyMac values and protects its customers’ confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

Complaint:
I am rejecting this response because: I never receive a letter from Pennymac or any other company Send it out again pls
Regards,
M*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12591210, and find that this resolution is satisfactory to meHowever, if I do not receive a response then I will be following up with an additional repost to the Revdex.com.
Regards,
*** H***

Complaint:
I am rejecting this response because:I am rejecting their responseThey have been "Investigating" this matter for monthsAnd all I have gotten from PennyMac is the run-a-round by either phone, or letters stating that "we are reviewing your case." PennyMac has been attempting to explain the mechanism on how the forced insurance was placed upon my property, but nothing they claim has made any senseThey have ignored requests, which appears to be an omission by intention and does not constitute a full response to mine and my attorney's requestsEven their response to the Revdex.com is vagueBottom line, PennyMac is cheating homeowners out of their money by placing these "forced placed insurance" policies on their property, then telling the homeowners they owe them the moneyPennyMac hasn't forwarded a master copy of the insurance they placed on my propertySo they can say I owe this money, but bottom line, they can't prove itMany homeowners would just pay the money, and then PennyMac can pocket itWhere is the proof that you purchased over $4,dollars in homeowners insurance for my property PennyMac? PennyMac needs to be fully investigated for their unfair and deceptive trade practiceIf they do this sort of thing to one homeowner, chances are, there are many othersShame on you PennyMac!
Regards,
L*** ***

Revdex.com:
I have reviewed the response made by the business (you sent my written
complaint to PennyMac) in reference to complaint ID 11567724, and find that this resolution is satisfactory to me You have sent my complaint and given me a platform from which to get a public dialog started in hopes of a resolution with this company.
Regards,
M*** ***

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to your concerns. PennyMac strives to provide superior customer service and respond to all inquiries in a timely
manner. A detailed letter of explanation was sent under separate cover on April 3, PennyMac values and protects its customers’ confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information.

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to MrA***'s concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely mannerUpon receipt of the Revdex.com
notification, a PennyMac Representative contacted MrA*** to discuss his concerns regarding the application of his payments on May 12, 2016. A detailed letter of explanation will be sent to MrA*** under separate cover within business days.PennyMac values and protects its customer's confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information.

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsW***’s concerns

Complaint:
I am rejecting this response because:
Regards,
M*** ***
I have not recieve a written response as of yet

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to your concerns. PennyMac strives to provide superior customer service and respond to all inquiries in a timely
manner. A detailed letter of explanation will be sent under separate cover within business days PennyMac values and protects its customers’ confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information.

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MrS***’s concerns

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsA***’s concerns

PennyMac strives to provide superior customer service and respond to all inquiries in a timely manner. Upon receipt of the Revdex.com notification, a PennyMac Representative contacted MsG*** to discuss her concernsA detailed letter of explanation will be sent to MsG*** under separate cover within business days.

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you for forwarding MrT***’s concerns to our attention and allowing us the opportunity to respondUpon receipt of the Revdex.com notification, our
office is in the process of completing a thorough review of MrT***’s loan to ensure that his concerns are addressed. PennyMac will send a written response in regards to researching his concerns once the issue has been researched and resolvedPennyMac values and protects its customers’ confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

Complaint:
I am rejecting this response because: I have not heard from PennyMac since they called me and said they would look into itThey took $dollars out of my escrow in November that was not applied to my insurance or taxes
Regards,
*** ***

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsD***’ concerns

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsW*** concerns

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you for forwarding MsM***’s concerns to our attention and allowing us the opportunity to respond