A & D Wood Products, Inc.

It stated that item had been shipped so I did a return on the item and reshipped a new one on a two day serviceYou should receive that no later than Wednesday of next weekI am sorry for any inconvenience

Revdex.com:
I have reviewed the response submitted by the business and have
determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Catalogs are arriving at my postal address from Potpourri Group and its subsidiaries addressed to both "*** ***" and "*** ***" (see "Mailer Piece" attachments). The company should search under both names and my postal address in ALL their databases for matches. Also, the opt-out contact information on the privacy pages of this company's web site and its subsidiaries' web sites is not valid or difficult, if not impossible, to navigate (see details in "Mailer Complaint" attachment) and should be corrected or updated.Thank you
Regards,
*** ***

Our marketing department has notified us that your name and address have been removed

There was no statement to the rejection, but as stated the item can be returned for a full refund at any time

We processed the credit for the item on 11/22/15, but the customer had already filed a chargeback for the complete total of the order prior to our submitting the creditBecause of the credit the bank then files with us a chargeback which they give days to respond toWhen we called the bank on Monday it was stated that the full credit of was applied to the customers account because we did not contest the chargeback

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. I provided proof that I paid for items that I did not getI placed the order on April 14, I sent a copy of my canceled check to Whatever WorksIt has been almost weeks and I have not heard back form them on this matterI did MOVE and my NEW address is *** *** *** and this information was sent to them as wellLetting them know the correct address to send my refund check.
Regards,
*** ***

I will contact the Director of Marketing Services to have your name and address removed from all mailings

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. I reserve the right to re-open the complaint should this company start their email & catalogue abuse again on unsuspecting consumers.Personally, I do not trust them & think word needs to get out about their practices. Regards,
** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***THIS has gone on for an ENTIRE month ! TOTALLY UNACCEPTABLE !!! I'm DONE waiting on this incompetent Fly By Night seller ! They can CANCEL the item I ordered in JUNE !!! THEN I will consider the issue resolved !!! PLUS I DEMAND A SINCERE APOLOGY FROM THEM, ADMITTING THEIR TOTAL INCOMPETENCE !!!
Regards,
*** *** ***

The items has already shipped but a refund has been issued

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #*** PROVIDED I RECEIVE THE ITEM IN A TIMELY FASHION AND AM CHARGED APPROPRIATELY. PLEASE NOTICE THAT THEY DO NOT ADDRESS THE FACT THAT IT TOOK A COMPLAINT TO THE Revdex.com TO GET A RESPONSE TO MY INQUIRIESI understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

The package was sent *** ** Smart Post which is *** ** delivers directly to the post officeAnyone can send the package back please enclose the packing slip (invoice)

I show this item shipped on 09/27/Please let us know if this was received

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Our merchandise is unconditionally guaranteedIf the customer is not happy with the item it can be returned for a full refundThe customer placed her order via the internet and a picture of the item is available with the description that it is a knit coat that features an asymmetric, cowl
neck collar, with silvertoned, rose detailed snap buttons down the frontLong sleeves;lettuce-edged cuffsPoly/spandex 32"-39" long depending on size

The catalogs are preprinted in advance and we just notified them in July so a mailing would have already been in process

We have given the marketing department your email information to unsubscribe from all emails

A credit was processed for the return of the items totaling Sorry for any inconvenience

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I am still receiving email from "Expressions" after they emailed me through you that they would take me off their list. Regards,
*** ***

If I am, in fact, finally removed immediately from the list, it definitely satisfies my request! It's bad business that I had to get you guys involved in
order for them to finally acknowledge and act on this request.Thanks very much for interceding in this matter I'm glad the Revdex.com exists