A & D Wood Products, Inc.

The credits for these billings were done on 11/1/17 and you were taken off the VIP.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that...

by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

I have sent your name and address to our marketing department to remove it from all mailings.

It was refunded to the credit card ending in 7464 that was used to place the order.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or...

concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

All we would need is a copy of the front and back of the canceled check or the 6 large digits from the back of the check. I do not see any order in the system with the name and address you gave us.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[I don't understand why the order date keeps changing, now your saying that it was on a Saturday when I wasn't at work.  I did not place this order and I believe you have my credit card on file otherwise you would not have been able to credit it..]
Regards,
[redacted]

We issued a refund check for 109.90 check # [redacted] for the cost of the items canceled on 8/26/16 and a refund check for 8.50 check # [redacted] for the refund of the difference in postage owed on 9/8/16.

The order was for a sleevless top which shipped on 5/5/15. If the package was not received I will do a refund. If you wish you can call and reorder the item at your convenience.

I have given the customer a full refund for the item that she received damaged.

Revdex.com:
I am requesting refund from the business in the amount of $58.94.  I never received the...

item, never received order confirmation or even shipping confirmation. When I have received the refunded amount then this issue will be considered resolved in reference to complaint #[redacted]. 
Regards,
[redacted]

The tracking number is a [redacted] tracking number and it was just tracked and states it will be delivered by end of day Monday. [redacted]

Revdex.com:
I have reviewed the response submitted by the business...

and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. They did not say where they are shipping the other order that has been in the warehouse since August.  If they can't ship it to the correct address of where the second order was sent then they might as well cancel as it will get sent back to them since she doesn't live there anymore and no one will get the package. I have asked several times for the address to be changed since the order had not shipped.  That is why I went ahead and placed the second order so I hoped she would at least get the throw. Please let me know what is going to be done so I know what I am being charged for.  Thank you.
Regards,  
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. The X-Large tunic was not the wrong size. The X-Large tunic was defective. It had a large dark blue stain in the back.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 
Regards,
[redacted]

All of the information is sent in a welcome email (with the email address used on the order) within 24 hours which includes your Username and Password as well as the 1-855 number.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand...

that by choosing to accept the business response that my complaint will be closed as resolved. Thank you for helping me resolve this problem, I accept their offer of $19.99 to be returned on my credit card.
Regards,
[redacted]

The customers credit card was credited on 12/20/16 as stated. The amount was 119.00.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. .I would like the person (representing Country Store) to give me their name, Phone Number, Ext, so if I continue to get emails from them I can contact them about my continuing effort to be removed from their computer system email address included..
Regards,
[redacted]

All of the items have shipped except for the coverlet. The merchandise has just been released to the warehouse and will ship shortly. The other items have all shipped [redacted] to your local post office all in individual packages.