A & D Wood Products, Inc.

A return label has been issued to [redacted] and they will be emailing you the label to put on the package. Once this is done let us know and we will reship the correct item to you.

Any time you receive a free shipping email please go through that link to place your order and the free shipping will apply to your order. I have credited your account for your shipping charges of 15.49.

The customer received a refund to the credit card used for the purchase for 92.98 on 3/21/17  bank reference number [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Please return email me that you are reinstating the above complaint with the attached proof of the new charge of $58.98 to my [redacted] card  as "Reversal of Temporary Credit" on my 4/14/2017 billing.  I am continuing my complaint to demand a full refund of $58.98, without limitations of restrictions. I have NEVER received any merchandise from Northestyle's order # [redacted] shown placed on 1/27/2017. This complaint is NOT settled until Revdex.com obtains proof of required permanent credit from Northestyle applied to my [redacted] card account. Regards,
[redacted]

I have applied a credit for the missing item. I do apologize for the poor packing.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 
Regards,
[redacted]

Revdex.com:I have called and was told that the card number was never kept.  If you personel would have given me the card number I would not have had to file a complaint with the bb to try and get my money back.[redacted]
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

The business offices are located on Billerica Ave. in Billerica Ma. but the warehouse where the returns are shipped are [redacted]. It does state on the back of the invoice to allow 4-6 weeks for exchanges and/or refunds by credit card or check. I see that you received the...

item on 6/26/15. We are processing at this time returns received  back to us on 7/8/15.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand...

that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I will wait at least one or two more mailing cycles to be sure, as no proof that my name has actually been removed has been provided and I continue being mailing solicitations.
 
Regards,
[redacted]

To clarify, has the credit been applied to my debit card? Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
 
Regards,
[redacted]

A refund to the credit card used for the purchase ending in [redacted] was issued a credit for 84.90 on 7/16/15 bank reference number [redacted].

When placing your order online you signed up for the [redacted] VIP program which to accept you must enter your email address and it then states by clicking start savings you agree to the terms of the offer details on the right. It gives all the details which include free shipping and a 10%...

cash back rebate on your order as well as 5% back rebates at over 1,000 Marketplace retailers such as [redacted] etc.I see that they have refunded your credit card twice for 14.95 each on 6/23/15 reference numbers [redacted] and [redacted] I will contact the VIP membership and see that the third charge is also credited.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
Regards,
[redacted]...

[redacted]
The refund is NOT showing up in my bank account.  The amount still showing coming out ONLY on 7/22/17.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I'll accept if they confirm that their request to remove me from the list has actually been taken care of by their marketing department.  I submitted many such requests over many months and it ended up in a black hole. If I receive more than one additional catalog I will also have to reopen this issue.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
We are still awaiting the REFUND from this SHYSTER-TYPE business who LIED in their LAST STATEMENT about the money being refunded for a package we don't even believe they sent.
Regards,
[redacted]
[redacted]
[redacted]

Better...

Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I am not seeing a refund on any of my cards or accounts.  The receipt from the order does not indicate how I paid, nor is it available on their website.I need to see proof of refund, please.Regards,[redacted]