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AliExpress Reviews (497)

I do not recommend shopping via AliExpress! I think this website it is a fraud!
I received a damage product, asked for return it, but accept the the deal with the seller for partial return money The seller did not return my partial money, I paid with my debit card but he started asking for my bank account for make money for me! What?

Someone keeps using my email address to open an account on ***I have never used this site, nor will II have used my email to change the password, login to the account and deactivate itSomehow it gets reactivatedI contacted *** via online chatI exhauseted my options with the chat bot and was told I would be connected to a customer service repIt turned out to be another chat botI asked for a phone number to call and was given a number in ChinaI'm not paying to call China about thisI have asked that the stop allowing accounts to be opened with my email addressTheir response was to tell me to change my email addressI am not going to go around and try to track down all of the various people and sites that I have registered my email address to

I ordered a tablet from the companyThe tablet did not work properly right out of the boxI filed a complaint with the company with video evidence and they agreed the complaint was validThey said everything would be properly dealt withThe seller did not respond to the complaintI could not send the product back because shipping is too expensiveThe company offered me a reasonable refund and I acceptedThey then changed the refund to an unacceptable refund and I declinedThey then issed the unacceptable amount and closed the complaintI appealed and they denied my appeal

I purchased from AliExpress because I seen their buy protection so I felt safe doing so but not they are refusing to refund my money backI purchased Dermacole makeup that was advertised at 100% Authentic but turned out not to beI reached out to the seller but only heard once back from themAfter that the issue was left unsolvedI then filed a dispute with AliExpress directly and was told my photos of the products on my skin and the discrepancy with the different makeup containers and color and print was as not good enoughI explained that all container if truly make by Dermacole should all look the sameThe only this that should be different is the color nameThey refused to accept that as evidenceAnd closed case with out explaining how my evidence in not valid

Complaint: ***I am rejecting this response because:
Since they are only trying to refund the difference of bundles, the refund amount should be $not $I paid for bundles, and returned They sold hair shorter than described, ( I have images of the hair measured)They do not want to refund the shipping for returning the falsely advertised product to themAlso, this has been on going since 4/4/They refuse to respond to my numerous complaints until I contacted the Revdex.comI would like the refund amount to correctly reflect what was returned to themThank youSincerely,*** ***

On 12/I placed an order Number: ***
few days after when I checked the order status it showed that the item couldn't be shipped
I contact the seller times to get more info but didn't get any reply
on 5/I contact *** customer service via their online chat and I was promised a full refund within days,
the refund was never issued
on 7/I contact them again via chat and the same refund was promised but never issued, this time I saved a screenshot of the chat
on 8/I contact them again via chat and again the same refund was promised but never issued, this time again I saved a screenshot of the chat but also requested a confirmation email
on 9/I replied to the email with my last request to get the refund but didn't get any reply

I ordered a PowerPoint clicker from this company on 8/24/On 8/25/31, I got confirmation, with a confirmation and order #, that my order has been shippedWith the money I paid, it was expected to arrive within five business daysI've been to their site several times, on several devices, and am unable to get hold of them via chat, nor can I get hold of the seller (I'm not seeing this option)When I tried calling the ph# listed on your site, I got a busy signalI'm also unable to track the order

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me once refund is received in - business days
Sincerely, *** ***

I bought several items off this site and for the most part was happy with the productsthere is one store that I will absolutely not buy anything else from and that is the Kids World Brand store They are frauds I doubt I will ever see my money back from them but most of the sellers were very niceItems were ok..some took a lot longer than others It is however, buyer beware

I ordered an item on December 27, It has been almost five months now and I am still waitingThey keep asking me to wait some moreThey will not refund my money

This site is so hit and missI am very upset because I ordered a wedding dress for a customer and it was never shippedI filed a dispute and the seller replied with a tracking number saying they shipped itThat tracking number was old and went somewhere across the countryHowever, Aliexpress said that was proof the dress shipped and I lost the disputeI did an appeal and lost itI had a chat person file another appeal and I lost that tooI did like five chats with AliexpressNone of them resolved my issue even though they promised toAliExpress owes me $and I have no way to get it back because you can't talk to anyone with powerAnd those with power can't track an order apparentlyI lost a customer and my moneyI at least deserve my money back!

NEVER NEVER buy in Eglobal is a company without any responsibility, the mini pc fail and do not accept any responsibility,
but not only this seller is irresponsible Aliexpres is even more irresponsible because if you look closely you will not find any way
to communicate with them and if after of much insistence sending messages to the seller Aliexpres communicates with you is to
tell you that the seller is not responsible and that if you have any other issue that communicates with them but there is
no way to contact customer service, never buy anything in Eglobal and Aliexpess those companies are THIEVES THIEVES

I ordered one outfit for my yr old son and it said that the payment never went through so I ordered a second oneoutfits cameThe first outfit, when I washed it, some of the buttons fell off because they were glued on not sewnI sent back the 2nd outfit that was brand new to the seller’s address in China that he gave meHe claims he never received it backI sent him a screenshot of my receipt from the post officeIt was to send the outfit back and I asked him to reimburse me for shippingI stopped payment on the second outfitHe said I am trying to scam him but I am notI called the phone number that was with his address and it’s in Florida and some lady answersI am not scamming anyoneI paid for the first outfit and only asked for reimbursement for shipping the product to ChinaThis guy now took it higher up saying I am scamming him

I have been trying to get a refund for over a month nowThe package was sent to the wrong address and aliexpress is asking me to somehow prove that I never got the packageThey seem to think I'm lying even though the address it was sent to is not my regular address where many items have been sent toTheir app is very difficult to get into contact with customer serviceI cannot typeMore then a few words before it sends an errorMessageMaking communication impossibleThe website on phone and the phone app are virtually unusableI have been asked to submit photos showing proof that I did not receive my package or that the package was returned to senderI explained that Canada post does not provide information like that and items that are not claimed are just automatically returned to sender - Canada post would not write me a letter orGive me proof of thisAliexpress is trying to make this as difficult as possible and towl waste my time so that the time period expires and

I got a fake tablet that had specifications lower or differentThere were detailed messages, videos exchanged with the seller in China and I spent 22$ to shipt it back weeks ago by USPS The product does not include delivery confirmation and USPS adviced that packages are delivered within weeksThe seller is not refunding and they should be stopped from selling in the US given the spurious goods it supportsI can share all email, video sent and the details
Order Number: ***

I had a terrible experience with Yvonne Hair Store online AliexpressI bought some haiir from the store for The hair was not what I expected it to beso I requested a refund; after many back and forth conversations the owner stated that I had to pay for the shipping which would have been close to to ship back to ChinaThe owner refused to pay for the shipping ;therefore I had to keep a product that I am not satisfied withI will never buy from aliexpress again and I will tell as many people as I can not to shop from this store, Horrific experience!!!

Hello I purchased this item (145cmx145cm Wedding Tablecloth Solid Black/White Nappe Square Satin Table Cloth for Christmas Wedding Party 5) qty June 20th however I never received itI purchased many many other items and I received all of themI reached out to the seller and originally they responded, they asked me to check my local post office ( I have and I went to both) I looked everyday for days after and nothingThe seller stopped responding to meI now think they sent out replacesments but I no longer need them my event was this past SaturdayI want a refund for the items I did not receiveI ordered over other items and I got all of themThe order total was $I even paid for faster shipping

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

I ordered two dresses Korea they both came in and look nothing like what I ordered I put in for a dispute to send it back and the company did not want to take it back at first and I had to fight and fight me by this online chat until they finally said okay send it back I had to pay additional $and some change it's been about months and I still have not received my refund back from Ali Express I've been on this chat twice the week about my refund and they will not give me my refund they keep telling me different things I have to wait I have to wait another days I have the tracking number that it has been received in China I've sent them copies of the delivery back to China and they still will not release my money back to me now they're telling me that they have put a freeze on my account about my refund please please do not order from this company they are fraud

Aliexpress is a big heap of clones/fake/broken and dead-by-design thingsBest of them are on *** of course which doesn't make *** good place also but at least *** protects you a little bitMy multiple issues with aliexpress was solved only by my bank not by aliexpress protection which actually protects only their money not buyer nor sellerThey are scammers and their whole system along with alipay is a total rip off

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