Amazon.com

Complaint: ***I am rejecting this response because again it is going in circles just drop the whole thing! No offense but talking to Indians didn't get me anywhere, gave me the same responsesI'm done going in circles. Sincerely,*** ***

Greetings from Amazon.com
The funds currently held in the sellers account will be transferred to their bank account after the 90-day period has expired, provided we do not receive charge backs or A-to-Z Guarantee claims against their sales
As previously mentioned, their selling account
will be evaluated days after the initial date of block or closure request, which was 06/06/
The reserved funds will be disbursed on or after 09/04/2016, to their bank account on file with us
Thank you,Payments SpecialistAmazon.com”

Hello
We are unable to credit the buyer for this transaction since the return tracking number provided by the buyer does not show delivery at seller's address
In summary we are unable to take the action requested by buyer as we cannot confirm that the item has been received back by the
seller
Sincerely,
Sarath

Hello ***,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the issue you had with the refund.I understand your disappointmentHowever, for
security reasons, we are not allowed to talk to the bank directlyHowever, we can provide a settlement verification code to you so that you can directly contact the bank and provide them the code for further assistance.As we always work on providing better service to the customers, I've forwarded the feedback to the payments team for future improvements.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Hello ***, I'm Diksha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to know that your account is hacked. In this
case, I see that my colleague Meraj is following up with this issue. We've already reached out our concerned team and waiting for an update in this regard. I'd request you to please wait for few business days for this issue to get resolvedOnce we have the information, my colleague will be updating you in this regard. Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diksha C. Amazon.com

Hello ***,I'm Sapna from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm really sorry learn about the problem you had in posting your reviewI
understand you are upset.I'd like to help, but I wasn't able to locate the exact item for which the review was not posted.Please confirm if this is the item "Awesometoner Toner Cartridge Compatible with Black High Capacity brother TN-(6,Page Yield) Compatible with Brother MFC 822" you're referring to.If you're referring to any other item, kindly let us know the order number, complete name of the item or the link to the item and we'll look into this right away.We appreciate your understanding and patiencePlease feel free to contact us directly by replying to [email protected],SapnaRAmazon.comhttp://www.amazon.com

Hello,Based on the information you provided, we removed these items from our site:Seller: {*** ***}ASIN: ***Title : *** *** Handcuffs Men's Short Sleeve Cotton T-Shirt Complaint ID: ***In the future, please inform seller to use our online form to submit
complaints.***Sincerely,Seller Performance TeamAmazon.com

Hello,We are writing regarding the Revdex.com complaint# *** received from the Seller.We have reviewed the buyer’s claim and the information seller provided for order ***Seller is responsible for the claim because we contacted seller on 06/20/but seller did not represent the claim within days.Seller can contact the buyer to make return arrangements, but please keep in mind that they are not obliged to return the itemThey may be willing to do soif seller provides a pre-paid return label, organize a collection, or issue a refund for the return costs.When a buyer files a claim on one of seller's orders, we send an email to let seller know about the claim and how to represent itIf seller does not represent it within days, we will grant the claim and the claim amount will be debited from their account.Although we understand seller's position, we stand by our decision. Sincerely,Hello,We have reviewed the buyer’s claim and the information seller provided for order ***Seller is responsible for the claim because we contacted seller on 06/20/but seller did not represent the claim within days.Seller can contact the buyer to make return arrangements, but please keep in mind that they are not obliged to return the itemThey may be willing to do so if seller provides a pre-paid return label, organize a collection, or issue a refund for the return costs.When a buyer files a claim on one of seller's orders, we send an email to let seller know about the claim and how to represent itIf seller does not represent it within days, we will grant the claim and the claim amount will be debited from their account.Although we understand seller's position, we stand by our decision. We cannot give seller more information about this matter, and we may not reply to further emails about this claim.Sincerely,

Revdex.com:Thank you Amazon and Revdex.com for helping me
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: *** I would like if they would expedite I have shown patience for months and here in the past week I have dealt with rude customer service agents all giving me the run aroundI have never been treated like this by any businessI sold the book three months agoIt shouldn't have to wait any longer than a week I ha e waited long enoughSincerely,*** ***

Hello ***,
I'm Vijay K*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
I've reviewed your account and understand you're unhappy about the closure of your account
Our
records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreementWhen unusual account activity such as this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing of the account is necessary
We've closed the account to avoid further inconvenience to both the partiesUnfortunately, we'll not be able to process a refund for the gift card balance
You can review our Conditions of Use here:
www.amazon.com/conditionsofuse
Please write back to us directly at [email protected] if you have any questions
Regards,Vijay K.Amazon.comhttp://www.amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry; " Apple iPad Air MF029LL/A (128GB, + Sprint, White with Silver) OLD VERSION" was
determined to be in a lower condition.Please do understand that because you selected the "Do not return the item" option, and we found your trato be Acceptable, we issued you a $gift cardThis is the amount that was quoted to you at the time the item was submitted for trade-in.According to the information provided by the facility processing your submission, the specific reason your item met a lower tracondition was: minor cracks or dents on edges and lightly scratches in edges.You can find which items had their conditions revised by visiting Your TraAccount (amazon.com/tradein/youraccount)On this page, locate the traorder and click on the "Condition Revised" link for more details.For future traorders, you can choose to have an item returned to you instead of accepting a lower amount, by selecting the appropriate option when submitting your trade-in.Please visit our Help pages for more information:http://www.amazon.com/help/tradeinprogramI realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:It has been days siince they promised me and still no result of my requests
Sincerely,
*** **

Hello,
We are writing regarding the order id: ***
We have asked the seller for more information about order *** and are awaiting a response
We will contact the buyer again if we need more information or when we decide the claim.The buyer can check the status
of the claim in their Account section of our Amazon.com site (www.amazon.com/youraccount)Look for this order number in the list: -- Order Number: ***-- Date of Claim: October 9,
Sincerely,

Hello,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding delay of your item " hype Hush Lavender Body Mist, Lavender
".I've checked and can confirm that due to a technical error, we're unable to fulfill your order for this item and cancelled it from our end.Also, I see that refund of $9.99 has been refunded back to your rewards points balance.When you pay with rewards points, we reserve the funds once the item order enters shipmentHowever, we don't actually charge until the order is shippedWhen an order is canceled, any unused points go back to your balance and can then be used on another order.You can view the changes to your order details in Your Account here:***Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello ***,I'm Gayathri from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to hear about the issue with your account. Upon checking I see
that the account closure was done as your account is directly related to another account which has been previously closed due to the abuse of our policies. Due to the proprietary nature of our business, we're unable to discuss other accounts with you, and the decision to close your account is a final oneI’m sorry for any disappointment caused and appreciate your understanding.I hope this information helps! We appreciate your patience and understanding. Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Gayathri PAmazon.comhttp://www.amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I received the Medical Coding A Journey book by Beth A Rich. I wrote a letter to the Revdex.com informing them of my receipt and that a resolution had occurred
Sincerely,
*** ***

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand you do not want packages to be delivered during weekends.***, on our website ordering system we've
an option of selecting no weekend deliveries, which prevents carriers from delivering during weekendsIn order to select No weekend deliveries, Click Edit under the shipping address you'd like to, select No weekend deliveries and Under Additional Address Details you will find:Weekend delivery:Deliver on SaturdayDeliver on SundayDon't deliver on weekendsYou may go ahead and check box "Don't deliver on weekends"This will prevent your packages being delivered on weekendsPlease do this and let us know if you are still receiving the packages on weekends or packages being left at Sidewalk.Thank you for taking time to bring this to us, we appreciate your time and patience.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards, Mahesh.VAmazon.comhttp://www.amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm so sorry to hear about the experience you had when you contacted us regarding order #***
I'll be sure to pass your comments along to the appropriate people on our Customer Service team.Upon checking, I can confirm that your order has been successfully delivered.As mentioned, we won’t be able to provide a replacement or refund for this order at this timeAmazon.com is not able to resolve shipping problems after delivery, as outlined in our 'Conditions of Use', noted under 'Risk of Loss' online:'All items purchased from Amazon.com are made pursuant to a shipment contractThis means that the risk of loss and title for such items pass to you upon our delivery to the carrier.'We advise you to contact UPS as well as your local authorities if necessary in order to pursue this matter further.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because:
I gave Amazon the information requested on October 28, complete with photos of the receipts and EVERYTHING they requested.
I have since tried to contact them daily to see what I have done wrongThe complaint from the customer was not founded and I have been able to submit receipts showing the authenticity of my productThe item in question was a Frozen Anna dress that I had at the FBA fulfillment center as part of stickerless commingled inventoryWhen the customer said it was fake, I asked for the dress to be returned to me so I could examine itWhen I requested that the dress in question be returned to me, I was given back a much cheaper dress that is a FAKEand NOT the dress I sentI contacted Amazon about this notifying them, and have gotten no responseI included photos of the fake dressIn the mean time, my own authentic dress valued at $is missing
I appealed the action from October suspending me and I was told my account would be reviewed and I would be answered by October at 7:AMI am STILL waiting for this responseThat was OVER two weeks ago, and my business has suffered greatly
I have a PERFECT customer ratingAmazon reviewed my account ONE WEEK PRIOR to suspending me to offer me a loan, and APPROVED this loanAnd again, EVERY item in question, I have given receipts to show the validity of the itemThe customer complaint has no groundI am also a customer of AmazonI pay for the ability to sellThey have still charged me $for this ability while withholding my ability to actually sell anything.
There is no phone number to contact anyoneI have provided mine in every email, but no one ever calls me to discuss thingsI have waited up to FIVE DAYS for one responseOne day, I received emails an hour apart from two different people asking for informationThings on Amazon's end appear very disorganized and I still believe the mixup is on their end at their FBA warehouseMeanwhile, I am being penalized when I have not actually done anything wrong
I would like my account reviewed in a timely mannerdays and counting is not timelyI am so frustratedI am compliant and I have given every piece of information requestedPlease help me!
Sincerely,*** ***