Amazon.com

Complaint: ***
I am rejecting this response because: Amazon refuses to do anything to resolve the issueI am requesting a refund instead of acknowledging this they keep repeating the same line "we contacted the seller, we filed a claim" which has done absolutely nothing to resolve the matterAmazon is unethical and the CEO needs to focus on his business operations instead of wasting time getting involved in political affairsHis company is not being ran efficiently
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: While a $credit is niceI trusted amazon, the exclusive retailer for this collectible item to get it to me safely and in a collectible fashionBecause Amazon has failed to do this, and because of its extreme rarity, I now only have one option to complete my collection that is incomplete due to Amazons negligenceI request a new undamaged item, which is being sold by third parties and a few even being fulfilled by Amazon themselvesBecause this is what I expected to receive, especially as a member of Prime, and because as a customer I feel it is what I deserve
Sincerely,
*** ***

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding refund for the returned item " Intel Boxed Core i7-6900K Processor
(20M Cache, up to GHz) FC-LGA14A BX80671I76900K ".I've reviewed with our returns department and can confirm that we haven't received item which you've mentioned.As mentioned earlier, we can only able to process refund for items which we receive.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because: your response does not address in anyway shape or form my original complaintThe fluctuation of price from the time and items placed in the shopping cart until the actual check out is not the issueThe business practice that I am troubled with is saying to myself and other customers that an item is 91% off in an attempt to beat them into purchasing your item thinking they are getting an awesome dealWhen in fact that item has never sold for your alleged price The specific example I am giving with photographic evidence is the watch you are claiming was $originally and is now on sale for $When in fact Amazon, Amazon sellers, and even the manufacture never has at any point in time sold that item for what you’re claiming it isSo you cannot claim that I am saving $by purchasing now and only now to save the money
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: AMAZONS SAID THAT THEY RETURN THE MONEY TO MY BANK Y AND THE BANK SAID THEY NEVER RECEIVED ANY CREDIT FROM THEM, THEREFORE MY MONEY STILL ON THE AIRNO BODY RESPOND FOR ITSincerely,*** ***

Hello ***,I'm Srikanth from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to learn about the unsatisfactory experience you've had with your recent orders and I appreciate you
taking the time in bringing this to our attention.I understand that you haven't received the refunds for the orders you have returnedI'd love to help, however, I'm not entirely sure as to what are the orders for which you haven't received the refund yet even though the items have been returned successfully.In this case, I would request you to write back to us with the order numbers for which you haven't received the refund so that we can look into it and assist you accordinglyPlease provide the requested information by directly replying to this email.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Srikanth.GAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:Complaint Detail / ProblemComplaint Type: Delivery IssuesDelivery IssuesselectProblem: PREVIOUS Revdex.com COMPLAINT# *** NEVER RESOLVED.TranslateDesired Resolution / OutcomeDesired Resolution: Other (requires explanation)Other (requires explanation)selectDesired Outcome: PLEASE SEE DESIRED OUTCOME LISTED IN PREVIOUS Revdex.com COMPLAINT# ***SAME DESIRED OUTCOME AS LISTED IN PREVIOUS Revdex.com COMPLAINT# ***TranslateMessage to Revdex.comNEVER RECEIVED A RESPONSE TO Revdex.com COMPLAINT #***COMPANY WAS CONTACTED AND I DID RECEIVE THE FOLLOWING EMAIL WITH NO FOLLOW UP: From: Amazon.com Sent: ?6/?9/?9:AM To: ***@hotmail.com Subject: Your Amazon.com Inquiry - Revdex.com Complaint# *** Hello ***, I'm Srikanth from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this messageI'm sorry to learn about the unsatisfactory experience you've had with your recent order #*** and I appreciate you taking the time in bringing this to our attentionI understand this order wasn't delivered on time and the delivery was rescheduled without your consentWhile I see that a full refund has been processed for this order, I've engaged our internal team for an investigation regarding the delivery being rescheduled without your consentI'm personally following up with this issue and will get back to you with an update as soon as I hear from themPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance========================== Information received:6/5/
Sincerely,
*** ***

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about problem you had with refund of your Tradein TRN-***.I've checked details of
refund and can confirm that our Customer service team processed refund of $toward your visa card using one of your order#***.I can also confirm that refund confirmation email was also sent on March 16, 1:PM.This refund will appear in the next 3-business days as a credit on the original payment method used for the orderOnce processed, you'll also be able to see the refund here:https://www.amazon.com/gp/css/summary/edit.html?orderID=***Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello from Amazon.com
We have reviewed the complaint associated with order ***Unfortunately, we will not be able to take actions as requested by the buyer because, the buyer has received the item they orderedAs this return is not due to the seller's error, we cannot hold
them responsible for return shipping costThe buyer will have to return the item for refundReturn instruction has been provided to buyer
In summary, we will not be able to take the actions requested by the buyer as they received the item they ordered
Thank you

Hello ***,I'm Vivek from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding the recent transactions on your Visa card from Amazon.I've investigated your
account and confirmed mentioned charge you reported was for an Amazon Prime subscriptionFurther, I see that a refund of only $has been issued to your Pinless Debit Visa card on November 30.I see that you've been waiting for the refund towards the remaining amount to go back to your Visa cardSo, I've requested a refund of $($- $104.94) to your Pinless Debit Visa cardThe refund is processing and you'll see it on your Pinless Debit Visa statement within next business days.We appreciate that you took the time to reach out to us to bring this to our attention, so that we have the opportunity to correct the problemI realize that your experience reflects on our company as a whole.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, VivekYAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:Once again it takes no action to resolve the issue and merely denies responsibility for it's own business practices
Sincerely,
*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I realize this has been a frustrating experience, and am really sorry about this.As mentioned earlier, We are unable to discuss other accounts with you.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello Mr*** * ***I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.Since this is a unique situation, I'm collaborating with our concerned team to work on a
resolutionI know your wait has been frustrating and for that, I apologizePlease allow me business days to research the issue so we make sure the matter is taken care of properly.Thanks for your patience, and I’ll be in touch again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance. Regards, Prathyusha T Amazon.com http://www.amazon.com

Hello, We are unable to assist the buyer for this order as they are out of return window as per amazon policy.In summary, we are unable to take the action requested by buyer as they are not eligible as per amazon policy. Sincerely,Ajith

Complaint: ***
I am rejecting this response because: I received the response from Amazon and do not accept it, as it is falseAttached is copied from their site indicating that they do in fact sell this thermostat and it is in stockThe number is different, but per the company, this is done so that different sellers have different numbersThe listed thermostat is identical to the one they were suppose to send me and sent a lens cap instead to get out of the orderCombining this lie with their fraudulent attempt to cancel the order by sending me a lens cap suggests deep problems with their customer service and commitment to service that needs to be highlighted on your website.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have never had this account, I have never opened this account, I have never ordered anything from Amazon and I want the account removedPlain and Simple Close the account
Sincerely,
*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I certainly understand that currently item is available with us.I'm sorry that the estimated delivery date for this order is not displaying properly in Your AccountRest assured that we are processing your order.When your order is shipped, we'll send you an e-mail confirmation. You can check the most up-to-date status of your order in Your Account, here:https://www.amazon.com/gp/css/summary/edit.html?orderID=***In researching your order, I saw that the shipping address of your order is P.O.Box.If your shipping address has a P.OBox in it, we'll only offer standard shipping as an option, as the carriers that handle most of our One-Day and Two-Day shipments do not deliver to these addressesOur system automatically assigns orders with P.OBox addresses to be shipped via U.SMailI'm sorry for any inconvenience this may cause.I hope this information helps.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I’m very sorry to hear you’ve been experiencing problems receiving your deliveries on time.Please know it is never our intention to have orders arrive outside of the estimated delivery time, but shipping is a manual process and people can make mistakes occasionally that cause these delaysThis errors have been escalated to our transportation team so they can work with the carrier to address this concern in an effort to minimize these errors going forward.About the formal complaint process, you may always write to our corporate address, here it is:Amazon.com** *** *** *** ** ***USAI've applied a $promotional discount directly to your account for use on your next Amazon.com orderI hope you'll accept this as both a gesture of goodwill and an apology for this bad experience.The promotional certificate doesn't apply to items offered by other sellers on the Amazon.com website and won't cover the purchase of gift cards, sales tax, gift wrap, or additional shipping costs. When you place your next qualifying order, you'll see the promotional funds listed on the Order Summary page, just before you submit your orderIf the funds aren't shown, please read the following to ensure your order qualifies:***We're aware our choice of delivery services reflects on our business as a whole, and we appreciate your time in writing to us with your concerns.We understand you entrusted us to deliver these orders with certain expectations and apologize that in this case, we’ve not met your expectationsI hope you afford us the opportunity to provide a better experience in the future.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Madhavil*** **Amazon.comhttp://www.amazon.comytfvgu

Hello,
I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
As mentioned earlier, we cannot be able to issue a refund when we have not charged an orderWhile I know you're disappointed with our stance on this matter, I want to confirm you that we cannot be able to honor the seller price
Orders through Amazon Marketplace work a little differently than those made directly from Amazon.comThese third-party transactions are between the individual buyer and seller, with Amazon.com serving as the venue for the exchangeAmazon.com is not directly involved in these orders--all fulfillment and shipping is performed by the seller
It's the seller's responsibility to ensure you get what you paid for and, since that didn't happen here, I've personally delivered your feedback to our Seller Support team for further review
I can assure you we will take any and all appropriate steps neededWe take the feedback and performance records of sellers very seriously, which is why we monitor seller performance and we'll close an account when warranted
I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response
We appreciate your business and hope to have the opportunity to serve you again in the future
Regards,
Wilmani