Amazon.com

Complaint: ***
I am rejecting this response because:I am acknowledging Amazon's message, so the Revdex.com does not close this requestThere was no actionable information in Amazon's message, as was the case with previous messages
Sincerely,
*** ***

HelloAs we stated already, the seller who fulfilled this order indicates no return has been receivedThe shipment information provided for this return does not prove that the item(s) were delivered to the seller.The shipment may have been lost in transitPlease pursue a lost package claim
with USPS for this shipmentPlease understand we cannot hold the seller responsible for a reimbursement without sufficient return confirmation
Since we are unable to confirm that your return has been delivered to the seller, your claim has been denied

that's not what we were told and have emails to show that we were suppose to be given the full refund amount applied to our gift balance and was also given an additional dollars for our tine and the whole entire experience and mess you put us throughSo, hold up your dollar promise on our account balance that's misrepresenting and misleading your customers with information.
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello *** ***,I'm Suresh of Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your account and understand you're concerned about missed lightning deal offer.Lightning Deal
promotional discounts are only valid during the displayed time period and expire when the displayed time period ends.You can learn more about Lightning Deals on our Help pages:http://www.amazon.com/gp/help/customer/display.html?nodeId=200417170In usual circumstances, we're unable to offer you compensation for lightening dealsAs an exception, I've added a $promotional certificate to your Amazon.com account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.com.I'm very sorry about all of thisI hope you'll consider this an isolated incident and give us another chance in the future.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Suresh P.Amazon.comhttp://www.amazon.com

It only took four phone calls even though I called at the same time that a third transaction was being completed on my account for them to refund me I will use the remaining balance of my gift card to make one final purchase and never do business with them again It really took phone calls even though I called at the same time as another purchase was being made Letting them know that this is not me making these purchases That is just unreasonable to me to have to fight that hard when Amazon knew at the time of the final transaction being placed that I verbally on the phone, letting them know that it is not me making the purchases

Hello *** ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to know your account was lockedI appreciate you letting
us know that your account was on hold.Since this is a unique situation, I'm collaborating with our Account specialist team to work on a resolutionI know your wait has been frustrating and for that, I apologizePlease allow me business days to research the issue so we make sure the matter is taken care of properly.Thanks for your patience, and I’ll be in touch again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance. Regards, Prathyusha T Amazon.com http://www.amazon.com

Complaint: ***
I am rejecting this response because:They claim they have nothing to do with A particular part of their own website;They have not convinced me that their technical support team has even looked into the matter;The problem has not been resolved
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I've been shopping with them for too many years and by had attended IADT, they are to have expertise in those fields, and had all items, especially , jewelry certificate, and before it's on their website . I just want my refund I have never been so embarrassed in my life and used, by people that I trust .
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I am requesting for the item to be sold at the price offered through amazon.com.
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: they have taken advantage of Prime customers by having them pay more and therefore not get any benefit of having the prime membership while testing it for them to work out bugs only to turn around and upgrade it for half price to the general publicThey said that Echo Dot was prime exclusive and not available to everyone, but then changed it to being for everyoneIf they had been honest up front and if they had been honest in saying a 2nd edition was coming out at half price only a couple months later, many of us would not have purchased the first oneSeems like a bait and switch tactic.Sincerely,*** ***

Hello ***,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I confirm that the order #*** you've provided is not placed on Amazon.comUnfortunately, we have no records of the order.It appears you might have placed order on Sponsored link websiteSponsored links will direct you to web pages not affiliated with Amazon.com, and are always clearly labeledTransactions completed on these third-party pages are in no way guaranteed by Amazon.comOrders placed outside Amazon.com website, we'll be unable to assist further regarding any compensation or refundYou will need to work with your bank to identify any options you may have.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I certainly understand your concern regarding Prime extension with your Firephone.I've checked and can confirm
that Your Promotional Year of Prime has been activated on Monday, August 10, - Wednesday, August 10, Which is complete one year which we promised.Hence, Prime membership has been expired on Wednesday, August 10, we've cancelled membership from our end.I hope this information helpsPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this Option # of a refund as resolution is satisfactory to meSincerely, *** ***

Greetings from Amazon.com,Thank you so much for your timeI have reviewed the issues raised by this Seller and at this time they Buyer associated with these orders have been reported to the investigations teamAs indicated to the Seller previously, all Amazon investigations are confidential and
the results of these investigations will not be sharedIn addition, the feedback in question may not be removed by this investigationAmazon is only able to remove feedback in the following conditions: - The feedback includes words commonly understood to be obscene or profane. - The feedback includes seller-specific, personally identifiable information, including e-mail addresses, full names, or telephone numbers. - The entire feedback comment is a product reviewHowever, if the feedback comment is only partly a product review but also contains feedback about the seller’s service, this feedback would not be removed. - The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by AmazonFeedback reviewed and determined to be relating explicitly to fulfillment and customer service for an order fulfilled by Amazon will not be removed, but a line will appear through the rating with the following statement: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experienceIf the feedback does not meet these conditions, it will not be eligible for removalI apologize for the difficulties this createsAt this time Amazon does not have the ability to prevent a buyer from buying from a seller on AmazonIf a Buyer is violating Amazon Policies, Amazon will take appropriate disciplinary actions, but as this is part of an internal confidential investigation, this will not be shared with the sellerThank you for your understandingIf the seller would like to report any violations of Amazon's Policy, they should reach out to Amazon Seller Support.Thank you for your understanding and have a lovely day

Hello ***,I'm Mohammed from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.Your Amazon.com account has been closed and all your open orders canceled.We took these actions because we
determined that this account is related to an account that we already closed for submitting invalid gift cards as payment for Amazon.com orders.For more information, refer to our gift card policies: www.amazon.com/gc-legal.To learn about common gift card scams, refer to the following Help page:https://www.amazon.com/b/?node=***Regards, Mohammed GAmazon.com http://www.amazon.com

Complaint: ***
I am rejecting this response because: asked for the prime membership when I first placed the order, not knowing there would be such hell in getting anything done I have been being charged for a Prime membership for months!!!! while they had me locked out of my own accountI would like that money replaced! *** ***
Sincerely,
*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I realize this has been a frustrating experience, and am really sorry about this.***, as mentioned earlier issue has been resolved and I can confirm that one of the below order has been assigned to carrier as well and other order is in shipping process.*** ***Please feel free to contact us directly by replying to *** if any of your further order gets cancelled so that we can investigate further.Regards,*** S.Amazon.comhttp://www.amazon.com

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear the problem with the Kindle, I understand you are upset.***, I've reviewed your complaint
and your correspondence with our Customer service, and realize you are disappointed with our stance on this matter of resetting the Kindle, but please know, you will need to authenticate the account details before we go ahead and reset the Kindle for you to use itIt is due to security concerns we are asking for the authentication details.We without Customers permission do register or de-register the Kindles to one account from another accountWe will not be able to send you another Kindle as it has been more than two years nowIf you are able to recollect the account details and could authenticate the account, you can reach Customer Support by phone or chat by clicking Contact Us on our support pages at:https://www.amazon.com/kindlesupportPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Mahesh.VAmazon.com

Hello ***,
I'm Wilmani from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
I'm sorry to learn that you have not received your order yetThis usually does not happen
I've checked with
our shipping team and confirmed that your order# *** for the item "Samsung Galaxy Note SM-N910T 4G LTE - 32GB - Charcoal Black (T-Mobile)" was delivered on time by UPS on September 8,
As I can see that you have many missing packages frequently, I would request you to lodge a police complaint on the sameBut we cannot process any refund or offer any further compensations as we got a confirmation from UPS regarding the delivery
Please feel free to contact us directly by replying to [email protected] if we can be of further assistance
Regards,
Wilmani

Complaint: ***
I am rejecting this response because: Pursuant to federal law, once the order was placed, you are required to honor the commitmentIf you are refusing to comply with the law, civil process, honoring a agreement, general rule of law, and general HUMAN DECENCY, we will move forward with a lawsuit and request the Federal Authorities to investigate your deceptive trade practicesIt does not matter why it happen, the fact is it did happen, and your required to honor it. Otherwise it is deceptive trade practices and can result in lengthy investigations and expensive law suitsAnd it will harm Amazon's reputationI have been more than fair in requesting you to honor your commitment and given you the opportunity to mediate through a neutral third party, which you refuse to make any concessions on. At this point, I see no reason to waste mine, or the Revdex.com's time, and we will move forward with filing a lawsuitPursuant to applicable law, this email serves as formal notice that we are commencing legal action and will seek damages for the involuntary cancelling the order, the current market value of the items, attorney fees, treble damages, emotional distress damages and any other actions deemed necessaryFurther, as you have locations in Texas, we will file the matter in TexasAnd your attorney's insulting, belittling, disgusting, threatening, intimidating, extortionate and vapid response, has prompted us to file a formal federal criminal complaint against him, as well as file a motion to have him disbarred for his unethical behavior. Further as your term's and conditions are not easily accessible, proportionate, and are passive in nature, court's historically have dismissed any and all of them. No court will accept a challenge to such a error, as if they did, every business and exchange of goods or services done at a agreed price, would be reversed because of a pricing error. And any attempt to claim trying to protect me from fraud, is false, as we have your own admissions here and the recording where the rep and technician realized the problemIt is deceptive trade practices, advertising, breech of contract and FRAUD. I have been more than courteous in regards to this matter, and declined media comment, but after the response amazon's attorney processed and violated criminal law, the courteous regards have came to a endAnd we will have a full media briefing on the entire matter. Further, I request the Revdex.com close this matter as company refused to address the issue, instead tap dancing around it, and down grade their ratingFurther, I authorize the release of my name and my company name - *** *** *** ***to any media inquires about this matter.
Sincerely,
*** ***