Amazon.com

Complaint: ***I am rejecting this response because:
I can confirm that I actually did receive the refud, however the time frame was way to long, and add the fact that amazon lied to me sevrel times that it's just another couple of days, they shoudn't be alowed to do so for no reason, I am not claiming any money just that it should reflect on your website what they did, big comepanys shoud be held accountbale for any type of fraud.Sincerely,*** ***

Complaint: ***I am rejecting this response because: After being rude on for an hour on the phone with Amazon yesterday (8/10/16)I was FINALLY able to close my accountObviously, Mahesh from Amazon is either attempting to stall further or is too incompetent to realize that I have done so... Sincerely,*** ***

Complaint: ***I am rejecting this response because:
December 27,2015BB complaint ** ***Thank you for responding to my complaintI have had a response from Amazon viaYijay K***It was an apology for the problem and would get an update from ChasebankSince all communications were through Amazon phone number 888-80-andtalk ing to a person at this number and the gift card would be loaded instantly into yourAmazon .com account, I do not understand why Chase would be the one to contact.Yijay K*** stated that this issue would be forwarded to the appropriate teamI hope tohear from this team soon.Thanking you again for your helpThis problem will only be resolved when hear fromAmazon and hope they wi ll communicate with BB.*** *** *** *** *** *** *** ** Sincerely,*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.Thank you for taking time in writing back to us.I've escalated the issue and our digital team and they have issued a $to your accountYou'll be able to view your gift card balance in Your Account here:***I hope this helps! We appreciate your understanding and please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Gayathri P.Amazon.comhttp://www.amazon.com

Hello,A full refund for the claim amount was issued to the payment method buyer used to place order ***Buyer can check the status of your refund on the "Your Orders" page in the "Your Account" section of our website (www.amazon.com/youraccount).-- Refund Date: 09/11/2017--
Refund Amount: $78.95If the order was paid by credit card, it may take several business days for the refund to appear on your credit card accountPlease check with the issuing bank to confirm that it has been postedIf the order was paid by gift certificate, these funds should be available now for use as payment on a future order.Sincerely,

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I understand you need a full refund.As mentioned previously, a partial refund of $was already issued for the remaining months since you've used the Prime benefitsAlso, in addition a $promotional funds were added to your account.We can issue an additional $refund which totals $to compensate the inconvenience caused.Unfortunately we'll not be able to issue any additional refunds.***, I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,SapnaRAmazon.comhttp://www.amazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I apologize for any misunderstanding in my previous email.We apologize for all the inconvenience this situation has caused and have forwarded your feedback to our internal team for consideration while making future improvementsCustomer feedback like yours really helps us continue to improve our store and provide better service to our customersThanks for taking time to offer us your thoughts.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Mahesh.VAmazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the delay in getting back to youIt usually takes 3-business days for this sort of research, but in this case it's taking a little longer.I've sent you a follow up email on May 13, 2018.We have determined that you have violated our Community GuidelinesAs a result, we have suppressed all of your reviews, and you will no longer be able to post community content on AmazonThis includes Customer Reviews.Customer Reviews are meant to give customers unbiased product feedback from fellow shoppersBecause our goal is to provide Customer Reviews that help customers make informed purchase decisions, any accounts and reviews that could be viewed as advertising, promotional, or biased will be removed.Your community privileges may have been revoked for one or more of the following reasons:-- Elements of your account indicate a relationship to sellers, publishers, or other reviewers of the products you review.-- Your reviews were posted in exchange for compensation, such as gift cards to purchase the product, product refunds, review swaps, or free or discounted products.-- You requested free or discounted products in exchange for reviews.We made this decision after carefully considering your accountThis decision is final, and your community privileges will not be reinstated.To learn more about our policies, please review the following on Amazon.com:-- Community Guidelines (https://www.amazon.com/gp/help/customer/display.html?nodeId=201929730)-- Anti-Manipulation Policy for Customer Reviews (https://www.amazon.com/gp/help/customer/display.html?nodeId=201749630)-- About Promotional Content (https://www.amazon.com/gp/help/customer/display.html?nodeId=202094170)We appreciate your understanding and patience.Regards,SapnaRAmazon.comhttp://www.amazon.com

I have tried working this out with Amazon.com through various emails and phone calls.
I have also sent a Cease and Desist Order about selling *** a long time ago, and nothing was done
about itI have been advised to cease discussing this with your company at the
present time.
Complaint: ***I am rejecting this response because:Sincerely,*** *** ***

Hello *** ***,I'm Diksha from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry about the inconvenience caused regarding the Gift card in your
account. I need to look into the problem with gift card in your account, and it'll take a bit more time than usual. Please allow us few business days to look into the issue and I'll write back in 3-business days with more information.Thanks for giving me time to find the best solution.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diksha C. Amazon.comhttp://www.amazon.com

Hello,I'm Madhavi Latha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the problem with the Video game.I've reviewed your concern and see our customer service
team was able to address your issue about Forza Horizon Ultimate Edition - Xbox One/Windows [Digital Code], by issuing issued a refund in the amount of $63.59.Your refund should be completed within a few business days and will be applied to the payment method used for the original purchase.Once processed, you'll be able to see the refund request here:https://www.amazon.com/gp/css/summary/edit.html?orderID=***
For more information, go to: www.amazon.com/help/aboutrefunds.Once the refund has been processed, the game will no longer appear in Your Games and Software LibraryThe publisher may also disable the product key.We work hard to make sure our customer service team is very well trained to help with any questions you might have and I’m glad to see they were able to help you.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Madhavilatha A.Amazon.comhttp://www.amazon.com

Hello,I'm Madhavi L*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand you're concerned about cancellation of the PNY XLRGeForce GTX 2GB GDDRGraphics Card from the
order #***.As it turns out, the supplier wasn't able to get us any more of these itemsSometimes this can be a timely process, depending on if and when the supplier provides inventoryI hope that you would understand that being the retailers we are totally dependent on our suppliers for the supplyThe availability and shipping times listed on our website are estimates, not guaranteesUnfortunately, unexpected fluctuations in our inventory occasionally happen, and that can add time to our original estimateI know it's frustrating when that happens, and am very sorry for the inconvenience.There are rare situations outside of our control that can impact our ability to deliver - such as possibilities include not having stock availableWe rely on the suppliers for up-to-date information regarding the availability of the item and that's all we have to go byUnfortunately, our reliance on suppliers and manufacturers for information about their stock means that occasionally our database will not reflect all changesOnce we receive the order we will immediately contact the supplier to obtain the itemSometimes as the case like yours the supplier failed to obtain the item and we're not sure when we'll be able to get moreWe work very hard to maintain our inventories, but occasionally an item listed on our site won't be available when it comes time for us to ship your order.To help make up for this inconvenience, I've issued a $promotional certificate to your Amazon.com account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.comThe promotional certificate doesn't apply to items offered by other sellers on the Amazon.com website and won't cover the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.Your promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.If you place a 1-Click order for eligible Kindle books or other digital products sold by Amazon Digital Services, the promotional funds will apply to your order automatically before another payment method is charged.For more information about promotional codes, including the terms and conditions of use and what happens when you return an order paid for with a promotional code, go to:http://www.amazon.com/gp/help/customer/display.html?nodeId=565778.Rest assured, I've personally followwith our Customer Service Management team on any coaching opportunities to ensure proper training is provided to ensure we do everything possible to avoid situations like this in the futureI know a simple apology won't make up for what transpired, but I'm sincerely sorry about the different answers you received from our customer service team when inquiring about your order.However, I've shared your experience with the team for future improvements to avoid situations like thisWe're fully aware your impression of our service is a direct reflection of how we do business, and your feedback is always appreciated.We know you count on more than just great products from Amazon.com, and that getting your order to you quickly is just as importantI'm sorry for the delay, but I hope that you will give us another opportunity to prove the quality of our service to you in the future.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Madhavilatha A.Amazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because the business failed to notify me that my order is cancelled, forcing me to wait for months This caused me to needlessly spend significant amount of time writing emails, making phone calls and filling complaints and while waiting for a very long time
Amazon.com's Revdex.com reply is purposely vague and unprofessional They acknowledges a problem on the seller's side, say they are unable to give me more detailed information (?) and nevertheless are refusing to offer a resolution by completing the order (because the item is currently listed for a higher price)
Other consumers should be aware of the company's anti-customer policy.
Sincerely,*** ***

Hello, We have gone through buyer's claimBased on the additional information provided by the buyer, we have granted this claim.Sincerely,Vishnudeep K

Complaint: ***I am rejecting this response because: It is the same garbage I received over the phone when I called them to resolve the issue in the first place Poor customer service from a $265Billion dollar company and a, "I'm sorry, you should have read the fine print." response is not what I was hoping for when I contacted Amazon.Sincerely,*** ***

Hello from Amazon.com,The review in question has been evaluated by Amazon and it has been determined that the review does not violate Amazon's posted guidelines and thus not eligible for removalAs indicated in a e-mail contact to the seller April 25th, while we are sorry for the disappointment this has caused Amazon will not be able to comment further on this matter the decisions regarding this review are finalThank you for your understanding

Hello ***,I'm Mohammed from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I’ve reviewed your email and I'm very sorry to learn about the closure of your Amazon.com account.While I
understand that you've already reached out to our Customer Services, please be assured that I'm collaborating with our Account Specialists team to work on a resolution.I'll be personally following up on this and we'll get back to you with an update within 3-business days.Thanks for giving me time to find the best solutionPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Best regards, Mohammed GAmazon.com

Hello ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry for the inconvenience caused with the delivery of the orders.Our
delivery estimates are based on item availability and selected delivery speedThe most up-to-date delivery estimate will display in your order confirmation email.If an item isn't readily available, shipping selections may reduce shipping transit time, but won't impact how long it takes us to obtain the item or prepare it for shipment.https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-...⇄ the order #***, the order was shipped in timeThere was a delay in delivering the order and I've taken this as a carrier feedback.I've forwarded this issue to our shipping department so this will be accounted--I know they'll want to hear about your experience.I hope you'll consider this an isolated incident and give us another chance in the future.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance. Regards, Prathyusha T Amazon.com http://www.amazon.com

Hello ***,I'm Uday from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the delay in shipping your order for the CD, "Spirit of Place".I understand you expected the order to
be delivered in timely manner but due to inventory delay, your order has shipped late.However, I've verified and confirm that your order has been shipped on January and will be delivered to you by January 17.I'd request you to please wait till January so that the order will be delivered to youIf the order takes too long to meet your needs, please refuse the package so that it will return to us and full refund will be issued to you.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Uday TejaAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:In regards to my complaint #***, I want to send the items listed below
back to Amazon and request for a refund Reason is I no longer need these itemsMy complaint case #*** under Dallas Revdex.com against IBS Wireless for been refunded by AmazonHowever, this claim number #*** under NW Revdex.com against Amazon has not been completed. Unless Amazon send me a return label and instructions, I can not get my refundPlease advice and notify Amazon on my behalfThank you. Sincerely,
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