Amazon.com

We have have closed the seller's account due to compliance issuesAll fees are returned to the seller Thanks, Stan, Amazon Seller Performance

Complaint: ***I am rejecting this response because no resolution was mentioned or offeredInstead, they are forwarding this to another department. Sincerely,*** ***

Complaint: ***I am rejecting this response because: I still haven't received a refund for the $gift card I bought and used to pay for my item that I never receivedIt's against the law to commit "Pretense" and takes someone's money under the assumption they will receive goods or service for they're money tenderedI have provided photos of my Purchased $Amazon Gift Card, along with Purchase Receipt, and screenshot of my order that I placed for the item that I never received as valid evidence that you took my money without giving me the product I paid my hard earned money forShame on you for scamming hard working parents out of they're christmas shopping money for they're childrenI don't know how you people sleep at night. Sincerely,** ***

Hello from Amazon.com. We have reviewed this complaint associated with order ***We are able to take the actions requested by the buyer but please note that this action has been taken as a one time exception for our standard return policiesThe refund of $was processed on the original payment method. In summary, we have taken the actions requested by the buyer as an exception and refunded buyer in full for this order. Thank you

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about this.I've forwarded the details you sent us to our Investigations teamEach report they receive is investigated and
the appropriate action is takenHowever, we won't be able to release the outcome of the investigation.To make this right for you, we've already issued a full refund on your ordersThere is no need to return those itemsYou're welcome to dispose of them at your convenience.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance. Vijay K.Amazon.comhttp://www.amazon.com =================================

Hello,
We've checked and found that the returned item has been delivered to the seller and the seller has issue a full refund of $on February 18,
Thank you

Hello,
We have reviewed this complaint and unfortunately, we will not be able to take actions requested by the buyer as they have bought a item from a seller which is non returnable as per seller's policy Seller's policy are available for review before the purchase is
made
In summary, we will not be able to take actions requested by the buyer as the item is non returnable as per seller's policy
Thank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** **

Hello from Amazon.com
We have reviewed this complaint and as stated earlier, the seller was held responsible for this claim as the seller failed to respond to our email which was sent to them on Oct 18,
However, in this instance we have decided to make a onetime exception and a credited the seller's account for $Please note that this is a onetime exception and the seller will be held
responsible for similar claims
In summary, We are able to take actions requested by the seller as a onetime exception and seller will be held responsible in future for similar claims
Thank you

Hello from Amazon.com,
Please note that we are unable to assist you since the return tracking number provided by you does not show delivery at seller's address.I understand your position, we have reviewed this claim and we stand by our decisionWe cannot give you more information about this matter.Thank you

Hello ***,I'm Mohammed from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've confirmed that a refund of $was issued to your Visa on March 6, for your Prime
membership.In most cases, once a credit card refund has been submitted, the issuing bank will post it to your account within business daysThis time frame may vary from one financial institution to another.If you're still not seeing your refund after business days, please contact your issuing bank for refund confirmation.If your issuing bank has trouble locating the completed Visa refund, please contact our Billing Specialists so they can investigate why this is happeningYou can e-mail them directly at [email protected] include:• the last digits of the payment method• the amount of the refund• the date of the transaction• any other information you find pertinentIf your account has been closed or canceled and you have another credit card with the same issuing bank, they can normally apply the refund to your new cardIf you no longer have a credit card with the issuing bank, they should issue you a refund check.I hope this helpsWe look forward to seeing you again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Mohammed GAmazon.com http://www.amazon.com

Complaint: ***
I am rejecting this response because: The gift cards were not invalid, they came directly from AmazonAmazon is violating their own TOS.
Sincerely,
*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I am sorry for the inconvenience caused to you with the unavailability of the Alexa feature on your Kindle Fire HD 8.I understand that there is a delay in sending the Alexa Feature update on your KindlePlease be assured that the update is ready, but still not updated on the systemAs soon as the update is uploaded, your device will be updated via OTA (Over To Air) over coming months, and then you will be able to access Alexa Feature on your Kindle.We appreciate your patience and understanding in this regards.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.Regards,Mahesh B***Amazon.comhttp://www.amazon.com

Hello ***,
I'm Vijay K*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
I completely understand your concern about the delay in delivering your recent order for Video
game
It looks like the e-mail address you contacted us with doesn't have an order matching what you describedFor your account's protection we're only able to provide account information and make changes when the request comes from the e-mail address associated with the account
If you know the e-mail address your account is under, please write from that e-mail address along with order number so we can help you right awayIf you're unsure what e-mail address your account is under, please visit the contact page below to give us a call or chat with us
https://www.amazon.com/gp/help/customer/conta
We'll need to cancel your Prime Membership in order to process a full refundIll extend your prime by one month if the order was delay from our endI hope you'll understand our limitations in this regard
Please feel free to contact us directly by replying to [email protected] if we can be of further assistance
Regards,Vijay K.Amazon.comhttp://www.amazon.com
==============================================

Hello from AMazon.com,
The seller has updated their credit card information, and our system is showing the information is validI have authorized a disbursement today, as an exception
To address the ability to disburse funds daily, we no longer are able to fulfill this request
Individual sellers are able to disburse every daysThis change is outlined in our Seller Help pages, as well as the business solutions agreement the seller agreed to when signing up to sell on Amazon.com
I apologize for any inconvenience, and thank you for your patience

Hello ***,
I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
I'm very sorry about the incorrect information you received from meI request you to please ignore my initial response stating the below:
"Asking you to provide feedback is a violation of our Community Rules posted here: http://www.amazon.com/gp/help/customer/display.html/?nodeId=***"
Further, as mentioned, It's currently not possible to unsubscribe from all transactional e-mails, such as messages related to your orders or information about your accountThis includes messages from sellers of the product you ordered
We're looking for ways to offer a better shopping experience, and I've made sure our Marketplace team sees your feedback so they can consider it in their future plans
I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response
We appreciate your business and hope to have the opportunity to serve you again in the future
Please feel free to contact us directly by replying to [email protected] if we can be of further assistance
Regards,
ShaliniCAmazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because: These are not the terms we agreed on.
Sincerely,*** ***

Complaint: ***I am rejecting this response because:
Once again, this is precisely the same form rejection that they provided priorThey're obviously not even reading theseThis is marketing fraud.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I answered this email with the partial refunds made I am also requesting a return of my prime membership because my items did not arrive in the day delivery as promisedIt is the total of four different orders and I was told not to return the items but to discard them
Sincerely,
*** ***