Amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Purna C*** from Amazon has been very helpful in resolving the issue
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:Due to fraud I have no access to and legally can’t contact that bankSo I will continue with my dispute and the fact that amazon stole from me as I do t see that money and again l can’t contact them Therefore I DO NOT GET THE MONEY Not sure how else this can be worded to make it clear. Sent from my iPhone
Sincerely,
*** ***

Hello ***,I'm Purna Chander from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.We are unable to post your Customer Review to the Amazon website because our data shows elements of your
Amazon account match elements of other Amazon accounts reviewing the same product.we reviewed the information you provided and have determined that your review was removed in accordance with our guidelinesIn such cases, we remove the review to maintain trust in our customer reviews and to avoid any perception of bias.Customer Reviews are meant to give customers unbiased product feedback from fellow shoppersIt is our goal to provide Customer Reviews that help customers make informed purchase decisionsTherefore, any reviews that could be viewed as advertising, promotional, or biased will not be postedThis includes reviews by more than one customer in the same household.To learn more about this policy, please see our Customer Review Creation Guidelines (http://www.amazon.com/review-guidelines).I hope this information helps! We look forward to seeing you again soon.Regards,Purna Chander N.Amazon.comhttp://www.amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about problem with your prime overdraft refund amount.To help you right away, we've requested a
refund of remaining amount of $which is ($- 35) to your card for the overdraft feesThis refund should go through within 3-business days and will appear as a credit on your next billing statement.Regarding prime activation on your account:I looked into your account and see the $charge you mentioned was processed on December 8, for your Amazon Prime membership activation.You chose “Two-Day Delivery with a free trial of Amazon Prime” as the delivery method for the order #*** you placed on Tuesday, November 8, 2016.You can manage your Prime membership here:https://www.amazon.com/gp/primecentralI've confirmed your Amazon Prime membership has been canceled.You'll receive a refund of $for the Amazon Prime membership feeRefunds typically process within 3-business days and appear as a credit on your statement.I've forwarded your comments as feedback about the Amazon Prime membership programIt's always important for us to hear how customers react to all aspects of shopping at Amazon.comCustomer feedback like yours helps us continue to improve the selection and service we provide.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because: I want to file a police report as well with the Seattle Police Department. I am not going to let a company stay with my money just because they want to. I paid Amazon.com not a 3rd party. See attached, keep case open and by no means close until a full refund is received. Sincerely,*** ***

Complaint: ***
I am rejecting this response because:I have tried TWICE to buy BRAND NEW Sphone on Amazon platform from (11/17/& 2/7/18).Both the times I paid for a NEW phone and was assured that I will get a NEW phone.But instead, I got an OLD phone that were piece of junk because things did not work.Amazon is providing a PLATFORM for FAKE products to be sold. This is truly ONLY AMAZON’s fault!It is merely NOT ENOUGH to offer a refund & wash your hands when you know you are committing a CRIME of selling FAKE products.It has been proven beyond the shadow of a doubt that AMAZON is allowing sale of FAKE productsAmazon has wasted so much of my time, it has cost me much more than the cost of the phone.I was offered free shipping & discount of $if I bought again (by Diwakar M@ Amazon in his email of 2/27/18).I don’t have faith that I could buy a NEW phone on Amazon.So it is only FAIR to ask Amazon to either provide a BRAND NEW GENUINE PHONE or credit at least $for all the trouble that has cost me more than $Failing any credit, I will have no choice but to go to the media, file with Attorney General’s Office, and take legal steps.Hopefully that will not be necessary!THANKS!
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
attached, please find the warranty information and the proof of purchase. As it says on the warranty information, the phone was purchased on 6/22/and per warranty slip, the warranty begins days after the item was received that means the warranty begins 7/22/and the warranty is for one year and it is good till 7/22/But Amazon is not honoring the warranty. I was repeatedly told the phone is out of warranty even in August of 2017. I purchased the phone from Amazon, as far as I am concerned Amazon is the seller of the phone, but when I contacted Amazon, instead of them taking the responsibility to solve the problem, I had been pushed around to contact Samsung and Sell2U4less. Samsung claims the phone was out of warranty when I received the phone from Amazon. I don't know who is this Sell2U4less and I have no information of themAmazon, such a reputable company should not cheat consumers with defective products, if a product is defective it should be replaced or they should refund the money I appreciate you help, if this issue is not solved to my satisfaction, I am planning to contact the Texas Attorney General office Thanks *** ***

Complaint: ***I am rejecting this response because:
Amazon has continued to ignore my pointThey have completely failed to pre-screen their approved online seller despite their claims that they take insurances against possible fraud and has allowed this seller to dupe customersIt it weren't for my vigilance, I would have eventually been victimized by a seller that Amazon claims it has pre-screened and covered by their A-A program.Sincerely,*** ***

Complaint: ***I am rejecting this response because: I am able to locate this so called post ! Sincerely,*** ***

I forgot my email I use for Amazon is ***@msn.comRevdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello ***,I'm Sapna from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to learn about the problem with your account and orderI understand you
are upset.To help you with this, I've reached out to our Account specialist team to work on a resolution since this is a unique situation.Please allow me 3-business days to research this issue with our teamI know your wait has been frustrating and for that, I apologize.***, thanks for your patience, and I’ll be in touch again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,SapnaRAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:There was cards on my Amazon account and they hit my daughters first then hit mine and never the Discover card that was charged for the purchase! You have no right to charge any other account than the one that was used to the purchase! I am glad my daughters card was declined because her chip had fallen out of her card and she was issued a new card! So what does that tell you about this company! This transaction was not approved by me at all!
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello ***,I'm Arnold from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for any inconvenience caused in this regardI've checked your correspondence with us and understand
that there were cancellation of your orders.In general we'd issue a full refund for the shipping charges of your orders if its our faultHowever, checking your account I found that only two orders were cancelled and the rest of them have been shipped out successfully.In this case, we won't be able to issue any refund for the shipping chargesYour understanding and patience is highly appreciated. Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Arnold S.Amazon.comhttp://www.amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***,
I'm Bhaskar from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message
I understand your concern with the traand I'm sorry for the inconvenience
I've forwarded the details
to the appropriate department and they need to look into the problem with your trapayment, and it'll take a bit more time than usual
I just wanted to let you know I'll write back with more information after getting the reply from them
Thanks for giving me time to find the best solution
Best regards,Bhaskar A.Thank you.Amazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.***, in situations like these we do take action against the seller so that this isn't repeated in the futureWhile we regret this situation, and we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Mahesh.VAmazon.com

Hello,We have reinstated the seller account on reserve as per policy.The seller will be able to receive the funds on Mar 19,2018.Regards,Seller performance

Hello ***,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the condition in which your Hamilton Beach 3503312-Cup Oil Capacity Deep Fryer, Silver
arrivedI understand this may have been upsetting as this is certainly not the way of delivering packages and I regret the disappointment this may have causedWe always appreciate customer input on how we can improve our services; I've forwarded your comments to our shipping department.I would also like to apologize for the time you spent trying to resolve this issue and for it to have escalated to this pointI can certainly imagine the frustration this has caused you and can assure that the appropriate supervisory department has been made aware of your experience so we may administer additional training as needed.Regarding the shipment with the make up items, I see that they have been sent on time but were delayed unexpectedly due to the package arriving at an incorrect carrier facilityI do realize that our customers sign up for Prime membership expecting their deliveries to be quick, efficient, and stress-freeWe've come up short on those expectations here and for that please accept my apologies.To get this issue resolved, I've now issued a full refund of $for the cost of the itemsThis refund will appear in the next 3-business days as a credit on the original payment method used for the order.Once processed, you'll also be able to see the refund here:https://www.amazon.com/gp/css/summary/edit.html?orderID=***If your order arrives later, please keep it with our compliments.Also, I've applied a $promotional discount directly to your account for use on your next Amazon.com orderI hope you'll accept this as both a gesture of goodwill and an apology for this bad experienceYour promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.For more information about promotional codes, including the terms and conditions of use, go to:http://www.amazon.com/gp/help/customer/display.html?nodeId=565778***, we truly value you as a loyal Prime memberWe hope to continue to serve you for many more years to comePlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,DianaAmazon.comhttp://www.amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThanks to Revdex.com, my money was refundedSincerely, *** ***