Amazon.com

Hello *** *** ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to know about the inconvenience faced with the
order #***.You can return most items sold and fulfilled by Amazon.com in new condition with all original packaging and accessories within days of delivery for a full refundUpon further checking your order, I see that the return window expired on May 19, 2017.***However, I've forwarded your concern regarding the item to the appropriate team of our company--I know they'll want to hear about your experience.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Prathyusha T Amazon.com http://www.amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, further improvements would be remove the name brand "Skydex" from being used on nonoffical Skydex safety equipment.Sincerely, *** ***

Hi,
We are unable to credit the buyer's account for this transaction, nor are we able to arrange a return of the merchandiseThis is because the buyer is out of return window as per Amazon.com's return policy.
Please note that, as per Amazon.con's return policy buyer did not contact
the seller to report the issue within days of receipt, or return the item within days of receipt.
In summary, we are unable to take the actions requested by the buyer in this case, because they failed to contact the seller on time

Complaint: ***I am rejecting this response because:
I still have not received the money back that was supposed to be refunded to me through my bank account with the Amazon Prime which is $they have not returned my money to me and I want my money back I reject this order and I want my money back from Amazon PrimeSincerely,*** ***

Hello ***,I'm Meraj from Amazon.comI'm following up with you regarding your Revdex.com case about the Prime charge.I have cancelled the membership and issued a refund of $Refund will be processed to your original payment method within 3-business days.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,MerajAmazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because: I am not asking for anything that their A to Z guarantee coversI was charged $and received an invoice with the item for $Why is it so hard for a business to answer a simple question such as why was I charged one price and the invoice reads a different price? There is a $difference between the two prices.Sincerely,*** ***

Complaint: ***I am rejecting this response because: this customer representative is responding as though this happened only one timeThis is a recurrent problem not only with USPS but other carriers as well The problem is that they are promising things they cannot deliverI still have yet to receive a phone call from the companyJahnavi can go into my account and see how many times my shipments been lateIn fact I encourage him to do soHere are links to share some frustrations that I along with multiple other Amazon customers have:
*** *** ***
This is an ongoing issue and we need our voices heard.
Sincerely,*** ***

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding Kindle unlimited gift which you've gifted.I've checked and confirm that the
gift recipient exchanged subscription for an Amazon.com Gift Card.Gift recipient can check their Amazon.com Gift Card balance in Your Account by clicking View Gift Card Balance.In order to know about gift card balance and Kindle unlimited subscription on gift recipient account, I request gift recipient to contact our Customer service team so that they can assist with subscription activation.To contact us, visit *** and follow the prompts.If you can't access this page, our customer service phone numbers are as follows:- Calling from within the U.Sor Canada: ***- International: ***Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:Amazon created an account without my knowledge or permissionI have never agreed to or signed any documents or any way crated a relationship with AmazonGoing forward I will provide you with there own statement to this truthAmazon's whole efforts to resolve this issue have been to ask for my personal banking informationAt one point they said we will return the moneys we were able to take from your reward card, but to do this, they continue to want my banking informationAS stated I will send you there emails with this statement again, they said this issue was resolved months agohowever they continue to harass me with emails asking for money that I don't owe themAt one point they said we will refund your money but we need your banking information to do soPersonally this sounds more like a hacker than a multi-billion dollar corporation
Sincerely,
*** ***

Hello,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding Visa promotion of $Gift card on our website while purchasing an item.Please do
understand that an Amazon.com Gift Card is automatically added to your Amazon.com account upon the approval of your Amazon.com Rewards Visa card application.In order to know whether your application has been approved and reason for not receiving gift card to your account you can contact Chase Card Services directly:Amazon.com Rewards Visa Card: ***Chase Card Member Services: https://www.chase.com/amazonAmazon.com Rewards Visa Card (Spanish): ***Amazon.com Business Rewards Visa Card: ***Amazon.com Business Rewards Visa Card (Spanish): ***Terms and conditions of Offer Details you can view them on our help page which is listed below:https://www.amazon.com/gp/feature.html?ie=UTF8&docId=***Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to know about the issue you had with the delivery of Sectional Sofa.I understand you are not happy with the partial refund and expecting full refund to compensate the inconvenience.Apart from the refund of $204.44, we can't issue additional refund on this issueIf you are not happy with the delay in delivering the order, please refuse the order so that we can create return pick up for the partial sofa you received and will help you in getting full refund.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Best Regards,Bhaskar A.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because: I am still disgusted and offended by thisThe people of Amazon did not react or correct this mess in a timely manner
Sincerely,
*** ***

I accept only due to the fact that I am sick of dealing with amazon and just want to close my account. Sincerely, *** ***

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I certainly understand your concern regarding gift card balance on your account.I've reviewed your account and
can confirm that we've closed your account because you have consistently asked us to issue refunds for a large number of your ordersWhile we expect the occasional problem with an order, we cannot continue to issue refunds to you at this rate.Your account will remain closedYou can review our Conditions of Use here:***However, since your account is closed, as a result, your unused gift card balance is no longer available.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:amazon has held my money for over days all ready. they need to release the money now. also am I going to be reinstated to sell on amazon
Sincerely,
*** ***

Hello ***.I'm Meraj from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to know you've received an email with an offer.Upon checking our
database, I was unable to find any email sent to you from our endFor your protection, do not respond to it, and do not open any attachments or click any links it contains.Contact us at [email protected] and attach a copy of the message in questionClick here for more information:https://www.amazon.com/gp/help/customer/display.html?nodeId=20190913...⇄ you responded to the e-mail or visited a linked website but didn't provide any personal information (such as your login or password), your Amazon.com account information should still be safeHowever, if you did respond or if you visited a forged website and entered your Amazon.com login and password (or any other personal information), we recommend that you update your Amazon.com password immediately by going to Your Account (http://www.amazon.com/your-account) and selecting "Change Account Settings." If you provided financial information, you may want to contact your bank or credit card provider.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,MerajAmazon.comhttp://www.amazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm extremely sorry for the ongoing trouble you've been experiencing with the Fire tv stick remotes.I've received correspondence from our engineers and they've asked that you unplug the Fire TV stick from the power and the television, plug it back in and then go ahead and try pairing the remote after the stick has been on for one minute by holding in the home button.If you have questions or concerns, please don’t hesitate to contacts usAmazon Specialists can be reached 24/using the following link:***I hope this helpsThanks for using Amazon.Regards,Raghavender S.Amazon.comhttp://www.amazon.com

Hello ***,I'm Bhaskar from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.You can request a refund for titles purchased from the Kindle Store within the first seven days from the day
of purchase.To return an item within seven days of purchase, visit the Manage Your Content and Devices page (www.amazon.com/mycd), click the Actions button for the title you’d like to return, and select "Return for Refund."If you're having any problems with the item and need technical assistance, our Kindle team happy to helpYou can reach Kindle Customer Support by phone or chat by clicking Contact Us on our Kindle Support pages at: http://www.amazon.com/kindlesupportThanks for using Kindle.Best regards,Bhaskar A.Thank you.Amazon.com

Hello ***,I'm Marya from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry about the unsatisfactory experience you had with your transactionThis is certainly not what we want our customers to experienceI appreciate your diligence in ensuring we take a serious look at these problems.***, consider this as an isolated incident and allow us another opportunity to assist you better in the futureYour experience here has been highly unusual and is not at all typical of what you can expect when shopping with us.Upon checking, I see that refund on Order ID: *** was processed on Wednesday, December 28, Refund will be processed with in the next 3-business days, excluding your bank's processing timebusiness days have not passedToday is 3rd business dayI request you to please check with bank on Friday.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Best regards,MaryaAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because: I find it hard to believe that a card or computer generated card code cannot be reversedI canceled the order same dayMy credit card was chargedPlease provide amazon.com policy and statements that I agreed to allow amazon.com to charge my credit card for a canceled trade in.
Sincerely,
*** ***