Amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding Kindle unlimited gift which you've gifted.I've checked and confirm that the
gift recipient exchanged subscription for an Amazon.com Gift Card.Gift recipient can check their Amazon.com Gift Card balance in Your Account by clicking View Gift Card Balance.In order to know about gift card balance and Kindle unlimited subscription on gift recipient account, I request gift recipient to contact our Customer service team so that they can assist with subscription activation.To contact us, visit *** and follow the prompts.If you can't access this page, our customer service phone numbers are as follows:- Calling from within the U.Sor Canada: ***- International: ***Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Revdex.com:
Dear Revdex.com Resolutions Consultant,
Amazon.com has agree my refund for my accountThanks for your help with my casePlease mark the complaint #*** as a resolved one, thank you
Sincerely, *** ***

Hello *** ***,I'm Kavitha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.We appreciate you being an Amazon customer and thank you for your patience.We have restored access to your accountAny pending orders will be processedYou can track the progress of your orders in the "Your Account" section of our website.We appreciate your patience while we conducted this investigation, and if you have any additional issues with your account, please feel free to contact us.Please feel free to contact us directly by replying to [email protected] if we can be of further assistanceRegards, Kavitha SAmazon.com http://www.amazon.com

Complaint: ***
I am rejecting this response because:Amazon created an account without my knowledge or permissionI have never agreed to or signed any documents or any way crated a relationship with AmazonGoing forward I will provide you with there own statement to this truthAmazon's whole efforts to resolve this issue have been to ask for my personal banking informationAt one point they said we will return the moneys we were able to take from your reward card, but to do this, they continue to want my banking informationAS stated I will send you there emails with this statement again, they said this issue was resolved months agohowever they continue to harass me with emails asking for money that I don't owe themAt one point they said we will refund your money but we need your banking information to do soPersonally this sounds more like a hacker than a multi-billion dollar corporation
Sincerely,
*** ***

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear the problem with the "BenQ BL2420PT 23.8" IPS Designer Monitor for Adobe Creative Cloud (WQHD
2560xIPS 100% sRGB DisplayPort HDMI DVI D-sub) , 60Hz refresh rate", I understand you are upset.I've checked the payment method for the orders placed and see that you've used Gift cards to place the orders, as per our policy refunds would go back to the same payment method that was used to place the order, we will not be able to change the payment method.Further, I'd request you to go ahead and place the order for the item again, here's the link:https://www.amazon.com/dp/B01LHYIATAPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Mahesh.VAmazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:it does not state anything in regards to the misleading “Flash Sale” price as the item was never on sale but was presented in a way to make consumers think that it wasAs a matter of fact the item is now being sold at cheaper price than that the “Flash sale” pricing was forThis is advertising and should not be toleratedI would have never made the purchase if it showed it’s selling price of $The item showed a retail cost of $with a sale price of $with a “Flash sale” price of $for a “limited time only”The item has always been sold at or lower than $This is fraud.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:The company hasn't done enoughI still feel like just another person suffering from racial inequality brought on by the employees of AmazonAll we get from Amazon.com is an "I'm sorry" Sincerely,
*** ***

Hello *** *** ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to know about the inconvenience faced with the
order #***.You can return most items sold and fulfilled by Amazon.com in new condition with all original packaging and accessories within days of delivery for a full refundUpon further checking your order, I see that the return window expired on May 19, 2017.***However, I've forwarded your concern regarding the item to the appropriate team of our company--I know they'll want to hear about your experience.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Prathyusha T Amazon.com http://www.amazon.com

Hello ***,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.It's our goal to provide exceptional and courteous customer service every time we're contacted, and I apologize
this wasn't what you experiencedI've gone though your previous correspondence and I've shared your experience with our management team in customer service department, so we can be sure proper training is provided in the future.I understand that *** tracking shows delivered and you have not received the orderNormally, I would have placed a replacement orderHowever, I see that both the items are sold by sellersBecause seller's inventory is constantly changing, we can't replace items sold by them that are fulfilled by AmazonI've requested a full refund of $for the lost shipment Credit Card .You'll see the refund in the next 3-5 business daysOnce processed, you'll also be able to see the refund request here:***Since you have not received your package, I would request you to go ahead and place the order for both the items which are fulfilled by AmazonYou may choose one day shipping and let us know the order number so that we can waive the shipping charges for you.Unfortunately we do not have an option to issue a partial credit for the Prime membership fee you have paidHowever, as a good will gesture, I've issued a $promotional certificate to your Amazon.com account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.comYour promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.For more information about promotional codes, including the terms and conditions of use and what happens when you return an order paid for with a promotional code, go to:***Please feel free to contact us directly by replying to *** if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because: I placed this order Saturday when the promotion for the free 12m psn card was CLEARLY still present on the page as a bonus for buying the PSbundle..I didnt order later and trying to capitalize on a deal I wasnt available to have.The deal was live and on the same page as the PSBundle as this is the reason I purchased the psfor that free offerIt clearly said if you order now you get a free 12month psn card with your purchaseI even called the very next day on online chat and if you look at around the 7:am marking in my inclosed txt file your own Amazon employee says he checked and my purchase is eligible for the promotion.And in 24-hrs a code will be sent to me and not to worryso after 24-hrs I call back get handed to different people only for them to tell me a promotions personnel will contact me in 24-AGAIN..so I call back the next day get transfer 2-times talk to someone finally in the gaming department for them to tell mei'm not eligible for something that was clearly on the page when I purchased and also influnced me to purchase in the first place.She also stated I wasnt the first person to call with this same issue andshe was filling out a form to have promotions group to contact me Bottom line is this i've been a loyal Amazon customer for years..Prime member too and I just want what was clearly offered to me on the page when I orderedI ordered oct 10th when the offer was still present called at 7am the very next day and according to your own chat that was sent to me via email after it was over your employee confirmed it was eligible and now it isnt? Thats unacceptablei'm not trying to cash in on a promo I dont deserve i'm trying to receive somethign that was offered plainly at the time of sale and also a major factor in my decision to purchase the bundle in the first place you offered the bonus then I order then you say no your not eligible. Sincerely,*** ***

Complaint: ***
I am rejecting this response because:amazon has held my money for over days all ready. they need to release the money now. also am I going to be reinstated to sell on amazon
Sincerely,
*** ***

Hello,
We have reviewed this complaint and unfortunately, we will not be able to take the actions requested by the buyer because the buyer has failed to contact/return the item to the seller within their return periodWe request the buyer to contact the manufacturer as they may be able to
assist them under warranty
In summary, we will not be able to take the actions requested by the buyer because the buyer has failed to return the item within the seller's return period
Thank you

Hello *** ***,I'm Kavitha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this messageI'm sorry for all the disappointment with the "Made in Japan Noren Curtain Tapestry Ukiyoe Hokusai The Great Wave Kanagawa" you receivedOn reviewing with our concern team they confirmed the bed bug is not infested from AmazonFurther I also confirm a full refund of $is credited to your payment methodPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Kavitha SAmazon.com http://www.amazon.com

Complaint: ***I am rejecting this response because:
I still have not received the money back that was supposed to be refunded to me through my bank account with the Amazon Prime which is $they have not returned my money to me and I want my money back I reject this order and I want my money back from Amazon PrimeSincerely,*** ***

Complaint: ***I am rejecting this response because: It is not resolved and will await further response This reporting has also damaged my credit with American Express which was excellent until reported by AmazonSincerely,*** *** ***

Hello ***,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the problem with your fire tabletYour device is no longer covered by our Limited
WarrantyAs you are a valued customer, I would like to offer you a replacement Fire tablet at a reduced price, plus shipping and any applicable sales taxKeep in mind that pricing and replacement options are subject to change based on availability.For more information about the Limited Warranty for Kindle e-readers and Fire tablets, go to:http://www.amazon.com/gp/help/customer/display.html?nodeId=201854160If you decide to replace your device, please contact us so that we can process your replacement at the appropriate discountYou can reach Customer Support by clicking one of the links below:To contact us via phone:https://www.amazon.com/clicktocallTo contact us via chat:https://www.amazon.com/clicktochatThanks for choosing Amazon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because:
We're at an impass then, the seller was found on Amazon.com, they provided me an order number that they stated was an Amazon.com order ID I stongly feel this is Amazon.com fault for letting sellers on your site steal from customers, there is no reasonable argument I can see from Amazon.com as to why they shouldn't be responsible for this given they should absolutely scrutinize and weed out any 'fishy' sellers found on their site else there is NO way to keep this from continuing to happen to other amazon.com customers A failed policy that hurts customers
I will continue to reject amazon.com's argument, this can go on forever.Sincerely,*** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm extremely sorry for the ongoing trouble you've been experiencing with the Fire tv stick remotes.I've received correspondence from our engineers and they've asked that you unplug the Fire TV stick from the power and the television, plug it back in and then go ahead and try pairing the remote after the stick has been on for one minute by holding in the home button.If you have questions or concerns, please don’t hesitate to contacts usAmazon Specialists can be reached 24/using the following link:***I hope this helpsThanks for using Amazon.Regards,Raghavender S.Amazon.comhttp://www.amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you Revdex.com for your help in this matter and very much appreciated and the matter is now resolved
Sincerely,
*** ***

Hello ***,I'm Abdul N*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern about the return shipping of the item in the order #***I'm
sorry for the incorrect information you've received regarding the refund of return shipping fee.As the order was shipped through a freight forwarder, please understand that if you are returning internationally, you'll need to arrange your own ship method to the address on the label and we only provide prepaid return label when returning the item within United States.For more information about freight forwarders visit:http://www.amazon.com/gp/help/customer/display.html?nodeId=***Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Nayeem S.Amazon.comhttp://www.amazon.com