American Airlines

Complaint: [redacted] I am rejecting this response because: it is completelty innacurate and does not address the issue or resolve the complaint Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: This is a copy of the same form letter with a lot of corporate blah blah blah that I received from them directlyClearly they put little effort into responding and really don't care Please notice there is NO explanation whatsoever as to why they charge extra for the seat I had, which was EXACTLY the same in every way to the other seats in that area, including LOCATIONThere is no reason at all for them to charge more other than an extremely dishonest, unethical and I might add, successful attempt at defrauding people of an additional sum of moneyYes, they keep getting away with it And there was no explanation as to the reason the flight attendants were working more than twenty hours, or why the tray tables cannot be opened to be used for eating when the person in front is reclining, or why the cabin is so shabby and dirty This airline has become unsafe and unsanitary and shows a lack of honestyLet's not even talk about caring for their passengers.It is necessary that this is documented, as I am doing here, as well as with the other entities, and that people are well aware of this Thank you, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me American Airlines did resolve the issue witj me directlyI am satisfied with the resolution Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on June 3, See attached

Complaint: [redacted] I am rejecting this response because the company appears to have sent a generic response There was certainly no outreach made to me on behalf of the airline even to apologize for the incident I do not see anything concrete as to how American Airlines "resolved" this issue What a disappointing experience Regards, [redacted]

Passenger has been contacted under case AA [redacted] and resolution has been met

Passenger has been contacted under case numbers [redacted] on September 2, See attached

Complaint: [redacted] I am rejecting this response because: American Airlines only offered to help with part of the claim and they should have accepted 100% of the responsibilityThey are the ones who did not load my luggage which missed my vacation Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:American Airlines did far to little to remedy the situation Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:American Airlines STOLE my moneyI purchased a ticket for my daughter to return home from schoolBecause she did not physically have my credit card, they refused to let get a boarding pass or get on the flightShe had to purchase a $ticket from a second airlineIn essence, not only did this company STEAL my money, but they cost me an additional debtAs of today, AA has NOT even ATTEMPTED to make this right Regards, [redacted]

Passenger has been contacted under case number [redacted] on September 15, See attached

Passenger has been contacted under case number [redacted] on May 5, See attached

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Yes I was contacted by Ms Curt They gave me reward miles just the other day I thought they had notified u too Thanks for your help Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: It is clear AA places no respect to paying customersRegards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I had contacted American Airlines and they did offer us travel vouchers - for $each I didn’t exactly want vouchers, I wanted a credit to my account for the funds they put back on my card, but they said that was not possibleI did accept the vouchers because I didn’t think I would be compensated any other way Thanks Regards, [redacted]

Passenger has been contacted under case number [redacted] on September 22, See attached

Complaint: [redacted] I am rejecting this response because: they still haven't provide me with a resolution, they asked more question but no resolution or actual response yet Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:The business said that the amount was refunded to my amex card but my credit card was closed and I did not get any form of payment on my amexFurthermore it felt like it was to deflect from the issue of non payment since no transaction number or amount was provided by the airlines Regards, [redacted]

Complaint [redacted] I am rejecting this response because:There was no offer for resolution Regards, [redacted] ***

Passenger was contacted under case# [redacted] and resolution/policy was offered during phone call