American Airlines

Complaint: [redacted] I am rejecting this response because: Since I didn't have the correct paperwork for China I at least wanted to go to Philadelphia (My connecting flight city) since this was supposed to be my vacation and I've never been there and they wouldn't give me that ticket eitherThey say it was because I was upset but I only got upset after they wouldn't at least let me go to PhiladelphiaYes, at that point I got upset that they were just taking my money and giving absolutely nothing in return for no good reasonThere is no reason I shouldn't have been able to take the 1st part of my flight to Philadelphia.I'm hoping this process will resolve this but if not I guess I will have to dispute the transaction with the credit card issuer Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I was never adequately compensated for my wife, children and I having to spend an entire day and night in an airportMany people are offered incentives to be bumped off of their flight and many times they are delayed a lot less than my family and I wereAnd I'm sure not all of them are American Aadvantage Members like I amSo the bottom line is that I feel my family and I went out of our way for American Airlines and they don't feel they need to do the same for us Regards, [redacted] ***

Revdex.com: I have received a response and settlement from AAHowever, this wasn't in response to Revdex.comThe issue was only settled once I engaged Canadian Transportation AgencyRegards [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meBut please note that contact was made years late I found their apology satisfactory only after having years to get over it Thank you, [redacted] ***

Passenger has been contacted under case number [redacted] on November 11, and case number [redacted] on November 12, See attached

Complaint: [redacted] I am rejecting this response because: American Airlines did not address this issueThey did not refund me the appropriate fees aas an executive member of their airlineAnd they did not apologize nor explain why I, the female, was given less mikes than my male traveling partner for the same inconvenience Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: it is completelty innacurate and does not address the issue or resolve the complaint Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: This is a copy of the same form letter with a lot of corporate blah blah blah that I received from them directlyClearly they put little effort into responding and really don't care Please notice there is NO explanation whatsoever as to why they charge extra for the seat I had, which was EXACTLY the same in every way to the other seats in that area, including LOCATIONThere is no reason at all for them to charge more other than an extremely dishonest, unethical and I might add, successful attempt at defrauding people of an additional sum of moneyYes, they keep getting away with it And there was no explanation as to the reason the flight attendants were working more than twenty hours, or why the tray tables cannot be opened to be used for eating when the person in front is reclining, or why the cabin is so shabby and dirty This airline has become unsafe and unsanitary and shows a lack of honestyLet's not even talk about caring for their passengers.It is necessary that this is documented, as I am doing here, as well as with the other entities, and that people are well aware of this Thank you, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me American Airlines did resolve the issue witj me directlyI am satisfied with the resolution Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on June 3, See attached

Complaint: [redacted] I am rejecting this response because the company appears to have sent a generic response There was certainly no outreach made to me on behalf of the airline even to apologize for the incident I do not see anything concrete as to how American Airlines "resolved" this issue What a disappointing experience Regards, [redacted]

Passenger has been contacted under case AA [redacted] and resolution has been met

Passenger has been contacted under case numbers [redacted] on September 2, See attached

Complaint: [redacted] I am rejecting this response because: American Airlines only offered to help with part of the claim and they should have accepted 100% of the responsibilityThey are the ones who did not load my luggage which missed my vacation Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:American Airlines did far to little to remedy the situation Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:American Airlines STOLE my moneyI purchased a ticket for my daughter to return home from schoolBecause she did not physically have my credit card, they refused to let get a boarding pass or get on the flightShe had to purchase a $ticket from a second airlineIn essence, not only did this company STEAL my money, but they cost me an additional debtAs of today, AA has NOT even ATTEMPTED to make this right Regards, [redacted]

Passenger has been contacted under case number [redacted] on September 15, See attached

Passenger has been contacted under case number [redacted] on May 5, See attached

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Yes I was contacted by Ms Curt They gave me reward miles just the other day I thought they had notified u too Thanks for your help Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: It is clear AA places no respect to paying customersRegards, [redacted] ***