American Airlines

Complaint: ***
I am rejecting this response because:No Resolution was ever metMy complaint needs to stay on file
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I have already received this letterIt does not addrsss that American Airlines made the situation worse by over selling the flights and placing American sideline employees in seats ahead of paying customers
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
They actually didn't do anything and they are lying saying that they addressed my concerns
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. My mailing address is:*** ***
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Regards,
*** ***

Passenger was contacted under case *** January 18, 2018. See attached

Passenger has been contacted under case number *** on May 4, See attachedPassenger was also contacted by phone on April 28, and May 15,

Complaint: ***
I am rejecting this response because: I was never contact by the Airline therefore resolution has not been made.
Regards,
*** ***

The passenger has been contacted under case *** on February 2, Please see attached

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
** **

Complaint: ***
I am rejecting this response because: the offer made was much less than comparable and was a take it or leave itI was offered something worth less than what I had paid and would never use.
Regards,
*** ***

Passenger has been contacted under case number ***
on March 16, See attached

Passenger has been contacted under case number *** and information has been requested

Passenger was contacted on April 4, under case *** Please see attached

Passenger was contacted under case *** on February 5, 2018. Please see attached

Passenger has been contacted under case *** on February 23, Please see attached

Complaint: ***
I am
rejecting this response because: American Airlines never responded to my complaint, and certainly never addressed my concern/question In fact, American Airlines failed to respond to my complaint, at all American Airlines repeatedly delayed, then cancelled my family's flight, rebooking us on a flight over 24hrs later, after a crew delay In violation of their own policies, American Airlines failed to put my wife and I in a hotel, denied us access to our baggage, and only provided a wretched toiletries kit (unfit even for a prison) after repeated and lengthy complaints American Airlines employees failed to address our concerns in person, on the phone, via their website, via email, and ultimately via the Revdex.com
Regards,
*** ***

Passenger has been contacted under case number *** on January 3, See attached

Complaint: ***
I am rejecting this response because: Back on the 11-call, I was clearly told that I had till 11-to call to schedule the flight using the credit I asked several
times to get that understanding I am requesting that tape be reviewed I called AA on 11-6-17, to book a flight using the credit I was promised however I was denied They stated I would’ve had to fly by 11-6- That is not what I was told on the 11-call
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***