American Airlines

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and although I am not happy with the response it is obvious...

American Airlines does not care about customer satisfaction and this is not going to be resolved to my satisfaction. I did receive a refund as promised by the telephone customer service representative but I was not compensated for the issues with my trip. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Again, from what I was told and how I have been treated I don’t and will not accept your response. You have not resolved my complaint and you have taken advantage of an innocent young girl and treated people unacceptable. Because of health reasons I was unable to do anything. You continue to take months to respond to an inquiry probably thinking I will ignore it. Your a big business taking advantage of poor people and treating people this way is not acceptable. You basically took a huge some of money for nothing and that’s not right. I do not accept this. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Yes they did..
Regards,
[redacted]

The response from American Airlines is ALMOST TWO YEARS AFTER THE INCIDE T. I will no longer fly this shady airline and I will  tell all in the travel industry to do the same. Complaint6
I am rejecting this response because:
Regards,
[redacted]

Passenger was contacted on January 28, 2016 under case [redacted].  Please see attached.

Complaint: [redacted]
I am rejecting this response because:  This is an old letter that they sent me before I reached out to you.  They still have not resolved the issue or responded to my latest inquiry.  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:You ignored me for 2 years, refused to do anything to rectify the situation, and then claimed to have responded.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is almost satisfactory to me and not worth pursuing further.I just don't have the energy or time.
Regards,
[redacted]

Passenger has been contacted under case numbe[redacted] on January 10, 2018. See attached.

American Airlines has indicated that they’ve received your correspondence and have responded accordingly. Given that they’ve addressed your concern/question, they have since closed your file. If you need any further assistance from American, visit them online at [redacted]

Customer was contacted on April 17, 2018 under case 1-26689119531.  Please see attached.

Passenger was contacted under case [redacted] on February 2, 2018.  Please see attached

Complaint: [redacted]
I am rejecting this response because: there is no solution that has been offered. The ticket #'s are as follows [redacted]I responded to the gentlemen...

from American Airline Relations via my personal email as that is how he contacted me on Friday, March 16th.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:American airlines did not honor their agreement to credit miles or compensate in anyway.  more poor customer service and lies as usual from them   
Regards,
[redacted]o

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] they did compensate with $300 but wasn't satisfied with that, apparently I happen to be a platinum member of theirs, I...

could of easily reached again the status this year but after this story I decided to switch programs (I already flew about 11,000 miles with another carrier and purchased a ticket for another 7000 in December, so if I would of flown with American I would of earned platinum status again)
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Hello. I have received a reply from American Airlines saying they have issued me some sort of voucher for my troubles. I have yet to receive anything though and have no idea what they are referring to. I am trying to get in touch with them but they never leave me with a phone number to call them back on and an email reply to them just goes to a generic email box that no one seems to answer.  Is there anything else that the Revdex.com can think of for me to try to get in touch with them? Thank you, [redacted]

Passenger has been contacted under case # [redacted] and a resolution has been met.

Complaint: [redacted]
I am...

rejecting this response because: The company refunded the cost of the flight they did not place me on, but I was not reimbursed for the $500 taxi ride to my destination. As I mentioned in my original complaint, the staff at the help desk were dismissive and told me I was booked on an am flight although they refused to provide a hotel for the night. When I arrived by cab to my destination I was told they never booked the flight. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: American Airlines has NEVER contacted me regarding this matter, which further bolsters my complaints of their lack of customer service. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on January 29, 2018. See attached.