American Airlines

Passenger has been contacted under case number [redacted] on March 8, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: It does not address the complaint, or offer any kind of explanation/compensation for the situation that I was placed in.  The response is not even acknowledging the incident.
Regards,
[redacted]

Passenger has been contacted and information has been provided. Please see attached response.

Complaint: [redacted]
I am rejecting this response because they did not address my complaint. They refused to acknowledge any error on my part and I was forced to pay hundreds of dollars more despite an error on their part.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on April 14, 2015. See attached.

Complaint: [redacted]
I am rejecting this response because: The business hasn’t even addressed my concerns with the complaint because I did NOT purchase the priority boarding, I never wanted priority...

and there was an error in the system. Their response is the same generic message they originally sent me that’s why I contacted Revdex.com. 
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because:I understand that I missed stating / disclosing all claims that had been filed before. However, as I have stated, and primary basis of my complaint, I did not "lie" /...

"intentionally hide" and due to high amount of travel, I honestly didn't remember what had happened with what airlines after flying in and out for 6 years. I hope AA realizes that people have other things to remember than "oh wait! I filed a claim with this airline in this year". Also, having forgotten those tiny details, should not in any way authorize AA to decline legitimate claims, those that should have never needed to be filed in the first place if AA had not mis-handled my bag and caused me immense amount of expense. That is wrong business practice, period ! If this is how any customer is treated, let alone an Executive Platinum guest of yours, we should all be truly questioning possibility of flying AA again. This is honestly shameful.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on April 16, 2018. See attached.

Passenger has been contacted under case number [redacted] on February 1, 2018. See attached.

passenger was contacted under case [redacted] and policy was upheld.

Complaint: [redacted]
I am rejecting this response because: American did "NOTHING" to resolve my issue..
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me. However, I’m tired of fighting American Airlines on their inability to take ownership for their mistakes, and will accept their $100 voucher. 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:American Airlines has not communicated with me since I submitted this complaint, so I do not understand how they could say they resolved this. If they have addressed my complaint/concern they should communicate to me what they have done to resolve the issue. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on February 9, 2018. See attached.

American Airlines has indicated that they’ve received your correspondence and have responded accordingly. Given that they’ve addressed your concern/question, they have since closed your file. If you need any further assistance from American, visit them online at [redacted].

Complaint[redacted]
I am rejecting this response because:  American Airlines was at complete fault with gross negligence of maintaince of the aircraft.  American Airlines is trying to state that this plane I was on was canceled due to weather, which in fact is a cover up of what really occured.  This plane was delayed due to mechanical issues, and further delayed again for mechanical issues.  We boarded the plane, and took our seats. After sitting for quiet sometime due to mechanical issues, the pilot states that we can take off but we will not have air till we get in the air and the engine can run the air, we finally was able to taxi out to the runway for takeoff.  While making our way out to the runway a loud bang and screaching noise, then the plane comes to a abrupt stop.  The pilot comes over the intercom and lets us know that his brakes have locked up, and we have to wait for them to cool down before continuing.  Time passes, Pilot states that his brakes have cooled and we can continue.  While making our way out further to the runway, again a loud bang and screaching noise then followed by a abrupt stop.  Pilot comes on the intercom to announce his brakes have locked up again, and we have to wait for them to cool down before continuing.  Time passes, pilot comes on to announce that however his brakes have cooled down and we can move, but he did not calculate enough fuel for the amount of time we was running due to the mechanical issues, and to make the flight safely, that we have to go back to the gate, and refuel before continuing.  I'm not argueing that a storm was perdicted to come that day, which really came that night after all the issues at hand.  American Airlines is trying to cover up their pilot's mistake, as well as the mechanical problems of this aircraft.  I am convinced to as well that the pilot was to near to his hours of flight being up, due to mechanical issues as well.  American Airlines caused me great financial burdens, as well as medical and emotional trauma, due to their inability to properly maintain a aircraft, and a pilot error.  American Airlines offers me a $200 voucher for their huge mistakes, and tries to cover this up as to tell Revdex.com and myself that it is due to weather, and in fact this is completely incorrect.  On top of this $200 voucher I have to use it within one year?  I was flying to a death in my family that I missed due to American Airlines, and a $200 voucher that has to be used in a year, and American Airlines is completely at fault and covering this huge mistake up?!?!?! How would I even get off from work to fly anywhere within a year? The only reason I was on this flight was due to a death. This is unacceptable beyond anything. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] and resolution has been offered

Complaint: [redacted]
I am rejecting this response because:  See attached.
Regards,
[redacted]

Passenger has been contacted under case numbers [redacted] on June 1, 2015. See attached.

contacted passenger and resolved to passenger satisfaction