American Airlines

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Hello!   I couldn't locate a place to respond on the complaint I filed.   Since the time of filing the complaint, AA has...

called me and gave me two vouchers for $200 each. Not quite the cash back I wanted, but it is a nice gesture :)   I am thankful for the Revdex.com because when I let them know I had filed a complaint with you, they finally took me seriously.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me. However, I’m tired of fighting American Airlines on their inability to take ownership for their mistakes, and will accept their $100 voucher. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The business hasn’t even addressed my concerns with the complaint because I did NOT purchase the priority boarding, I never wanted priority...

and there was an error in the system. Their response is the same generic message they originally sent me that’s why I contacted Revdex.com. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on September 1, 2017. See attached.

Passenger has been contacted under case number [redacted] on January 22, 2018. See attached.

Passenger has been contacted under case number [redacted]
on February 10, 2016 and case number [redacted] on February 2, 2016. See
attached.

Complaint: [redacted]
I am rejecting this response because they did not address my complaint. They refused to acknowledge any error on my part and I was forced to pay hundreds of dollars more despite an error on their part.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Company hasn't address my complain. They only forwarded me a voucher for $250.
Regards,
[redacted]

passenger was contacted under case [redacted] and policy was upheld.

Passenger has been contacted under case number [redacted] on April 14, 2015. See attached.

Passenger has been contacted under case number [redacted] on February 1, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: American Airlines has NEVER contacted me regarding this matter, which further bolsters my complaints of their lack of customer service. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is almost satisfactory to me and not worth pursuing further.I just don't have the energy or time.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: The company refunded the cost of the flight they did not place me on, but I was not reimbursed for the $500 taxi ride to my destination. As I mentioned in my original complaint, the staff at the help desk were dismissive and told me I was booked on an am flight although they refused to provide a hotel for the night. When I arrived by cab to my destination I was told they never booked the flight. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] they did compensate with $300 but wasn't satisfied with that, apparently I happen to be a platinum member of theirs, I...

could of easily reached again the status this year but after this story I decided to switch programs (I already flew about 11,000 miles with another carrier and purchased a ticket for another 7000 in December, so if I would of flown with American I would of earned platinum status again)
Regards,
[redacted]

Passenger was contacted on January 28, 2016 under case [redacted].  Please see attached.

Passenger has been contacted under case number [redacted]
on July 26, 2015. See attached.

Complaint: [redacted]
I am rejecting this response because:  See attached.
Regards,
[redacted]

contacted passenger and resolved to passenger satisfaction

Complaint: [redacted]
I am rejecting this response because: How is it they "responded accordingly?"  They refused to make ANY refund based on their own employee's lie.And this is over two years old....
Regards,
[redacted]