American Airlines

Passenger
has been contacted under case number [redacted] on August 24, 2015. See
attached.

Complaint[redacted]
I am rejecting this response because:American Airlines did ABSOLUTELY NOTHING to resolve the issue. They did not even attempt to resolve the issue, they simply responded by saying there is nothing they can do. Worst airline ever!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:They never did anything to fix situation 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: No one from American Airlines has contacted me since the incident to Apologize or to offer compensation. I have no idea how American Airlines thinks they have 'responded accordingly' when I the customer was not involved at all. Seems to me like this is simply a default proposal to close after 2 years.
Regards,
[redacted]

Passenger has been contacted in case number [redacted] and explained policy

passenger has been contacted under case number [redacted] and resolution has been offered.

Complaint: [redacted]
I am...

rejecting this response because:First it was a year plus until they responded to this which shows me their real concern for customer service. Secondly, their offer, although accepted was not acceptable and lacks any compassion for their customers. I will continue to not use their services and furthermore will publicly state my disdain for this company and voice my disdain to friends and relatives to not use their services
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I understand that mistakes...

happen - and the majority of American Airlines flights I've taken I have not had any issues with. Thank you for the eVoucher. 
Regards,
[redacted]

Customer was contacted on April 3, 2018 under case [redacted].  Please see attached.

Complaint: [redacted]
I am rejecting this response because: AA did not resolve the issue or address it in my opinion. I am not aware of any action AA took to contact me about it or solutions to avoid from happening to other passengers in the future.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] and resolution has been met.

Complaint: [redacted]
I am rejecting this response because: I was not compensated financially by American Airlines. 
Regards,
[redacted]

Passenger was responded to on February 2, 2018 under case [redacted] [redacted]  Please see attached.

Complaint: [redacted]
I am rejecting this response because: I didn’t reject. I picked reject because the case is not yet solved. If I had picked accept , the case would be closed. I will accept when they ammend for their wrong doing. I will be sending the form to them for reimbursement.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Thank you so much for helping us dispute our claim. As of this past week we have received a partial refund from American Airlines...

and are content.  [redacted]
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on April 9, 2018. See attached.

Complaint[redacted]
I am rejecting this response because:We are not satisfied with the offered compensation, as we have no use for the American Airlines vouchers. We require compensation in cash.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The airline did not compensate me in any way for the inconvenience and expenses I incurred as a result of their lengthy delay. The least they could do, since they can refund my ticket is to provide me with a travel voucher that would allow me to continue flying with their terrible service. 
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because:
I filed the complaint after I received a response from American Airlines on August 11th that they denied my request. The response from...

American Airlines is not as per the conversations I had with American Airlines representatives or their website. Based on all my conversation, the extra baggage is supposed to be $100 dollars and I was charged $325 by their codeshare partner and they claimed that part of this charge will go to American Airlines. Because I purchased the ticket from American Airlines, I can only work with American Airlines. I did contact [redacted] airways, but they said, because I purchased ticket from American Airlines, and if I have any concerns on the charge I need to contact American Airlines only. If I had purchased ticket from [redacted] there wont be any charge, because their rule is 2 bags per person, and American rule is 1 bag per person, so the charge.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]