AT&T

They are liarsThey told me it would cost dollars to replace my tablet and charged me insteadThey can't tell me a straight answer on how much it will cost me to replace my samsung galaxy sphoneIt shouldn't be an impossible question to ask since I have insurance on everythingThey did tell me though the older the phone is the more it will cost meThat is ridiculousBasically, if your phone is over months old, it will literally be cheaper to buy a brand new galaxy cell phone, then trying to get it fixed through the insurance they are charging me over dollars a monthIt gets betterThey charge you a dollar access fee for every little device you getThey charge me dollars in access fees for phones, computers, a tablet, and a roku boxOn top of that the internet itself is dollars a monthI tried to get cable through them and couldn't even get cable because even though my dogs were put away the directv man was still to scared to install his servicesWorst company ever

I have been with for about years (since my Cingular service was transferred over when AT&T bought it)I have had so much hassle over many occasions with AT&T trying to kick me off of the unlimited data planI was removed from it without my knowledge and it took me weeks of calling to get it backThey increased my plan $a month not long ago and now I just got another email saying that they will increase another $in MarchI am now considering moving another carrier

I have been trying to get AT&T to correct their mistake for days I called to have my service disconnected because I was moving They disconnected my mom's service and left mine on I found this out because the new owner couldn't get her service turned on I spent two hours on the phone with AT&T Everything was corrected and my mom's service was back onThen yesterday, they turned her service off again I have been on he phone all day trying get her service back on She is years old and needs her phone We finally got the phone on, but she still has no TV...it is now almost o'clock pm When I called to have my service disconnected, I gave AT&T my name, the disconnect address and the disconnect account number How in the world did they disconnect my mom's account!? My cell phone number was on both accounts and they claim that is why there was a mixup My cell phone number was the secondary neuron both accounts We did not discuss this number when I talked to AT&T I think I have talked to at least different people and the problem has not been resolved I would never recommend AT&T home service to anyone

AT&T is trying to lock me (an existing Directv month to month customer) into a new year contracts by deactivating my receivers and requiring a service call to install new receivers before they will reactivate
I kept telling customer service that I did not request a service call, or new equipment, and I did not want eitherI kept telling them that all I wanted was for my existing equipment to be reactivated
I was on the phone for many hours over more than a week talking to many different people, and was told three times that my service had been restoredIt was not! I was finally told today that my service would not be restored unless I accepted a service call and new equipmentEven then the "Loyalty Department" manager did not mention that would trigger a new two year contract to go into affect, of course, with a penalty for early terminationI found that information on this link:
*** ***
What AT&T is doing is very disturbing, underhanded, and abusive to the loyal customers of Directv!
After this I will never recommend AT&T or DirectvThey should be reported for their underhanded, and heavy handed methodsAnd they should be PROSECUTED to the fullest extent of the law!
And btw, their customer service is absolutely the WORST I have ever had to deal with - quite possibly the worst on the planet!

ATT practices are unethical and they steal from yrold customers! They lied to him about installation, then they lied to him about how much his monthly bill would be, then they screwed him out of $for on-demand movies he never watched! No representatives could help him fix this problem? Ron, Manager in billing, couldn't help him? Then Ron lied about his manager Miss P*** and said she has no extension or phone number! The recording "supposedly" is recorded but really, who ever listens to them? They are being unfair and stealing $from a year old man on a fixed income, who doesn't know how the new remote even works and NOBODY will help him with his bill! NOBODY! ATT has the worst representatives of any cable company and I would recommend that nobody order their service, you will be very sorry, like we are now! I should've known better when they sent out the installer, who wasted hours and then said he couldn't hook it upThen we waited for the weekend for ATT to send out another line man who said he couldn't hook it up either! So my advice to ANYBODY even remotely thinking about ATT, DON'T DO IT, DON'T DO IT!!!!! If they can't even get it installed on the day they tell you and then give you the run around for a week like they did us, DON'T DO IT! I would recommend anyone thinking about ATT NOT TO GET IT! WE are stuck now for a whole year, with no customer service or even a representative from ATT that can fix their own problems and mistakes, WORST COMPANY EVER!!

They told me after years that my service is at the wrong apt they cancelled my service and will not honor the speed that I am suppose to have
On 5/at&t disconnected my service at my current apartment and put that I moved in their system and started a new plan, the agent told me that he was giving me a better deal so that I would not switch but he lowered my data plan without informing meI have called back different times staying on the phone for more than a hour and still no helpI am cancelling the service I just want others to know that this company is a rip and off and they do not honor what they say or value customers

avoid these shysters! I just got my 1st bill which was triple what I was promisedavoid this company like the flu

I have been a long time customer of AT&T and recently have experienced their customer service has been going down hillI've been waiting four months for them to resolve an issue of over charges on my account and every time I call they transfer me to several different departments until eventually my call gets droppedI called today to just cancel all of my services with them and conveniently my call was once again dropped!

Service Type: Residential ServiceAccount: XXXXXXXXXAccount: XXXXXXXXXReached: XXX-XXX-XXXXExt: Day Phone: Impacted Phone: XXX-XXX-XXXXAccept Agreement : 1PRICE CHanges ALL THE TIME!!!!

Service Type: Residential ServiceAccount: I dont have itAccount: I dont have itReached: XXX-XXX-XXXXExt: Day Phone: Impacted Phone: XXX-XXX-XXXXAccept Agreement : 1It's regard a u verse account which was converted to another account with AT&T and still have a service with the company also they never can't act me about any payment or that I owe them any money if I owe them they will never open or give me any service

Service Type: Residential ServiceAccount: XXXXXXXXX-XAccount: XXXXXXXXX-XReached: XXX-XXX-XXXXExt: Day Phone: Impacted Phone: XXX-XXX-XXXXAccept Agreement : 1I continuously have interruptions in my wireless servicesIt has gotten so bad that technicians have been out in approximately a one month periodDuring the same period I have been given different internet wireless routersThe service became really bad after I had gotten AT&T U-Verse which was the worse service everThis service constantly had interruptions alsoThe interruptions in service became so bad that they were multiple times a day for hoursAT&T refused to disconnect the service until I paid the bill in full meaning that they would continue to charge me every month whether the service worked or notI paid the bill in full and was finally rid of the U-VerseAfter I got rid of the U-Verse I have had issues with the internet: It cuts off for short periods, the speed goes excee

my account has been over charged and MY DIRECT TV bill is unified with my daughter internet service at her address with doubt my authorization
8/direct tv account#XXXXXXXX was installed for *** *** at 6805springtree ln little rock ark XXXXX her intrenet account#XXXXXXXXX is unified with my Direct TV account#XXXXXXXX my address is *** *** *** XXXXX I have internet service at my address account#XXXXXXXXX that should unified with my Direct tv

Service Type: Business ServiceAccount: *** *** ***ount: *** *** ***ched: XXX-XXX-XXXXExt: Day Phone: Impacted Phone: XXX-XXX-XXXXAccept Agreement : 0There is a glitch in their website that does not allow me to my call log for the month of May and AprilEven though they must make my call log available to me, they are asking me to go get a lawyer and subpoena my call log for the missing months and there is nothing that they can do!!!
I was on the phone for hours with no successthey agent didn't even know what their website providehe kept saying only the last calls are availableI keep telling him that I can see my call log from last year and just for some reason May and April are missing, he still wouldn't get it
first agent's name was *** and his supervisor was Donthey were both clueless

I am disappointed with AT&T because of the lies involving internet U VERSEWhen I started I was told I was going to pay dollars per month for the speed of megaFor the first two months, I did not have any problemsThen when I called last month and asked about the price, the AT&T representative told me they were going to process a claim and they verified I was going to continue to pay dollarsLast Monday, I received my new bill and I called immediately to verify the issueDuring the phone call, she hung up the phone and she chose to disconnect my internet without my consentI later called AT&T to solve the issue, and they promise to take care of the issue, but they did notAT&T is now trying to take advantage of me by opening a new contract costing me additional time and money to install AT&T internetAccording to AT&T they cannot correct the issueNow they are asking me to pay for additional charges such as early termination fees and installation feesI regret to hav

Service Type: Residential ServiceAccount: XXXXXXXXXAccount: XXXXXXXXXReached: XXX-XXX-XXXXExt: Day Phone: Impacted Phone: XXX-XXX-XXXXAccept Agreement : 1I started working from home 1/2yrs agoThe company that I worked for had me set up phone lines(one to fax) & internetI also had signed up a little over a year ago with UverseIn September of this year my company had purchased a warehouse in Elkhart INI was unable to transfer the phone lines over from residential to businessI tried switching my fax over through their website solutions division but it didn't work and I had to cancelAround the same time they started increasing my cable billI tried many times to get it adjusted but wasn't able toI cancelled the cable/Uverse portion and went with Direct TV to lower my billSo at this moment all I have through AT&T is internetDirect TV hooked me up on 10/2/Since then AT&T has been billing me incorrectly despite weekly/monthly pho

No prior notice of contract expiration and a Doubling(plus) of my bundle bill
Painful understanding of customer support
Called *** to resolve a billing dispute of the difference of roughly $by automatic withdrawal from my checking account to $
I was told I would have to pay amount stated, but due to my insistence that this was more than double, she gave me a price for the future of $then got disconnected

I have had my phone service with AT&T for over years I signfor DirecTV and phone service and my monthly billing was only suppose to be $ However, my November bill was $which included internet service I have had to contact AT&T before about being charged for internet and it was corrected for awhile

Been hit with fraud on my account twice in days with very little help from AT&T Still have $2,dollars charged to my account that someone ordered phones after changing my address to a different state Been dealing with this for almost days and many hours on the phone Been with AT&T for more than years but tire of this

Complained twice to*** about big holes At @t dug in my back yard days agoThis hole was dug to install fiber optics in someone's house in another streetInformed by *** that job was completedThese two holes have still not been filled inNo grass sod have been placed dirtA big rain event will come this weekend 06-thru 06-and fill the holes with waterThis will cause mosquitos to breed and spread Zika virus threw out San AntonioYard needs to be mowed before this rain eventCan't mow with these two big holesI am DISAPPOINTED with At&t ServicesI thought At&t was a more Responsible CorporationNOT any MOREBOB SAID JOB WAS COMPLETEDBy looking at back yard it is obvious the work is NOT completedNeed resolution NOW

AT&T Disconnected my DirecTV service because they billed me incorrectly for service that I discontinued on 1/26/ It has taken days to restore
AT&T Disconnected my DirecTV service because they billed me incorrectly for service that I discontinued on 1/26/ It has taken days and roughly hours of customer services discussions to restore the service I called AT&T numerous times as I received a bill in the mail for an outstanding amount of $for internet service I order AT&T Internet and had the service for a total of days I disconnected the service because of poor internet service compared to my previous provider, Comcast I have a confirmation email discontinuing the service on 1/ Upon getting home on 2/23, there was a message on the TV to call customer service I was informed that the service was disconnected due to a past bill with AT&T Internet for $ I was transferred at least times to various customer service reps to find out that their system had