B Clean Carpet Care

Billy SWas prompt and efficient

Lincoln was great Hard working and honest On our roof a long time He discussed what we needed We would recommend him to other people

Very satisfied from start to finish The appointment started with a tuand progressed to a new unitWas always kept up to date from technician through out the process

Nick is a very courteous and technically competetnt service technician He has good follskills and is very good at explaining any issues he finds

I took the day off for a scheduled appointment between and 1p on Friday I was excited to hear from them at 945a to tell me they would be here in minutesTwo hours later, I decided to call to find out what happened Oh there was an emergency that came up, we have someone e else coming At 1245p I received a call it will be another minutes to an hour No thank you Four hours of my off day, o thank you

Dan did a great job in fixing our air conditioner I called in the morning and Dan was at our house in the early afternoon He explained what was going on with our AC and quickly fixed the problem

*** WARNING Do Not Waste Your Time or Money on these guys!! ***
I did not check reviews because I had used them for my annual AC checkup for several yearsHowever, this year was nothing but a high pressure sales call that I paid for They refused to put in the freon I was told was included and tried to charge me for the lbs of freon that they insisted I had to have Went on and on trying to sell me one thing after another and when I finally said 'look I don't have any money' the guy was visibly upset with meI told them up front that I only wanted an inspection and top off as I have a warranty companyThey continually bad mouthed my warranty company, who is awesome I just wanted them to do what I scheduled for not sit in my kitchen and drone on and on about how they wanted my money Totally slimy salesman, worse than buying a used car I am so upset and disappointed I will never call them again for anything!

My experience with ACE started off with an estimate for a new Air Conditioning unitRobert came out and had the estimate completed quickly as well as verified my financing optionsHe was very straight-forward and kind representative of the company who made sure I looked at the reasons for the new unit (roof) and showed me any issues with the ductingThe process was quick and easy with the unit being installed on the following business day (estimate was on a Saturday)
My wife was home for the installation and explained ACE was able to remove, install the new unit, hood, and new thermostat in a good timeframe (hours)Overall, our experience with ACE was a positive one and we suggest their services to any homeowner looking for any Air Conditioning repair/maintenance

Robert Mis a great field technicianHe was able to quickly diagnose both issues and recommend a replacement unit that was appropriate for our situationHe can explain what's wrong in simple termsHe knows how to explain financing options and other paperworkHe was on time and very friendly and honest

So I came home to a sound of a dropletI looked around to see where it was coming from and it was coming from my filter vent areaI recently had my unit installed about days ago so I thought it was strange that my air handler was leaking waterAfter I place my call to the emergency on call #, I received several notifications stating that I would have someone on the wayThe technician sent me a text letting me know that he would be arriving within the next hourAfter he arrived he took a look into the attic and noticed that a hose a hose got detached and pretty much plugged it back inIt was a simple fix He also went the extra mile to tape up the air handler, adding some electrical tape to some wiring, and making sure that nothing would leak before he left Jim has about years of experience and did**SSN**r a great jobHe made sure to clean up after he was done, he was very thorough, he explained everything that he had noticed and he fixed itJim was extremely friendly and professionalI appreciated his level of expertise & knowledgeI'm definitely very satisfied with his serviceThank you again

I would highly recommend Ace Home Services.The phone calls taken by the office was handled very wellThe technician was on time and was very cordial and presented himself well and explained everything you would want to know about your furnaces and AC units

great service, very professionalHighly recommend

ace was the worse!!!! a man came out to check my unit ignored what I said was the problem and told me I needed a new system but could save the old one cause he didnt want me to spend told me I needed this this and that and it would work maybe another year maybe another yrs but he was unable to guarantee how longhe kept saying he had to tell me he couldnt promise how long it would last but that he was confident he could fix it! he first quoted me which I didnt have and was unable to to finance then it went to which I still didnt have and his attitude was well what can you pay? finally we agreed on he took my money did the work I assume and when done simply said its all good working now good luck and left in a hurry!! I went inside to discover that my ac was in fact not working and called immediately!!!! told he would be back out if not that first think in t he am the next day I still had not heard a word called again and was told we spoke to him he told you the unit was shot and needed to be replaced that the repairs may not work!!! I was left with no working ac after being told it was in fact working no invoice of what was done no receipt of my payment!! the next day a 2nd opinion from another company showed that my unit was not leaking was not low on freon and needs a valve replacement onlyhe informed me I was the 5th person in weeks that he came in after an ace tech to give a second opinion and they had been told previously by ace was not what was wrong!!!!! beware!!!!!! the policy of ace techs seems to be tell you need a new unit then negotiate down to the customers ability to pay so they can suck every penny!!!! they can!!!!

Ace always does a good job repairing or diagnosing our AC issues They arrive as promised and give excellent advice on how to solve a problem

I've been receiving calls from this company for years trying to come to my house to service my AC I've never used them before despite never using them before I received a call about weeks ago and asked to be removed from their call list Today, I received calls within minutes of each other Not acceptable

Responded very quickly, professional technicians very courteous24/really means that someone will call back same day or night

Dependable service and knowledgeable ACE representatives We have a service contract with them and couldn't be more satisfied They call us when our annual check ups for AC and plumbing are due Easy to schedule appointmentsFriendly and great communicators

ACE HOME SERVICES INSTALLED TWO NEW A/C UNITS ON THE ROOF OF OUR HOME AND THEY WORKED FAST AND EFFICIENTLY AS A TEAM WAS VERY IMPRESSED WITH THE TEAM AS A UNIT AND HOW WELL THEY WORKED TOGETHER TO GET THE JOB DONE IN A TIMELY MATTER WOULD RECOMMEND THEM TO FRIENDS AND FAMILY IF ANY OF THEM ARE IN NEED OF A NEW UNIT

I found the service rep(Richard G.) to be very polite and through in his inspection service of our air conditioning unitWhen done with the service explained his findings and including a written recommendation of cost associated with the potential repair (which he discussed thoroughly)

courteous and professional, when told it was the main breaker on my electrical service in, I was a bit skepticalthey got an electrician on the job within minutes [it's 4pm July Arizona] electric and air conditioning on and working fine nowbulls eye! spot on!